商務(wù)英語(yǔ)招待客戶

Unit1Daytodayoffice ephone Makingephone Business Placingan Unit2Officetalk談 TheWorking Unit3BusinesstripInternationalBusiness Dressingfor Ho Negotiatingthe Unit4 Receiving Entertaining modatingForeign Factory Unit5BusinessCommunicationsal Small DeliveringBad Polite FarewellsUnit6NegotiationClarifyingthe Making DiscussingtheBottom Acceptingand HardBargainersVSSoft Unit7CompanyOrganization CEO執(zhí)行 Boardof Managerial Laborial Unit8MeetingsandinterviewsExecutingMeetingsPerformance Making Unit9PresentationsPreparationandDeveloyour Introductionand MakingTransitionsintheBodyofthe ConclusionsQ&AQuestionandAnswerPeriodUnit10Data Statistical 1FaxesCanyouhavethebriefsfromtheAndersonFirm'slawyeronmydeskbytomorrowCanyouhavethebriefsfromtheAndersonFirm'slawyeronmydeskbytomorrowmorning明天早晨之前你能把安德ButeverytimeIcall,hissecretarysayshe'sinameetingoroutoftheoffice,orawayonbusiness.但每一次我給他打 的都說(shuō)他在開(kāi)會(huì)或不在，要么就是出That'shighlypossible.Givehimacallandseeifhecanfaxthem.給他打，看看他能否馬上就發(fā)一份傳Isheinyourrolodex?（'r?ul?,deks）是在IneedthosebriefsASAP我要盡快得到這fax傳真v./n.brief簡(jiǎn)報(bào)sensitive敏感的timesensitive時(shí)間棘手的matter事情事件secretaryinameetingoutoftheoffice不在awayonbusinessbiddeadlinerolodex('r?ul?,deks）名片盒ASAPassoonaspossible簡(jiǎn)寫A:CanyouhavethebriefsfromtheAndersonFirm'slawyeronmydeskbytomorrowmorning?Therearequiteafewverytimesensitivematterswiththiscase.IamafraidIcan'twaitanylonger. B:GettingthoseAndersonbriefshasbeenharderthanyoucanimagine.Ihavetriedtocontacttheirlawyermanytimes,buteverytimeIcall,hissecretarysayshe'sinameetingoroutoftheoffice,orawayonbusiness.Iambeginningtothinkhe'stryingtoavoidme. A:That'shighlypossible.Heknowsifwemissourfilingdeadline,wedon'tstandachancetocompeteagainstthemforthebid.Trytogetaholdofhimagain.Givehimacallandseeifhecanfaxthem. B:WhatifIcan'tspeaktohimA:Askhissecretarytofaxthem.It'sthesamething.Havethemfaxedover,withacopyalsofaxedtoMartin'soffice. B:HowdoIfindMartin'sfaxnumber?Isheinyourrolodex?（'r?ul?,deks）A:No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.I'll youtheirofficenumberlatertoday. B:Okay.I'monA:Besureyoudo.IneedthosebriefsTranslatethefollowingsentencesintoEnglish讓他的把這些材料發(fā)傳真過(guò)ephoneephoneWouldWouldyouliketoleaveamessageforher?您愿意給她留個(gè)口信嗎？I'msorry.MrBurton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect?Burton先生，不好意思。 下您的名字是B-U-R-T-O-N嗎？othankyouforcallingBradfordandSons.ThisisTracyspeaking,howmayIhelpyou?您好，感謝您致電布拉德福家庭公o,Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,please.你好， Thankyou,Mr.Burton.Canyoupleaseholdforamoment?I'llchecktoseeifsheisavailable.謝謝你，Burton先生。請(qǐng)您先等 -Directorofhumanresources人力資源部總JustamomentLeaveamessageReturnmycallGetintouchwithsomebody 聯(lián)ConfirmRepresentInregardsto和...o,thankyouforcallingBradfordandSons.ThisisTracyspeaking,howmayhelpyou?您好，感謝您致電布拉德福家庭公司。