英語(yǔ)簡(jiǎn)單禮貌用語(yǔ)

英語(yǔ)簡(jiǎn)單禮貌用語(yǔ)英語(yǔ)簡(jiǎn)單禮貌用語(yǔ)英語(yǔ)簡(jiǎn)單禮貌用語(yǔ)xxx公司英語(yǔ)簡(jiǎn)單禮貌用語(yǔ)文件編號(hào)：文件日期：修訂次數(shù)：第1.0次更改批準(zhǔn)審核制定方案設(shè)計(jì)，管理制度稱(chēng)謂Madam太太Gentleman/Mr/Sir先生Lady夫人、女士二、歡迎語(yǔ)WelcometoJITALY．歡迎您光臨吉天利。Welcometoourrestaurant．歡迎您來(lái)這里進(jìn)餐。Ihopeyou'llenjoyyourstayhere．希望您在這里生活愉快。問(wèn)候語(yǔ)1、Hello!/Hi(你好)2、Nicetomeetyou!(見(jiàn)到你很高興)Nicetomeetyoutoo!(我也很高興見(jiàn)到你)3、-Howdoyoudo!您好!-Howdoyoudo!4、Goodmorning．早上好。Goodafternoon．下午好Goodevening．晚上好。5、Goodnight!(晚安)6、Goodbye!(再見(jiàn))7、Seeyoulater!(一會(huì)兒見(jiàn))8、Seeyoutomorrow!(明天見(jiàn))9、Howareyou

(你好嗎)，Iamfine.(我很好)10、What’syourname

(你叫什么名字)

MynameisXX(我叫XX)/XX禮貌用語(yǔ)1、Please(請(qǐng))2、Comein,please!(請(qǐng)進(jìn))3、Sititdown,please!(請(qǐng)坐)4、-Thankyou!(謝謝)-That’sallright!(不用謝)或Youarewelcome!(不客氣)5、Excuseme.(對(duì)不起,打擾一下)6、-Iamsorry.(對(duì)不起)-Notatall.(沒(méi)關(guān)系)五、答謝和答應(yīng)語(yǔ)：1、Thankyouverymuch.謝謝你2、Thanksforyourcoming.感謝您的到來(lái)。3、Thanksalot.多謝。Thankyouforbeingsounderstanding.理解萬(wàn)歲！4、I’msorryaboutthis.對(duì)此我表示歉意。Let’sforgetit.算了吧。Thankyouforyourkindness.您的心地真好。5、MayIseeyourpassport,please我可以看看您的護(hù)照嗎Sure.可以。

