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商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestforUnit1-14商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestfor1SectionA:ProblemSolving

Directions:Inthissection,youwillbeaskedtosolveabusinessproblembyyourself.Youhavetwominutestoprepare.SectionA:ProblemSolving

D2TaskOne

Youareverysadwhenoneofyourimportantcustomerscallsyou.Whatandhowwouldyousay?TaskOne

Youareverysadwhe3★Tips:

(1)Isthefirstimpressionimportantwhenacustomeristelephoningyou?(2)Whenyoudecidetopickupthephone,whatisyourfacial

expression?(3)Howdoyouadjustyourmood?★Tips:

(1)Isthefirstimpres4ReferenceAnswers

(1)It’simportanttoleaveagoodimpressiononacustomerwhenhe/sheistelephoningyou.在電話中給對(duì)方留下好印象很重要。(2)Smilewhenyoupickupthephone.當(dāng)您拿起電話聽(tīng)筒的時(shí)候,一定要面帶笑容。(3)Speakkindlyandenthusiasticallyinordertoleaveagoodimpressiononthelistener.親切、積極的聲音會(huì)使對(duì)方馬上對(duì)我們產(chǎn)生良好的印象。ReferenceAnswers

(1)It’simp5TaskTwo

Directions:Averyimportantcustomerisgoingtovisityourfactoryonbusiness,andyouareresponsibletomakethebestagendaforhim/her.Whatactivitiesshouldbeincludedintheagenda?Presentyouropinions.TaskTwo

Directions:Avery6Tips

Suchagendamayincludereceivingthecustomers,meeting,signingceremony,sightseeing,vehicles,lunch/dinnertime,andtheaccompanyingpersons.Tips

Suchagendamayincluder7SectionB:Presentation

Directions:Inthissection,youwillbeaskedtomakeapresentationonONEofthebusinesstopicsfortwominutes.Youhavetwominutestoprepare.SectionB:Presentation

Direct8PresentationOne

Directions:Youhavebookedairlineticketsforyourcustomers.Butwhenyouarriveattheairport,youareinformedthatalltheplanesattheAirportweregroundedbyfog.Whatwouldyousaytoyourcustomersandwhatwouldyoudo?PresentationOne

Directions:Y9ReferenceKeySentences

I’msorrytotellyouthattheflightIhavebookedforyouhasbeendelayedbecauseoffog.很抱歉,我為您預(yù)訂的航班因?yàn)闈忪F而延誤了。Thefoghelduptheflightfor40minutes.濃霧使航班延誤了40分鐘。TheflightfromBeijingtoShanghaiwasdelayedfor2hours.背景至上海航班延誤時(shí)間長(zhǎng)達(dá)2個(gè)小時(shí)。ReferenceKeySentences

I’mso10PresentationTwo

Directions:Thesellerhasloweredtheprice,butyouthinkthatthepriceisstilltoohigh.Howwouldyoutalkoverthesellertoofferabiggerdiscount?Makeapresentationinwhichyoutrytotalkoverthesellertoofferabiggerdiscountindifferentwaysasmuchasyoucan.PresentationTwo

Directions:T11ReferenceAnswers

Ifyoureducethepriceby5%,wewillplaceourtrialorderwithyourightnow.若貴方同意降價(jià)5%,我們就立即試訂此貨。Ifyoureducetheprice,I'lltakeallthegoods.假如你減價(jià),我會(huì)買下所有的貨物。Ifyoureducethepriceby10%,transactionmaybeconcluded.如果您減少價(jià)格按10%,交易也許結(jié)束。Wecandobusinessifyoucanreducethepricebyanother2%.如果你們能把價(jià)格再降低2%,有可能成交。Ifyoureducethepriceby2%Ithinkwecandotwentymetrictons.如果你方再降低2%的價(jià)格,我認(rèn)為我們能訂購(gòu)20米噸的定單。ReferenceAnswers

Ifyoureduc12SectionC:RolePlay

Direction:Inthissection,youareaskedtomakeabusinessconversationwithyourpartneraccordingtotheinformationgivenbythecuecard.Youhavetwominutestoprepareandnomorethantwominutestocompletethedialogue.SectionC:RolePlay

Direction13RolePlayOne

Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtodiscussthetermsinthecontract.RolePlayOne

