體驗(yàn)商務(wù)英語第一冊(cè)課件-Unit

unit7peopleAlwaysbenicetopeopleonthewayup,becauseyou’llmeetthesamepeopleonthewaydown.WilsonMizner(1876-1933),Americanplaywrightandentrepreneurunit7peopleAlwaysbeniceto1OVERVIEWVocabularyDescribingpeopleListeningAdifficultcolleagueLanguagefocus1Pastsimple:negativesandquestionsReadingStellaMcCartneyLanguagefocus2QuestionformsSkillsNegotiating:dealingCasestudyApeopleproblemOVERVIEWVocabularyDescrib21.Iliketoworka)aloneb)inateamc)withapartner2.ForappointmentsIliketobea)earlyb)ontimec)fiveminuteslate

3.Iprefertowork

a)athomeb)inanofficec)outside4.Iliketotravela)tonewplaceb)toplaceIknowwellc)onlywhenIneedto5.InmeetingsIprefera)nottospeakmuchb)tospeakalotc)tobethechairpersonWhatsortofpersonareyou?Foreachquestionchooseoneanswer.AStartingup1.IliketoworkWhatsortofp36.Iworkbeata)inthemorningb)intheafternoonc)intheevening/atnight7.Ithinkalotabouta)thefutureb)thepastc)thepresent8.Ilikemyfriendsorcolleaguestobea)intelligentb)good-lookingc)funny

Completeyouranswerswithapartner.Thenfindpeoplewiththesameanswerswithyou.BStartingup6.IworkbeatCompleteyourans4DescribingPeopleambitiouscreativehard-workingmotivatinghelpfulpunctualrelaxedsociablepracticalreliablecalmefficientenergeticenthusiasticfunnyintelligentpopularfriendlyrudeDescribingPeopleambitiouscrea5VocabularyDescribingpeopleMatchthestatements1to10totheajectivesa)toj)They…1.liketospendtimewithotherpeople2.wanttoreachthetopintheircareer3.havealotofnewideas4.dowhattheypromisetodo5.areusuallycalm6.Spendalotoftimedoingagoodjob7.liketobeontime8.encourageotherpeopletoworkwell9.aregoodatmakingthingswork10.liketodothingsforotherpeoplea)ambitiousb)creativec)hard-workingd)motivatinge)helpfulf)punctualg)relaxedh)sociablei)practicalj)reliableAVocabularyDescribingpeop6UseadjectivesfromExerciseAtocompletethisHumanResourcesreport.MARIAKARLSSONMarieisgoodinateam,andshegetsonwellwithhercolleagues.Sheisextremely__________.Sheisneverlateformeetings-sheisalways___________.Sheisvery___________,sheisalwaysmeetsdeadlines.Sheisintheofficeat8:00a.m.everydayandoftenstayslate-sheisvery___________.Sheisalsoavery________personwithalotofideasforthefutureofthecompany.sociablepunctualreliablehard-workingcreativeVocabularyBUseadjectivesfromExerciseA7LookagainattheadjectivesinExerciseA.whichtypesofcolleaguedoyouliketoworkwith?Discussyouranswerswithapartner.Iliketoworkwithambitiouspeople.Theygivemeenergy.Vocabularyfilepage148VocabularyCLookagainattheadjectivesi81.Joewastooambitious.2.Hedidn’toftensay“Thankyou”tohisemployees.3.Hedidn’tstayatMargetisBankforfiveyears.4.Heleftbecauseinternationalcompanieshadmanyproblems.ListeningAdifficultcolleagueCostasSirisisaDirectorofMargetisBank.Heistalkingaboutoneofthebank’spreviousofficemanagers.Listentothefirstpartoftheconversation.Decidewhetherthesestatementsaretrueorfalse.falsetrue

truefalseA1.Joewastooambitious.9Listentothesecondpartoftheconversationandcompletethesenotes.1._______thereanythinggoodaboutJoe?2.Hedidn’toften___promises,butwhenhe_____todosomething,hedidit.3.He___abadmanager,buthe___abadperson.listeningBmakepromisedwaswasn’twasListentothesecondpartoft10Languagefocus1Pastsimple:negativesandquestionsFornegativesandquestioninthepastsimple.Weusetheauxiliarydid(didn’t)andtheinfinitiveformoftheverb.Youdidn’tlikeyourcolleague.

