工廠信息調(diào)查問卷

.工廠檢查問卷FactorySurveyQuestionnaireI.基本信息GENERALINFORMATION公司名稱Company日期DateName地點(diǎn)Address聯(lián)系人ContactPhoneFax總經(jīng)理GM顧問/Consultant1.客戶種類CustomerType加工Processing組裝Assembling開銷品Consumable化工Mechanical電子Electronics汽車零部件AutoParts醫(yī)藥Medical其他Others2.產(chǎn)品Product_____________________雇員人數(shù)NumberofEmployees_____________________3.制造種類ManufacturingType失散型Discrete重復(fù)型Repetitive銷售額SalesRevenue______________________II.技術(shù)信息BasicInformation1.可否有局域網(wǎng)？DotheyhaveaLAN?是Yes否No是哪一各種類的局域網(wǎng)？WhatisthetypeofLAN?(列種類供選擇)___________________3.可否有數(shù)據(jù)庫，是哪一各種類？Whatdatabasedotheyuseifany?(列種類供選擇)___________可否有電腦，數(shù)量多少？HowmanyPCsaretheyusingnowifany?________________________________是怎樣的平臺(tái)？Whatkindsofplatform?(列種類供選擇)___________________________可否正在使用管理信息系統(tǒng),使用情況怎樣?AretheyusingaMISnow?Howaboutit?__________________1/10.可否有財(cái)務(wù)系統(tǒng)，是什么系統(tǒng)？Whatfinancialsystemaretheyusingnowifany?______________________有多少工作地點(diǎn)？Howmanyphysicalsitesdotheyhave?______________________________________9.可否經(jīng)過ISO9000認(rèn)證？HavetheypassedthecertificationofISO9000?是Yes否No工廠生產(chǎn)中存在著怎樣的困難？Whatissuesinyourfactoryharrassyoumost?(過于開放)__________計(jì)劃Plan1.您的部門中使用電腦嗎？若是是的話，有多少臺(tái)電腦，什么型號(hào)的?Doyouusecomputersinyourdepartment?Ifso,howmanyandwhatkind?__________________________________________________________________________________________2.您的工廠中發(fā)放正式的生產(chǎn)工作單嗎？您是怎樣操作的？Doyoureleaseformalproductionworkorderstothefactory?Howdoyoudothat?__________________________________________________________________________________________3.您可否考慮過庫存情況？Haveyoueverconsidertheinventory?是Yes否No組裝的提前期是怎樣決定的？What’stheleadtimeforassembly?__________________________________________________________________________________________你計(jì)劃擬定周期為多久Howlongisyourplanninghorizon?季度Quarterly每個(gè)月Monthly每周Weekly每天Daily你憑什么擬定計(jì)劃？What’syouplanningsource?_____________________________________________7.怎樣決定制造/采買的機(jī)會(huì)和數(shù)量？（你怎么擬定計(jì)劃）Howdoyoudecidewhentomake/purchaseandhowmuch?(Howdoyoumakeplan)______________________________________________________________________________________2/10.8.可否有工廠日歷？Doyouhavefactorycalendar?是Yes否No9.你所面對的最大問題是什么？你希望利用電腦改進(jìn)哪些工作？What’syourbiggestproblem?Whatdoyouexpectthecomputerstoimproveyouroperation?____________________________________________________________________________________________________________________________________________________________________________采買Purchasing1.部門職員人數(shù)TotalstaffinyourDept.______采買員人數(shù)Numberofbuyer_______________采買物料數(shù)量Numberofpurchaseditems_______采買部件Purchasedparts_______________原料Rawmaterials______在購買過程中您使用電腦嗎？多少臺(tái)，什么型號(hào)？Doyouusecomputersinpurchasing?Howmanyandwhatkind?_________________________________________________________________________________________您的采買流程是怎樣的？What’syourpurchasingprocedure?__________________________________________________________________________________________您可否正在使用采買訂單進(jìn)行采買？Doyouuseformalpurchaseorders?是Yes否No采買資料時(shí)間timesforpurchaseditems–最長longest___________最短Shortest___________原因Mean___________采買部件的頻率Frequencyoforderingeachpart_______________________________________________3/10.您是怎樣知道訂購的時(shí)間的？Howyouknowwhentoplaceanorder?_________________________________________________________________________________________________________________________您是怎樣知道訂購的數(shù)量的？Howdoyoudecidehowmuchtoorder?