講義教程案例成果people retention meeting

WinWithWinWithTalentMay12nd,2016MonthlyOverviewNegativeTurnover10.0%9.0%8.0%7.0%6.0%5.0%4.0%3.0%2.0%1.0%0.0%7.3%3.9%1.9%1.2%JanFebMarAprMayJunJul(2016)AugSepOctNovDec2016VoluntaryNegativeTurnoverOverview/GoalYear Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2014 0.0% 0.0% 0.0% 0.0% 9.2% 9.7% 5.2% 4.8% 5.1% 9.3% 7.4% 2.7%2015 1.6% 3.8% 8.0% 10.3% 6.5% 4.8% 3.2% 5.6% 5.3% 3.4% 2.9% 0.0%2016 1.2% 3.87% 7.32% 1.88%MonthlyOverviewNegativeTurnover10.0%9.0%8.0%7.0%6.0%5.0%4.0%3.0%2.0%1.0%0.0%7.3%3.9%1.9%1.2%JanFebMarAprMayJunJul(2016)AugSepOctNovDec2016VoluntaryNegativeTurnoverOverview/GoalYear Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2014 0.0% 0.0% 0.0% 0.0% 9.2% 9.7% 5.2% 4.8% 5.1% 9.3% 7.4% 2.7%2015 1.6% 3.8% 8.0% 10.3% 6.5% 4.8% 3.2% 5.6% 5.3% 3.4% 2.9% 0.0%2016 1.2% 3.87% 7.32% 1.88%MonthlyOverviewcomparewithlastyear12.0%10.0%8.0%6.0%4.0%2.0%0.0%JanFebMarAprMayJunJulAugSepOctNovDec20152016VoluntaryNegativeTurnoverOverview/GoalYear Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2014 0.0% 0.0% 0.0% 0.0% 9.2% 9.7% 5.2% 4.8% 5.1% 9.3% 7.4% 2.7%2015 1.6% 3.8% 8.0% 10.3% 6.5% 4.8% 3.2% 5.6% 5.3% 3.4% 2.9% 0.0%2016 1.2% 3.87% 7.32% 1.88%MonthlyOverviewcomparewithlastyear12.0%10.0%8.0%6.0%4.0%2.0%0.0%JanFebMarAprMayJunJulAugSepOctNovDec20152016VoluntaryNegativeTurnoverOverview/GoalYear Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2014 0.0% 0.0% 0.0% 0.0% 9.2% 9.7% 5.2% 4.8% 5.1% 9.3% 7.4% 2.7%2015 1.6% 3.8% 8.0% 10.3% 6.5% 4.8% 3.2% 5.6% 5.3% 3.4% 2.9% 0.0%2016 1.2% 3.87% 7.32% 1.88%YTMTurnoverByDepartmentDept.Mgr.Asso.Total%Dept.Mgr.Asso.Total%Feast+LL+IRD44HSKP+PAYue44LandryMiyabi0%BanquetFD+GSM112F&BServicetotal8815.79%Con.+DriverCK33GSCJKClubLounge11WK+Pastry134FOTotal1237.28%Stewarding110%F&BKitchentotal17816.15%Security4417.14%Finance11210.18%S&M5.71%Reservation0%Engineer2215.41%HR1110.53%YTMTurnoverByDepartmentDept.Mgr.Asso.Total%Dept.Mgr.Asso.Total%Feast+LL+IRD44HSKP+PAYue44LandryMiyabi0%BanquetFD+GSM112F&BServicetotal8815.79%Con.+DriverCK33GSCJKClubLounge11WK+Pastry134FOTotal1237.28%Stewarding110%F&BKitchentotal17816.15%Security4417.14%Finance11210.18%S&M5.71%Reservation0%Engineer2215.41%HR1110.53%WeeklyTurnoverbydepartmentDept.Mgr.Asso.Total%Dept.Mgr.Asso.Total%Feast+LL+IRD1HSKP+PA1WK+Pastry1LandryYueFD+GSM1CKCon.+DriverMiyabiGSCJKClubLoungeBanquetRoomsTotal2Stewarding11SecurityF&BTotal3HR1S&MEngineerReservationFinanceWeeklyTurnoverbydepartmentDept.Mgr.Asso.Total%Dept.Mgr.Asso.Total%Feast+LL+IRD1HSKP+PA1WK+Pastry1LandryYueFD+GSM1CKCon.