Didheleavethecompany?Whydidheleavethecompany?Notetheformwiththeverbtobe?Washeagoodcolleague?No,he

wasn’t.Page126Languagefocus1Pastsimp11Putthewordsintherightordertomakesentencesfromtheconversationonpage63.Negatives1.Many/like/didn’t/didn’t/theOfficeManager/employees.

Manyemployeesdidn’tliketheOfficeManager.

2.didn’t/staff/motivate/He/his.Hedidn’tmotivatehisstaff.3.solve/how/to/know/problems/didn’t/He.Hedidn’tknowhowtosolveproblems.

4.He/a/wasn’t/person/bad.Hewasn’tabadperson.Question

5.Whatkind/with/did/him/have/ofproblems/employees/?

Whatkindofproblemsdidemployeeshavewithhim?6.MargetisBank/he/howlong/at/was/?

HowlongwasheatMargetisBank?

7.he/did/Why/leave/?

Whydidheleave?

8.Joe/Was/good/there/about/anything/?

WasthereanythinggoodaboutJoe?

ALanguagefocus1Putthewordsintherightord12Correctonemistakeineachlineofthislinemessage.2.didn’t3.phone4.didn’tCLanguagefocus11.sendMaris,I’msorry.I’mhavingabadday.Ididn’tthereportout,andIcheckthefigures.Ididn’tgetto

thebankontime,andIdidn’tthesuppliers.Itriedtocallyouthismorning,butyouanswer.IthinkIneedtogohome.sentwasn’tphonednotCorrectonemistakeineachli13Readtheextract.Thenwritequestionswitheachofthefollowingwords.WhyHowlongWhatWhenWhereMonicagrewupinFrance.ShestudiedItalianatuniversityinParis.ThensheworkedinItalyforfouryearsfrom1999until2003.sheleftItalybecauseshewantedtostudyEnglish.ShewenttoLondonin2003.WheredidMonicagrowup?Workinpairs.Askyourpartnerquestionsabouttheirpaststudiesand/orjobs.Languagefocus1DEWhatdidshestudy?HowlongdidsheworkinItaly?WhydidsheleaveItaly?WhendidshegotoLondon?Readtheextract.Thenwriteq14MercedesErra

ByAndrewHillMercedesErraisagreatbusinesswoman,and2004wasagreatyearforher.First,shebecameaChevalierdelaLegiond’honneurforhercontributiontotheFrencheconomy,andalsobecausesheimprovedtheroleofwomeninFrenchsociety.Thenafewmonthslater,theFinancialTimesrankedheroneofEurope’stop25womeninbusiness.ShewasborninSpainandwenttoFranceattheageofsix.ShewaseducatedattheSorbonneandbecameManagingDirectorofSaatchi&SaatchiFrancein1990.ReadingMercedesErraBeforeyoureadthearticle,discussthesequestions.AWhatfamousbusinesswomendoyouknow?Whatqualitiesdoyouneedtobeasuccessfulbusinessexecutive?Asyoureadthearticle,makequicknotestocompleteMercedesErra’sprofile.BMercedesErraReadingMerc15Knownforherplatinum-blondehairandgreatenergy,sheisoneofthemostremarkableandrespectedexecutivesinFrance.In1994,sheco-foundedEuroRSCG,oneofthemainadvertisingagenciesinFrance.SheisalsoPresidentofRSCGFrance.Manypeoplelikeherenergeticapproach.DavidJones,GlobalChiefExecutiveofRSCGWorldwide,describesheras“anamazingwoman;thepersoninthemediaIadmiremost”.ErrahasfourchildrenandoftenappearsintheFrenchmedia.Shebelievesmenandwomenneedtohavethesamerightsandopportunities.Shesaysthatwomenneedtobemoreconfident,tobelievemoreinthemselves.In2002,shewaselectedpresidentoftheFrenchAdvertisingAgenciesAssociation,thefirstwomantoholdthepost.Heragency,thefifth-largestintheworld,createdcampaignsforglobalbrandsincludingVolvo,LouisVuitton,Danone,Pfizer,OrangeandDisney.’FromtheFinancialTimesFINANCIALTIMESworldbusinessnewspaper.ReadingMercedesErra

