商務(wù)職場英語Unit1上海外語教育出版社含課后答案課件

Unit1MakingyourwayLessonsTeamProjectReviewAdditionalResourcesEXITUnit1MakingyourwayLessonsTUnit1MakingyourwayLesson1TimetomakeadecisionLesson2FollowingthroughLesson3FillingoutformsLesson4PreparingyourresumeLesson5SendingitalloffLesson6Finally,it’stimefortheinterviewEXITUnit1MakingyourwayLessonUnit1MakingyourwayAdditionalResourcesUnitTestReadingResourcesAdditionalActivitiesWritingResourcesGrammarResourcesEXITUnit1MakingyourwayAdditionReadthefollowingsuggestionsforfindingajoband,inpairs,discusswhichonesyouagreewithandwhy.

Lesson1

TimetomakeadecisionaContactyourfriendsandseehowtheycanhelp.Visitanemploymentagencyandaskaboutavailablejobs.Lookforthejobthatgivesthebestsalary.ReadtheadvertisementsintheBusinessSectionofyourlocalnewspaperandtrytofindajobthatmatchesyourskills,qualifications,andinterests.Askyourparentsortheircolleaguestogetyouajobinthecompanieswheretheywork.Discussyourgoalsandinterestswithyourfriendsandmakeaplanforhowtoproceed.Talktoacounselorattheplacewhereyouarestudyingandaskforsomeadvice.Readthefollowingsuggestions____consultwithdifferentbusinessesandfindoutwhatisrequiredineachdepartment____gotoanemploymentagency____lookatsomeadsandseewhatisavailable____thinkaboutyourspecificinterestinbusiness____getintouchwithanybusinesscontactsyourfamilymighthave____identifystrengthsandweaknessesforspecificareasofbusiness____visitcollegecounseloranddiscussListentotwofriendstalkingaboutjobhunting.Check√thepointsthatarementionedintheirconversation.bScriptKey√√√√√____consultwithdifferentbuInpairs,practicemakingsuggestionsabouthowtostartjobhunting.Usethephrasesintheboxtohelpyou.cIthinkit’stimetostart...Maybeweshouldbeginby...Let’sgosee...Whydon’tweread...Weneedtothinkaboutwhere...Isupposeweshouldthinkabout...Wecouldfindoutaboutavailablejobs...Isuggestwestartby...Inpairs,practicemakingsuggLookatthefollowingadsandunderlinetheskillsandqualificationsneededforeachjob.dQualifications123_______Skills________________________________________________________________________________________________________________________________noneneededLookatthefollowingadsandReadtheadsagainandanswerthequestions.e1.WhatqualificationsareessentialfortheSecretary/Receptionistposition?_________________________________________________________2.WhatresponsibilitiesarelistedfortheAccountsManager?_________________________________________________________3.Fromthenewgraduate’spointofview,whatadvantagesareofferedbyjobs1and3?_________________________________________________________4.IsitessentialthattheAccountsManagerhaveauniversityqualification?_________________________________________________________5.Whatfeatureofthesalesrepresentativejobmightbeamotivatingfactor?_________________________________________________________Adiplomafromarecognizedbusinessschool.Responsibilityforanumberofkeyexistingaccounts

