2022年11月汽車銷售個人工作總結(jié)

第/r/nPAGE/r/n6/r/n頁共/r/nNUMPAGES/r/n6/r/n頁/r/n2021年/r/n?/r/n11月汽車/r/n?/r/n銷售個人工/r/n?/r/n作總結(jié)/r/n對/r/n?/r/n于內(nèi)部管理/r/n?/r/n，作到請進(jìn)/r/n?/r/n來，走出去/r/n?/r/n。固步自封/r/n?/r/n和閉門造車/r/n?/r/n，已早已不/r/n?/r/n能適應(yīng)目前/r/n?/r/n激烈的轎車/r/n?/r/n市場競爭。/r/n?/r/n我們通過委/r/n?/r/n托相關(guān)專業(yè)/r/n?/r/n公司，對分/r/n?/r/n公司的展廳/r/n?/r/n現(xiàn)場布局和/r/n?/r/n管理提出全/r/n?/r/n新的方案和/r/n?/r/n建議;__/r/n?/r/n_綜合部和/r/n?/r/n相關(guān)業(yè)務(wù)部/r/n?/r/n門，利用業(yè)/r/n?/r/n余時間，對/r/n?/r/n___市內(nèi)/r/n?/r/n具有一定規(guī)/r/n?/r/n模的服務(wù)站/r/n?/r/n，尤其是競/r/n?/r/n爭對手的4/r/n?/r/ns站，進(jìn)行/r/n?/r/n實地摸底調(diào)/r/n?/r/n查。從中學(xué)/r/n?/r/n習(xí)、利用對/r/n?/r/n方的長處，/r/n?/r/n為日后工作/r/n?/r/n的開展和商/r/n?/r/n務(wù)政策的制/r/n?/r/n定積累了第/r/n?/r/n一手的資料/r/n?/r/n。/r/n四、注/r/n?/r/n重團隊建設(shè)/r/n?/r/n分公司是/r/n?/r/n個整體，只/r/n?/r/n有充分發(fā)揮/r/n?/r/n每個成員的/r/n?/r/n積極性，才/r/n?/r/n能。年初以/r/n?/r/n來，我們建/r/n?/r/n立健全了每/r/n?/r/n周經(jīng)理例會/r/n?/r/n，/r/n每月的經(jīng)/r/n?/r/n營分析會等/r/n?/r/n一系列例會/r/n?/r/n制度。營銷/r/n?/r/n管理方面出/r/n?/r/n現(xiàn)的問題，/r/n?/r/n大家在例會/r/n?/r/n上廣泛討論/r/n?/r/n，既統(tǒng)一了/r/n?/r/n認(rèn)識，又明/r/n?/r/n確了目標(biāo)。/r/n?/r/n在加強自/r/n?/r/n身管理的同/r/n?/r/n時，我們也/r/n?/r/n借助外界的/r/n?/r/n專業(yè)培訓(xùn)，/r/n?/r/n提升團隊的/r/n?/r/n凝聚力和專/r/n?/r/n業(yè)素質(zhì)。通/r/n?/r/n過聘請專業(yè)/r/n?/r/n的企業(yè)管理/r/n?/r/n顧問咨詢公/r/n?/r/n司對員工進(jìn)/r/n?/r/n行了如何提/r/n?/r/n高團隊精神/r/n?/r/n的培訓(xùn)，進(jìn)/r/n?/r/n一步強化了/r/n?/r/n全體員工的/r/n?/r/n服務(wù)意識和/r/n?/r/n理念。/r/n_/r/n?/r/n__年是_/r/n?/r/n__海馬汽/r/n?/r/n車銷售公司/r/n?/r/n重要的戰(zhàn)略/r/n?/r/n轉(zhuǎn)折期。/r/n國/r/n?/r/n內(nèi)轎車市場/r/n?/r/n的日益激烈/r/n?/r/n的價格戰(zhàn)、/r/n?/r/n國家宏觀調(diào)/r/n?/r/n控的整體經(jīng)/r/n?/r/n濟環(huán)境，給/r/n?/r/n___公司/r/n?/r/n的日常經(jīng)營/r/n?/r/n和發(fā)展造成/r/n?/r/n很大的困難/r/n?/r/n。在全體員/r/n?/r/n工的共同努/r/n?/r/n力下，__/r/n?/r/n_海馬汽車/r/n?/r/n銷售公司取/r/n?/r/n得了歷史性/r/n?