6、Thankyouforyoursuggestion(advice、coroperation、help、information).感謝您的建議(忠告、合作、幫助、信息)。7、Welldone!干得好！Thankyouforyourpraise.感謝您的夸獎(jiǎng)。8、Idon’tknowhowIcanthankyouenough.我真不知道要怎樣感謝您才好。9、Idoappreciateyourhelp.我真是感謝您。10、Waitforamoment,please.請(qǐng)稍等一下。Iappreciateyourprecioustime.花費(fèi)您寶貴時(shí)間了。11、It’sverykindofyou.謝謝，您真客氣。12、It’smypleasure/Withpleasure/Mypleasure很高興為您服務(wù)。13、I’amatyourservice.樂(lè)意為您效勞。14、Thankyouforstayingourhotel.感謝您在我們飯店下榻。15、It’sourpleasuretoserveourguests.為賓客服務(wù)是我們的榮幸。16、Youarewelcome/Notatall/不客氣。17、Don’tmentionit.不用謝。18、Notatall/That’allright/It’smypleasure.沒(méi)關(guān)系/不用謝/這是我的榮幸。六、道歉語(yǔ)：Iamverysorrytohavecausedyousomuchtrouble.對(duì)不起，給您添麻煩。Iamsorry.對(duì)不起。I’msorryaboutthis.對(duì)此表示歉意。Excuseme.Iwillbewithyouinaminute.對(duì)不起，我馬上就過(guò)來(lái)。Sorrytohavekeptyouwaiting.對(duì)不起，讓您久等了。Sorrytodisturbyou/Sorrytointerruptyou.抱歉打擾您了。Iamverysorrytothis/Iamsorryaboutthis.對(duì)此我很抱歉。I’msorry.It’smyfault.對(duì)不起，那是我的過(guò)錯(cuò)。Iapplogizeforthis.我為此道歉。Excusemeforinterrupting.(不得不打擾客人時(shí))不好意思，打擾了。Sorry,I’vedialedthewrongnumber.對(duì)不起，我撥錯(cuò)號(hào)了。Iamsorrytotakeafewminuteofyourtime.抱歉占用您一些時(shí)間。Iamsorry.Idon’tunderstand.I’llgetthetranslater.對(duì)不起，我沒(méi)明白您的意思，我馬上請(qǐng)我們翻譯過(guò)來(lái)。I’llreportittomymanager.我將向我的經(jīng)理匯報(bào)。Iamsorry.tohavegivenyousmuchtrouble.抱歉給您添麻煩了。IapplogizeforwhatI’vesaidjustnow.我為我剛才所說(shuō)的話道歉。Wearesorryfortheinconvenience.給您帶來(lái)的不便我們表示道歉。Itisn’tmine.這不是我們的。I’mverysorry.Therecouldhavebeenamistake.Idoapologize.非常抱歉，這肯定是出錯(cuò)了，真的對(duì)不起。That’sallright.沒(méi)關(guān)系。Let’sforgetit.算了吧。I’msorry,I’lldoitrightaway.對(duì)不起，我馬上就辦。I’msorrytohearthat.聽(tīng)到這件事我很抱歉。I’msorry.Wouldyouexcuseme,please.對(duì)不起，您能原諒我嗎？

I’msorry.I’mbeingcalled.對(duì)不起，我得接個(gè)電話。Itdoesn’tmatter.沒(méi)關(guān)系。I’mafraidsuchinformationisconfidential.很抱歉，這是保密文件。That’sverykindofyou,butno,thankyou.您真好，但我真的不需要。Thatwon’tbenecessary,sir,butthankyouallthesame.先生，這完全不需要，但我依然要感謝你。I’mafraidwecannotdothat.很抱歉，我?guī)筒涣四?。I’msorry,madam,I’mnotsure,butI’llaskmymanager/thechefaboutitforyou.對(duì)不起，夫人，我不能確定，但我會(huì)問(wèn)我們經(jīng)理/廚師。七、征詢語(yǔ)：Justamoment,please.請(qǐng)稍等一會(huì)兒。May（can）Ihelpyou.我能幫你嗎？

Yes,please.好的。MayIcomethrough,please?不好意思，請(qǐng)讓讓。WhatcanIdoforyou/CanIhelpyou我能為你做些什么

AnythingIcandoforyou.我有什么能為你做的。Isthatallright這樣可以嗎

Wouldyoupleasefillinthisform您能填一下這張表嗎

WouldyoupleasetakeaseatwhileIcheckitforyou.我為您登記時(shí)請(qǐng)您坐下好嗎？Yes,ofcourse.是的，當(dāng)然。Isee.我明白。Ican’tfindmywatch.我的手表不見(jiàn)了。Ifyouwaitamoment,sir,I’lltrytofindout.先生，請(qǐng)稍等片刻，我將調(diào)查清楚。I’llgetitatonce.我馬上把它取過(guò)來(lái)。I’mafraidnot.恐怕不行。Thewaiterwillbewithyouinaminute.服務(wù)員馬上就到。That’snoproblem.沒(méi)問(wèn)題。Anythingelse,sir還需要點(diǎn)別的嗎

Excuseme,mayIcomein對(duì)不起，我能進(jìn)來(lái)嗎

Letmegiveyouahand.讓我來(lái)幫您一下吧。Afteryou,sir.您先走，先生。Itwon’tbetoolong,sir.不會(huì)花您太長(zhǎng)時(shí)間的。Wouldyouliketosithere坐這里可以嗎