andthedevelopmentofnewbusiness.No,butitispreferable.Experiencenotanecessity.Theon-the-jobtrainingandthecommissiononcarsales.KeyReadtheadsagainandanswerCompletethefollowingsentenceswithasuitablewordusedinanyoneofthethreeads.f1.Thoughwehavestatedwhatwearewillingtopayasuitablecandidate,thesalaryisinfact__________.2.Experienceandqualificationsare________forthisjobandthecandidateshouldhaveworkedforatleastthreeyearswithareputablecompany.3.Onegreat_________tothisjobisthatthereisanopportunityforon-the-jobtraining.4.Nopreviousexperienceis_________forthejobofsecretaryastrainingisprovided.negotiableessentialadvantagenecessaryKeyCompletethefollowingsentencInpairs,orsmallgroups,discusstherelativemeritsofeachofthethreejobs.gInpairs,orsmallgroups,disMartha:Ithinkit’stimewestartedthinkingaboutourfutureandmakingdecisionsaboutwhatwewanttodowhenwefinishthiscourse.John:Oh,Martha,you’realwayssoserious!Westillhavetwomonthsbeforewetakeourfinalexams.Martha:Iknow,butyoucan’tjustsuddenlywakeupthedayyoufinishcollegeandfindajob.Youneedtoplan.John:You’reright,ofcourse.Butwheredowestart?Thecoursewe’retakingisGeneralBusinessandtherearesomanychoiceslikeHumanResources,Sales,Marketing,Finance,andsoon.AndI’mnotevensurewhatI’minterestedin.Martha:Yes,Iknow.There’salottothinkabout,butmaybewecanstartbythinkingaboutourspecificinterestsinBusiness.Forexample,IthinkthatyoushouldgointoMarketing.John:I’vethoughtaboutthattoo,butI’mnotsure.Isupposeweshouldthinkaboutourdifferentstrengthsandweaknessesineacharea.AjobinHumanResourcesorManagementwouldMartha:Ithinkit’stimewesprobablysuityou.Youarebossy—youjustlovetellingpeoplewhattodo!Martha:Hey,that’snottrue.It’sjustthatIlikeorganizingpeopleandIthinkI’mprettygoodatit.John:Well,buildonyourstrengths.Ithinkweshouldalsohavealookatsomeadsandfindoutwhatkindsofjobsareoutthereintherealworld.Martha:Okay.Let’sbuythenewspapereverydaythisweekandlookatjobadsinBusiness.Wecouldalsogotosomecompaniesandfindoutwhatskillsandqualificationsareneededforeachdepartment.John:Goodplan.Ithinkmaybeweshouldgoseeourcollegecounselortoo.Shemayhavesomeusefuladviceforus.Martha:Let’sdothat.I’llcallherofficetomorrowandseewhenwecangetanappointment.I’llarrangeforbothofustoseeher.John:Great!I’vegottohurry.Ihaveaclassintenminutes.Bye.Martha:Okay.Sbablysuityou.Youa

Lesson2

FollowingthroughInpairs,discussthesequestions.a1.HowmanytimeshaveyouhadatelephoneconversationinEnglish?2.WhatwerethecircumstancesofthelastEnglishtelephoneconversationthatyouhad?3.WhatdoyoufindespeciallydifficultoreasyabouttalkingbytelephoneinEnglish?Lesson2Readandcompleteeachspaceinthetelephoneconversationwiththeletterofthecorrectphrasefromthebox.Thefirstonehasbeendoneforyou.ba.Isthreeo’clockokayforyou?b.CanIaskwhyyouarecalling?c.SeeyouonThursday.d.MayIaskwhoiscalling,please?e.Whenwouldyouliketocomein?ReadandcompleteeachspaceiMartha:Goodmorning.CanIspeaktoMrs.Mills,please?PersonalAssistant:(1)______Martha:MynameisMarthaWillis.I’mastudentattheuniversity.PA:I’mafraidMrs.Millsisinameetingrightnow.(2)______Martha:Ineedsomeadviceonfindingajob.CanImakeanappointmenttoseeher?PA:Yes.(3)______Martha:OnThursdayafternoonifsheisfree.PA:Letmecheck.Yes,thatshouldbealright.(4)______Martha:Yes,itis.PA:Fine.So,that’sthreeo’clockonThursdaythe15th.Martha:Yes.Thankyou.Oh,andcanyoualsoincludemyfriendJohnJones?PA:Yes,that’snoproblem.(5)______Martha:Thankyou.Goodbye.PA:Goodbye.beadcKeyMartha:Goodmorning.CanIspPersonalAssistant:

CareerCounselor’sOffice.Martha:Goodmorning.CanIspeaktoMrs.Mills,please?PA:(1)_________________________________Martha:MynameisMarthaWillis.I’mastudentattheuniversity.PA:I’mafraidMrs.Millsisinameetingrightnow.(2)______________________________Martha:Ineedsomeadviceonfindingajob.CanImakeanappointmenttoseeher?PA:Yes.(3)_________________________________Martha:OnThursdayafternoonifsheisfree.PA:Letmecheck.Yes,thatshouldbealright.(4)________________________________Martha:Yes,itis.PA:Fine.So,that’sthreeo’clockonThursdaythe15th.Martha:Yes.Thankyou.Oh,andcanyoualsoincludemyfriendJohnJones?PA:Yes,that’snoproblem.(5)_____________________Martha:Thankyou.Goodbye.PA:Goodbye.CanIaskwhyMayIaskwhoiscalling,please?SeeyouonThursday.Listentocheckyouranswers.cyouarecalling?Whenwouldyouliketocomein?Isthreeo’clockokayforyou?KeyPersonalAssistant:CareerCouPracticethecompleteconversationinpairs.dPracticethecompleteconversaThefollowingwordsor

phrasesarecommonly

foundonresumes.