/r/n的突/r/n破，整/r/n?/r/n車銷量、利/r/n?/r/n潤等多項指/r/n?/r/n標(biāo)創(chuàng)歷史新/r/n?/r/n高。作為海/r/n?/r/n馬汽車分公/r/n?/r/n司的總經(jīng)理/r/n?/r/n，同時也很/r/n?/r/n榮幸的被評/r/n?/r/n為“杰出領(lǐng)/r/n?/r/n導(dǎo)貢獻(xiàn)獎”/r/n?/r/n。/r/n回顧全/r/n?/r/n年的工作，/r/n?/r/n我感到在以/r/n?/r/n下幾個方面/r/n?/r/n取得一點心/r/n?/r/n得，愿意和/r/n?/r/n業(yè)界同仁_/r/n?/r/n__。/r/n一/r/n?/r/n、加強面對/r/n?/r/n市場競爭不/r/n?/r/n依靠價格戰(zhàn)/r/n?/r/n細(xì)分用戶群/r/n?/r/n體實行差異/r/n?/r/n化營銷/r/n針/r/n?/r/n對今年公司/r/n?/r/n總部下達(dá)的/r/n?/r/n經(jīng)營指標(biāo)，/r/n?/r/n結(jié)合邢總經(jīng)/r/n?/r/n理在___/r/n?/r/n年商務(wù)大會/r/n?/r/n上的指示精/r/n?/r/n神，分公司/r/n?/r/n將全年銷售/r/n?/r/n工作的重點/r/n?/r/n立足在差異/r/n?/r/n化營銷和提/r/n?/r/n升營銷服務(wù)/r/n?/r/n質(zhì)量兩個方/r/n?/r/n面。面對市/r/n?/r/n場愈演愈烈/r/n?/r/n的價格競爭/r/n?/r/n，我們漢陽/r/n?/r/n分公司沒有/r/n?/r/n一味地走入/r/n?/r/n“價格戰(zhàn)”/r/n?/r/n的誤區(qū)。我/r/n?/r/n常說“價格/r/n?/r/n是一把雙刃/r/n?/r/n劍”，適度/r/n?/r/n的價格促銷/r/n?/r/n對銷售/r/n是有/r/n?/r/n幫助的，可/r/n?/r/n是無限制的/r/n?/r/n價格戰(zhàn)卻無/r/n?/r/n異于自殺。/r/n?/r/n對于淡季的/r/n?/r/n汽車銷售該/r/n?/r/n采用什么樣/r/n?/r/n的策略呢?/r/n?/r/n我們摸索了/r/n?/r/n一套對策：/r/n?/r/n對策一：加/r/n?/r/n強銷售隊伍/r/n?/r/n的目標(biāo)管理/r/n?/r/n1、服務(wù)/r/n?/r/n流程標(biāo)準(zhǔn)化/r/n?/r/n2、日常工/r/n?/r/n作表格化3/r/n?/r/n、檢查工作/r/n?/r/n規(guī)律化4、/r/n?/r/n銷售指標(biāo)細(xì)/r/n?/r/n分化5、晨/r/n?/r/n會、培訓(xùn)例/r/n?/r/n會化6、服/r/n?/r/n務(wù)指標(biāo)進(jìn)考/r/n?/r/n核/r/n對策二/r/n?/r/n：細(xì)分市場/r/n?/r/n，建立差異/r/n?/r/n化營銷/r/n1/r/n?/r/n、細(xì)致的市/r/n?/r/n場分析。我/r/n?/r/n們對以往的/r/n?/r/n重點市場進(jìn)/r/n?/r/n行了進(jìn)一步/r/n?/r/n的細(xì)分，不/r/n?/r/n同的細(xì)分市/r/n?/r/n場，制定不/r/n?/r/n同的銷售策/r/n?/r/n略，形成差/r/n?/r/n異化營銷;/r/n?/r/n根據(jù)___/r/n?/r/n年的銷售形/r/n?/r/n勢，我們確/r/n?/r/n定了出租車/r/n?/r/n、集團用戶/r/n?/r/n、高校市嘗/r/n?/r/n零散用戶等/r/n?/r/n四大市常對/r/n?/r/n于這四大市/r/n?/r/n場我們采取/r/n?/r/n了相應(yīng)的營/r/n?/r/n銷策略。/r/n對/r/n?/r/n政府采購和/r/n?/r/n出租車市場/r/n?/r/n，我們加大/r/n?/r/n了投入力度/r/n?/r/n，專門成立/r/n?/r/n了出租車銷/r/n?