Situation:Inth14CueCardA

YouareJohn,arepresentativeofBrienCompany,andaregoingtodiscusswithMarythetermsinthecontract.(1)ShowMarythecontract.Askhertogothoughit.(2)AnswerMary’squestionaboutinsertingonesentenceinthecontract.(3)AskMarywhethershehasanycommenttomakeonaclause.(4)AnswerMarywhothiscommodityinspectionwillbeconductedby.CueCardA

YouareJohn,are15CueCardB

YouareMary,arepresentativeofDoraCompany,andaregoingtodiscusswithJohnthetermsinthecontract.(1)Readthecontractoverandconsiderit.(2)AskJohnwhetheryoucaninsertonesentenceinthecontract,andexplainthereason.(3)Makeacommentontheclause.(4)AskJohnwhothiscommodityinspectionwillbeconductedby.CueCardB

YouareMary,are16SampleDialogue

John:Goodmorning,Mr.Liu.Hereisourcontract.Pleasegothroughitandseeifeverythinginorder.

Mary:Letmereaditoverandconsiderit.Don'tyouthinkweshouldinsertthissentencehere?Thatis,ifonesidefailstoobservethecontract,theothersideisentitledtocancelit,andthelossforthisreasonshouldbechargedbythesidebreakingthecontract.John:That'sgood.Ithinkallthetermsshouldmeetwithunanimousagreement.Doyouhaveanycommenttomakeonthisclause?

Mary:Ithinkthisclausesuitsuswell,butthetimeofpaymentshouldbeprolonged,tosay,twoorthreemonths.

SampleDialogue

John:Goodmor17John:Weareaccustomedtopaymentwithinonemonth,butforthesakeoffriendship,let'sfixitattwomonths.

Mary:Nowondereveryonespeakshighlyofyourcommercialintegrity.John:Oneofourprinciplesisthatcontractsarehonoredandcommercialintegrityismaintained.Anythingelseyouwanttobringupfordiscussion?

Mary:Thereisstillaminorpointtobeclearedup.Whowillthiscommodityinspectionbeconductedby?John:Weareaccustomedtopay18John:ThefirstinspectionshouldbecarriedoutbyNewYorkAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthefinalbasisandbindingonbothsides.ThereinspectionshouldbecarriedoutbyChangshaAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthebasisforthebuyerstolodgeaclaim.

John:Thefirstinspectionsho19Mary:Itcontainsbasicallyallwehaveagreeduponduringournegotiations.Ihavenoquestionsabouttheterms.

John:OthertermsandconditionsshallbesubjecttothosespecifiedintheformalS/Csignedbybothparties.

Mary:Mr.Allen,yourtermsandconditionscanbeaccepted.Then,whenshallwesignthecontract?

John:Would9:00tomorrowmorningbeallrightforyou?Mary:That'sOk.Seeyoutomorrow.

John:Seeyoutomorrowmorning.Mary:Itcontainsbasicallyal20RolePlayTwo

Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtotalkaboutthepayment.RolePlayTwo

Situation:Inth21CueCardA

YouareJohn,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithMary.(1)AfterMary’swords,tellheryouwouldliketouseD/Ainthistransactionandexplainwhy.(2)TellMarythatitwouldgiveherasatisfactoryprofittopaybyL/Candexplainthereasons.3)YouagreetoD/Patsight,andthenmakeadeal.CueCardA

YouareJohn,are22CueCardBYouareMary,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithJohn.(1)TellJohnthetermsofpaymentarebyconfirmed,irrevocableL/Cpayablebysightdraft.(2)TellJohnitmaybeimpossibletopaybyL/Cinthistransactionandexplainwhy.(3)TellJohnthatyouagreetoD/Patsight.CueCardBYouareMary,arepr23SampleDialogue

A:We'vetalkedovertheprice.Nowlet'scometothetermsofpayment.B:Quite,that'swhatIwasgoingtosay.Asusual,ourtermsofpaymentarebyconfirmed,irrevocableL/Cpayablebysightdraft.A:Youseetheworldmarkethasbeenratherdullrecently.Besides,ourexchangequotaisratherlimited.SoB:I'mafraidwecannotacceptD/A.WefinditnecessarytohandleourbusinessonL/Cbasis,atleastforthetimebeing.A:PaymentbyL/Cinvolvesadditionalexpensesforus.Thisleavesusnomarginofprofitatyourtermsofpayment.SampleDialogue