Categorizetheminthe

chartbelow.Thenaddtwomoreitemsineach

section.ehighschooldiplomatheaterandfilmefficientfluentinFrenchfamiliarwithMicrosoftOfficehard-workingswimmingB.A.competentinconversationalSpanishindependentdiplomaincomputerscienceknowledgeoftheInternetPersonality

precise,energetic,Skills

knowshowtopreparebusinessproposals,Qualifications

diplomainmarketing,Hobbies/Interests

Mountainbiking,piano,efficient,hard-working,independentfamiliarwithMicrosoftOffice,competentinconversationalSpanish,fluentinFrench,knowledgeoftheInternethighschooldiploma,diplomaincomputerscience,B.A.swimming,theaterandfilmKeytheaterandfilmfluentinFrenchhard-workingB.A.independentknowledgeoftheInternetThefollowingwordsorphrasesListentoMrs.Mills’advicetoMarthaandJohnandcompletethenotes.fScriptKeyLookingforajob:Business:HumanResources:variousstepsmatchinterestswithskills,abilities,personality,duties:averywidearea;needtothinkabout

SalesandMarketing:Finance:differentkindofchallenge;beinvolvedintrainingandqualifications

particularstrengthsandwhatyoudoanddonotenjoydoing

matchpersonwithposition,recruitment,staffdevelopment,welfare,motivation

focusonconvincingthecustomertobuy

calculatingexpenses,profits,revenue,investmentListentoMrs.Mills’advicetSelectajobinbusinessthatyouthinkyouwouldenjoyand,inyournotebook,makealistofthequalifications,skills,andpersonalitytraitsthatyouthinkareimportantforthatjob.gInpairs,shareandcompareyouropinionsandgiveyourreasons.Usethelanguageinthecharttohelpyou.he.g.Inmyopinion,apersonwhoworksinfinancemustbeprecisebecausemakingmistakescouldcostacompanyalotofmoney.

givingareason/resultgivinganopinionIthink,inmyview,inmyopinion,Ibelievebecause,as,consequently,therefore,asaresultSelectajobinbusinessthatMrs.Mills:Goodafternoon,MarthaandJohn.It’sgoodtofindstudentswhoarethinkingabouthowtogetajob.Basically,it’saprocessandcertainstepsneedtobefollowed.Letmetakeyouthroughthemostimportantones.Butbeforeweevenbeginweneedtofocusyoursearchbymatchingyourinterestswithyourskills,abilities,personality,training,andqualifications.Now,IseefromyourfilesherethatyouarebothtakingGeneralBusinesscoursesandwillgraduateinJune.ThefieldofBusinessisverybroad,soweneedtothinkofyourparticularstrengthsandwhatyoudoanddonotenjoydoing.Forexample,ifeitherofyoulikesworkingwithandhelpingotherpeopleyouwouldprobablyenjoyacareerinHumanResources.TheresponsibilityoftheHumanResourcesemployeeistoMrs.Mills:Goodafternoon,Mamatchthepersonwiththeposition.Recruitmentcanbedoneexternallywhenanewemployeeisbroughtintothecompanyorinternallyfromwithinthecompany,whichmightinvolvepromotion.TheHRdepartmentalsolooksafterstaffdevelopment,welfare,andmotivation.Inotherwords,hereyoutrytokeepeveryonehappy.matchthepersonwiththNowifthat’snotyouandyouthinkyouwouldenjoythemoreaggressivesideofthebusinessworld,thereissalesandmarketing.Thereyourfocusisthecustomerandconvincinghimtobuyandforthiskindofjobyouneedtobetough.And,ofcourse,ifyoulikeprecisionandattentiontodetail,thereistheworldoffinance.Thiskindofjobincludesthemanyaspectsofcalculatingexpenses,profits,revenue,andofcourse,investment.Youaregoingtohavetogivethissomethoughtandnotonlyaboutthejobsthemselves,butthekindsofcompanieswhereyoucanwork,whichwillmakethesejobsvary.Inthemeantime,Icangetyoustartedontheform-filling,CVwriting,andtipsforinterviewing.Soshallwebegin?Nowifthat’snotyouandyou