Knownforherplatinum-blonde161.MercedesbecameaChevalierdelaLegiond’honneuronlybecauseofherroleintheFrencheconomy.2.ShebecamepresidentoftheFrenchAdvertisingAgenciesAssociationbeforetheFinancialTimesrankedheroneofEurope’stop25womeninbusiness.3.MercedesfoundedEuroRSCGaloneovertenyearsago.4.DavidJonesisnottheCEOofRSCGFrance.5.OnlythreeagenciesintheworldarebiggerthanRSCGFrance.Readthearticlecarefully.Arethesestatementstrueorfalse?falsetruefalsefalsetrueCreading1.MercedesbecameaChevalier17Matchtheverbsandnounstomakewordpartnerships.Checkyouranswersinthearticle.Verbs1.open2.do3.found4.havegot5.spendNounsa)timeb)researchc)ajobd)acompanye)ashopWorkinpairs.ImagineyouaregoingtointerviewMercedesErra.Writethreequestionsthatyouwouldliketoaskher.References:1.Doyoufinditeasytobalancehome&worklife?2.Howdidyoustartyourcareerwithadvertising?3.Haveyouencounteredanyoppositionfrom(male)colleagues?DEreadingMatchtheverbsandnounstom18Languagefocus2QuestionformsWeformquestionswhichcanbeansweredwithyesornointwoways.WithbeoramodalverbBe/modalverbsubjectHeisambitious.Is

HeAmbitious?Shecanseeusnow.CansheSeeusnow?WithallotherverbFormofdoSubjectStellalovesthearea.DoesStellalovetheareaWebeginothertypesofquestionswithaquestionwordsuchaswhy,where,whenorhow.QuestionwordFormofdosubjectSheworkshard.whyDoessheWorkhard?Page124Languagefocus2Question191.Helikeefficientpeople.

Doeshelikeefficientpeople?2.Hecaughttheplane.

Didhecatchtheplane?3.ShecanmeetSimononWednesday.

CanshemeetSimononWednesday?4.Shewasatthemeeting.

Wassheatthemeeting?5.Theywenttotheconference.Didtheygototheconference?6.Youmetthedeadline.

Didyoumeetthedeadline?Makeyes/noquestionsfromthesestatements.ALanguagefocus21.Helikeefficientpeople.Mak20Makequestionsfromthesestatements.Usequestionwordsfromthebox.Theanswertoeachquestionisunderlined.1.Iboughtfive.2.Theygotheretwiceaweek.3.IliveinNewYork.4.Shewantsthereporttomorrow.Howmanydidyoubuy?Howoftendotheygothere?Wheredoyoulive?Whendoesshewantthereport?B5.WeworkwithSusan?6.Theycamebecausetheywantedtoseeme.7.Heisalwayslatebecausehelivesalongwayaway.

8.IinterviewedPierre.

Whodoyouworkwith?Whydidtheycome?Whyishealwayslate?Whodidyouinterview?Languagefocus2Makequestionsfromthesestat21LastweekAminawentonatrainingcourse.Completethequestionsonaquestionnaireaboutthecourse.BUSINESSTRAININGSOLUTIONSCOURSEEVALUATION1.choosethistrainingcourse?

a)locationb)pricec)reputationWhydidyouCLanguagefocus2gettothecourse?a)bytrainb)bycarc)bybus4.likethemainpresentation?

a)Yes,verymuchb)Yes,itwasOK.c)No

startyourjourney?

