統(tǒng)一通信產(chǎn)品的關(guān)鍵功能(英文版)

Table1.DetailsonALEAlcatel-LucentOpenTouchSuiteCapabilitiesCriticalCapabilitiesDetailsTelephonyOTSmaintainsarichsetoftelephonyfeaturesthatsupportarangeofusers;however,itislimitedinscaleto5,000users.OmniPCXEnterprise(OXE)complementsOTSforgreaterscalewithjusttheenterprisetelephony-centricrequirements.ConferencingOTSfullysupportsaudio,Webandvideoconferencingrequirementsasasingleapplication,employingsessionshifttomoveamongdevicesandcommunicationmodalities.PartnerLifesizeisrequiredtoscalevideoconferencingtobeyond188participants.MessagingUnifiedmessaging(UM)isintegratedintoOTS,oritcanbecentralizedaspartofascalableOXECommunicationsServernetwork.UMisaconsistentexperienceacrossallALEdevicesandapplications,anditsupportssynchronizedmessagingwithMicrosoftExchangeServerandGoogleMail.InstantMessagingandPresenceIMandpresencearenativecapabilitiesofOTSandaresupportedacrossalldevices.EmbeddedfederationsupportsXMPPandSIMPLE-compliantservices.ClientsAlcatel-LucentOpenTouchConversationisastronguserexperienceforOTSspanningPCclients,browsersandmobiledevices.ItsupportsallOTSUCcapabilitiessecurely,anditintegrateswithcollaborationapplicationsfromMicrosoft,IBMandGoogle.A"freemium"version,OpenTouchConversation,Entrywillbelaunchedin4Q15.Interoperability/

IntegrationOTSintegrationapproachfavorsopenstandards,usingpublishedAPIswherepossible.RESTisnowthepreferredflavorofWebservicesimplementation.AdministrationOmniVista8770NetworkManagementSystem(NMS)providescentralizedadministrationandmanagementforallALEUCapplicationsandLifesizeforvideoconferencing.Alcatel-LucentVitalSuiteforanalyticsandbusinessintelligence(BI)onnetworkperformanceisnowsourcedfromformerparentcompanyAlcatel-Lucent.HybridOn-Premises/CloudOTSdeploymentsspanon-premisesandhybridcloudwithinthesamelogicaldeploymentornetwork,withallcomponentsvirtualizedwithVMwareorHyper-V.Availabilityofthecloudhybridisconstrainedbyalackofpartnerdeploymentworldwide.MobilitySupportThefocusformobilityisonenablingsmartphonesandtabletstobeusedwithOTSmessagingandvoice,andvideoconferencingapplicationsspecificallywithtablets.DevelopmentislimitedtoiOSandAndroidOSs.ContinuousUCCThereisnosupportforcontinuousUCCapplications—eitherin-housedevelopmentorwithpartners.Table2.DetailsonAvayaAuraPlatformCapabilitiesCriticalCapabilitiesDetailsTelephonyAvayaAuraCommunicationManagerincludesarichsetofenterprisetelephonyfeaturesasapplicationsofAAP,whichprovidesSessionManager,SystemManagerandPresenceServices.Telephonyisanintegrated,scalablecapabilityofAuraPlatform.ConferencingAvayaAuraConferencingsupportsaudio,videoandWebconferencingforasmanyas15,000concurrentsessions.ItintegrateswithCommunicationManagerthroughSIP.AvayaScopiaisaseparatevideoconferencingsolutionthatincludessomeintegrationwithAvayaConferencingforthesharingofsystemresources.Asingleunifiedplatformforconferencingservicesisunderdevelopment.MessagingAvayaAuraMessagingisadedicated,SIP-basedvoice-messagingapplicationthatintegrateswithAvayaandthird-partytelephonyplatformssupportingasmanyas30,000usersinasinglesystem.InstantMessagingandPresenceAvayaAuraPresenceServicesisacoreentitlementofAAPforpresenceandIMservicesthatscalesto125,000usersacrossAvayaclientsandendpointsinmultipleclusters.AvayaMultimediaMessagingextendsservicestofiles,picturesandvideo,andinteroperateswithPresenceServicesthroughXMPPandSIMPLE.ClientsAvayaCommunicatoristhesingleclientinterfaceforaccessingAvayaUCapplications,aconsolidationofearlierdesktopandmobileclients(One-XandFlareExperience).AvayaScopiahasaseparatesetofclients,althoughtheseareplannedtobeintegratedintoCommunicatorasafutureinitiative.AvayaCommunicatorforLyncandSkypeforBusinessisanupdatedversionofAvayaClientApplicationsthatintegratesAvayaUCthroughtheMicrosoftLyncandSkypeclients.Interoperability/