_________________________________________________________________________________________________________________________您是怎樣判斷供貨商的價(jià)格可否合理的？您有沒有固定的供貨商？Howdoyoudecideonafairpricewithvendors?Doyouhaveapprovedvendors?__________________________________________________________________________________________您購買物料時(shí)可否會(huì)參照它們過去的價(jià)格？Doyoupurchaseitemsaccordingtothehistorypricerecords?___________________________________________________________________________________________您可否特地為每個(gè)供貨商和物料訂立價(jià)格乘子？Doyouhavepricematrixforeachvendoranditem?是Yes否No您可否會(huì)查察供貨商過去的表現(xiàn)？Doyouassesshistoricalvendorperformance?是Yes否No您在采買時(shí)可否會(huì)先查問該物料的庫存情況？Canyouenquirythedetailoftheitem’sinventorysituationwhenyoudopurchasing?_____________________________________________________________您在采買中遇到的最大的問題是什么？Whatareyourbiggestproblemsinpurchasing？_______________________________________________________________________________庫存控制InventoryControl員工總數(shù)Totalstaff:_________________4/10.庫房數(shù)量與種類Numberandkindsofstockrooms__________________________________庫房是怎樣安排的？Howarethestockroomsorganized?________________________________您所保留的庫存記錄是怎樣的？Whatkindofinventoryrecordsdoyoukeep?_____________________________________________________________________您可否統(tǒng)計(jì)實(shí)質(zhì)盤存？多久統(tǒng)計(jì)一次？Doyoudophysicalinventory?Howoften?_____________________________________________________________________________________您可否進(jìn)行循環(huán)盤點(diǎn)。Doyoudocyclecount?YesNo物料發(fā)放的審批步驟是怎樣的？Howarematerialissuesauthorized?_____________________________________________您可否正在使用工作訂單和領(lǐng)料單？Doyouhaveformalworkordersandpicklists?YesNo您可否有安全庫存？Doyouhavesafetyinventory?YesNo您生成和使用何種庫存報(bào)表？多久制作一次？Whatkindsofinventoryreportsdoyouuseandproduceforothers?Howoftenaretheyproduced?_____________________________________________________________________________________________________________________________________________可否所有的物料項(xiàng)目都有唯一的部件？Doallitemshaveuniquepartnumbers?YesNo您所面對的最大問題是什么？您希望利用電腦改進(jìn)改進(jìn)哪些工作？What’syourbiggestproblems.Whatdoyouhopethecomputerscanimproveyouroperation?_____________________________________________________________________________________________________________________________________5/10.產(chǎn)品與車間Production&ShopFloor員工總數(shù)Totalstaff__________主要設(shè)備Mainequipment___________________________________________________________________工作中心數(shù)量，它們是怎樣組織的，它們位于哪處？Numberofworkcenter,howtheyareorganized,andwherearetheylocated?________________________________________________________________________________________什么是最主要的瓶頸Whatarethemainbottlenecks?____________________________________________________________________________________________________________________________________您可否正在使用生產(chǎn)訂單，領(lǐng)料單和工序進(jìn)行管理。Doyouuseformalmanufacturingorders,picklists,androutings?YesNo您可否使用發(fā)料單？Doyouhaveanduseadispatchlist?YesNo您怎樣重定工作時(shí)間表？您何如做CRP與安排生產(chǎn)？Howdoyourescheduledthework?HowdoyoudoCRPandarrangeproduction?_________________________________________________________________生產(chǎn)經(jīng)理和領(lǐng)班使用何種報(bào)告來完成他們的工作？Whatkindsofreportsdoproductionmanagersandforemenusetodotheirjobs?__________________________________________________________________________________________________________________________________________________________生產(chǎn)經(jīng)理和領(lǐng)班向他們的老板供應(yīng)何種信息？Whatkindofinformationdoproductionmanagersandforemenprovidetotheirboss?