/r/n售組和大宗/r/n?/r/n用戶組，分/r/n?/r/n公司更是/r/n成/r/n?/r/n為了企業(yè)用/r/n?/r/n車單位，更/r/n?/r/n多地利用行/r/n?/r/n業(yè)協(xié)會的宣/r/n?/r/n傳，來正確/r/n?/r/n引導(dǎo)出租公/r/n?/r/n司，宣傳海/r/n?/r/n馬品牌政策/r/n?/r/n。平時我們/r/n?/r/n采取主動上/r/n?/r/n門，定期溝/r/n?/r/n通反饋的方/r/n?/r/n式，密切跟/r/n?/r/n蹤市場動態(tài)/r/n?/r/n（范本）。/r/n?/r/n針對近兩年/r/n?/r/n___市場/r/n?/r/n出租車更新/r/n?/r/n的良好契機/r/n?/r/n，我們與出/r/n?/r/n租公司保持/r/n?/r/n貫有的良好/r/n?/r/n合作關(guān)系，/r/n?/r/n主動上門，/r/n?/r/n了解出租公/r/n?/r/n司換車的需/r/n?/r/n求，司機行/r/n?/r/n為及思想動/r/n?/r/n態(tài)（范本）/r/n?/r/n;對出租_/r/n?/r/n__司每周/r/n?/r/n進(jìn)行電話跟/r/n?/r/n蹤，每月上/r/n?/r/n門服務(wù)一次/r/n?/r/n，了解新出/r/n?/r/n租車的使用/r/n?/r/n情況，并現(xiàn)/r/n?/r/n場解決一些/r/n?/r/n常見故障;/r/n?/r/n與出租__/r/n?/r/n_司協(xié)商，/r/n?/r/n對出租司機/r/n?/r/n的使用技巧/r/n?/r/n與維護知識/r/n?/r/n進(jìn)行現(xiàn)場培/r/n?/r/n訓(xùn)。針對高/r/n?/r/n校消費群知/r/n?/r/n識層面高的/r/n?/r/n特點，我們/r/n?/r/n重點開展畢/r/n?/r/n加索的推薦/r/n?/r/n銷售，同時/r/n?/r/n輔以雪鐵龍/r/n?/r/n的品牌介紹/r/n?/r/n和文化宣傳/r/n?/r/n，讓他們感/r/n?/r/n受雪鐵龍的/r/n?/r/n悠久歷史和/r/n?/r/n豐富的企業(yè)/r/n?/r/n文化內(nèi)涵。/r/n?/r/n另外我們和/r/n?/r/n___市高/r/n?/r/n校后勤集團/r/n?/r/n強強聯(lián)手，/r/n?/r/n先后和__/r/n?/r/n_理工大后/r/n?/r/n勤車隊聯(lián)合/r/n?/r/n，成立校區(qū)/r/n?/r/n___維修/r/n?/r/n服務(wù)點，將/r/n?/r/n___的服/r/n?/r/n務(wù)帶入高校/r/n?/r/n，并且定期/r/n?/r/n在高校__/r/n?/r/n_免費義診/r/n?/r/n和保養(yǎng)檢查/r/n?/r/n，在高校范/r/n?/r/n圍內(nèi)樹立了/r/n?/r/n良好的品牌/r/n?/r/n形象，帶動/r/n?/r/n了高校市場/r/n?/r/n的銷售。/r/n?/r/n對策三：注/r/n?/r/n重信息收集/r/n?/r/n做好科學(xué)預(yù)/r/n?/r/n測/r/n當(dāng)今的/r/n?/r/n市場機遇轉(zhuǎn)/r/n?/r/n瞬即逝，殘/r/n?/r/n酷而激烈的/r/n?/r/n競爭無時不/r/n?/r/n在，科學(xué)的/r/n?/r/n市場預(yù)測成/r/n?/r/n為了階段性/r/n?/r/n銷/r/n售目標(biāo)制/r/n?/r/n定的指導(dǎo)和/r/n?/r/n依據(jù)。在市/r/n?/r/n場淡季來臨/r/n?/r/n之際，每一/r/n?/r/n條銷售信息/r/n?/r/n都如至寶，/r/n?/r/n從某種程度/r/n?/r/n上來講，需/r/n?/r/n求信息就是/r/n?/r/n銷售額的代/r/n?/r/n名詞。結(jié)合/r/n?/r/n這個特點，/r/n?/r/n我們確定了/r/n?/r/n人人收集、/r/n?/r/n及時溝通、/r/n?