IntegrationAvayaEngagementDevelopmentPlatform(formerlyAvayaCollaborationEnvironment)isAvaya'scoreapproachtointegration,with"snapins"forreusableintegrationcapabilities.AvayausesopenstandardsandpublishedAPIstointegrateitsownrangeofUCplatforms,aswellasotherproducts.AvayaVideoGatewayprovidesinteroperabilitywithcompetingimmersivetelepresencesystems.TheacquisitionofEsnaTechnologieswillboostitsintegrationcapabilitieswithGoogleandotherWeb-basedapplications.AdministrationAvayaAuraSystemManagerprovidescentralizedadministrationandmanagementfortheAvayaAuracore,networkandapplications.Additionalelementsareavailableforperformanceandfaultmanagement.Separately,bandwidthmanagement/accessmanagementiscarriedoutwithAuraSessionManager;AvayaScopiaManagementisanotheradministrationplatformforScopiavideo.HybridOn-Premises/CloudAllapplicationsinAAPcanbevirtualizedwithVMwarefordeploymentbetweenon-premisesandhybridcloudenvironments.Avaya'sapproachtohybridreliesonitspartnernetwork,aswellasitsowngrowingcapabilities,and,becauseitwaslatertomarketwithcommercialoffersforpartners,thehybridoptionisstillmaturing.MobilitySupportThemobilityfocusisonenablingAuraPlatformapplicationstoworkonsmartphonesandtablets.AvayaEngagementDevelopmentPlatformprovidesserver-sideapplicationstoenablevoicecallingonmobiledevicesthatsupportHTML5/WebRTC.AvayaCommunicatorformobileislimitedtoiOSandAndroidOSs.ContinuousUCCThereislimitedsupportbeyondsomelegacycapabilitiesforcontinuousUCCapplications—eitherin-housedevelopmentorwithpartners.Table3.DetailsonCiscoBusinessEdition7000CapabilitiesCriticalCapabilitiesDetailsTelephonyBE7Kprovidesarichsetofenterprisetelephonyrequirements,optimizedfordeploymentsofmorethan1,000users.TelephonyisanintegratedcomponentoftheUCsuite.ConferencingAnumberofconferencingcapabilitiesaresupportedbyanintegrateduserexperience.WebExisprimarilyaudio,videoandWebconferencing,deployedmostlyasahybridcloud;ImmersiveTelePresenceusestheBE7Kswitchinginfrastructureandmultipointcontrolunits(MCUs).CiscoCollaborationMeetingRoomconnectsthird-partyplatformsandstandardendpoints.MessagingCiscoUnityConnectionisanapplicationforvoiceandunifiedmessagingaccessiblefromCiscodevices,Webandmobileclients,andemail.UnityConnectionintegrateswithMicrosoftExchangeandO365.IntegrationwithGoogleusesHTMLmarked-upSMTPnotification,DonomaSoftwareorEsna.InstantMessagingandPresenceCiscoUnifiedIMandPresenceserviceisanintegratedcapabilityofBE7K.CiscoWebExMessengerPresenceandIMServiceisaclouddelivery.MessagesareaccessibleacrosstherangeofJabberandXMPP-compliantclients.ClientsCiscoJabberistheflagshipclientsupportingallcoreUCcapabilities.ItisavailableonWindowsandMacPCplatforms,andislimitedtoiOSandAndroidmobileOSs.CiscoExpresswayisrequiredtoconnectremoteclientssecurelytoBE7KwithoutaVPN.JabberforInstantMessagingisavailableenterprisewideatnoextralicensecosttocustomersthathaveaCUCMplatformdeployed.Interoperability/