Lesson3

FillingoutformsInpairs,combineverbsfromboxAwithphrasesfromboxBtoformappropriatecollocations.Someverbsandphrasesmaybeusedmorethanonce.aAmakeproofreadshort-listsubmitapplyforfilloutfollowleavelistBasectionblankthesamestepsyourabilitiesandskillscandidatesajobtheapplicationformyourapplicationdecisionsinstructionsyourmostrecentjobsmakedecisionsproofreadyourapplicationshort-listcandidatessubmityourapplicationapplyforajobfillouttheapplicationformfollowinstructionsfollowthesamestepsleaveasectionblanklistyourabilitiesandskillslistyourmostrecentjobse.g.

submityourapplication,followinstructionsKeyLesson3henyou(1)___________forajob,youareusuallyaskedto(2)___________anapplicationformaswellasyourresumeandacoverletter.Companiesliketohavestandardizedformscontaininginformationaboutcandidates.Thismakescomparisonsimplerandalsomakesiteasierforacompanyto(3)___________candidatesforinterview.Itisveryimportantthatyou(4)___________allyourabilitiesandskillsinthespacesprovided.Readandcompletethetextwiththecorrectwords.bapplysubmitshort-listlistKeywhenyou(1)__________Remember,thisisanemployer’sfirstimpressionofyousoitisveryimportantthatyou(5)___________theformaccurately.Readtheformverycarefullyandanswereachquestionhonestlyandaccurately.Showemployersthatyouareableto(6)___________instructions.Answerallquestionsaspreciselyandconciselyasyoucan.Donot(7)___________anysectionblank.Ifaquestiondoesnot(8)___________toyou,simplywrite“notapplicable.”Proofreadyourapplicationbeforeyouturnitin.KeyfilloutleaveapplyfollowRemember,thisisanemployer’whyemployersprefertoseejobapplicationforms:makescomparisonbetweencandidateseasier;makesiteasiertoshort-listcandidateshowtofillouttheform:readtheformcarefully;answereachquestionhonestlyandaccuratelyCompletethenoteswithkeyinformationfromthetext.cKeywhyemployersprefertoseejoReadandcompletethesentenceswithuporin.d1.Acolleaguecalledinsicktodayandsothemanageraskedmetofill_____forhim.2.Thelecturewasboringandnotveryuseful,sohefilled_____thetimesendingtextmessages.3.WhenJanereturnedtowork,Ifilledher_____onwhathadhappenedwhileshehadbeenaway.4.Theconferenceroomfilled_____veryquickly,andatexactlyteno’clock,theCEOwalkedin.inupinupKeyReadandcompletethesentenceNowmatchthephrasalverbsfromExercisedwiththecorrectmeanings.e1.tofillin2.tofill(someone)in3.tofillup(noobject)4.tofillup(withobject)a.tospendoruseup(especially)surplustimeb.totakesomeone’splacetemporarilyc.tomakeorbecomecompletelyfulld.tosupplysomeonewithrecentinformationKeyNowmatchthephrasalverbsfrCompletethesentenceswiththecorrectformofaphrasalverbwithfill.f1.Whenmybossreturns,Iwillhaveto__________(him)onwhathappenedwhilehewasaway.2.Johnreallywastesalotoftime.He_______hisdaywithuselessonlinesearches.3.Whenyou______anapplicationform,don’tleaveanysectionsblank.4.Therestaurantwasemptywhenwearrived,butitsoon________.5.Rosawasgoingtotakethedayoff,butshehasto______forasickco-worker.fillhiminfillsupfillinfilledupfillinLookformoreexamplesofphrasalverbsthathavemorethanonemeaningandmakenotesinyournotebook.gKeyCompletethesentenceswiththListentoMarthaandJohntalkingabouttheirstrengthsandweaknesses.Completethefollowingtablewiththeinformationyouhear.hInpairs,discusswhatyouseeasyourstrengthsandweaknessesandtalkabouthowyoucouldpresentanyweaknessesinamorepositivelight.iStrengthsWeaknessesJohnMarthagoodatnetworking,goodwithpeopleorganizationalskills,disorganizedorganizationalskills,driveandenthusiasmimpatientScriptKeyListentoMarthaandJohntalkMartha:John,rememberMrs.Millstalkedaboutstrengthsandweaknesses?I’veseenthoseontheapplicationsandfinditreallyhardtolookatmyselfanddecidewhatmystrengthsandweaknessesare.John:Iknow,mybrothersaidit’samatteroffindingthebalancebetweensellingyourselfandwhatyouaregoodat,butnotmakingyourselfsoundperfect.Inotherwords,youneedtobeabitcriticalofyourselfwithoutoverdoingit.OK,solet’sthinkandhelpeachotherout.Martha:Well,John,Ithinkyouarereallygoodatnetworking.YouhaveawaywithpeopleandmakingcontactsthatIthinkwouldbeverygoodinsalesandmarketing.John:Wow,thanks,Martha.You’renormallynotsonicetome.Asforyou,Ithinkyourskillsareorganizational.Youareverygoodatplanningandseeingthingsthrough.Thisisdefinitelyoneofmyweakareas.IthinkI’mjustabitlazyMartha:John,rememberMrs.Miaboutgettingmyselfmoving.Martha:Well,John,Idon’tthinkit’sagoodideatotellaprospectiveemployerthatyou’relazy.Youcan’tcompletelyhidethenegative,butyouneedtoputitinamorepositiveway.Howaboutsayingthatyoumightbeconsideredabitdisorganized,butthat’sbecauseyoufocusonthecommunicationsideofthetaskandyou’reworkingonyourorganizationalskills.Asformyself,IcouldsaythatsomepeoplemightsaythatI’mimpatient,butthismaybebecauseIhavealotofdriveandenthusiasmtogetthejobdone.IstillorganizemyselfandcheckeverythingasIgoalong.aboutgettingmyselfmovi