a)inLondonb)outsideLondonc)outsidetheUK

WheredidyouHowdidyou

DidyouLastweekAminawentonatrai22feelaboutthecourse?a)verysatisfiedb)satisfiedc)notsatisfiedHowdidyou6.thetutorshelpful?a)Yes,veryhelpfulb)Yes,quitehelpfulc)No,nothelpfulWere7.Whichpartfindthemostuseful?

a)presentationskillsb)meetingskillsc)negotiationskills

Didyoureceivethepre-courseinformation?

a)morethan3weeksbeforethecourseb)2—3weeksbeforethecoursec)lessthan2weeksbeforethecourseWhendidyouDListenandtickAmina’sanswers.Languagefocus2f23SkillsNegotiating:dealingwithproblemsSophieBondisawarehousemanager.SheistalkingtoJacquesMartin,adirectorofthecompany.Listenandanswerthequestions.1.WhattimedoSophie’sstaffleavework?

7or8o’clock.2.WhatdoesSophiesuggest?

Hiresomepart-timestaff.3.WhenwillJacquesgetbacktoSophie?

Bytheendoftheweek.ASkillsNegotiating:dealing24FreePowerpointTemplatesNegotiating——DealingwithproblemsFreePowerpointTemplatesNegot25Ifpeoplenegotiate(witheachother),theytalkinordertoreachanagreementwhichistotheirmutualadvantage(goodforthemboth).customer-suppliernegotiationswagenegotiationstradenegotiationsNegotiationsalsotakeplacetosettledisputes(decidearguments)contractdisputeslabourdisputesIfpeoplenegotiate(witheach26SophieBondisawarehousemanager.SheistalkingtoJacquesMartin,adirectorofthecompany.WhattimedoSophie'sstaffleavework?WhatdoesSophiesuggest?WhenwillJacquesgetbacktoSophie?Listenagainandcompletetheextractsbelow.can’tthattooeasycanoneSophieBondisawarehouseman27InitialbargainingpositionGivereasonsifyouhavetosay‘no’InitialbargainingpositionFallbackpositionMutualadvantageInitialbargainingpositionGiv28Listenagainandcompletetheextractsbelow.Iunderstandwhatyou’resaying,Sophie,butit’sjustnotpossible.We_____fireanymorestaffatthemoment.Ican’tacceptthat.Itoldyoumonthsagothatmystaffwork_____hard.Idon’tknow.It’snot_____togettherightkindofstaff.I____trainthem.Even____part-timeworkerwouldmakelifeeasier.JacquesSophieJacquesSophieWorkinpairs.Roleplaythissituation.StudentAisasalesrepresentativeforacomputercompany.Youaskthesalesmanagerforanewcompanycar:turntopage141.StudentBisthesalesmanager:turntopage146.Iunderstandyouwantadifferentcar.That’sright.Lastyear…SalesmanagerSalesrepresentativeSkillsBcan’ttooeasycanoneCListenagainandcompletethe29UsefullangageEMPLOYEEDescribingtheproblemThere’stoomuch…Thereisn’tenough…EmphasisingtheproblemIt’sreallyimportant…Weneedto…MakingsuggestionsWhydon’tyou…?Wecould…MANAGERRespondingI’msorrybut…Iunderstandbut…ExplainingthereasonsTheproblemis…Thereasonis…RespondingOk,I’llthinkaboutit.Allright.I’llgetbacktoyou.SkillsUsefullangageEMPLOYEEMANAGER30CasestudyApeopleproblemApeopleproblemBackgroundBuffetInc.,aUSfoodcompany,openedarestaurantchaininGermanylastyear.SamBenettiistheheadoftheStuttgartoffice,andLincolnDavisisitsbusinessmanager.TheproblemLincolnisambitiousandhard-working,andhespeaksfourlanguages.ButheisnotgetonwithSamortheofficestaffinStuttgart.lincolnoftenwantsthestafftostoptheirtohelphim.Heentertainscustomersalotandspendstoomuchmoney.Lincolnseldomattendsmeetings.Hesays,‘Iwaswithacustomer.’CasestudyApeopleproblem31CasestudyApeopleproblemApeopleproblemLincolnisunhappyandisthinkingofleavingthecompany.Lastweek,hehadameetingwithSam.Afterthemeeting,hewroteane-mailtoSam.AsIsaidinourmeeting,iworklonghourseverydayanfmostweekends.Ourcustomerssayldoaexcellentjob,butyouandthestaffarenothelpful.Yesterdaymorning,forexample,Iwaslate.Butthenightbefore,Iworkuntil2inthemorning.Youcriticisedmeinfrontoftheofficestaff.Ineedmorehelptodomyjob.CasestudyApeopleproblem32Workinpairs.Youaredirectorsfromheadoffice,visitingStuttgart.DirectorA:turntopage136.DirectorB:turntopage140Readyourrolecardsanddiscusstheproblem.Agreeonineofthefollowingsolutions.TrytogetSamandLincolntoworktogethersuccessfully.MoveSamandLincolntoanotherpartofthecompany.AskLincolntoleavethecompany.TaskWritingYouareadirectorofBuffetInc.writeamemototheheadofHumanResourcesabouttheresultsofyourmeeting.Writingfilepage133CasestudyMemoBuffetInc.Followingameetingon…wedecided…Workinpairs.Youaredirecto33thankyouthankyou34