+DriverMiyabiGSCJKClubLoungeBanquetRoomsTotal2Stewarding11SecurityF&BTotal3HR1S&MEngineerReservationFinanceFeastWK+PastryYueCKMiyabiJKBanquetStewardF&BAdminHSKPLaundryFDConGSCClubLSPA+FCSecHREngFinWeeklyTurnoverbydepartmentTurnOverNo.1.210.80.60.40.20TurnOverNo.S&MRes.FeastWK+PastryYueCKMiyabiJKBanquetStewardF&BAdminHSKPLaundryFDConGSCClubLSPA+FCSecHREngFinWeeklyTurnoverbydepartmentTurnOverNo.1.210.80.60.40.20TurnOverNo.S&MRes.MonthlyPromotionbydepartmentDept.Mgr.Asso.TotalDept.Mgr.Asso.TotalFeast+LL+IRDHSKP+PAWK+PastryLandryYUEFD+GSMCKCon.+DriverMiyabiGSCJKClubLoungeBanquetStewardingSecurityFinanceHRS&MEngineerReservationMonthlyPromotionbydepartmentDept.Mgr.Asso.TotalDept.Mgr.Asso.TotalFeast+LL+IRDHSKP+PAWK+PastryLandryYUEFD+GSMCKCon.+DriverMiyabiGSCJKClubLoungeBanquetStewardingSecurityFinanceHRS&MEngineerReservationRetentionRiskDept.AssociateName&PositionOnboarddate&PositionResignationDateF&BKitchenZhuangCaiCommisII,Feast2015/5/25CommisII,FeastF&BKitchenyuanGuo2015/5/1CommisII,YUERetentionRiskDept.AssociateName&PositionOnboarddate&PositionResignationDateF&BKitchenZhuangCaiCommisII,Feast2015/5/25CommisII,FeastF&BKitchenyuanGuo2015/5/1CommisII,YUEF&BAdminF&BServiceFOFOSPAGRACETherapist2015/3/22TherapistHSKPLoyalStaff(over1year)DepartmentAssociateNo.EO4SEC11FIN9F&BService18F&BKitchen21ENG10HSKP21FOLoyalStaff(over1year)DepartmentAssociateNo.EO4SEC11FIN9F&BService18F&BKitchen21ENG10HSKP21FO20S&M11HR8Total133RecruitmentStatus-AssociatesOnBoardDepartmentPositionOnBoardDateYUEAttendant2016/5/16SECSecurityGuard2016/5/16S&MSeniorSalesManagerRecruitmentStatus-AssociatesOnBoardDepartmentPositionOnBoardDateYUEAttendant2016/5/16SECSecurityGuard2016/5/16S&MSeniorSalesManager2016/5/16S&MAsst.CateringSalesManager2016/5/23MiyabiAttendant2016/5/23FeastAttendant2016/5/23WKDemiChefDePartie2016/5/30HSKPRoomAttendant2016/6/6OpenpositionfortheweekDepartmentPositionLevelNumbersSECSecurityGuardL11ENGA/CMechanics/Electricians/M&EMechanicsL33HSKPFloorAttendantL22FOGuestServiceAgentL32FOSheratonClubLoungeAgentL31FOBellmanL11FOGuestServiceManagerL51OpenpositionfortheweekDepartmentPositionLevelNumbersSECSecurityGuardL11ENGA/CMechanics/Electricians/M&EMechanicsL33HSKPFloorAttendantL22FOGuestServiceAgentL32FOSheratonClubLoungeAgentL31FOBellmanL11FOGuestServiceManagerL51YUEAttendantL21F&BVenueManagerL51FeastSupervisorL41HRCommisIL21SPATherapistL21RecruitmentStatusBudget-Trainee實習(xí)生預(yù)算Actual-Trainee實習(xí)生實際Budget-OutsourceActual-OutsourceSection部門Budget-FTEaddedin2016Actual-FTEBudgetvual正式工預(yù)算增加預(yù)算外包預(yù)算外包實際ExecutiveOffice行政辦公室504.50.50000FrontOffice前廳部3302760200HSKP客房部2842930012.110SPA&FitnessCenter50410000水療中心RoomsDivision房務(wù)部66460100212.110Food&BeverageService餐飲服務(wù)324297101500Food&BeverageKitchen餐飲廚房50245781269F&BDivision餐飲部8267414182769Security保安部17.52181.50000HumanResources人力資源部9.508.510000Finance財務(wù)部15.51133.50300Sales&Marketing市場銷售部1901720000Engineering工程部1601330000Grand酒店合計23