Whereareyougoing,sir?您要去哪里，先生。Aretheseyourbaggage這是您的行李嗎

MayItakethemforyou.我來(lái)幫您拿好嗎？

MayItakeyourhandbagforyou我可以為您拿手提包嗎

MayIhelpyouwithyoursuitcase.我能幫你拿你的箱子嗎？

ShallIshowyouyourroom我領(lǐng)你去房間，好嗎

MayIhaveyourname能告訴我您的名字嗎

MayIknowyournameandroomnumber您能告訴我您的名字與房間號(hào)嗎

Wouldyoulikemetocallacarforyou您需要我為您叫一輛車(chē)嗎

IsthereanythingIcandoforyou.有什么我能為您效勞的。MayIuseyourphone我能用一下您的電話嗎

Yes,ofcourse(certainly).當(dāng)然可以。Howareyougoingtopay,incashorbycreditcard?您如何付賬，是現(xiàn)金還是信用卡。HowdoyoulikeChinesefood你喜歡中國(guó)菜嗎

Whatdoyouthinkofourservice您對(duì)我們的服務(wù)有什么意見(jiàn)嗎

Thankyouallthesame.還是要謝謝您。Don’tworry.I’lllookintothematter.別擔(dān)心，我會(huì)調(diào)查這件事情的。Iassureyouitwon’thappenagain.我保證此類(lèi)事情不會(huì)再發(fā)生。I’llsendsomeoneuptoyourroomrightnow.我馬上派人到你的房間去。Ican’tpromiseanything,butI’lltrymybest.我不能保證，但我會(huì)盡力而為。I’llsendforadoctor.我給您請(qǐng)大夫。Ihavesometroublewithmyhealth.我身體不太舒服。Wouldyouliketoseethedoctor去醫(yī)院看看醫(yī)生好嗎

Ihopeyoufeelbetternow.我希望你現(xiàn)在感到舒服些。WehaveChineserestaurantandawesternstylerestaurant.Whichonedoyouprefer我們有中餐廳和西餐廳，你愿意去哪個(gè)

婉言推托語(yǔ)1、I’msorryIcan’thelpyou。很遺憾，不能幫您的忙。2、It’sverykindofyou，But...承您的好意，但是…。3、I’veneverheardofthat．沒(méi)有聽(tīng)說(shuō)。九、提醒用語(yǔ)：Pleasebecareful.請(qǐng)當(dāng)心。Mind/watchyourstep.請(qǐng)走好。Don’tworry.別擔(dān)心。Takeiteasy.請(qǐng)放心。HowcanIgettomyroom?我怎么去我的房間。

Letmeshowyou.讓我告訴您。Pleasedon’tleaveanyingbehind.請(qǐng)別遺忘您的東西。Itwillbeonyourrighthandside.Youwon’tmissit.它在您的右手邊，您一定能夠找到的。Pleasedon’tsmokehere.請(qǐng)不要在這邊吸煙。I’mafraidit’sagainstthecompany’sregulations.這是違反公司規(guī)章制度的。Inourhotelwedon’taccepttips.我們飯店是不收小費(fèi)的。I’mafraidyou’llhavetopayforthedamage.您必須賠償。Therecomesthetaxi.(有的士來(lái)時(shí))有部的士來(lái)啦。Thereheis.(發(fā)現(xiàn)要找的人時(shí))他在那兒。It’sdangerous.危險(xiǎn)。十、指路用語(yǔ)：Gostraightahead.直走。Pleasegoupstairs/downstairs.請(qǐng)?jiān)谶@里上樓/下樓。It’sonthesecondfloor.在二樓。Excuseme,whereisthewashroom對(duì)不起，請(qǐng)問(wèn)洗手間在哪

Thisway,please.這邊請(qǐng)。Couldyoupleasefollowme能請(qǐng)您跟我走嗎

Wouldyoucaretostepthisway,please?請(qǐng)走這邊。It’sattheendofthehallway.在盡頭。Afteryou.Followme,please.您先請(qǐng)，請(qǐng)跟我來(lái)。Gostraightahead.Turnleft,turnright.一直往前走，向左轉(zhuǎn)，向右轉(zhuǎn)。I”llshowyoutheway.我來(lái)為您指路。Turnleft/rightatthefirstcorner.請(qǐng)?jiān)诘谝粋€(gè)轉(zhuǎn)彎角轉(zhuǎn)左/右。Gostraightaheadtillyoureachthelobby,thenturnright.請(qǐng)先走大堂后再右轉(zhuǎn)。Hereyouare.（遞東西時(shí)）給你。Hereweare.（到目的地）我們到了。Godowntothelobby.往下走到大堂。ItsellsbothChineseandforeigncigarettes.在那兒可買(mǎi)到中國(guó)香煙和外國(guó)香煙。十一、電話用語(yǔ)：Letmehaveacheckforyou.我馬上為您查一下。Goodmorning,**department.MayIhelpyou早上好，**部門(mén)，我能幫您嗎