A:We'vetalke24B:YouknowquitewellthatChinesegoodsenjoyanexcellentreputationinforeignmarkets.Moreover,thereisatpresentavogueforChinesegoods.Thearticleyouareinterestedinisgreatlyindemandanditsellsespeciallywell.Thequickturnoverwill,ofcourse,notonlyoffsetyourL/Cexpenses,butalsogiveyouasatisfactoryprofit.A:Itdoesn'tpaytoadoptL/Ctermsforanorderassmallasours.Thelimitedprofitisnotevenenoughtobalancetheadditionalexpenses.B:Mmm…well,weagreetoD/Patsight.Thatisthebestwecando.A:ItseemsIhavetotakethingsastheyare.B:YouknowquitewellthatCh25B:Whenthegoodsaredispatched,we'llissueasightdraftagainstyou,whichwillbesenttogetherwiththeshippingdocumentsthroughourremittingbanktothecollectingbankatyourend.Itisunderstoodthatyouaretohonouritonpresentation.A:I'lltrytoprovetoyoumycredit.B:Wetrustyouandhopeyou'llliveuptoyourcredit.A:SurelyIwill.B:Whenthegoodsaredispatch26商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestforUnit1-14商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestfor27SectionA:ProblemSolving

Directions:Inthissection,youwillbeaskedtosolveabusinessproblembyyourself.Youhavetwominutestoprepare.SectionA:ProblemSolving

D28TaskOne

Youareverysadwhenoneofyourimportantcustomerscallsyou.Whatandhowwouldyousay?TaskOne

Youareverysadwhe29★Tips:

(1)Isthefirstimpressionimportantwhenacustomeristelephoningyou?(2)Whenyoudecidetopickupthephone,whatisyourfacial

expression?(3)Howdoyouadjustyourmood?★Tips:

(1)Isthefirstimpres30ReferenceAnswers

(1)It’simportanttoleaveagoodimpressiononacustomerwhenhe/sheistelephoningyou.在電話中給對(duì)方留下好印象很重要。(2)Smilewhenyoupickupthephone.當(dāng)您拿起電話聽(tīng)筒的時(shí)候,一定要面帶笑容。(3)Speakkindlyandenthusiasticallyinordertoleaveagoodimpressiononthelistener.親切、積極的聲音會(huì)使對(duì)方馬上對(duì)我們產(chǎn)生良好的印象。ReferenceAnswers

(1)It’simp31TaskTwo

Directions:Averyimportantcustomerisgoingtovisityourfactoryonbusiness,andyouareresponsibletomakethebestagendaforhim/her.Whatactivitiesshouldbeincludedintheagenda?Presentyouropinions.TaskTwo

Directions:Avery32Tips

Suchagendamayincludereceivingthecustomers,meeting,signingceremony,sightseeing,vehicles,lunch/dinnertime,andtheaccompanyingpersons.Tips

Suchagendamayincluder33SectionB:Presentation

Directions:Inthissection,youwillbeaskedtomakeapresentationonONEofthebusinesstopicsfortwominutes.Youhavetwominutestoprepare.SectionB:Presentation

Direct34PresentationOne

Directions:Youhavebookedairlineticketsforyourcustomers.Butwhenyouarriveattheairport,youareinformedthatalltheplanesattheAirportweregroundedbyfog.Whatwouldyousaytoyourcustomersandwhatwouldyoudo?PresentationOne

Directions:Y35ReferenceKeySentences

I’msorrytotellyouthattheflightIhavebookedforyouhasbeendelayedbecauseoffog.很抱歉,我為您預(yù)訂的航班因?yàn)闈忪F而延誤了。Thefoghelduptheflightfor40minutes.濃霧使航班延誤了40分鐘。TheflightfromBeijingtoShanghaiwasdelayedfor2hours.背景至上海航班延誤時(shí)間長(zhǎng)達(dá)2個(gè)小時(shí)。ReferenceKeySentences

I’mso36PresentationTwo

Directions:Thesellerhasloweredtheprice,butyouthinkthatthepriceisstilltoohigh.Howwouldyoutalkoverthesellertoofferabiggerdiscount?Makeapresentationinwhichyoutrytotalkoverthesellertoofferabiggerdiscountindifferentwaysasmuchasyoucan.PresentationTwo