Personalityfunnylooksrelaxedcalmhelpfulreliableefficientintelligentrude

Looks(blue,brown,green,black)eyesgood-looking(black,blonde,brown,grey)hair

What’shelike?He’sambitiousandhardworking.what’sdoeshelooklike?He’stallandhe’sgotblackhair.she’sateamplayer.Sheworkswellwithhercolleagues.VocabularyDescribingpeoplePersonalityLooksWhat’sh35Pastsimple:negativestatementsWeusedidnot/didn’t+infinitivewithouttotomakenegativestatementsaboutthepast.Form

+-Iwentbytrain.Shesawyou.Theyhadaverygoodtime.Ididn’tgobytrain.Shedidn’tseeyou.Theydidn’thaveaverygoodtime.Pastsimple:questionsWemakequestionsaboutthepastwithdid/didn’t+subject+infinitivewithoutto.Didyoucheckthefigures?Didtheyhaveagoodtime?Didn’tPaultellyou?Pastsimple:negativestatemen36QuestionformsQuestionswithtobe

Tomakequestionswiththeverbtobeweputthesubjectaftertheverb.Washeatthemeeting?

Werethereanymessagesforme?

Weretheypleased?2.Questionswithamodalverb

Tomakequestionswithamodalverbweputthesubjectaftertheverb

CanIseeyounow?

Wouldyoulikeacoffee?3.Questionswords:what,where,when,andhow

Weputquestionwordsatthebeginningofthesentencebeforeaformofdo.QuestionformsQuestionswitht37questionwordformofdosubjectIpreparedsomeinvoices.WhatdidyoudoyesterdayShewenttoBeijing.Wheredidshego?HelearntaboutitonFriday.Whendidhelearnaboutit?Sheneedsaholiday.Whydoessheneedaholiday?Shegetsonverywellwithhercolleagues.Howdoesshegetonwithhercolleagues?Itcostalotofmoney.Hoemuchdiditcost?Iseemysuppliersonceamonth.Howmuchdoyouseeyoursuppliers?Becarefulnottousetwopastformsinthesamesentence.Wheredidyoustay?(NOT*Wheredidyoustayed?)Becarefulwiththewordorder.(NOT*Wheredidstayyou?)