IntegrationBE7KfavorsopenstandardsandpublishedAPIsforintegrationandinteroperabilityofmessaging,voiceandvideocommunications.CiscoCollaborationEdgeArchitecturesupportsconnectivitytoCisco'sUCapplicationsfrominternalandthird-partyplatforms.AdministrationCiscoPrimeCollaborationStandardistheprovisioningandadministrationplatformincludedinCUCMlicensingoptions.PrimeCollaborationAdvancedisanadditionalcostoptiondesignedformultisitedeploymentsthatexpandsthefunctionalityfoundinStandardandincludesPrimeCollaborationAnalyticsfordeeperdiagnosticcapabilitiesandlong-termreporting.HybridOn-Premises/CloudAllofCisco'sUCsoftwarehasbeenvirtualizedtorunonVMwarewiththepreferredCiscoUnifiedComputingSystemplatform,althoughthird-partyserverplatformsareapproved.AllcoreUCcapabilitiesareavailableason-premisesandhybridcloudenvironments,withselectedCiscopartnersworldwide.Themostcommonhybridispremises-basedBE7K,withcloud-basedWebExforconferencing.MobilitySupportFocusformobilityisonenablingBE7KUCapplicationstobeaccessedbyCiscoJabberwithsmartphoneandtablets.ThestrongestuserexperienceiswithiOSandAndroidOSs.ThereisnosupportforWindowsMobile.ContinuousUCCCiscoSparkisthemobile-centric,securegroupmessagingandvideocallingplatformforteamwork,enablingcontenttobesharedin"SparkRooms,"withcontextandnotificationofnewcontentandupdates.Sparkisafreemiumofferthatiscloud-basedandsupportediniOSandAndroidmobileOSs,aswellasWindowsPC,Macandbrowserenvironments.Table4.DetailsonHuaweieSpaceCapabilitiesCriticalCapabilitiesDetailsTelephonyeSpaceUseriesgatewaysandeSpaceUnifiedSessionManagerprovidetelephonyfeatures,callcontrolandsessionmanagement.Telephonyisadedicatedapplication,butintegratedwithanenterpriseversionofIMSCoreandeSpaceUCsuite.ConferencingeSpaceMeetingMediaServer(EMMS)isadedicatedapplicationsupportingaudio,videoandWebconferencing,accessedviaeSpaceUCendpointsandUseriesgatewaysforaudio.EMMSconnectswithHuaweiTelepresenceSystem,usingVPseriesMCUforimmersivevideo.VideoconferencingsupportsstandardprotocolstointeroperatewithCisco,Polycom,AvayaandLifesizeplatforms.MessagingeSpaceUMSisaunifiedmessagingplatformthatsupportsvoicemail,faxmail,andmobile-basedSMSandMMS.ItintegrateswithMoviusUMSandsynchronizeswithMicrosoftExchange.InstantMessagingandPresencePresenceisanapplicationoftheeSpaceUCsuite,andmessagingisachievedusingPC,mobileandWebclients.ItincludesbidirectionalSMS-IM,andmessagesareencryptedforsecurity.Chathistoryisretainedbetweendevicelogins,andrichpresencesupportslocation-basedservices.OnlySIMPLEissupportedforclientaccess.ClientseSpaceDesktopistheWindowsPCclientsupportingtheeSpaceUCfeatureset.ThereisnosupportforMac.eSpaceMobileistheappforiOSandAndroidsmartphones.eSpaceMobileHDistheappforiOSandAndroidtablets.Mobileclientsalsosupportcorporatesharingofpicturesanddocuments.Allaccessmethodssupportencryption(TLS/SRTP).LanguagesarelimitedtoChinese,English,French,Polish,PortugueseandSpanish.Interoperability/