Lesson4

PreparingyourresumeaReadthefollowingstatementsaboutpreparingaresumeandwritedecideyouagreeordisagreewitheachone.Thendiscussyouropinionsinpairs.Whenpreparingaresume,youshould...(a)alwaysgiveyourageandmaritalstatus.___(b)provideacurrentaddressandphonenumber.___(c)alwaysuseyourfriendsasreferences.___(d)listallyouremploymentexperience.___(e)alwaysincludecopiesofpersonalreferences.___(f)

useareliable,non-gimmickye-mailaddress.___Lesson4

Readthestepsforpreparingaresumeandnumbertheminthebestorder.Thefirstonehasbeendoneforyou.Thencheckyouranswersinpairs.b____Includeabriefoutlineofyourhobbiesandinterests.____Providethenamesofthreereferenceswhocanbecontactedbyaprospectiveemployer.____Includeyourname,andcurrentaddress,e-mailaddress,andtelephonenumber(s).____Outlineyoureducationalhistorystartingwithyourmostrecentstudies.____Includeothertrainingandcoursesthatyouhavetaken.____Listyourworkexperiencestartingwithyourmostrecentemployment.156243KeyReadthestepsforpreparingacListentoaHumanResourcesmanagertalkingaboutwhattoincludeina

resume.Check√theitemsthatshouldbeincludedandmarkwithan

×

thosethatshouldnot.addressageallyoureducationconsentingreferencese-mailexperienceinterestsmaritalstatusreligionvolunteerwork√√√√√√√×××ScriptKeycListentoaHumanResourcesmdInpairs,taketurnssummarizingtheadviceofferedinthepreviousexercise.Useexpressionsfromtheboxorsimilarexpressionstoexpressobligation,recommendation,etc.Youhaveto...Itisadvisableto...Youshouldn’t...Weadviseyouto...Yourresumeshouldbe...Makesureyou...Youshould...Youdonothaveto...dInpairs,taketurnssummarizeReadthisextractfromanadvertisementforajobatalargebankingorganization.Then

