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PAGEPAGE9/9AllRisks 一切險(xiǎn)FreefromParticularAverage平安WithParticularAverage水漬HookDamage 鉤損險(xiǎn)RiskofOdour 串味險(xiǎn)RiskofRust 銹損險(xiǎn)Sweating&HeatingRisk 受潮受熱RiskofShortage 短量險(xiǎn)WarRisk 戰(zhàn)爭險(xiǎn)RiskofLeakage 滲漏險(xiǎn)Pilferage&Theft 偷竊險(xiǎn)LossorDamageCausebyBreakageofPacking包裝破裂險(xiǎn)ExerciseInparticularwewishtoknowwhetheryoucanissueaspecialrateinreturnforthepromiseofregularmonthlyshipment.Asshipmentisduetobeginon14thMarch,pleaseletushaveyourquotationbyreturn.Onwhattermswillyoubegladtoarrangeanallriskspolicyforus?Theinvoicedvalueoftheconsignment,includingthefreightandcommission,is$2,500.Wearepleasedtonotethat youarereadytoinsure withusashipmentofChineseporcelainfromShanghaitoSydneybysea.Ifyoufindourrateacceptable,pleasepresentthedetailsofyourshipmentsothatwemayissueourpolicyaccordingly.Thetermsyouquoteforanopenpolicyof1,200coveringallriskswillapplytoourconsignmentontheroutesnamed.WethankyouforyourreplytoourinquiryofApril29.IfyoucankindlyarrangetoinsurethesameonourbehalfagainstAllRisksweshallbegreatlyobliged.Undertheordinarycircumstance,nolossortheftofsuchmerchandiseasmildsteelislikelytooccurduringtransportation.Phrases:acceptaclaim同意索賠admitaclaim同意索賠entertainaclaim 受理索dismissaclaim 駁回索rejectaclaim拒絕索賠relinquishaclaim 撤回索賠settleaclaim 解決索賠waiveaclaim 放棄索賠withdrawaclaim 撤回索賠ExerciseTheanalysisofthe1stshipmentisnotsatisfactory, iscertifiedbytheChinaCommodityBureau.(B)when B.which C.as D.thatFiftycases of Green Teayou sent us were found to be badlydamaged. This apparentlyattributableto packing.(D)outer B.superior C.domestic D.faultyWehavetofileaclaimagainstyou US$15,000.(D)withthesum B.equalto C.for D.totheamountofAsit onlyasmallquantity,wehopeyouwillhavenodifficultyinsettlingthismatter.(B)involved B.involves C.involving D.involvingWehave thedrumsonebyoneandfoundthatmostofthemareleaking.(A)examined B.tested C.rolled D.tracedWewouldliketo thisclaimtoarbitration.(A)submit B.give C.put D.presentWearepreparedtomakeyouareasonablecompensation,butnottheamountyouclaimedbecausewe whythelossshouldbe50%morethantheactualvalueofthegoods.(A )cannotsee B.arenotcertain C.cannotfind D.knowAftertheinspectionoftheaboveshipment,wefound5cases .(C)missed B.lost C.missing D.loseIfcargoescannotbefoundwithinafewdays,wewillfileourclaimforthefull ofthem.(A)settlement B.solution C.solve D.answerWetrustyouwilldoyourbestto thismattersettledatonce.(C)make B.place C.have D.let裝貨Ashippingadviceusuallycontainsthefollowingpoints:thedateandnumberofBillofLading(B/L,提單)thedateandnumberoftheContractthenamesofcommoditiesandtheirqualityandvaluethenameofthecarryingvesselthenameoftheshippingport/loadingport)theestimatedtimeofdeparture)thenameofthedestinationport)theestimatedtimeofarrival)alistoftherelevantshippingdocuments貨運(yùn)單據(jù))thanksforpatronageExerciseDearSirs,Weareon(改為in)receiptofyourletterdated20May2013,requestingearlierdeliveryofthegoodson改為under)yourpurchasecontractNo.2554.Wehavecontactedwith(with)theshippingcompanyandbeentoldthatthereisnoshippingspaceavailableonshipssail(改為sailing)fromheretoyourportbefore5April.Sowearesorrythatweareunabletocomplyto(改with)yourrequest.Pleaserestassure(改為assured)thatwewilldoourbesttoensurepunctualshipmentofthegoods.Yoursfaithfully,Factorswhichinfluencethenatureofpacking:valueofthegoodsnatureofthetransitnatureofthecargocompliancewithcustomers’orstatutoryrequirementsresalevalueofpackingmaterials,generalfragilityofcargovariationintemperatureduringthecourseofthetransiteaseofhandlingandstowageinsuranceacceptanceconditionscostofpackingTwoformsofpacking:largepacking/outerpacking,i.e.packingfortransportationsmallpacking/innerpacking,i.e.packagingorsalespackingThreeprincipaltypesofmarkingwhichmayhavetobedoneonexportpackages:Theconsignees’owndistinctivemarksAnyofficialmarkrequiredbyauthoritiesSpecialdirectionsorwarningsExerciseWelookforward