我是Tracy,有什么需要我?guī)兔Φ膯幔?o,Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,please.你好， 的人力資源部總監(jiān)Jenkins A:Justamoment,I'llchecktoseeifsheisatherdesk.MayI lherwhoiscalling?稍 B:ThisisBillBurtonfromMilfordInsurance.I'mcallinginregardstoourmeetingnextThueday.我是米爾福德保險(xiǎn)公司的BillBurton, A:Thankyou,Mr.Burton.Canyoupleaseholdforamoment?I'llchecktoseeifsheB:Noproblem.A:I'msorry.Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.。youliketoleaveamessageforher?非常抱歉，Jenkins B:Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'sbestofshecangetintouchwithmebefore3P.M.today;shecanreachmeatmyofficenumber, 了， A:I'msorry.MrBurton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect?Burton先生，不好意思。 確認(rèn)一下您的名字是B-U-R-T-O-N嗎？B:Yes,andIrepresentMilfordinsurance.A:IwillmakesureMs.JenkinsreceivesyourmessageandreturnsyourcallbeforeP.Mthisafternoon.我會(huì)把您的口信告訴 B:ThankyouverymuchPleasetranslatethefollowingsentences ephonecallsDirect讓他給您回havehimgetbackto直到…才…not回你的returnyour覺(jué)得，猜想拼寫姓l(shuí)astnamesurnamefamily哪一天which訂房makeapenthousestandardmakeexecutiveyA:A:您好，Pasadena旅館。我是Sandy,您要轉(zhuǎn)接哪里？ A:我就能幫您的忙。您想訂哪一天的房B:我們5月12日到這兒，可 預(yù)定的是頂層公寓A:噢，對(duì)不起，先生。我只負(fù)責(zé)預(yù)定標(biāo)準(zhǔn)間。你需要找一下TonyParker，他負(fù)責(zé) B:你估計(jì)他什么時(shí)候能回來(lái)A:他一下午都不會(huì) ，恐怕明天他才能給您 ，應(yīng)該沒(méi)問(wèn)題。我叫SamDarcy,A:請(qǐng)拼一下您的姓，好嗎？B:當(dāng)然可以。D-A-R-C-YA好的，Darcy先生，您的B:3235是A:對(duì)不起，是3235.好了，我會(huì)讓Tony明早一上班就給您 A:您好，Pasadena旅館。我是Sandy,您要轉(zhuǎn)接哪里o,PasadenaInn,thisisSandy,howmayIdirectyour 找負(fù)責(zé)預(yù)定房間的主管I’dliketospeaktosomeoneaboutreservation.I’dliketospeaktothesupervisorwhoisresponsibleforA:我就能幫您的忙。您想訂哪一天的房Icanhelpyouwiththat.Whatdatewouldyouliketomakeareservationfor?B:我們5月12日到這兒，可 預(yù)定的是頂層公寓We’llbearrivingMay12th,butIwouldliketomakereservationforthepenthouse.A:噢，對(duì)不起，先生。我只負(fù)責(zé)預(yù)定標(biāo)準(zhǔn)間。你需要找一下TonyParker，他負(fù)責(zé) OhI’msorrysir.Ionlyhandlebookingsforourstandardrooms. youneedtospeakwithisTonyParker,hemakesallthearrangementsforourexecutive nothererightnow.CanItakeyournameandnumberandhavehimgetbacktoyou?B:你估計(jì)他什么時(shí)候能回來(lái)WhendoyouexpecthimbackA:他一下午都不會(huì) ，恐怕明天他才能給您 。那樣沒(méi)問(wèn)題吧He’llbeoutallafternoon;hemightnotbeabletoreturnyourcalluntiltomorrow.Willthatbealright? ，應(yīng)該沒(méi)問(wèn)題。我叫SamDarcy, 就能找到我Yes,Isuppose.MynameisSamDarcy.Hecancontactme.A:請(qǐng)拼一下您的姓，好嗎CouldyoupleasespellyourlastnameforB:當(dāng)然可以。D-A-R-C-Sure.It’sD-A-R-C-A:好的，Darcy先生，您 ,對(duì)吧Okay,Mr.Darcy,andyourphonenumber BThat’sA:對(duì)不起，是3235.好了，我會(huì)讓Tony明早一上班就給您回 Sorry!3235.Great.I’llhaveTonycallyouwhenhestartsworkingtomorrow.3 ephoneappointments預(yù)canIdocanIdoforMysecretarysaidyoucalledconcerningourmeetingnextIwantedtoletyouknowIwillnotbeabletomakeourmeetingnextIsthereanypossibilitywecanmovethemeetingtoMonday?Shallwesayabout2Wouldthatworkforo,BillBurtonspeaking.