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商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestforUnit1-14商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestfor1SectionA:ProblemSolving
Directions:Inthissection,youwillbeaskedtosolveabusinessproblembyyourself.Youhavetwominutestoprepare.SectionA:ProblemSolving
D2TaskOne
Youareverysadwhenoneofyourimportantcustomerscallsyou.Whatandhowwouldyousay?TaskOne
Youareverysadwhe3★Tips:
(1)Isthefirstimpressionimportantwhenacustomeristelephoningyou?(2)Whenyoudecidetopickupthephone,whatisyourfacial
expression?(3)Howdoyouadjustyourmood?★Tips:
(1)Isthefirstimpres4ReferenceAnswers
(1)It’simportanttoleaveagoodimpressiononacustomerwhenhe/sheistelephoningyou.在電話中給對(duì)方留下好印象很重要。(2)Smilewhenyoupickupthephone.當(dāng)您拿起電話聽(tīng)筒的時(shí)候,一定要面帶笑容。(3)Speakkindlyandenthusiasticallyinordertoleaveagoodimpressiononthelistener.親切、積極的聲音會(huì)使對(duì)方馬上對(duì)我們產(chǎn)生良好的印象。ReferenceAnswers
(1)It’simp5TaskTwo
Directions:Averyimportantcustomerisgoingtovisityourfactoryonbusiness,andyouareresponsibletomakethebestagendaforhim/her.Whatactivitiesshouldbeincludedintheagenda?Presentyouropinions.TaskTwo
Directions:Avery6Tips
Suchagendamayincludereceivingthecustomers,meeting,signingceremony,sightseeing,vehicles,lunch/dinnertime,andtheaccompanyingpersons.Tips
Suchagendamayincluder7SectionB:Presentation
Directions:Inthissection,youwillbeaskedtomakeapresentationonONEofthebusinesstopicsfortwominutes.Youhavetwominutestoprepare.SectionB:Presentation
Direct8PresentationOne
Directions:Youhavebookedairlineticketsforyourcustomers.Butwhenyouarriveattheairport,youareinformedthatalltheplanesattheAirportweregroundedbyfog.Whatwouldyousaytoyourcustomersandwhatwouldyoudo?PresentationOne
Directions:Y9ReferenceKeySentences
I’msorrytotellyouthattheflightIhavebookedforyouhasbeendelayedbecauseoffog.很抱歉,我為您預(yù)訂的航班因?yàn)闈忪F而延誤了。Thefoghelduptheflightfor40minutes.濃霧使航班延誤了40分鐘。TheflightfromBeijingtoShanghaiwasdelayedfor2hours.背景至上海航班延誤時(shí)間長(zhǎng)達(dá)2個(gè)小時(shí)。ReferenceKeySentences
I’mso10PresentationTwo
Directions:Thesellerhasloweredtheprice,butyouthinkthatthepriceisstilltoohigh.Howwouldyoutalkoverthesellertoofferabiggerdiscount?Makeapresentationinwhichyoutrytotalkoverthesellertoofferabiggerdiscountindifferentwaysasmuchasyoucan.PresentationTwo
Directions:T11ReferenceAnswers
Ifyoureducethepriceby5%,wewillplaceourtrialorderwithyourightnow.若貴方同意降價(jià)5%,我們就立即試訂此貨。Ifyoureducetheprice,I'lltakeallthegoods.假如你減價(jià),我會(huì)買下所有的貨物。Ifyoureducethepriceby10%,transactionmaybeconcluded.如果您減少價(jià)格按10%,交易也許結(jié)束。Wecandobusinessifyoucanreducethepricebyanother2%.如果你們能把價(jià)格再降低2%,有可能成交。Ifyoureducethepriceby2%Ithinkwecandotwentymetrictons.如果你方再降低2%的價(jià)格,我認(rèn)為我們能訂購(gòu)20米噸的定單。ReferenceAnswers
Ifyoureduc12SectionC:RolePlay
Direction:Inthissection,youareaskedtomakeabusinessconversationwithyourpartneraccordingtotheinformationgivenbythecuecard.Youhavetwominutestoprepareandnomorethantwominutestocompletethedialogue.SectionC:RolePlay
Direction13RolePlayOne
Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtodiscussthetermsinthecontract.RolePlayOne
Situation:Inth14CueCardA
YouareJohn,arepresentativeofBrienCompany,andaregoingtodiscusswithMarythetermsinthecontract.(1)ShowMarythecontract.Askhertogothoughit.(2)AnswerMary’squestionaboutinsertingonesentenceinthecontract.(3)AskMarywhethershehasanycommenttomakeonaclause.(4)AnswerMarywhothiscommodityinspectionwillbeconductedby.CueCardA
YouareJohn,are15CueCardB
YouareMary,arepresentativeofDoraCompany,andaregoingtodiscusswithJohnthetermsinthecontract.(1)Readthecontractoverandconsiderit.(2)AskJohnwhetheryoucaninsertonesentenceinthecontract,andexplainthereason.(3)Makeacommentontheclause.(4)AskJohnwhothiscommodityinspectionwillbeconductedby.CueCardB
YouareMary,are16SampleDialogue
John:Goodmorning,Mr.Liu.Hereisourcontract.Pleasegothroughitandseeifeverythinginorder.