/r/n專人負(fù)責(zé)的/r/n?/r/n制度，通過/r/n?/r/n每天上班前/r/n?/r/n的銷售晨會/r/n?/r/n上銷售人員/r/n?/r/n反饋的資料/r/n?/r/n和信息，制/r/n?/r/n定以往同期/r/n?/r/n銷售對比分/r/n?/r/n析報表，確/r/n?/r/n定下一步銷/r/n?/r/n售任務(wù)的細(xì)/r/n?/r/n化和具體銷/r/n?/r/n售方式、方/r/n?/r/n法的制定，/r/n?/r/n一有需求立/r/n?/r/n即做反應(yīng)。/r/n?/r/n同時和品牌/r/n?/r/n部相關(guān)部/r/n門/r/n?/r/n保持密切溝/r/n?/r/n通，積極_/r/n?/r/n__車源。/r/n?/r/n增加工作的/r/n?/r/n計劃性，避/r/n?/r/n免了工作的/r/n?/r/n盲目性;在/r/n?/r/n注重銷售的/r/n?/r/n絕對數(shù)量的/r/n?/r/n同時，我們/r/n?/r/n強化對市場/r/n?/r/n占有率。我/r/n?/r/n們把分公司/r/n?/r/n在當(dāng)?shù)厥袌?r/n?/r/n的占有率作/r/n?/r/n為銷售部門/r/n?/r/n主要/r/n考核目/r/n?/r/n標(biāo)。今年完/r/n?/r/n成總部任務(wù)/r/n?/r/n，順利完成/r/n?/r/n總部下達(dá)的/r/n?/r/n全年銷售目/r/n?/r/n標(biāo)。/r/n對于/r/n?/r/n備件銷售，/r/n?/r/n我們重點清/r/n?/r/n理了因為歷/r/n?/r/n史原因積壓/r/n?/r/n下來的部分/r/n?/r/n滯銷件，最/r/n?/r/n大限度減少/r/n?/r/n分公司資金/r/n?/r/n的積壓。由/r/n?/r/n于今年備件/r/n?/r/n商務(wù)政策的/r/n?/r/n變化，經(jīng)銷/r/n?/r/n商的利潤空/r/n?/r/n間進(jìn)一步縮/r/n?/r/n小，對于新/r/n?/r/n的市場形勢/r/n?/r/n，分公司領(lǐng)/r/n?/r/n導(dǎo)多次與備/r/n?/r/n件業(yè)務(wù)部門/r/n?/r/n開專題會討/r/n?/r/n論，在積極/r/n?/r/n開拓周邊的/r/n?/r/n備件市場，/r/n?/r/n尤其是是大/r/n?/r/n客戶市場的/r/n?/r/n同時，結(jié)合/r/n?/r/n新的商務(wù)政/r/n?/r/n策，出臺了/r/n?/r/n一系列備件/r/n?/r/n促銷活動，/r/n?/r/n取得了較好/r/n?/r/n的效果。備/r/n?/r/n件銷售營業(yè)/r/n?/r/n額___萬/r/n?/r/n元，在門市/r/n?/r/n銷售受到市/r/n?/r/n場低價傾銷/r/n?/r/n沖擊影響較/r/n?/r/n大的情況下/r/n?/r/n，利用售后/r/n?/r/n服務(wù)帶動車/r/n?/r/n間備件銷售/r/n?/r/n，不僅扭轉(zhuǎn)/r/n?/r/n了不利局面/r/n?/r/n，也帶/r/n動了/r/n?/r/n車間的工時/r/n?/r/n銷售。/r/n售/r/n?/r/n后服務(wù)是窗/r/n?/r/n口，是我們/r/n?/r/n整車銷售的/r/n?/r/n后盾和保障/r/n?/r/n，今年分公/r/n?/r/n司又迎來了/r/n?/r/n自___年/r/n?/r/n成立以來的/r/n?/r/n售后維修高/r/n?/r/n峰。為此，/r/n?/r/n我們對售后/r/n?/r/n服務(wù)部門，/r/n?/r/n提出了更高/r/n?/r/n的要求，在/r/n?/r/n售后全員中/r/n?/r/n，展開了廣/r/n?/r/n泛的服務(wù)意/r/n?/r/n識宣傳活動/r/n?/r/n，以及各班/r/n?/r/n組之間的自/r/n?/r/n查互查工作/r/n?/r/n;建立了每/r/n?/r/n周五由各部/r/n?/r/n門經(jīng)理參加/r/n?