readthroughthetworesumesanddecidewhichapplicantisbettersuitedtothejob.Responsibilities:WorkaspartofateamtotakeownershipofallHRfunctionswithinthebankincludingstaffdevelopment,training,andallissuesconcerningstaffwelfare.Maintainallstaffdocumentsincludingcontracts,leave,andsickbenefits.Participateininternalandexternalrecruitmentprocedures.eReadthisextractfromanadvQualifications1982–84CommunityCollegeDiplomainBusinessOn-the-jobshortcoursesinvariousaspectsofHRandcomputerprogramsExperience1996–2006RightsGeneralTradingHumanResourcesManagerResponsibilityforallHRstaffmanagementRecruitmentsupervisorAdviseronallstaffdevelopmentissues1984–96RFCFoodCo.HumanResourcesSupportAssistantRecruitmentEmployeecontractsOrganizationofstaffPDApplicant1QualificationsApplicant1Qualifications2003–05UniversityofBirminghamM.A.inHumanResourcesManagement2000–03UniversityofCincinnatiB.A.BusinessAdministration–specialfocusonFinanceExperience2005–2006MoreMortgagesCo.AssistantinHRDepartment(temporary)PreparingdocumentsandmaintainingfilesonallapplicantsSendinglettersofinvitationtointerviewtoshort-listedapplicants2003–2005LibrarySupportAfternoondutiesatcirculationdeskOrganizingbooksonshelvesApplicant2QualificationsApplicant2fListentotwopeoplefromtheHumanResourcesDepartmentdiscussingthetwo

applicants.Check√thepositivepointsforeachapplicant.Applicant1Applicant2overallqualificationsspecificcoursesyearsofexperiencerangeofresponsibilitiesexperiencerelatedtofinanceflexibilityteamplayer√√√√ScriptKeygNow,usingtheideasandadvicecontainedinthislesson,writeyourownresume.fListentotwopeoplefromtheHRManager:Yourresumeisaveryimportantdocumentandwithyourapplicationandcoverletterit’stheemployer’sfirstintroductiontoyou,andthemeasureofyoursuitabilityforthejob.Rememberthatemployersreceivealotofapplications,soyouhavetomakeallyourdocumentsasreadableandasuser-friendlyaspossible.Thelayoutofyourresumeshouldbeinasimplefont,11or12pointinTimesNewRomanorArialscript.Yourcontactdetailsshouldbeup-to-dateandthee-mailaddressseriousandnottoomuchofanattention-grabber.Wegenerallyadvisepeoplenottoincludeageandmaritalstatusbecausesomepeopleobjecttobeingaskedthesequestions.Likewise,youdon’thavetoincludeinformationaboutyourreligionthoughsometimesthisquestionmayappearontheapplicationform.It’sadvisabletoincludeallinformationaboutHRManager:Yourresumeisavyourworkexperience,includingtemporaryandpart-timejobssincethiswillgivetheemployersomeinsightintoyourbackgroundindealingwithcustomersandworkingaspartofateam.Ofcourse,giveallrelevantinformationaboutyoureducationandincludedetailsonyourinvolvementinsportsandvolunteerwork,too,becausethisshowsyourpersonality.Ofcourse,youshouldreadthejobadcarefullyandfollowtheinstructionsgiventhere.Makesurethatyougetapprovalfromyourreferencesbeforeincludingtheirnamesonyourresume.Anyquestions?yourworkexperience,iManager:Jane,whatwasyouroverallimpressionoftheapplicants?Jane:Iwasimpressedwithboth,butforverydifferentreasons.Manager:Yes,Iagree.Applicant1hasquitealotofexperience—overall20years,butisalittleshortinacademicqualifications.Jane:Yes,that’struewhereasApplicant2hasanM.A.inHR,andaveryrecentone,aswellasaGeneralBusinessdegree.It’sveryimportanttohaveup-to-datetheoreticalknowledge.Manager:You’rerightaboutthat,butontheexperiencesidedon’tyouthinkshe’salittleweak?Manager:Jane,whatwasyouroJane:Ofcourse,butshe’sworkedatthatmortgagecompany,whichhasgivenhersomeexperienceonthefinancialsideofthingswhereasApplicant1hashadm