hearing you.Weareinterested buying500ofyourModelWLcameras.Idon’tseethepoint discussingthisquestion thisstage.Wearerelying receivingthegoodsbytheendofthismonth.Theyinsisted havingthegoodstransshipped Singapore.Wecanprovideyou thegoods thepriceswequotedinourlastoffer.Weunderstandyourconcern packing.Wehaveshippedthegoods thesteameryoudesignatedonreceivingyourshippinginstructions.Eachcasewillbemarked detailsrequiredbytheArgentinean10.Thelidsaresecured nailing,andthecratesarestrapped metalbands.Key:1.to,from2.in3.in,at4.on5.on,at6.with,at7.about8.by9.with10.with,withLetterofCredits:RevocableL/C&IrrevocableL/C(可撤銷信用證與不可撤銷信用證)StraightL/C&Negotiation()OriginalL/C&BacktoBackL/C(原信用證與轉(zhuǎn)開信用證)SightCredit&Usance/Time/Term()DocumentaryL/C&CleanL/C(跟單信用證與光票信用證)ConfirmedL/C&Unconfirmed()TransferableL/C&Non-transferableL/C(可轉(zhuǎn)讓信用證與不可轉(zhuǎn)讓信用證)ExerciseA4%discountwillbegrantedonly yourorderexceedsUS$20000.(C)dependson B.forconditionthatC.onconditionthat D.subjecttoAnexportercannotreceivepaymentuntilthegoodsonconsignment sometimeinfuture.(D)haveofferedforsale B.arequotedC.arriveatdestination D.havebeensoldWehavemade thatwewouldacceptD/Aat60days’sightforthisorder.(D)clear B.itisclearC.thatclear D.itclear anorderforonehundredpiecesormoreweallowaspecialdiscountof5%forpaymentbyL/C.(C)At B.In C.On D.FromWefindyourterms andnowsendyouourorderfor2setsofgenerators.(C)satisfied B.satisfactionC.satisfactory D.ofsatisfactionWehave at30days’sightforthecontractedvalue.(D)writtentoyou B.calledonyouC.senttoyoubyairmail D.drawnonyouWeyou.(B)

toacceptyourtermsofpaymentandthereforehavetoreturntheordertocannot B.beingunableC.notable D.notbeableWewillconsider yourtermsofpayment.(B)accept B.accepting C.accepted D.toacceptWearenow ofyourorderofJune19.(A)inreceiptof B.uponreceiptofC.onreceiptof D.inreceptionofWearepleasedtoinformyouthatwecansupply alltheitemsyourequire.(D)you B.toyou C.foryou D.youwith常用的詞組如下:claimagainstaperson向某人索賠claimforsth.因某事索賠claimletter索賠信claimonaccountofdamage因損壞而索賠claimonthegoods對該貨提出索賠lodgeaclaimagainst間用with或on或upon)sb.sth.說“提”索賠除lodge外較常用的動詞還有raise,file和putin;此外還可用make,issue,lay, register,render,enter,bringup,setup等。WeshalllodgeaclaimagainsttheInsuranceCompanyforthegoodsdamagedduringtransit.對于貨物在運(yùn)輸途中損壞,我們將向保險(xiǎn)公司提出索賠。Wefileaclaimagainstyoufortheshortdeliveryof145lbs.我們向你方提出短交145磅的索賠。claimacceptaclaim同意索賠admitaclaim同意索賠entertainaclaim受理索賠dismissaclaim 駁回索rejectaclaim拒絕索賠relinquishaclaim撤回索賠settleaclaim解決索賠waiveaclaim放棄索賠withdrawaclaim撤回索賠ExerciseIYourletterofNovember5,2013withonecopyofReporthasreachedus(及一份報(bào)告書均已收到).Wehadthecasesopenedandthecontentsexaminedbyalocalsurveyorinthepresenceoftheshippingcompany).Weregrettoinformyou()thatfoursewingmachinesintwocaseswerebadlydamaged.Weshouldbegratefulifyouwouldsubmittheinsuranceclaimforuswiththeinsurers如蒙代).Hereenclosethesurveyor’sreportandshippingagent的聲明).