/r/n的的車間現(xiàn)/r/n?/r/n場巡檢制度/r/n?/r/n，對于售后/r/n?/r/n維修現(xiàn)場發(fā)/r/n?/r/n現(xiàn)的問題，/r/n?/r/n現(xiàn)場提出整/r/n?/r/n改意見和時/r/n?/r/n間進(jìn)度表;/r/n?/r/n用戶進(jìn)站專/r/n?/r/n人接待，接/r/n?/r/n車、試車、/r/n?/r/n交車等重要/r/n?/r/n環(huán)節(jié)強調(diào)語/r/n?/r/n言行為規(guī)范/r/n?/r/n;在維修過/r/n?/r/n程中，強調(diào)/r/n?/r/n使用“三墊/r/n?/r/n一罩”，規(guī)/r/n?/r/n范行為和用/r/n?/r/n語，做到尊/r/n?/r/n重用戶和愛/r/n?/r/n護車輛;在/r/n?/r/n車間推行看/r/n?/r/n板管理，接/r/n?/r/n待和管理/r/n人/r/n?/r/n員照片、姓/r/n?/r/n名上墻，接/r/n?/r/n受用戶監(jiān)督/r/n?/r/n。為了進(jìn)一/r/n?/r/n步提高用戶/r/n?/r/n滿意度，縮/r/n?/r/n短用戶排隊/r/n?/r/n等待時間，/r/n?/r/n從___月/r/n?/r/n份起，售后/r/n?/r/n每晚延長服/r/n?/r/n務(wù)時間至凌/r/n?/r/n晨1:00/r/n?/r/n，售后俱樂/r/n?/r/n部提供__/r/n?/r/n_小時全天/r/n?/r/n候救援;通/r/n?/r/n過改善售后/r/n?/r/n維修現(xiàn)場硬/r/n?/r/n件、軟件環(huán)/r/n?/r/n境，為客戶/r/n?/r/n提供全面、/r/n?/r/n優(yōu)質(zhì)的服務(wù)/r/n?/r/n，從而提高/r/n?/r/n了客戶的滿/r/n?/r/n意度。全年/r/n?/r/n售后維修接/r/n?/r/n車___臺/r/n?/r/n次，工時凈/r/n?/r/n收入___/r/n?/r/n萬元。/r/n二/r/n?/r/n、強化服務(wù)/r/n?/r/n意識，提升/r/n?/r/n營銷服務(wù)質(zhì)/r/n?/r/n量___年/r/n?/r/n是汽車市場/r/n?/r/n競爭白熱化/r/n?/r/n的一年，面/r/n?/r/n對嚴(yán)峻的形/r/n?/r/n勢，在年初/r/n?/r/n我們確定了/r/n?/r/n全年為“服/r/n?/r/n務(wù)管理年”/r/n?/r/n，提出“以/r/n?/r/n服務(wù)帶動銷/r/n?/r/n售靠管理創(chuàng)/r/n?/r/n造效益”的/r/n?/r/n經(jīng)營方針。/r/n?/r/n我們挑選了/r/n?/r/n從事多年服/r/n?/r/n務(wù)工作的員/r/n?/r/n工成立了客/r/n?/r/n戶服務(wù)部，/r/n?/r/n建立了分公/r/n?/r/n司自身的客/r/n?/r/n戶回訪制度/r/n?/r/n和用戶投訴/r/n?/r/n受理制度。/r/n?/r/n每周各業(yè)務(wù)/r/n?/r/n部門召開服/r/n?/r/n務(wù)例會，每/r/n?/r/n季度結(jié)合商/r/n?/r/n務(wù)代表處的/r/n?/r/n服務(wù)要求和/r/n?/r/n服務(wù)評分的/r/n?/r/n反饋，召開/r/n?/r/n部門經(jīng)理級/r/n?/r/n的服務(wù)例會/r/n?/r/n，在管理層/r/n?/r/n強化服務(wù)意/r/n?/r/n識，將服務(wù)/r/n?/r/n工作視為重/r/n?/r/n中之重。同/r/n?/r/n時在內(nèi)部管/r/n?/r/n理上建立和/r/n?/r/n完善了一線/r/n?/r/n業(yè)務(wù)部門服/r/n?/r/n務(wù)于客戶，/r/n?/r/n管理部門服/r/n?/r/n務(wù)一線的管/r/n?/r/n理服務(wù)體系/r/n?/r/n;在業(yè)務(wù)部/r/n?