IntegrationeSDKServerprovidesadevelopmentmodebasedonWebAPIs.ItprovidesRESTfulorSimpleObjectAccessProtocol(SOAP)interfaces.Therearepreintegratedplug-insforMicrosoftLync,OutlookandInternetExplorer,andIBMSametime.eSDKforeSpaceMobileenablesintegrationofUCfeaturesintoAndroidandiOSmobiledevices.AdministrationeSightUCCsupportsthemanagementandmaintenanceofallelementsofeSpaceUCsolutionandtheautomateddeploymentofIPphones.Italsoshowsentirenetworktopologyandmonitoringofend-to-endqualityofservice(QoS),maintainsandconfiguresservers/endpoints,andsupportsintegrationwiththethird-partymanagementsystemviaopenstandards.HybridOn-Premises/CloudAllofeSpaceUCsoftwarecomponentscanbevirtualized.TheMCUrequiresdedicatedhardware.Asamajorsuppliertocommunicationsserviceprovider(CSP)markets,eSpaceUChasbeendeployedincloudandhybridenvironments.Theavailabilityofcloudservicesislimitedbymarketpenetration.MobilitySupportMobilityfocusisonenablingeSpaceUCapplicationstobeusedwitheSpacemobileclients.Thereisalsogreaterfocusonintegratingwithmobilenetworks,location-basedservicesandmessagingprotocols.ContinuousUCCThereisnofocusonenablingcontinuousUCC,asanin-housedevelopmentorwithpartners.Table5.DetailsonIBMSametimeCapabilitiesCriticalCapabilitiesDetailsTelephonySametimeUnifiedTelephony(SUT)isamiddlewarecapabilitythatprovidessinglenumberreachandintelligentcallrouting.SUTdoesn'tsupportbroadenterprisetelephonyfeaturesforwhichaseparateIP-PBXplatformisrequired.Organizationscouldalsoconsider,whereavailable,IBMMobileFirstCollaborationServices.Thiscloud-basedUCsolutionincludesenterprisetelephonyfromUnify.ConferencingIBMSametimeConferenceisamultimodalcapabilitysupportingIM,voice,videoandWebconferencing,accessedfromSametimeclientsonPCs,browsersandmobiledevices.SametimeVMCUisH.264andSIP-basedandcansupportasmanyas2,000audioconferenceusers.Forroom-basedvideosystems,SametimeintegrateswithAvaya,Vidyo,CiscoandPolycomplatforms.MessagingIBMUnifiedMessagingprovidesscalablevoicemailandunifiedmessagingthatintegrateswithIBMNotesandIBMSametime.ItisalsoconnectedtomultiplePBXplatformsandsupportsintegrationtoothervoicemailplatforms,aswellaspartnerplug-insfromAvaya,Cisco,ThinkRiteandITboons.InstantMessagingandPresenceIMandpresencearecorefeaturesofSametime,whichsupportsrichpresence(includinggeographiclocation)acrossmultipledevicesinbothonlineandofflinemode.Sametimealsosupportsgroup,broadcastandpersistentchatsessions.FederationissupportedbySIMPLEandXMPP.ClientsSametimeConnectisthePCandMac-basedclientthatnativelysupportsaudioandvideo,aswellasplug-insfrompartners.SametimeMobilesupportsiOSandAndroid.SametimeWebclientrunsinaRESTservicesruntimeonbrowser.Fortelephonyintegration,theSUTclientisrequiredforcallcontrol,inadditiontoSametimeclients.Third-partySIPdevicescannotbeconnectedtotheSIPProxyregistrar,butmustuseSUT.Interoperability/

IntegrationThereisastrongintegrationofSametimewithIBMConnectionsfordeeperenterprisecollaborationcapabilitiesacrosstheIBMportfolio.IBMreliesonWebandcommunicationsstandardsforinteroperabilityandvendorintegrationforfederation(e.g.,NextPlaneandBlueJeans).TheSametimesoftwaredevelopmentkit(SDK)providesclient-andservice-sidetoolkitsformore-complexintegrations.AdministrationAnumberofseparateproductssupporttheadministrationandmanagementoftheSametimeportfolio.SametimeSystemConsoledeploysandmanagesfeatures,serversandpolicies.TheIBMServiceabilityToolprovidesdiagnosticsandconfigurationvalidation.IBMSametimeMeetingsStatisticsUtilitysamplesavailabilityandactivityofroomsandusers.SametimeBandwidthManagerprovidesnetworkcapacityandcontrol.IBMConnectionsSuiteincludesBIpoweredbyIBMCognosBusinessIntelligence.TheIBMIntelligentOperationsCenterandIBMVerseincludeanalyticsofchannelactivities.HybridOn-Premises/CloudTheIBMSametimesuitesupportsbothVMwareandKVMforvirtualization,exceptSUT,whichsupportsonlyVMware.IBMConnectionsCloudistheprimaryofferformessagingandmeetings,withSametimedeliveredasaprivatecloudoranon-premisesintegratedsolution.IBMMobileFirstCollaborationServicesisatelephonyandunifiedmessagingsolutionwithSUTcallcontrolforCiscoandUnifyenterprisetelephonyenvironments.MobilitySupportMobilityfocusisonenablingIBMChat(formessaging,voiceandpeer-to-peervideo)andIBMmeetingsasseparatemobileapplicationsforAndroidandiOS.SametimemobileclientsforsameOSscanbedesignatedaspreferreddevicesforSUTconfigurations.ContinuousUCCIBMConnectionsistheplatformforthesupportofcontinuousUCC,withcontentavailableinpersistentmeetings.Theon-premisesdeploymentscanassignmultiplemeetingroomsperuser,whilethecloudislimitedtojustonemeetingroomperuser.Table6.DetailsonInteractiveIntelligenceCustomerInteractionCenterCapabilitiesCriticalCapabilitiesDetailsTelephonyCICincludesacomprehensivesetofenterprisetelephonyfeaturesandcallcontrolforenterpriseandback-officecommunicationsneeds,accessiblethroughpartnerSIPdevices,analogphones,SIPsoftphone,PCandmobileclients.ConferencingCICincludesbuilt-inmultiparty"meetme"audioconferencingwithdrag-and-dropcapabilitiesforadhocsessions.ForWebandvideoconferencing,CICsupportstightintegrationtoMicrosoftLync.ThereisinteroperabilitywithPolycomvideoroomsandcustomizedservicesintegrationwithVidyo.CICdoesnothaveitsownMCUcapabilityfortranscodingvideo.MessagingCIC'sunifiedmessagingcapabilitysupportssynchronizationofvoicemail,faxes,IMconversationsandcallrecordingswithMicrosoftExchange,IBMNotesandSMTP/IMAPcompliantservers.InstantMessagingandPresenceCIChasanative,proprietaryIMcapability,butreliesmoreonintegrationwithMicrosoftLyncforacompleteUCsolution.CIChasarichpresencecapabilitythatcanbeembeddedinthird-partyapplicationsusingAPIs.ThereisnosupportforXMPPorSIMPLE.ClientsInteractionClient(IC)isavailableasa.NETclientapplicationthatistobereplacedbyInteractionDesktopinCIC2015R3.Itreplaces.NETeditinginCIC2016.RIisthenext-generationclient,providingaccesstomanagecalldirectionandmessagingfeaturesofCIC.ThereisalsoabrowsereditionforbothPCandmobiledevices(e.g.,iPad,iPhoneandAndroid).ThereisnovideoorvoiceoverIP(VoIP)supportinIC.Interoperability/

IntegrationCIChasasetofWebservicestools(e.g.,SOAP,WSDLandXML)commonlyusedinitscontactcentersolutionstointegratewithbusinessapplicationsandotherdatasources.TheICELibAPIenablestheCICfeaturesavailablethroughtheInteractionClient.NETeditiontobeaccessibleinthird-partyapplications.Italsohasabroadrangeofout-of-the-boxintegrationswithCRMsoftwareapplications.InteractiveIntelligenceMarketPlaceisaninnovative,virtualstorefrontthatoffersapplicationsandpackagedintegrationsforCICenvironment.AdministrationUsershaveasingleinterfaceforadministrationandreportingonallapplicationmodulesapplicableforUCcapabilities.Thereisnoadministrationorreportingofactivityonpartnerproducts,suchasMicrosoftLync.AnalyticsprovidedbyInteractionRecorderandInteractionAnalyzeraremorecommonlyusedforcontactcenterapplications.HybridOn-Premises/CloudCICcomponentscanbevirtualizedonHyper-VandVMwareplatforms,exceptformediaprocessing(e.g.,audio,fax,conferencing,speechandcallanalysis).CICisavailableasanon-premisesorcloudsolution.Ahybridcapabilitylocatesmediaserverson-premises,butwithcallcontrolcentralizedinthecloud.MobilitySupportThefocusformobilityistosupportaccesstoCICcalldirectionandmessagingfeaturesviaamobilebrowser.SupportforaVoIPcalltothemobiledevicerequiresathird-partySIPclienttobeinstalledonthedevice.TheInteractionClientprovidesonlycalldirection.Thereisnosupportforvideoonmobiledevices.ContinuousUCCPureCloudCollaborateisagroupchat,desktop-sharing,contentmanagementandvideoconferencingcapabilitythatusestheAmazonWebServices(AWS)infrastructure.ItincludesintegrationwithLinkedInandconnectorsforActiveDirectoryandenterpriseemail,contentandHRapplications,aswellasintegrationwithCIC.ItislaunchedonlyinNorthAmericaandAustralia/NewZealandandisavailableasafreemiumofferforWeb,iOSandAndroiddevices.Table7.DetailsonMicrosoftSkypeforBusinessCapabilitiesCriticalCapabilitiesDetailsTelephonyMicrosoftSfBincludesabasicsetofenterprisetelephonyfeaturestosatisfyback-officevoiceenvironments,butitdependsonpartnerstosatisfysomeofthemore-traditionaloperations(e.g.,manager/administrator,switchboardandcontactcenter).ConferencingAudio,videoandWebconferencingareanintegratedsetofcapabilitiesofSfBserver,withadhocandscheduledconferencesforasmanyas1,000participants,inadditiontoexternalWebanddial-invoiceaccessviaPSTN.MicrosofthasreleasedSurfaceHubwithSkypeintegratedandSkypeRoomSystems,providingarangeofvideoconferencingdevices,includingPolycomandCrestron.Polycomcontinuesastheleadstrategicpartnerforroom-basedvideo;however,theVideoInteroperabilityServerprovidesintegrationwithCiscoUnifiedTelepresenceplatforms.MessagingSfBunifiedmessagingcapabilitydepositsvoicemailsdirectlyintoExchangeserver,wheretheymaybeactionedanddeletedasasingleactivity.CustomerscanoperateunifiedmessagingandhavemessagesdepositedinExchangeOnlineinOffice365.Thereisnosupportfornon-Microsoftmailservers.InstantMessagingandPresenceSfBprovidesarichpresencecapabilitythatincludesExchangecalendarinformation.PresencecanbefederatedwithotherSfBorLyncusersacrosspublicandprivatedomains.UserscanconnectwithanyoneintheSkypedirectory.ThereisaspecificationforlimitedfederationwithcompetitorIMandpresenceplatformswithXMPPthroughSfBgateway.ClientsSfB2015isavailableasaWindowsPCclient,anditwillberolledoutacrossbrowser,Mac,WindowsMobile,iOSandAndroidplatformsthrough2H15.AllclientssupportIMandpresence,voiceandvideooverIPandmeetings.SmartphoneclientssupportdialbackintheeventofpoorInternetconnectivity.ItisanticipatedthatWebRTCwon'tbesupporteduntil2016.SfBBasicisafreeversionoftheclientforWindowsplatform.Interoperability/

IntegrationSkypeDeveloperPlatformisadevelopmentenvironmentwith.NETandRESTfulAPIsandSDKs.APIsareimplementedinHTML5andJavaScript.TheUCWebAPIhasmediastacksthatincludeLyncandSfBcodecsandtransportprotocols.ThepreferreddevelopmentenvironmentisVisualStudio2013orlater,butotherintegrateddevelopmentenvironments(IDEs)maybeused.SfBincludesdirectSIPintegrationtoqualifiedIP-PBXplatforms,SIPtrunkingprovidersandmediagateways,suchasAudioCodesandSonus.The"CallviaWork"featureaddscall-throughforthePBX,whileretainingcallcontrolontheSfBplatform.AdministrationPowerShellisascriptingcapabilityusedtoprovideasinglemanagementinterfacetoadministerandmanagemultipleSfBservices(includingSfBServer2015,SystemCenterOperationsandWatcherNodes).CoretoadministeringSfBisaconsolidatedActiveDirectory,withcorporateinformation,configurationandauthenticationrequests.Therearealsothird-partymanagement,provisioningandanalytictools.MicrosofthasmadeinvestmentsinNectar,IntegratedResearchandUnifySquare.MicrosofthasitsownBIandanalyticstools,whichintegratewithSfB.HybridOn-Premises/CloudSkypeforBusinessServer2015supportsvirtualizationtopologiesforallworkloads(IMandpresence,conferencing,enterprisevoice,monitoring,archivingandpersistentchat)onHyper-Vplatformsandotherqualifiedthird-partyhypervisors,suchasVMware.SfBsupportssplitdomainsbetweenon-premisesandSfBOnlinetoseparateusersortoseparatefunctions(whenPBXfeaturesarenotprovidedinSfBOnline).Thecapabilitiesbetweenon-premisesandthecloudarenotablydifferentbyservicefeatureandgeographyserved.MobilitySupportMobilityfocusisonenablingtheSfBUCfeaturesettobeusedacrosssmartphoneandtabletOSs;however,onlyLync2013clientsareavailable.ThereisaconsistentuserexperienceacrossiOS,AndroidandWindowsPhoneplatforms.ContinuousUCCThefunctionalityofcontinuousUCCcanbeseeninanumberofproductcapabilities,inpersistentgroupchatinSfBServer,persistentdiscussiongroupsinOffice365Groups,Yammer(forprivatesocialnetworking,availableasacloud-basedfreemiumoption),andSfBclientsforconferencingandpresence.Thereisnotyetafocusonaconsolidatedplatformthatencompassesallthesecapabilities.Table8.DetailsonMitelMiCollabCapabilitiesCriticalCapabilitiesDetailsTelephonyMiCollableveragestightintegrationwithMiVoiceBusinessandMiVoiceMX-Onetoprovideadeepfeaturesetinasingleconfiguration.MiVoiceBusinesscanscaleto128,000users,whereasMiVoiceMX-Onereaches500,000users.ConferencingMiCollabenablesscheduledandadhocconferences,desktopapplicationsharing,limitedmultipointvideoconferencing,andWeb-basedcollaborationfordesktops,tabletsandsmartphones.ThemultipartyaudioconferencingbridgebuiltintoMiCollabsupportsamaximumof500participants.ThestrategicpartnershipwithVidyosupportstheintegrationofitsvirtualmeetingroomsviatheMiCollabClient.MiCollabalsosupportsSIP-baseddesktopandmobilevideoforpointtopoint.TheMitelMiVoiceVideophonecontainsafour-partyvideobridge.Vidyoisrequiredforextended,multipartyvideoconferencing.MessagingMiCollabunifiedmessagingprovidesintegrationwithLotusNotes,NovellGroupWise,MicrosoftOutlook,Office365,Exchange2013andGoogleMailwithMessageWaitingIndicatorsynchronization.Whenahighlevelofreliabilityisrequired,MiCollabAdvancedMessagingisusedtodeliverarichsuiteofUCapplicationsbeyondunifiedmessaging(e.g.,personalassistant,faxandspeech).Italsosupportsthesamerangeofemailserverintegration.InstantMessagingandPresenceMiCollabprovidessecureIMwithdrag-and-dropdocumenttransfer,IMchatlogging.MiCollabdeliverspresencestatusforvoice,IMandvideoandenablesuserstomanagepresencestatus,basedoncalendarintegration,timeofday,dayofweek,or,forthemobileuser,vialocation(e.g.,GPS,802.11orWi-Fi).Thebuilt-inpresenceproxy/aggregatorusestheSIP/SIMPLEprotocolwithXMPPextensions.ClientsMiCollabClientprovidesaccesstotherangeofUCcapabilities(IM/presence,audioconferencing,point-to-pointvideo,andWebcollaboration).TheclientisavailableforWindowsPC,withaWebclientforMac.MobileclientsupportisforiOS,Android,WindowsPhoneandBlackBerry10+.iOS,AndroidandWindowsPhoneclientssupportwirelessphoneandvideocalls,voiceoverdatachannel,voicecallsoverWi-Fiandvoiceviacallback.Interoperability/

IntegrationTheMitelOpenIntegrationGateway(OIG)forMiVoiceBusinessprovidestelephony-centricAPIfunctionalityfordevelopmentwithMiCollab.TheMiCollabSDKisintendedforprogrammersintegratingclientsintocustomsolutions.BasedonMicrosoft.NET2platform,itexposesclassesandmembersthroughtheComponentObjectModul