Questionformsquestionwordformofdosubjec38To:CarlosDivietro

VicePresident,HRFrom:FrancescaStein

MandgerHRDate:July15th200-Subject:OvertimeFollowingameetingyesterdayafternoonwiththeworkers’Councilwehavecometoanagreementaboutemployeeovertime.1.Employeescanworkamaximumof30hoursovertimepermonth.2.Employeescanworkamaximumof10hoursperday.3.Employeescanchooosetobepaidforovertimeortobegivenholiday.fs

MEMOMemosareonlyusedinsidethecompany.Thestyleisformal.Theheadingsshouldlooklikethis.Memoshouldbeshort.Pointsshouldbeinalogicalorderandareusuallynumbered.Youcanfinishwithyourintials(likehere)oryoursignatureMEMOMemosareonlyusedinside39unit7peopleAlwaysbenicetopeopleonthewayup,becauseyou’llmeetthesamepeopleonthewaydown.WilsonMizner(1876-1933),Americanplaywrightandentrepreneurunit7peopleAlwaysbeniceto40OVERVIEWVocabularyDescribingpeopleListeningAdifficultcolleagueLanguagefocus1Pastsimple:negativesandquestionsReadingStellaMcCartneyLanguagefocus2QuestionformsSkillsNegotiating:dealingCasestudyApeopleproblemOVERVIEWVocabularyDescrib411.Iliketoworka)aloneb)inateamc)withapartner2.ForappointmentsIliketobea)earlyb)ontimec)fiveminuteslate

3.Iprefertowork

a)athomeb)inanofficec)outside4.Iliketotravela)tonewplaceb)toplaceIknowwellc)onlywhenIneedto5.InmeetingsIprefera)nottospeakmuchb)tospeakalotc)tobethechairpersonWhatsortofpersonareyou?Foreachquestionchooseoneanswer.AStartingup1.IliketoworkWhatsortofp426.Iworkbeata)inthemorningb)intheafternoonc)intheevening/atnight7.Ithinkalotabouta)thefutureb)thepastc)thepresent8.Ilikemyfriendsorcolleaguestobea)intelligentb)good-lookingc)funny

Completeyouranswerswithapartner.Thenfindpeoplewiththesameanswerswithyou.BStartingup6.IworkbeatCompleteyourans43DescribingPeopleambitiouscreativehard-workingmotivatinghelpfulpunctualrelaxedsociablepracticalreliablecalmefficientenergeticenthusiasticfunnyintelligentpopularfriendlyrudeDescribingPeopleambitiouscrea44VocabularyDescribingpeopleMatchthestatements1to10totheajectivesa)toj)They…1.liketospendtimewithotherpeople2.wanttoreachthetopintheircareer3.havealotofnewideas4.dowhattheypromisetodo5.areusuallycalm6.Spendalotoftimedoingagoodjob7.liketobeontime8.encourageotherpeopletoworkwell9.aregoodatmakingthingswork10.liketodothingsforotherpeoplea)ambitiousb)creativec)hard-workingd)motivatinge)helpfulf)punctualg)relaxedh)sociablei)practicalj)reliableAVocabularyDescribingpeop45UseadjectivesfromExerciseAtocompletethisHumanResourcesreport.MARIAKARLSSONMarieisgoodinateam,andshegetsonwellwithhercolleagues.Sheisextremely__________.Sheisneverlateformeetings-sheisalways___________.Sheisvery___________,sheisalwaysmeetsdeadlines.Sheisintheofficeat8:00a.m.everydayandoftenstayslate-sheisvery___________.Sheisalsoavery________personwithalotofideasforthefutureofthecompany.sociablepunctualreliablehard-workingcreativeVocabularyBUseadjectivesfromExerciseA46LookagainattheadjectivesinExerciseA.whichtypesofcolleaguedoyouliketoworkwith?Discussyouranswerswithapartner.Iliketoworkwithambitiouspeople.Theygivemeenergy.Vocabularyfilepage148VocabularyCLookagainattheadjectivesi471.Joewastooambitious.2.Hedidn’toftensay“Thankyou”tohisemployees.3.Hedidn’tstayatMargetisBankforfiveyears.4.Heleftbecauseinternationalcompanieshadmanyproblems.ListeningAdifficultcolleagueCostasSirisisaDirectorofMargetisBank.Heistalkingaboutoneofthebank’spreviousofficemanagers.Listentothefirstpartoftheconversation.Decidewhetherthesestatementsaretrueorfalse.falsetrue