Canyouspeakslowly請(qǐng)您說(shuō)的慢些好嗎

Sorry,Ihavedialedthewrongnumber.對(duì)不起，我撥錯(cuò)號(hào)了。MayIspeaktoyourManager能和你們經(jīng)理說(shuō)話嗎

MayIspeaktoyourfrontofficemanager能和你們前臺(tái)經(jīng)理說(shuō)話嗎

Sorry,heisnotinatthemoment.對(duì)不起，他現(xiàn)在不在。Wouldyouliketoleaveamessage您要留口信兒?jiǎn)?/p>

I’msorry,thelineisbusy.Willyoucalllater?

對(duì)不起，線路正忙，要不您晚點(diǎn)再打來(lái)。Holdtheline,please.I’llputyouthrough.請(qǐng)不要掛斷，我將為您接通。Justamoment,I’llgethimatonce.請(qǐng)稍等，我叫他接聽(tīng)電話。I’llpassthemessagetohim.我將向他轉(zhuǎn)達(dá)這個(gè)意思。Pardon對(duì)不起，您能再說(shuō)一遍嗎

Ibegyourpardon.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍好嗎？

Thelineisthrough,sir.先生，線路已經(jīng)接通。十二、告別語(yǔ)：Youarewelcometostaywithusnexttime.歡迎您下次再來(lái)。Iamlookingforwardservingyouonceagain.希望再次為您服務(wù)。Haveasweetdream.做一個(gè)好夢(mèng)。Seeyoulater/Goodbye再見(jiàn)。Seeyoutomorrow.明天見(jiàn)。Seeyou.再見(jiàn)。Goodbye.Seeyoulater.再見(jiàn)，呆會(huì)兒見(jiàn)。Goodbyeandthankyouforcoming.再見(jiàn)，謝謝您的光臨。Goodbyeandhopetoseeyouagain.再見(jiàn)，希望再見(jiàn)到您。Haveanicetrip.一路平安。Haveagoodtrip.祝您旅途愉快。Happylanding.祝您平安。Wishyouapleasantjourney!Goodlucy!祝您旅途愉快，祝您好運(yùn)。十三、祝賀語(yǔ)：Haveagoodtime。祝您快樂(lè)。Keepwell.祝您健康。Wishyougoodhealth.祝您身體健康。Wishyoueverysuccess.祝你馬到成功。Wishyoumanyhappyreturnsoftheday.祝你長(zhǎng)壽。Wishyoutheverybestofluck.祝你大走紅運(yùn)。Ihopeyouenjoyedyourdinner.希望您吃的滿意。Iwishyouagoodbusiness.祝您生意興隆。Happylanding.祝你安全抵達(dá)。Congratulations!祝賀您！MerryChristmas!圣誕快樂(lè)！HappyBirthday!生日快樂(lè)！Haveaniceholiday!節(jié)日快樂(lè)！對(duì)祝愿、祝福的回答經(jīng)常有兩種方式：①Youtoo,Mr.….②Thesametoyou.希望您也一樣。應(yīng)掌握的方位、地點(diǎn)及其他1、East東south南west西north北2、研發(fā)樓Reseachbuilding辦公樓officebuilding公寓樓apartment食堂Thecanteen醫(yī)務(wù)室clinic醫(yī)生thedoctor護(hù)士nurse廁所/洗手間WC/Washroom公司company工作服overalls口罩Amask車(chē)間theworkshop工廠factory數(shù)字1-10Onetwothreefourfivesixseveneightnineten星期一到日MondayTuesdayWednesdayThursdayFridaySaturdaySunday周末