Mary:Letmereaditoverandconsiderit.Don'tyouthinkweshouldinsertthissentencehere?Thatis,ifonesidefailstoobservethecontract,theothersideisentitledtocancelit,andthelossforthisreasonshouldbechargedbythesidebreakingthecontract.John:That'sgood.Ithinkallthetermsshouldmeetwithunanimousagreement.Doyouhaveanycommenttomakeonthisclause?
Mary:Ithinkthisclausesuitsuswell,butthetimeofpaymentshouldbeprolonged,tosay,twoorthreemonths.
SampleDialogue
John:Goodmor17John:Weareaccustomedtopaymentwithinonemonth,butforthesakeoffriendship,let'sfixitattwomonths.
Mary:Nowondereveryonespeakshighlyofyourcommercialintegrity.John:Oneofourprinciplesisthatcontractsarehonoredandcommercialintegrityismaintained.Anythingelseyouwanttobringupfordiscussion?
Mary:Thereisstillaminorpointtobeclearedup.Whowillthiscommodityinspectionbeconductedby?John:Weareaccustomedtopay18John:ThefirstinspectionshouldbecarriedoutbyNewYorkAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthefinalbasisandbindingonbothsides.ThereinspectionshouldbecarriedoutbyChangshaAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthebasisforthebuyerstolodgeaclaim.
John:Thefirstinspectionsho19Mary:Itcontainsbasicallyallwehaveagreeduponduringournegotiations.Ihavenoquestionsabouttheterms.
John:OthertermsandconditionsshallbesubjecttothosespecifiedintheformalS/Csignedbybothparties.
Mary:Mr.Allen,yourtermsandconditionscanbeaccepted.Then,whenshallwesignthecontract?
John:Would9:00tomorrowmorningbeallrightforyou?Mary:That'sOk.Seeyoutomorrow.
John:Seeyoutomorrowmorning.Mary:Itcontainsbasicallyal20RolePlayTwo
Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtotalkaboutthepayment.RolePlayTwo
Situation:Inth21CueCardA
YouareJohn,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithMary.(1)AfterMary’swords,tellheryouwouldliketouseD/Ainthistransactionandexplainwhy.(2)TellMarythatitwouldgiveherasatisfactoryprofittopaybyL/Candexplainthereasons.3)YouagreetoD/Patsight,andthenmakeadeal.CueCardA
YouareJohn,are22CueCardBYouareMary,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithJohn.(1)TellJohnthetermsofpaymentarebyconfirmed,irrevocableL/Cpayablebysightdraft.(2)TellJohnitmaybeimpossibletopaybyL/Cinthistransactionandexplainwhy.(3)TellJohnthatyouagreetoD/Patsight.CueCardBYouareMary,arepr23SampleDialogue
A:We'vetalkedovertheprice.Nowlet'scometothetermsofpayment.B:Quite,that'swhatIwasgoingtosay.Asusual,ourtermsofpaymentarebyconfirmed,irrevocableL/Cpayablebysightdraft.A:Youseetheworldmarkethasbeenratherdullrecently.Besides,ourexchangequotaisratherlimited.SoB:I'mafraidwecannotacceptD/A.WefinditnecessarytohandleourbusinessonL/Cbasis,atleastforthetimebeing.A:PaymentbyL/Cinvolvesadditionalexpensesforus.Thisleavesusnomarginofprofitatyourtermsofpayment.SampleDialogue
A:We'vetalke24B:YouknowquitewellthatChinesegoodsenjoyanexcellentreputationinforeignmarkets.Moreover,thereisatpresentavogueforChinesegoods.Thearticleyouareinterestedinisgreatlyindemandanditsellsespeciallywell.Thequickturnoverwill,ofcourse,notonlyoffsetyourL/Cexpenses,butalsogiveyouasatisfactoryprofit.A:Itdoesn'tpaytoadoptL/Ctermsforanorderassmallasours.Thelimitedprofitisnotevenenoughtobalancetheadditionalexpenses.B:Mmm…well,weagreetoD/Patsight.Thatisthebestwecando.A:ItseemsIhavetotakethingsastheyare.B:YouknowquitewellthatCh25B:Whenthegoodsaredispatched,we'llissueasightdraftagainstyou,whichwillbesenttogetherwiththeshippingdocumentsthroughourremittingbanktothecollectingbankatyourend.Itisunderstoodthatyouaretohonouritonpresentation.A:I'lltrytoprovetoyoumycredit.B:Wetrustyouandhopeyou'llliveuptoyourcredit.A:SurelyIwill.B:Whenthegoodsaredispatch26商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestforUnit1-14商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))SpeakingTestfor27SectionA:ProblemSolving
Directions:Inthissection,youwillbeaskedtosolveabusinessproblembyyourself.Youhavetwominutestoprepare.SectionA:ProblemSolving
D28TaskOne
Youareverysadwhenoneofyourimportantcustomerscallsyou.Whatandhowwouldyousay?TaskOne
Youareverysadwhe29★Tips:
(1)Isthefirstimpressionimportantwhenacustomeristelephoningyou?(2)Whenyoudecidetopickupthephone,whatisyourfacial
expression?(3)Howdoyouadjustyourmood?★Tips:
(1)Isthefirstimpres30ReferenceAnswers
(1)It’simportanttoleaveagoodimpressiononacustomerwhenhe/sheistelephoningyou.在電話中給對(duì)方留下好印象很重要。(2)Smilewhenyoupickupthephone.當(dāng)您拿起電話聽(tīng)筒的時(shí)候,一定要面帶笑容。(3)Speakkindlyandenthusiasticallyinordertoleaveagoodimpressiononthelistener.親切、積極的聲音會(huì)使對(duì)方馬上對(duì)我們產(chǎn)生良好的印象。ReferenceAnswers
(1)It’simp31TaskTwo
Directions:Averyimportantcustomerisgoingtovisityourfactoryonbusiness,andyouareresponsibletomakethebestagendaforhim/her.Whatactivitiesshouldbeincludedintheagenda?Presentyouropinions.TaskTwo
Directions:Avery32Tips
Suchagendamayincludereceivingthecustomers,meeting,signingceremony,sightseeing,vehicles,lunch/dinnertime,andtheaccompanyingpersons.Tips
Suchagendamayincluder33SectionB:Presentation
Directions:Inthissection,youwillbeaskedtomakeapresentationonONEofthebusinesstopicsfortwominutes.Youhavetwominutestoprepare.SectionB:Presentation
Direct34PresentationOne
Directions:Youhavebookedairlineticketsforyourcustomers.Butwhenyouarriveattheairport,youareinformedthatalltheplanesattheAirportweregroundedbyfog.Whatwouldyousaytoyourcustomersandwhatwouldyoudo?PresentationOne
Directions:Y35ReferenceKeySentences
I’msorrytotellyouthattheflightIhavebookedforyouhasbeendelayedbecauseoffog.很抱歉,我為您預(yù)訂的航班因?yàn)闈忪F而延誤了。Thefoghelduptheflightfor40minutes.濃霧使航班延誤了40分鐘。TheflightfromBeijingtoShanghaiwasdelayedfor2hours.背景至上海航班延誤時(shí)間長(zhǎng)達(dá)2個(gè)小時(shí)。ReferenceKeySentences
I’mso36PresentationTwo
Directions:Thesellerhasloweredtheprice,butyouthinkthatthepriceisstilltoohigh.Howwouldyoutalkoverthesellertoofferabiggerdiscount?Makeapresentationinwhichyoutrytotalkoverthesellertoofferabiggerdiscountindifferentwaysasmuchasyoucan.PresentationTwo
Directions:T37ReferenceAnswers
Ifyoureducethepriceby5%,wewillplaceourtrialorderwithyourightnow.若貴方同意降價(jià)5%,我們就立即試訂此貨。Ifyoureducetheprice,I'lltakeallthegoods.假如你減價(jià),我會(huì)買下所有的貨物。Ifyoureducethepriceby10%,transactionmaybeconcluded.如果您減少價(jià)格按10%,交易也許結(jié)束。Wecandobusinessifyoucanreducethepricebyanother2%.如果你們能把價(jià)格再降低2%,有可能成交。Ifyoureducethepriceby2%Ithinkwecandotwentymetrictons.如果你方再降低2%的價(jià)格,我認(rèn)為我們能訂購(gòu)20米噸的定單。ReferenceAnswers
Ifyoureduc38SectionC:RolePlay
Direction:Inthissection,youareaskedtomakeabusinessconversationwithyourpartneraccordingtotheinformationgivenbythecuecard.Youhavetwominutestoprepareandnomorethantwominutestocompletethedialogue.SectionC:RolePlay
