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中職學(xué)校secondaryvocationalschool高職學(xué)校highervocationalschool中專學(xué)校secondarytechnicalschool大專學(xué)校post-secondaryschool幼兒園kindergarten小學(xué)primaryschool初中middleschool/juniorhighschool高中highschool/seniorhighschool大學(xué)university/collegeUniversity指綜合性大學(xué),專業(yè)多,學(xué)生多College①指專業(yè)性強(qiáng)的大學(xué),專業(yè)較少,學(xué)生少,針對性強(qiáng);②也可以指university中的某個學(xué)院academy①一般指學(xué)院,學(xué)會,研究院,如科學(xué)院,心理學(xué)會②指??圃盒;蛎绹乃搅⒅袑W(xué)Unitone

MeetingCustomersByLuluWarmingup1.Whichofthefollowingsentencesarepropergreetings?Discusswithyourpartnerandtickthesentencesyouchoose.Goodmorning!Longtimenosee!

Whereareyougoing?Howoldareyou?Areyoumarried?Nicetomeetyou.Situation1:meetanewbossSituation2:meetanoldfriendSituation3:meetacustomerintheoffice2.Whichareproperinthe3situations?Longtimenosee!Nicetomeetyou!Goodmorning!1-1MeetingaNewCustomerattheAirportNewWordsandExpressions1.flight[flait]n.航班;飛行E.g.Theflightwilltakefourhours.此次飛行將需要四個小時。Flight286wastwohourslate.(譯為航班時應(yīng)大寫首字母)286次航班晚點(diǎn)兩小時。2.lobby[‘l?bi]n.(酒店的)大堂,大廳3.onboard在船(火車、飛機(jī))上e.g.Theserviceonboardisjustso-so.

飛機(jī)/船/火車上的服務(wù)一般般。4.pickup(somebody)/pick(sb.)up接某人e.g.Ioftenpickupsomeoneattheairport.

我經(jīng)常去機(jī)場接人。

5.service[‘s?:vis]n.服務(wù)e.g.Thankyouforyourexcellentservice.

謝謝您的優(yōu)質(zhì)服務(wù)!6.SalesManager銷售部經(jīng)理7.GeneralManager總經(jīng)理ProjectManager項(xiàng)目經(jīng)理MarketingManager市場部經(jīng)理DepartmentManager部門經(jīng)理Assistant/DeputyManager協(xié)理,副經(jīng)理SeniorManager高級經(jīng)理HR(HumanResources)Manager人事經(jīng)理;人力資源經(jīng)理FinanceManager財務(wù)經(jīng)理;財政經(jīng)理Howdoyouintroduceyourselftostrangers?

Listenandchoose1.WhereisMr.Andersonfrom?A.LondonB.NewYorkC.Tokyo2.WhatisLiJian’sPosition(職位)inhiscompany?A.GeneralManagerB.SalesmanC.SalesManager3.HowmanytimeshasMr.AndersonbeentoChina?A.NeverB.TwiceC.Threetimes4.Whenwilltheymeetforthedinnerintheevening?A.5p.m.B.6p.m.C.7p.m.payattentiontothetense注意時態(tài)LanguagePointsYoumustbefromIamtheofIt’sveryniceofyoutoTrytomakesentencesasmanyasyoucan!Mr.AndersonMissLiuournewteacherNewYorkBritainAustraliaSalesManagerGeneralManagerHeadmasterMinfengCompanyHuatianHotelNo.1HighSchoolmeetmeattheairporthelpmewithmybaggagegivemetheadvicePairworkMr.Baker(貝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…A:HelenWills/Secretary/GoodwillCompanye.g.HelenWills:Excuseme.YoumustbeMr.BakerfromAustralia.I’mtheSecretaryofGoodwillCompany.MynameisHelenWills.Baker:Nicetomeetyou,MissWills.It’sveryniceofyoutomeetmeattheairport.YourturnMr.Baker(貝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…B:LucyWang/PR(PublicRelation)Manager/JingtaiCompanyLucyWang:Excuseme.Youmustbe…from….I’mthe…of….Mynameis….Baker:Nicetomeetyou,Miss/Mr…..It’sveryniceofyouto…YourturnMr.Baker(貝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…C:SimonBrown/GeneralManager/HuatianCompanySimonBrown:Excuseme.Youmustbe…from….I’mthe…of….Mynameis….Baker:Nicetomeetyou,Miss/Mr…..It’sveryniceofyouto…YourturnMr.Baker(貝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…D:JamesLi/CEO(ChiefExecutiveOfficer)/HongdaCorporationJamesLi:Excuseme.Youmustbe…from….I’mthe…of….Mynameis….Baker:Nicetomeetyou,Miss/Mr…..It’sveryniceofyouto…RoleplayA:SalesManagerofJinshanCompanyB:AnAmericancustomerwhocomestoChinaforthefirsttimeA

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