-Concerning關(guān)于Getaholdofsomebody找Possibility可能性 y完全地Booked預(yù)約的( Postponev.推遲(po'spon)Shufflev.攪亂，重組Countonv.指望Supposev.Lookforwardto ngsomething期B:我很抱歉今天早上你打到我的時(shí)候我不在。您好，Burton先生,我是來(lái)自BradfordandSons公司的JennyJenkins，現(xiàn)在給您回。我很抱歉今天早上你打到我的時(shí)候我不在。我的說(shuō)你是為了我們下周二見(jiàn)面的事情打的是吧？A:是的。Jenkins。謝謝您能回。很高興，我終于聯(lián)系到您了。告訴A:噢，天啊。我原來(lái)打算在離開(kāi)之前處理好見(jiàn)面之事，不過(guò)我可以重新安排一B:2A:好極了。我盼著下周四下午2點(diǎn)與您見(jiàn)面。你如果要改時(shí)間，請(qǐng)隨時(shí)打我聯(lián)B:謝謝，BurtonA: o,BillBurtonspeaking.WhatcanIdofor您好，我是BillBurtonB: o,MrBurton,thisisJennyJenkinsofBradfordandSonsreturningyourcall.I’msorryyoumissedmewhenyoucalledmyofficethismorning.MysecretarysaidyoucalledconcerningourmeetingnextTuesday.我很抱歉今天早上你打 您好，Burton先生,我是來(lái)自BradfordandSons公司的JennyJenkins，現(xiàn)在給您回。我很抱歉今天早上你打到我的時(shí)候我不在。我的說(shuō)你是為了我們下周二見(jiàn)面的事情打的是吧？A:Yes,Ms.Jenkins,thankyouforreturningmycall.I’mgladtofinallygetaholdofyou.IwantedtoletyouknowIwillnotbeabletomakeourmeetingnextTuesday.Iwillbeoutoftownthatday.IsthereanypossibilitywecanmovethemeetingtoMonday?是的。Jenkins。謝謝您能回。很高興，我終于聯(lián)系到您了。告訴您B:I’msorry.I’mafraidI’mcomple ybookedonMonday.Woulditbepossibletopostponeuntilyoureturn?A:Ohdear,IwascountingontakingcareofourmeetingbeforeIleave,butIsupposeIcouldshuffleafewthings.Yes,wecanarrangesomething.I’llbebackThursdaymorning.WhataboutThursdayafternoon?Wouldthatworkforyou? B:Thatshouldbefine.Shallwesayabout22A:perfect.I’lllookforwardtoseeingyouat2o’clocknextThursdayafternoon.Ifyouneedtochangethetime,pleasefeelfreetocallmeonmycellphone.好極了。我盼著下周四下午2點(diǎn)與您見(jiàn)面。你如果要改時(shí)間，請(qǐng)隨時(shí)打我 B:ThanksMr.Burton.I’llseeyouon謝謝，Burton先生。下周四見(jiàn)接的時(shí)候用o,XXXHi,thisisXXXspeaking.HowmayIassistyou?HowmayIhelpIfyoumissachanceoropportunity,youfailtotakeadvantageofit.(機(jī)會(huì)例：Itistoogoodanopportunitytomiss.Ifyoumisssomethingsuchasaplaneortrainyouarrivetoolatetocatchit沒(méi)有wu(飛機(jī)或火車等)HemissedthelastbushomeandhadtostaywithaIfyoumisssomethingsuchasameetingoranactivity,youdonotgotoitortakepartinit.(會(huì)議或活動(dòng))It'sapityMarthaandIhadtomissourclasslastYouwon'tbemissingmuchonTVtonightapartfromtheusual除了通常的重播外，今晚的電視你不會(huì)錯(cuò)過(guò)什么postponeIfyoupostponeaneventyoudelayitorarrangeforittotakeplaceatalatertimethanwasoriginallyplanned.推遲Hedecidedtopostponetheexpeditionuntilthefollowing他決定將探險(xiǎn)活動(dòng)推第二天Ifyoushuffleplayingcards,youmixthemupbeforeyoubeginagame.(牌TherearevariouswaysofshufflinganddealingtheCountIfyoucountonsomethingorcountuponityouexpectittohappenandincludeitinyourplans.指望Whattheydidnotknowwashowmuchsupporttheycouldcountonfrom他們不知道能夠指望從黨人那里得到多少支持Youcansay"Isuppose"whenyouwanttoexpressslightuncertainty.(表示不IsupposeI'dbetterdo "Isthattherightwayup?"—"Yeah.Isupposeso."“那是上去的路嗎？”—“是的。是?！?Memosreadthebreak-roomvbulletintakecoffeev在…bywater找…talktosomebody錯(cuò)失,遺漏missoutconferenceroommeetingwhen/whathearpostponenoone/no看到備忘錄＝getthethiswhole夾在…getlostalltheclutterpilewhenIamv.:B:A:什么樣的備忘錄？