導(dǎo)游服務(wù)英語教學(xué)設(shè)計（模塊二）

旅游管理專業(yè)《導(dǎo)游服務(wù)英語模塊二：住宿安排》課教學(xué)設(shè)計部門：旅游教學(xué)部姓名：王迎新部門：旅游教學(xué)部姓名：王迎新一、管理信息課程名稱導(dǎo)游服務(wù)英語制定時間2014-03課程代碼所屬院系旅游管理系制定人王迎新批準(zhǔn)人姜義林二、基本信息學(xué)分6課程類型B類學(xué)時72先修課大學(xué)英語授課對象旅游管理專業(yè)后續(xù)課旅游英語三、參與人員姓名性別出生年月專業(yè)技術(shù)職務(wù)專業(yè)領(lǐng)域職業(yè)資格證書在教學(xué)設(shè)計中承擔(dān)的任務(wù)企業(yè)專家在行業(yè)企業(yè)中所任職務(wù)王迎新女1972.3副教授專業(yè)英語考評員證知識目標(biāo)、能力目標(biāo)的確定張玲（兼）女1982.10旅游管理中級英文導(dǎo)游證教學(xué)項目的開發(fā)人力資源行政部經(jīng)理教師：王迎新 序號1一7授課時間授課班級P12旅游上課地點C815學(xué)習(xí)內(nèi)容HotelAccommodation課時8periods教學(xué)目標(biāo)1.Masterthebasiclanguageandskillsnecessarytoaskforandgiveclarification;

Masterthekeysentencesabouthotelaccommodationandwordsandexpressionsfoundintheexercisesrelevanttodialogues;Knowhowtowritealetterofhotelaccommodation;KnowhowtomakeasignabouthotelaccommodationGuessthemeaningofunknownwordsinthesuperreading目標(biāo)群體Thestudentsdon'tknowhowtoaskforandrespondclarification.教學(xué)環(huán)境Multi-mediaclassroom教學(xué)方法Task-basedteaching,discuss,performandreading時間安排TeachingProcedureDesignTaskIListening&Speaking(2periods)StepITheLanguageforhotelaccommodation(30minutes)ListentoExercise1twiceandfillinthemissingwords.Comeupwithaparticularsubjectonwhichyouvoiceyouropinionorattitude,andexpectotherstoaskforclarificationaboutsomethingthatmightbeuncleartothem.TrytousethelanguageyouhavejustlearnedinExercise1.StepIIbackgroundaboutgrouphotel(20minutes)Gothroughthenewwordsinthe1stconversationinExercise3andlistentotheconversationtwicewhilefillinginthemissingwordsAnswerthequestionsabouttheconversationbywayofgroupdiscussionorthetraditionalteacher-studentinteraction.StepIIIDividethestudentsintosomegroupstohaveadiscussiononthetopicgivenbelow.(40minutes)Lifewouldbemeaninglesswithoutmisunderstandings.TaskIIReading(4periods)StepIClassReports:asksomestudentstomakespeecheswhicharepreparedinadvance.Theycandothemindividuallyoringroup.(15minutes)StepIIDealwithdialogueaboutmakingareservationyfoodandbeverageandcheckout.(65minutes)Firstly,askthestudentssomequestionsasthestarter：(10minutes)1、Doyouknowhowtomakeareservationfortheguests?2、Ifyouareaguest,howtodealwithsomecomplaints?Givesomeexamplesofyourownexperienceaboutmisunderstanding.Secondly,chooseonegroupofthemtoexplainintroductiontoahotelbyatourguide：(40minutes)1、Oneortwostudentsleadreadingthenewwords.2、Therestofthemareinchargeofreading,translatingandexplainthetextoneparagraphbyone.3、Iftheymakeanymistakesorhavesomeignored,askstudentsinothergroupstopointout.4、LanguagePointsNewwordbankpresidentialsuites總統(tǒng)套房spacious['speijos]adj.寬敞的,廣闊的；無邊無際的deluxe[dsluks,ds'lAks]adj.高級的；豪華的，奢華的；adv.豪華地banquetfbserjkwit]n.宴會，盛宴;宴請,款待;vt.宴請,設(shè)宴款待；vi.參加宴會patio['paetisu]n.樓臺,天井thefitnesscenter健身中心thebowlingalley保齡球館brochure[brojur]n.手冊，小冊子Thirdly,practiceafterlearningcheck-inandcheck-out:(35minutes)Askthemsomequestionsaboutcheck-inandcheck-outandletthemanswerthequestionsvoluntarily.Whatprocedurearethereincheck-inandcheck-out?Whatdoyoudealwithwhenmeetingsomedifficulties?Howtogreettheguestwhentheguestarrive?AskthemtodotheExercises5and6andshowtheanswerstousinclass.Choosesomesentencesinthesetwoexercisesforthemtotranslate.StepIVHomework(15minutes)RememberthenewwordsandtranslatethesentencesintoEnglish.TaskIIIRoleplay(4periods)StepIClassReports:asksomestudentstomakespeecheswhicharepreparedinadvance.Theycandothemindividuallyoringroup.(45minutes)StepIIDootherexercisestoreview.(80minutes)Letstudentstellsomegroupswordswhicheasilycausemisunderstanding.ThendoExercise7and8:Ex.7Rewritethefollowingsentencesafterthemodel.Model:Shedidnotaskhimaboutitbecauseshefeltembarrassed.一Shewastooembarrassedtoaskhimaboutit.BythetimeIgothome,Iwastootiredtodoanythingactive.Thetwogirlslooktoosimilarforpeopleoutsidetheirfamilytotellthemapartfromeachother.Whatintheworlddoesmmstandfor?TheabbreviationsthatpeopleuseontheBBSaretooconfusingformetounderstand.BecauseofTV,mostpeoplehavebecometoolazytomaketheefforttogotothecinema.Annmadeaseriousmistakeyesterdaybecausethetestgavehertoolittletimetodecideonthecorrectchoice.StepIIIPracticalWriting(55minutes)制作接機牌北京中旅ChinaTravelService明天去機場接機，航班號：CA151,團隊來自加拿大CanadaMapleTravelAgency,領(lǐng)隊JohnSmith,請做好接機牌。WelcomeJohnSmithofCanadaMapleTravelAgencyFlight:：CA151Toronto-?一BeijingReceptionofCTSBeijingPractice:PleasewriteasignboardaccordingtotheChinesetips.山東旅游公司去機場接團，團隊號BY20110221,領(lǐng)隊BunkHilton,洛杉磯直飛北京的航班CA423,上午11點降落，請制作接站牌。JenniferLewisStepIVHomework:Askstudentstoprepareadialogueaboutgreetingguests.TaskIVPractice(6periods)StepIClassReports:asksomestudentstomakespeecheswhicharepreparedinadvance.Theycandothemindividuallyoringroup.(70minutes)StepIIPerformdialoguesintwo(120minutes)Firstly,askthestudentssomequestionsasthestarter：(40minutes)What'ssomysteriousabouttheEnglishlanguage?Whydowehavewordsthatarespelledthesame,butarepronounced

differentlyandhavedifferentmeanings?Secondly,chooseonegroupofthemtoexplainsomekeysentences：(80minutes)Oneortwostudentsleadreadingthenewwords.Therestofthemareinchargeofreading,translatingandexplainthetextoneparagraphbyone.Iftheymakeanymistakesorhavesomeignored,askstudentsinothergroupstopointout.4、LanguagePoints作業(yè)Rememb