Directions:T37ReferenceAnswers

Ifyoureducethepriceby5%,wewillplaceourtrialorderwithyourightnow.若貴方同意降價(jià)5%,我們就立即試訂此貨。Ifyoureducetheprice,I'lltakeallthegoods.假如你減價(jià),我會(huì)買下所有的貨物。Ifyoureducethepriceby10%,transactionmaybeconcluded.如果您減少價(jià)格按10%,交易也許結(jié)束。Wecandobusinessifyoucanreducethepricebyanother2%.如果你們能把價(jià)格再降低2%,有可能成交。Ifyoureducethepriceby2%Ithinkwecandotwentymetrictons.如果你方再降低2%的價(jià)格,我認(rèn)為我們能訂購(gòu)20米噸的定單。ReferenceAnswers

Ifyoureduc38SectionC:RolePlay

Direction:Inthissection,youareaskedtomakeabusinessconversationwithyourpartneraccordingtotheinformationgivenbythecuecard.Youhavetwominutestoprepareandnomorethantwominutestocompletethedialogue.SectionC:RolePlay

Direction39RolePlayOne

Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtodiscussthetermsinthecontract.RolePlayOne

Situation:Inth40CueCardA

YouareJohn,arepresentativeofBrienCompany,andaregoingtodiscusswithMarythetermsinthecontract.(1)ShowMarythecontract.Askhertogothoughit.(2)AnswerMary’squestionaboutinsertingonesentenceinthecontract.(3)AskMarywhethershehasanycommenttomakeonaclause.(4)AnswerMarywhothiscommodityinspectionwillbeconductedby.CueCardA

YouareJohn,are41CueCardB

YouareMary,arepresentativeofDoraCompany,andaregoingtodiscusswithJohnthetermsinthecontract.(1)Readthecontractoverandconsiderit.(2)AskJohnwhetheryoucaninsertonesentenceinthecontract,andexplainthereason.(3)Makeacommentontheclause.(4)AskJohnwhothiscommodityinspectionwillbeconductedby.CueCardB

YouareMary,are42SampleDialogue

John:Goodmorning,Mr.Liu.Hereisourcontract.Pleasegothroughitandseeifeverythinginorder.

Mary:Letmereaditoverandconsiderit.Don'tyouthinkweshouldinsertthissentencehere?Thatis,ifonesidefailstoobservethecontract,theothersideisentitledtocancelit,andthelossforthisreasonshouldbechargedbythesidebreakingthecontract.John:That'sgood.Ithinkallthetermsshouldmeetwithunanimousagreement.Doyouhaveanycommenttomakeonthisclause?

Mary:Ithinkthisclausesuitsuswell,butthetimeofpaymentshouldbeprolonged,tosay,twoorthreemonths.

SampleDialogue

John:Goodmor43John:Weareaccustomedtopaymentwithinonemonth,butforthesakeoffriendship,let'sfixitattwomonths.

Mary:Nowondereveryonespeakshighlyofyourcommercialintegrity.John:Oneofourprinciplesisthatcontractsarehonoredandcommercialintegrityismaintained.Anythingelseyouwanttobringupfordiscussion?

Mary:Thereisstillaminorpointtobeclearedup.Whowillthiscommodityinspectionbeconductedby?John:Weareaccustomedtopay44John:ThefirstinspectionshouldbecarriedoutbyNewYorkAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthefinalbasisandbindingonbothsides.ThereinspectionshouldbecarriedoutbyChangshaAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthebasisforthebuyerstolodgeaclaim.

John:Thefirstinspectionsho45Mary:Itcontainsbasicallyallwehaveagreeduponduringournegotiations.Ihavenoquestionsabouttheterms.

John:OthertermsandconditionsshallbesubjecttothosespecifiedintheformalS/Csignedbybothparties.

Mary:Mr.Allen,yourtermsandconditionscanbeaccepted.Then,whenshallwesignthecontract?

John:Would9:00tomorrowmorningbeallrightforyou?Mary:That'sOk.Seeyoutomorrow.

John:Seeyoutomorrowmorning.Mary:Itcontainsbasicallyal46RolePlayTwo

Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtotalkaboutthepayment.RolePlayTwo

Situation:Inth47CueCardA

YouareJohn,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithMary.(1)AfterMary’swords,tellheryouwouldliketouseD/Ainthistransactionandexplainwhy.(2)TellMarythatitwouldgiveherasatisfactoryprofittopaybyL/Candexplainthereasons.3)YouagreetoD/Patsight,andthenmakeadeal.CueCardA

YouareJohn,are48CueCardBYouareMary,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithJohn.(1)TellJohnthetermsofpaymentarebyconfirmed,irrevocableL/Cpayablebysightdraft.(2)

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