Direction39RolePlayOne
Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtodiscussthetermsinthecontract.RolePlayOne
Situation:Inth40CueCardA
YouareJohn,arepresentativeofBrienCompany,andaregoingtodiscusswithMarythetermsinthecontract.(1)ShowMarythecontract.Askhertogothoughit.(2)AnswerMary’squestionaboutinsertingonesentenceinthecontract.(3)AskMarywhethershehasanycommenttomakeonaclause.(4)AnswerMarywhothiscommodityinspectionwillbeconductedby.CueCardA
YouareJohn,are41CueCardB
YouareMary,arepresentativeofDoraCompany,andaregoingtodiscusswithJohnthetermsinthecontract.(1)Readthecontractoverandconsiderit.(2)AskJohnwhetheryoucaninsertonesentenceinthecontract,andexplainthereason.(3)Makeacommentontheclause.(4)AskJohnwhothiscommodityinspectionwillbeconductedby.CueCardB
YouareMary,are42SampleDialogue
John:Goodmorning,Mr.Liu.Hereisourcontract.Pleasegothroughitandseeifeverythinginorder.
Mary:Letmereaditoverandconsiderit.Don'tyouthinkweshouldinsertthissentencehere?Thatis,ifonesidefailstoobservethecontract,theothersideisentitledtocancelit,andthelossforthisreasonshouldbechargedbythesidebreakingthecontract.John:That'sgood.Ithinkallthetermsshouldmeetwithunanimousagreement.Doyouhaveanycommenttomakeonthisclause?
Mary:Ithinkthisclausesuitsuswell,butthetimeofpaymentshouldbeprolonged,tosay,twoorthreemonths.
SampleDialogue
John:Goodmor43John:Weareaccustomedtopaymentwithinonemonth,butforthesakeoffriendship,let'sfixitattwomonths.
Mary:Nowondereveryonespeakshighlyofyourcommercialintegrity.John:Oneofourprinciplesisthatcontractsarehonoredandcommercialintegrityismaintained.Anythingelseyouwanttobringupfordiscussion?
Mary:Thereisstillaminorpointtobeclearedup.Whowillthiscommodityinspectionbeconductedby?John:Weareaccustomedtopay44John:ThefirstinspectionshouldbecarriedoutbyNewYorkAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthefinalbasisandbindingonbothsides.ThereinspectionshouldbecarriedoutbyChangshaAdministrationforQualitySupervisionandInspectionandQuarantine,whosedecisionisthebasisforthebuyerstolodgeaclaim.
John:Thefirstinspectionsho45Mary:Itcontainsbasicallyallwehaveagreeduponduringournegotiations.Ihavenoquestionsabouttheterms.
John:OthertermsandconditionsshallbesubjecttothosespecifiedintheformalS/Csignedbybothparties.
Mary:Mr.Allen,yourtermsandconditionscanbeaccepted.Then,whenshallwesignthecontract?
John:Would9:00tomorrowmorningbeallrightforyou?Mary:That'sOk.Seeyoutomorrow.
John:Seeyoutomorrowmorning.Mary:Itcontainsbasicallyal46RolePlayTwo
Situation:Inthemeeting,bothJohnandMary,whoaretherepresentativesoftwocompaniesrespectively,aregoingtotalkaboutthepayment.RolePlayTwo
Situation:Inth47CueCardA
YouareJohn,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithMary.(1)AfterMary’swords,tellheryouwouldliketouseD/Ainthistransactionandexplainwhy.(2)TellMarythatitwouldgiveherasatisfactoryprofittopaybyL/Candexplainthereasons.3)YouagreetoD/Patsight,andthenmakeadeal.CueCardA
YouareJohn,are48CueCardBYouareMary,arepresentativeofBrienCompany,andaregoingtotalkaboutthepaymentwithJohn.(1)TellJohnthetermsofpaymentarebyconfirmed,irrevocableL/Cpayablebysightdraft.(2)
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