整個(gè)這一周我也沒(méi)見(jiàn)過(guò)什么備忘錄。每天我都查看收文籃，什么也沒(méi)見(jiàn)著。A你也知道我忙時(shí)桌上的東西會(huì)堆成山-我也清楚有時(shí)我會(huì)把東西放錯(cuò)地方，但所有發(fā)下來(lái)的備忘錄B:應(yīng)該發(fā)給所有的人了。他們?cè)谛菹⑹屹N了一張備忘錄的復(fù)印件。你也沒(méi)看到布告欄上貼的信息A我總是忙得顧不上喝咖啡休息一下，或是在水冷卻器旁跟人閑聊。不管怎樣，我肯定我的收文籃B:好吧。如果不讀這些備忘錄的話， :I’vebeenwaitinghereintheconferenceroomfortenminutesalready.Whattimedoesourmeetingstart?Whereiseveryoneanyway?B:Didn’tyouhearaboutthatOurmeetingwaspostponeduntilFriday.A:什么？會(huì)議推遲了？沒(méi)有人告訴我啊。WhatThemeetingwaspostponedNoonetoldmeanythingaboutit.B:你沒(méi)有看到備忘錄嗎？Didn’tyougettheA:什么樣的備忘錄？整個(gè)這一周我也沒(méi)見(jiàn)過(guò)什么備忘錄。每天我都查看收文籃，什么也沒(méi)見(jiàn)著。Whatmemo?Therehaven’tbeenanymemosthiswholeweekIcheckmyin-boxeveryday,andIhaven’tseenanything.B:3天前發(fā)出去的，應(yīng)該放進(jìn)你的收文籃了，但也可能夾在你辦公桌上那堆亂七八糟的東Thememowentoutthreedaysago.Itshouldhavemadeittoyourin-box,butmaybeitgotlostinalltheclutteronyourdesk.A:你也知道我忙時(shí)桌上的東西會(huì)堆成山-我也清楚有時(shí)我會(huì)把東西放錯(cuò)地方，但所有發(fā)下來(lái)的備忘錄 YouknowhowthingsgetpileduponmydeskwhenIambusy-IknowthatsometimesIdomisplacethings,butIalwaysreadallthememosthatgoaround.Theygodirectlytomyin-box.AreyousureitwassenttothewholeB:應(yīng)該發(fā)給所有的人了。他們?cè)谛菹⑹屹N了一張備忘錄的復(fù)印件。你也沒(méi)看到布告欄上貼的信息Itshouldhavegonearoundtoeverybody.Theyalsopostedacopyofthememointhebreak-room.Don’tyoueverlookatthemessagespostedonthebulletinboard?A:我總是忙得顧不上喝咖啡休息一下，或是在水冷卻器旁跟人閑聊。不管怎樣，我肯定我的收文籃 I’musuallytoobusytotakeabunchofcoffeebreaksandgossipbythewatercooler.Anyway,Iamsurethememonevergottomyin-box.I’llhavetotalktooursecretaryaboutit.B:好吧。如果不讀這些備忘錄的話， That’sright.Youneverknowwhatyouaremissingoutonifyoudon’treadthememos.Amemoisashortofficialnotethatissentbyone toanotherwithinthesamecompanyororganization.簡(jiǎn)報(bào)HesentoutamemoexpressinghisdisagreementwiththeirYouuseanywayoranyhowtoindicatethatastatementexplainsorsupportsapreviouspoint.(用以表示某陳述解釋或支撐前一觀點(diǎn))isalotofthingsinamessystate,especiallythingsthatarenotusefulorGoTiffanyQuestion1:whydoyouwanttotransfertothisposition(customerorderspecialist)?Answer:Firstly,IwanttosaythatI'mveryhappytoworkinmycurrentpositioneventhoughI'mIwastotallyagreenhandatthebeginning.Ilearnedmoreandmorethingsfromhere.HoweverRightnowIthinkIneedafurtherdevelopmentinmycareer.AsyouknowmycurrentpositionbelongstoHRdepartment,butAirbusHRdepthasmergedwithusnow.whichItmeanswehavelessandlessHRrelatedworksgradually.IhaveverylimiteddevelopmentspaceifIstillworkonthisposition.Secondly,Iloveourcompanyandliketoworkhere.Iwanttodomorecontributiontoourcompanycontinuously.Thirdly,Ithinkthispositionismorerelatedtomyworkingexperience.HRdeptprovidesservicestoallthestaffswhoareyourcolleagues.Youneedtohavegoodrelationshipwithyourcolleagueswhoareyourcustomersactually.Customerservicedeptprovidesservicestocompanycustomerswhichalsoneedsyoutohavegoodrelationshipswithcustomers.Tosomedegree,italmostthesameIthink.It'sjusttheserviceobjectchanged.We’vegottohaveanintroductioninordertoshowthemainargumentstoyourhoweverlinkingwords連接詞，toexplaintheconnectionbetween2sentences.Sothatyourwordsarelogical.Ifyouaddapointtoexplainthatyouhavealreadyworkedforthiscompanyforalongtime,soyouhaveadvantages—youknowyourcollegues,youhavegoodrelationswiththem,soit’seasiertogetstarted.TherearethreemajorreasonstoexplainwhyIwannatransfertothepositionofcustomerorderspecialist.Firstly,IloveworkingforourcompanyandI’dlovetocontributemoretoit.AndthisisexactlywhyIhavebeenthinkingaboutmypositionanddecidedtomakeachange.Secondly,IwannasaythatIfeelveryhappytoworkinmycurrentpositioneventhoughIwastotallyagreenhandbacktothetimewhenIjoinedourcompany.Ihavebeenlearningalotfromthisposition.However,recentlyIhavebeenthinkingaboutmycareerpath,andIdecidedtogofurther.AsyouknowthatmycurrentpositionisinHRdepartment,howeversinceAirbusHRdepartmenthasmergedwithus,mydailyworkingcontenthasbeenlessandlessconnectedtohumanresourcemanagement.SoIthinkifIcontinuedbeinginthisposition,Iwouldgofurtherandfurtherfrommyinitialcareergoal.Thirdly,Ithinkthispositionismorerelatedtomyworkingexperience.AsyouknowthatHRdeptprovidesservicestoallofourcollegues.SohavingworkedinHRdepartmentletmegaintheefficientcommunicationskills,whichIthinkwouldbeveryusefulwhenIdealwithcustomersinthefuture.Question2:WhydoyouthinkyouarequalifiedforthisAnswer:Ithinkaboutthingswithascustomeroriented.AndalwaystrytofindmoresolutionswhenIhandleataskinordertoprovidemoreoptionstomycustomers.WhenImetwithatoughtask,IusuallytriedmybesttodealitasdetailedasIcan.TwoyearsagoIwonthecompanyawardsnamed"Someonespecial".Thisawardprovidetoemployeewhohaswalkedextrastepsintheirposition.Andinmylastwork,Iworkedasacustomerservicespecialist.Ihavetheexperiencetohandlecustomers.SoIhavetheconfidencetobegoodcustomerorderspecialist.Well,firstly,IthinkIalwayshaveacustomer—orientedmindset.Ithinkfromtheangleofcustomers.AndIwouldprovidealternativeproposalsindetailstomycustomersratherthanasingleplan.Secondly,twoyearsagoIwonthecompanyawardsnamed"Someonespecial".Thisawardwasprovidedtoemployeeswhohadtakenextrastepsintheirpositions.SoIthinkifItookthisnewposition,Iwouldalsobeabletotakesomeextrastepsonitanditwouldbegoodforthecompanytoo.Thirdly,IalsowouldlovetomentionthatinmypreviousjobIworkedasacustomerservicespecialist.SoIdohaveworkingexperiencetohandlecustomers.SoIhaveenoughconfidenceforbeinganexcellentcustomerorderspecialistinthefutureandIamreadyforit.Question1:whydoyouwanttotransfertothisposition(customerorderTherearethreemajorreasonstoexplainwhyIwannatransfertothepositionofcustomerorderspecialist.Firstly,IloveworkingforourcompanyandI’dlovetocontributemoretoit.AndthisisexactlywhyIhavebeenthinkingaboutmypositionanddecidedtomakeachange.Secondly,IwannasaythatIfeelveryhappytoworkinmycurrentpositioneventhoughIwastotallyagreenhandbacktothetimewhenIjoinedourcompany.Ihavebeenlearningalotfromthisposition.However,recentlyIhavebeenthinkingaboutmycareerpath,andIdecidedtogofurther.AsyouknowthatmycurrentpositionisinHRdepartment,howeversinceAirbusHRdepartmenthasmergedwithus,mydailyworkingcontenthasbeenlessandlessconnectedtohumanresourcemanagement.SoIthinkifIcontinuedbeinginthisposition,Iwouldgofurtherandfurtherfrommyinitialcareergoal.Thirdly,Ithinkthispositionismorerelatedtomyworkingexperience.AsyouknowthatHRdeptprovidesservicestoallofourcollegues.SohavingworkedinHRdepartmentletmegaintheefficientcommunicationskills,whichIthinkwouldbeveryusefulwhenIdealwithcustomersinthefuture.Question2:WhydoyouthinkyouarequalifiedforthisWell,firstly,IthinkIalwayshaveacustomer—orientedmindset.Ithinkfromtheangleofcustomers.AndIwouldprovidealternativeproposalsindetailstomycustomersratherthanasingleplan.Secondly,twoyearsagoIwonthecompanyawardsnamed"Someonespecial".Thisawardwasprovidedtoemployeeswhohadtakenextrastepsintheirpositions.SoIthinkifItookthisnewposition,Iwouldalsobeabletotakesomeextrastepsonitanditwouldbegoodforthecompanytoo.Thirdly,IalsowouldlovetomentionthatinmypreviousjobIworkedasacustomerservicespecialist.SoIdohaveworkingexperiencetohandlecustomers.SoIhaveenoughconfidenceforbeinganexcellentcustomerorderspecialistinthefutureandIamreadyforit.BusinessCorrespondence商業(yè)信ContactdetailsContactdetails合同細(xì)節(jié)Beforehandadv.預(yù)先，事先We’llbegrateful我們會(huì)非常感激Relatedmaterial相關(guān)材料Priorto在…Itlookslike好像…Alongwith和…一起Theletterwrites信上說(shuō)Enclosedadj.附上的CopyofouragendaForyourreview供你參考Intheenvelope在信封里Attachtov.附上GivethemanothercallInresponsetoSendittomeIguess..ContactinformationIncareof由…轉(zhuǎn)交Beaddressed寫(收信人的 地DepartmentheadConfirmv.Inwriting以形Discussv.ForasecondReviewv.A:A:你看到 。B:如果他們要我說(shuō)上 的目的就是 形式確認(rèn)一BA有關(guān)Milton Clock721討論過(guò) A:他們要你提前 B:我看一下，”如果 的話，我們會(huì)非常感激。”好像…AB信上說(shuō)請(qǐng)查收隨信附上的會(huì)議日程復(fù)印件，供你參考。在信封里我什么也沒(méi)有看到A:” A:你看到 A:DidyouseetheletterIgotfromBradformfi ?Theysentitinresponsetoyourphonecalllastweek.B:如果他們要我說(shuō)上 B:Iftheywantedtosaysomethingaboutmycalllastweek,whydidn'ttheysentitto ，所以才在地址處加上由部門 有關(guān)Milton合同的討論內(nèi)容。A:Iguesstheymustnothaveyourcontactinformation,sotheysentitaddressedincareofyourdepartmenthead.Anyhow,theywrotetoconfirminwritingwhatyoudiscussedaboutMiltoncontract.BB:CanIseeitforaAA:Sure,hereit Clock先生，關(guān)于上周五的通話內(nèi)容，我寫信來(lái)確認(rèn)我們定于7月21日的會(huì)議。我們已經(jīng) B:“DearMr.Clock,furthertoour ephonecalllastFriday,I'mwritingtoconfirmourmeetingonJuly21st.Aswediscussed,ourmeetingistoreviewthecontractdetails.”A:他們要你提前寄 A:DidtheyaskyoutosendthefilesB:我看一下，”如果 的話，我們會(huì)非常感激?！