(運(yùn)代理Ifyoucannotdisposeofthematerialsonthetermswhichourotheragentsinyourcountryfindsatisfactory貴國其他代理接受的),furtherbusinessrelationshipbetweenuswillnotfinanciallyworthwhile.Fromnowonweshallnotacceptanyreductionsinpriceinvoicedtoyou(我們將不再接受任).Assoonastheclaimissettled,weshallhavethegoodsreturnedtoyouwithallexpensesforyouraccount).Wehopenodifficultywillariseinconnectionwiththeclaim)andthankyouinadvanceforyourtroubleonourbehalf.Wemustpointoutthatthisdelayismostinconveniencingtous(這次延誤給我們造成了很大的不便).ExerciseIITheanalysisofthe1stshipmentisnotsatisfactory, iscertifiedbytheChinaCommodityBureau.(B)when B.which C.as D.thatFiftycasesofGreenTeayousentuswerefoundtobebadlydamaged.Thiswasapparentlyattributableto packing.(D)outer B.superior C.domestic D.faultyWehavetofileaclaimagainstyou US$15,000.(D)A.withthesum B.equalto C.for D.totheamountofAsit onlyasmallquantity,wehopeyouwillhavenodifficultyinsettlingthismatter.(B)involved B.involves C.involving D.involvingWehave thedrumsonebyoneandfoundthatmostofthemareleaking.(A)examined B.tested C.rolled D.tracedWewouldliketo thisclaimtoarbitration.(A)submit B.give C.put D.presentWearepreparedtomakeyouareasonablecompensation,butnottheamountyouclaimedbecausewe whythelossshouldbe50%morethantheactualvalueofthegoods.(A)cannotsee B.arenotcertain C.cannotfind D.knowAftertheinspectionoftheaboveshipment,wefound5cases .(C)missed B.lost C.missing D.loseIfcargoescannotbefoundwithinafewdays,wewillfileourclaimforthefull ofthem.(A)settlement B.solution C.solve D.answerWetrustyouwilldoyourbestto thismattersettledatonce.(C)make B.place C.have D.letTermsUsedinMakingComplaints索賠常用詞匯anequitablesettlement 公平解決animpartialjudgment 公正判斷bagstorn 袋子撕破bundlesburst 捆帶松ajustifiedclaim 有充分理由的索賠conciliation 和解調(diào)停tocompensatepartly 部分賠償tohelponegetoutofthemess幫助排除糾紛tooffsetthedifference 抵消差額toraiseanobjection 提出抗議toresorttoarbitration 訴諸仲裁toresorttolitigation 打官司tosettlethecaseamicably 友好解決tostretchapoint 通融讓totackletheproblemproperly適宜地處理問題toviewthematterinaproperlight 正確地對待問題towithholdbusiness 找出妥協(xié)辦法ExerciseIWehavereachedanagreementwiththebuyeronthefollowingterms(我們已經(jīng)和買方達(dá)成了).Thecasenumberiswrong,whichledtoyourtakingthewrongdelivery(這個箱號是錯誤的,),wearedeeplysorry.Theshortshippingwasduetotheerrorofourpackingstaff(是由于我方包裝人員的錯誤造成的).Ifyouhavethemachinesreturned(),wewillmakenecessaryrepair,andletyouhavethemintheirbestcondition.Inviewofthelongbusinessrelationsbetweenus(),we’dliketosettlethematteramicably.Wehavemadethoroughinvestigation(),theonlyreplywasthatthelabelshadbeenmixed.Wehavebeenexportingspiceformanyyears,allourspiceshavegonethroughstrictinspectionbeforeexport).Wearesorrytolearnfromyouthatsomeofourfoodhasgonedeterioratedonarrivalattheportofdestination(我們發(fā)貨中的一些食物在到達(dá)港口時已腐爛變質(zhì)).Wecannotacceptyourclaimunlessyouwillsendusthepaperswhichshowexactlytheconditionwhenthegoodsreachedyou).Wewouldliketoassureyouthatallpossiblestepswillbetakentoavoidsuchthingshappeningagain(我們將采取一切可能的措施來防止此類情況再次發(fā)生).ExerciseⅡDearSirs,Damageson25BagsofWheatWehavejustreceivedyourletterofSeptember11,2013togetherwithacopyofSurveyReportNo.223 1 bytheSCIBandhavegivenitour 2 attention.Wearevery 3 tolearnthat25ofthetotal80bagswheatsuppliedtoyour 4 No.arrivedbrokenandseriouslydamagedbyseawater.However,wearenotthepartytobeblamed.AccordingtotheB/L,itisclearlynotedthatallthewheatwerepackedinperfectconditionwhentheylefthere.Therefore,thebreakagemustbe 5 theroughhandlingin 6 .Underthe 7 ,weareapparentlynot 8 forthedamageandwouldsuggestthatyou 9 theshippingcompanyortheinsuranceconcernedfor 10 .Anyhow,wethankyouf

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