__________________________________________________________________________________________________________________________________________________________6/10.工程Engineering員工總數(shù)Totalstaff_____________________________________物料清單BOM工序Routing成本信息Costinginformation可否推行工程更正操作？簡要描述該過程。Isaformalengineeringchangeprocedureimplemented?Brieflydescribetheprocess.__________________________________________________________________________________________________________________________________________銷售，市場Sales,Marketing員工總數(shù)Totalstaff____________在外銷售人員Outsidesalespeople__________訂單輸入人員Orderentrypeople_________________________________________________________市場Marketing________________________________________________________________________有效客戶數(shù)量Numberofactivecustomers___________________________________________________您可否會(huì)制作銷售展望？若是是您會(huì)怎么做？Doyoudevelopasalesforecastandifsohowisitdone?_______________________________________________________________________________________展望限度是什么？What’stheforecasthorizon?____________________________________________在您的部門里可否使用計(jì)算機(jī)？有多少，什么種類？您怎樣使用它們？Doyouusecomputersinyourdepartment?Howmanyandwhatkind?Howdoyouusethem?________________________________________________________________________________________________________________________7/10.您輸入訂單時(shí)，可否會(huì)查察產(chǎn)品的可用性？怎樣做？Whenyouenterorders,doyouchecktheavailabilityofproduct?How?___________________________________________________________________________________________________________________________________________________________________您可否給客戶發(fā)送訂單確認(rèn)？Doyoualwayssendanorderconfirmationtothecustomer?是Yes否No若是客戶向您訊問他的訂單情況，您需要做些什么來供應(yīng)信息給客戶，這個(gè)過程需要多久？Ifacustomercalledyoutoaskaboutthestatusofhisorder,whatwouldyouneedtodotoprovidetheinformationtohimandhowlongwouldittake?_________________________________________________________________________________________________________________________________________________________您可否做信貸檢查？Doyouhavecreditcheck?是Yes否No您可否使用價(jià)格乘子？Doyouhavepricematrix?是Yes否No您使用何種報(bào)表？您希望有何種報(bào)表Whatkindofreportsdoyouuse?Whatdoyouwishyouhad?_____________________________________________________________________________________您所面對的最大問題是什么？您希望利用電腦改進(jìn)改進(jìn)哪些工作What’syourbiggestproblems.Whatdoyouhopethecomputerscanimproveyouroperation?________________________________________________________________________________________________________________________________________財(cái)務(wù)Accounting員工總數(shù)Totalstaff______________________________在您的部門里可否使用計(jì)算機(jī)？有多少臺(tái)，什么型號(hào)？Doyouusecomputersinyourdepartment?Howmanyandwhatkind?__________________________________________________________________________________________8/10.您可否需要辦理多幣制的事務(wù)？Doyouhaveaneedtohandlemulti-currencytransactions?是Yes否No可否所有的財(cái)務(wù)事務(wù)都是手工輸入的？也許有部分是從其他系統(tǒng)中導(dǎo)入的？Areallaccountingtransactionsmanuallyentered,oraresomebroughtoverfromothersystems?__________________________________________________________________________________________每個(gè)月完成總帳需要開銷多長時(shí)間？HowlongdoesittakeforyoutocloseamonthinG/L?__________________________________________________________________________________________您可否使用標(biāo)準(zhǔn)、實(shí)質(zhì)或平均成本系統(tǒng)？Doyouusestandard,actual,oraveragecostsystem?_____________________________________________________________________________________________________庫存價(jià)值是多少？占年銷售額的百分之幾？What’syourinventoryvalue?Howmuchisthisasapercentofannualsales?_______________________________________________