truefalseA1.Joewastooambitious.48Listentothesecondpartoftheconversationandcompletethesenotes.1._______thereanythinggoodaboutJoe?2.Hedidn’toften___promises,butwhenhe_____todosomething,hedidit.3.He___abadmanager,buthe___abadperson.listeningBmakepromisedwaswasn’twasListentothesecondpartoft49Languagefocus1Pastsimple:negativesandquestionsFornegativesandquestioninthepastsimple.Weusetheauxiliarydid(didn’t)andtheinfinitiveformoftheverb.Youdidn’tlikeyourcolleague.

Didheleavethecompany?Whydidheleavethecompany?Notetheformwiththeverbtobe?Washeagoodcolleague?No,he

wasn’t.Page126Languagefocus1Pastsimp50Putthewordsintherightordertomakesentencesfromtheconversationonpage63.Negatives1.Many/like/didn’t/didn’t/theOfficeManager/employees.

Manyemployeesdidn’tliketheOfficeManager.

2.didn’t/staff/motivate/He/his.Hedidn’tmotivatehisstaff.3.solve/how/to/know/problems/didn’t/He.Hedidn’tknowhowtosolveproblems.

4.He/a/wasn’t/person/bad.Hewasn’tabadperson.Question

5.Whatkind/with/did/him/have/ofproblems/employees/?

Whatkindofproblemsdidemployeeshavewithhim?6.MargetisBank/he/howlong/at/was/?

HowlongwasheatMargetisBank?

7.he/did/Why/leave/?

Whydidheleave?

8.Joe/Was/good/there/about/anything/?

WasthereanythinggoodaboutJoe?

ALanguagefocus1Putthewordsintherightord51Correctonemistakeineachlineofthislinemessage.2.didn’t3.phone4.didn’tCLanguagefocus11.sendMaris,I’msorry.I’mhavingabadday.Ididn’tthereportout,andIcheckthefigures.Ididn’tgetto

thebankontime,andIdidn’tthesuppliers.Itriedtocallyouthismorning,butyouanswer.IthinkIneedtogohome.sentwasn’tphonednotCorrectonemistakeineachli52Readtheextract.Thenwritequestionswitheachofthefollowingwords.WhyHowlongWhatWhenWhereMonicagrewupinFrance.ShestudiedItalianatuniversityinParis.ThensheworkedinItalyforfouryearsfrom1999until2003.sheleftItalybecauseshewantedtostudyEnglish.ShewenttoLondonin2003.WheredidMonicagrowup?Workinpairs.Askyourpartnerquestionsabouttheirpaststudiesand/orjobs.Languagefocus1DEWhatdidshestudy?HowlongdidsheworkinItaly?WhydidsheleaveItaly?WhendidshegotoLondon?Readtheextract.Thenwriteq53MercedesErra

ByAndrewHillMercedesErraisagreatbusinesswoman,and2004wasagreatyearforher.First,shebecameaChevalierdelaLegiond’honneurforhercontributiontotheFrencheconomy,andalsobecausesheimprovedtheroleofwomeninFrenchsociety.Thenafewmonthslater,theFinancialTimesrankedheroneofEurope’stop25womeninbusiness.ShewasborninSpainandwenttoFranceattheageofsix.ShewaseducatedattheSorbonneandbecameManagingDirectorofSaatchi&SaatchiFrancein1990.ReadingMercedesErraBeforeyoureadthearticle,discussthesequestions.AWhatfamousbusinesswomendoyouknow?Whatqualitiesdoyouneedtobeasuccessfulbusinessexecutive?Asyoureadthearticle,makequicknotestocompleteMercedesErra’sprofile.BMercedesErraReadingMerc54Knownforherplatinum-blondehairandgreatenergy,sheisoneofthemostremarkableandrespectedexecutivesinFrance.In1994,sheco-foundedEuroRSCG,oneofthemainadvertisingagenciesinFrance.S