焙孟瘛瑽:Let'ssee,“We'llbegratefulifyoucouldpleasesendrelatedmaterialstoourofficepriortoourmeeting.”Itlookslike...Hey!Wasthereanythingelsewassentalongwiththisletter?AA:Idon'tthinkso,whydoyou:”B:Theletterwrites:“pleasefindtheenclosedcopyofouragendaforyourreview.”Idon'tseeanythingelseintheenvelope. A:Maybetheyforgottoattachittotheletter.Youshouldgivethemanother在..prior在..priorbesentalongagenda/schedule也許maybe/perhaps忘記v.forgetvfurther通話，ephonevconfirm會(huì)議meeting討論discuss審核reviewcontract細(xì)節(jié)detailadj.related 如 DearMr.Clock,furthertoour ephoneDearMr.Clock,furthertoour ephonecalllastFriday,I'mwritingtoconfirmourmeetingonJuly21st.Aswediscussed,ourmeetingistoreviewthecontractWe'llbegratefulifyoucouldpleasesendrelatedmaterialstoourofficepriortoourmeeting.WasthereanythingelsewassentalongwiththisWhydoyouaskTheletterPleasefindtheenclosedcopyofourMaybetheyforgottoattachittothe1.Furthertofurthertothemeetingyesterday,IhavemadesomeadjvtPeoplearelivingfurtherawayfromtheirShelivesfurtherthanme.Ifpeoplediscusssomethingtheytalkaboutitofteninordertoreachadecision.討IwillbediscussingthesituationwithcolleaguesWhenyoureviewforanexamination,youreadthingsagainandmakenotesinordertobepreparedfortheexamination.復(fù)習(xí)4Iamgratefultoyouforcomingtovisit6Placinganorder下訂inadvance/填寫訂購(gòu)單(供應(yīng)訂貨fillthe打幾 makeafew運(yùn)行訂單處理(續(xù)訂單runtheorder還有什么東西…?Isthereanything去確認(rèn)一下他們能否Trytoseeiftheycan…?beforetheendofbusinessdaytomorrow…最好不要…trytodobetteraboutthelastonamonthly無(wú)論如何(無(wú)論以何種方式anyhow加快，促進(jìn)(努力解決)v.expeditewilltonercartridgekɑ?tr?d?)/amakeanorderalargeorder可能probablyofficesupplyin總務(wù)部門HousekeevI’mpretty數(shù)量習(xí)慣beusedto ngbulkaslonggivesomebodyaheadsacoupleA:A:我們的墨盒已經(jīng)沒(méi)墨了，你能定套新的B:我 所有A:你可以和總務(wù)部門仔細(xì)檢查一下，但我非常確定我們所有的機(jī)器都要換新墨盒B:好的，我去打幾個(gè) B:好的，我會(huì)做好的。A:OurA:Ourtonercartridgesarealreadyoutofink.Couldyoumakeanorderforanewset?B:We’llneednewcartridgesforalloftheprintersintheoffice?Thatwillbealargeorder,probablyabout2to3cases.Theofficesupplystoreweusuallygomightnothavethatmanyinstock.A:YoucandoublecheckwiththeHousekeeDepartment,butI’mprettysureallofthemachineswillneednewcartridges.Lasttimewhenwemadeourordertother,thetywasalsoprettyhigh.They’reusedtoreceivingsuchbulkordersfromus.Aslongaswegivethemaheadsupacoupledaysinadvance,theycanusuallyfilltheB:Okay,I’llmakeafewcallsandrunourorderbyHousekee firsttomakesure.IsthereanythingelseweneedtoorderwhileI’matit?A:Ithinktheonlythingiscartridge.Trytoseeiftheycandeliveritbeforetheendofbusinessdaytomorrow.Weshouldreallytrytodobetteraboutwaitinguntilthelastminutetofillordersthatareusuallymadeonamonthlybasis.Anyhow,seewhatyoucandotoexpeditetheorderthistime.B:Okay,will1Co-Workers同AirheadBefedupwithCarelessMakeabadworkingenvironmentNegativecallingSeemtoCapableNicetobearoundEnthusiasticHe’sverygoodat他在…Cheery愉快的(也可以形容一個(gè)人爽快的)Strengths長(zhǎng)處She’sneverwillingtostayalittlelaterattheoffice.