/r/n門中重點強/r/n?/r/n調(diào)樹立服務(wù)/r/n?/r/n于客戶，客/r/n?/r/n戶就是__/r/n?/r/n_的原則;/r/n?/r/n在管理部門/r/n?/r/n中，重點強/r/n?/r/n調(diào)服務(wù)銷售/r/n?/r/n售后一線的/r/n?/r/n意識。形成/r/n?/r/n二線為一線/r/n?/r/n服務(wù)，一線/r/n?/r/n為客戶服務(wù)/r/n?/r/n這樣層層服/r/n?/r/n務(wù)的管理機/r/n?/r/n制。積極響/r/n?/r/n應(yīng)總部要求/r/n?/r/n，進(jìn)行服務(wù)/r/n?/r/n質(zhì)量改進(jìn)，/r/n?/r/n強化員工的/r/n?/r/n服/r/n務(wù)意識，/r/n?/r/n每周召開一/r/n?/r/n次服務(wù)質(zhì)量/r/n?/r/n例會，對上/r/n?/r/n周服務(wù)質(zhì)量/r/n?/r/n改進(jìn)行動進(jìn)/r/n?/r/n行總結(jié)，制/r/n?/r/n訂本周計劃/r/n?/r/n，為用戶提/r/n?/r/n供高質(zhì)量、/r/n?/r/n高品質(zhì)的服/r/n?/r/n務(wù)。并設(shè)立/r/n?/r/n服務(wù)質(zhì)量角/r/n?/r/n對服務(wù)質(zhì)量/r/n?/r/n進(jìn)行跟蹤及/r/n?/r/n時發(fā)現(xiàn)存在/r/n?/r/n的不足，提/r/n?/r/n出下一步改/r/n?/r/n進(jìn)計劃。分/r/n?/r/n公司在商務(wù)/r/n?/r/n代表處轄區(qū)/r/n?/r/n的各網(wǎng)點中/r/n?/r/n一直居于服/r/n?/r/n務(wù)評分的前/r/n?/r/n列，售后服/r/n?/r/n務(wù)更是數(shù)次/r/n?/r/n榮獲全國網(wǎng)/r/n?/r/n點第一名。/r/n?/r/n在加強軟件/r/n?/r/n健身的同時/r/n?/r/n，我們先后/r/n?/r/n對分公司的/r/n?/r/n硬件設(shè)施進(jìn)/r/n?/r/n行了一系列/r/n?/r/n的整改，陸/r/n?/r/n續(xù)建立了保/r/n?/r/n養(yǎng)用戶休息/r/n?/r/n區(qū)，率先在/r/n?/r/n保養(yǎng)實施了/r/n?/r/n“交鑰匙”/r/n?/r/n工程;針對/r/n?/r/n出租車銷量/r/n?/r/n激增的局面/r/n?/r/n，及時地成/r/n?/r/n立了出租車/r/n?/r/n銷售服務(wù)小/r/n?/r/n組，建立了/r/n?/r/n專門的出租/r/n?/r/n車銷售辦公/r/n?/r/n室，完善了/r/n?/r/n用戶休息區(qū)/r/n?/r/n。根/r/n據(jù)當(dāng)期/r/n?/r/n市場特點和/r/n?/r/n品牌部要求/r/n?/r/n，我們開展/r/n?/r/n了“___/r/n?/r/n月微笑服務(wù)/r/n?/r/n”、“五一/r/n?/r/n微笑送大禮/r/n?/r/n”、“夏季/r/n?/r/n送清涼”、/r/n?/r/n“金秋高校/r/n?/r/n校區(qū)免費檢/r/n?/r/n查”、小區(qū)/r/n?/r/n免費義診、/r/n?/r/n“冬季送溫/r/n?/r/n暖”等一系/r/n?/r/n列活動，在/r/n?/r/n客戶中取得/r/n?/r/n很大的反響/r/n?/r/n，分公司的/r/n?/r/n服務(wù)意識和/r/n?/r/n服務(wù)質(zhì)量也/r/n?/r/n有了明顯的/r/n?/r/n提高。/r/n三/r/n?/r/n、追蹤對手/r/n?/r/n動態(tài)（范本/r/n?/r/n）加強自身/r/n?/r/n競爭實力/r/n?/r/n對于內(nèi)部管/r/n?/r/n理，作到請/r/n?/r/n進(jìn)來，走出/r/n?/r/n去。固步自/r/n?/r/n封和閉門造/r/n?/r/n車，已