她從來(lái)不愿多加一點(diǎn)兒WeaknessSpendEasytogetalongwithWillingstealthecreditExperienceA:A:I'mreallyfedupwithHarry!He'sthebiggestairheadI'veevermet.Healwaysmakescarelessmistakes,andhe'sapaintoworkwith.B:Youshouldn'tbesonegative.You'llalwayshavesomeco-workersthatarehardertoworkwiththanothers.Butifyouarenegativeandstartname-callingintheoffice,itwillmakeabadworkingenvironmentforeverybody.A:Youonlysaythatbecauseyoudon'thavetoworkwithhim.Thepeopleinyourdepartmentseemtobecapableandnicetobearound.TakeMaryforexample.She'ssmartandenthusiastic.I'venevermetanyoneascheeryassheis.B:Everybodyhastheirstrengthsandweaknesses.EvenLarry.Hemightbeapaintobearound,buthe'salsoverygoodatstayinginbudgetonprojects.Mary,ontheotherhand,spendsourprojectmoneylikethere'snotomorrow.Also,she'sneverwillingtostayalittlelaterattheoffice.Shealwaysleavesat5:00pmsharp.A:Isn'tthereanyoneintheofficethatisaperfectco-worker?WhataboutBob?EverybodylovesBob.Eventhoughhe'sfreshoutofcollegeandstillabitgreen,heisagreatco-B:Youareright.He'sahardworker,easytogetalongwith,honest,andheneverstealsthecreditonprojects.Theonlythinghe'slackinginisexperience.A:Maybethat'swhyhe'ssoSharpisusedafterstatingaparticulartimetoshowthatsomethinghappensatexactlythetimestated.(…點(diǎn))整例：Sheplannedtounlocktheshopat8:00sharpthis8Asharppointoredgeisverythinandcancutthroughthingsveryeasily.Asharpknife,tool,orotherobjecthasapointoredgeofthiskind.鋒利的Withasharpknife,makediagonalslashesinthechickenMakeadialogueaboutgossiwithyourco-22can’tstandcan’t，降低…的v.working你有沒(méi)有試過(guò)haveyouv.breathenv.如果不是為了Ifitwasn’t ina非常，十分（表示強(qiáng)調(diào)）plain叫喊yellat…can’tsupportmyselfcan’taffordmylifetodealv.getaA:A:HowarethingsgoingintheofficelaB:Justawful.Twoweeksago,wegotanewboss,andIcan’tstandhim.Heisreallyunreasonableaboutourworkload.Sincehecame,IhavebeensobusythatIhaven’thadtimetobreathe.A:Thatbad,huh?Whatabout ality?IsheaniceguyatB:Iamnotsolucky.Henotonlygivesustoomuchwork,butheisalsojustplainmeanaboutit.Heconstantlyyellsatusorcriticizedus.HeisalwaysdegradingtheA:Whataterribleworkingenvironment.Haveyoutriedtalkingtoanyoneaboutit?Maybethebossofyourboss?B:Iwasgoingto.ButmybossguessedwhatIwasthinking.HegavemesomuchworktodothatafternoonthatIdidn’tgetaroundtomeetingwiththesupervisorofourA:Itmustbeterrible.Whydon’tyoujustB:Ifitwasn’tforthemoney,Iwouldquitinaheartbeat.Buttheproblemis,Ican’tsupportmyselfifIdon’twork.A:Yeah,butabosslikethat?Todealwithhimeveryday.YoushouldgetaBrainstorming集體討商業(yè)提案business想出 eup沒(méi)主義／沒(méi)轍runoutof不好isn’tshelf??lfputontakea你說(shuō)的對(duì)You’rerightno頭腦adjmakes懸而未決have…inthe頭腦，思維…沒(méi)有好處it’snogoodA:A:HaveyouthoughtupanygoodideasforourbusinessB:Ihaven’tcomeupwithanythinggoodyet.Somehowmybrainisn’tfunctioningtoday.A:Maybeyoushouldtakeabreak,you’vebeensittingatyourcomputerforthreehourstryingtoputsomethingtogether.Nowonderyourmindisn’tverysharpnow.B:Icameupwithafewdifferentthoughtsontheproposal,butnowI’vecomple yrunoutofideas.A:Maybewecanshelfth