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機(jī)票預(yù)訂MakingairlinereservationIwanttobookaseattoNewYork.I'dliketomakeareservationtoShanghai.I'dliketoreserveaseattoSingaporeIwantaone-wayticketforJune23Iwanttodeparttomorrowmorning.Iwantaround-tripticketIwantareturnticketWhattimeareyouflightstoAtlantatomorrow?WhatflightsdoyouhavegoingtoAtlantatomorrow?Willyoubetravellingfirstclassoreconomy?Whichwouldyouprefer,firstclassoreconomy?Cabin:fistclass,businessclass,economy/touristclassWhichairlinewouldyouprefertoflywith?Isthereadiscount?Howlongwillthisflighttake?Whenwillittakeoff/arrive?IwanttotakeadirectflightI'dliketoconfirmmyreservationMakingAirlineReservationClerk:OrientalAirlines.Canihelpyou?Jason:yes,i'dliketoreserveaseattoSingapore.Clerk:justonemoment,please.Letmecheckforyou.Jason:OK.Clerk:wehavetwoflights,oneat2:00pm,andtheotherat5:00pm.Bothflightshaveseatsavailable.Whichwouldyouliketotake,sir?Jason:i'dliketotakethefirstavailableflight.Clerk:whichwouldyouprefer,firstclassoreconomy?Jason:economy,please.WhattimedoestheflightgetintoSingapore?Clerk:at8:00o'clock.Doyouhaveanyotherquestions?Jason:whendoihavetocheckin?Clerk:youhavetobethereanhourbeforethedeparture.Thankyouforflyingwithus.更改航班ReschedulingaflightI'dliketocancelmyreservationtoLondonWhatifiwanttoputoffmyflight?I'dliketochangemyreservationifpossibleHowaboutchangingmyflighttotomorrownoon?Youcanputmeonstandby把某人加入排隊(duì)等待的行列。我可以等退票Howmanyhoursinadvanceshouldireturntheticket?Aretheseticketsnon-refundable?Isthereapenaltyforreturningtheticket?Ijustmissedmyflightandneedtorescheduleit.Canichangemyflightschedule?Whendoesthenestflightleave?Canigetontothenextflight?Whichflightshallitakethen?Arethereseatsstillavailable?Arethereseatsavailable?Pleasecheckitagainforme.Areyousurethatthere'snoticketontheflight?ReschedulingaflightNick:ijustmissedmyflight.Clerk:oh,i'msorrytohearthatNick:couldyourescheduleit?Clerk:yes,whenwouldyouliketorescheduleitfor?Nick:howaboutchangingmyflighttotomorrownoon?Clerk:thatwasfortomorrowatnoon?Pleaseletmeverifyflightavailability?Nick:yesClerk:OK,there'sstilloneseatavailableonthatflight.Butit'sinbusinessclass.Icanletyouhavethatifyoulikefornoadditionalcharge,butreschedulingcostsalittleextra.Nick:what;sthechargeforrescheduling?It'snottoosteep,isit?Clerk:no,notvery.It'sonlya$20charge.Andwenowhaveacityterminalsoyoucancheckyourbagsbeforeyougettotheairport.Nick:that'sgreat.Thankyou.辦理登機(jī)手續(xù)checkinginMayiseeyourticketandpassport,please?Doihavetowritedownallthethingsihavetodeclare?Canmyluggageweighupto30kilos?Howmanyitemsofcarry-onluggagearepermitted?Howmuchhandluggageamiallowed?Ihaveapieceofbaggagetocheck.I'dliketocheckthisitemofluggage.I'dlikeawindowseatCanihaveanaisleseat,please?Istheplaneontime?Howlongistheflightdelayed?What'sthedeparturetime?What'sthearrivaltime?Whendoestheplanegetthere/here?Whenwillwebeginboarding?WewillbeginboardingsoonWhichboardinggateshouldigoto?WhichgateisfortheflighttoNewYork?Tellmethegatenumber,please.CheckinginClerk:mayiseeyourticketandpassport,please?Cindy:sure!Heretheyare.Clerk:anyluggage?Cindy:justthissuitcaseClerk:yourbackpackisverybigandtoday'sflightisquitefull.I'mafraidthatyouwillhavetocheckyourbackpacktoo.Cindy:noproblem.Canihaveanaisleseat,please?Clerk:yes.Iwillgiveyouanaisleseatinthecenterrow.Hereyouare,yourticket,passportandboardingpass.PleaseboardtheplaneatGate15Cindy:thankyouverymuchClerk:you'rewelcome.HaveaniceflightCindy:arethereanyin-flightmoviesonthistrip?Clerk:yes,thereare.Pleaseaskyourflightattendantwhenyouboard;idon;thavethaatinformationhereCindy:thanks.Onplane在飛機(jī)上Mayiseeyourboardingpass,please?我能看一下您的登機(jī)牌嗎?Ican'tletyouinwithoutaboardingpassPleaseobservethenosmokingsigns.Canyoushowmethewaytomyseat?Wouldyoumindexchangingseatswithme?Caniputitintheoverheadcompartment頭頂行李艙?Ifeelsick.Doihavetokeeptheseatbetfastenedatalltimes?Howdoibringmyseatbacktoitsfulluprightposition?Caniusethetoiletnow?Wouldyoupleasehelpmeadjusttheairflow?Couldihaveablanket?Canyouoffermeasnack?Willlunchbeservedinflight?Canihavesomethingtodrink?OntheplaneStewardness:what'syourseatnumber,sir?Eric:it's30AStewardness:thatwillbethreerowsupontheright.It'sthewindowseat.Isthisyourbag?Eric:oh,yes.Caniputitintheoverheadcompartment?Stewardness:well,it'stoobig.Itmightfalldownandhurtsomebody.Couldyouplaceitundertheseatinfrontofyou,please?Eric:sure.Wouldyoupleasehelpmeadjusttheairflow?Ifeelabitcold.Stewardness:yes.Youjustturntheknobhereaboveyouinwhicheverdirectionyoulike.Youcanshutitoffbyturningittightlytotheright.Wouldyoulikeablanket?Eric:yes,thanks.Canihavesomethinghottodrink?Stewardness:yes,ofcourse.Whatwouldyouprefer?Eric:coffee,please/Stewardness:wewillbeservinglunchinabout15minutes.Wouldyoupreferthebeeforthechickentoday?Eric:ithinki'dlikethechickentoday.Thankyou.Stewardness:comingrightaway,sir.Pickingupluggage行李提取Excuseme,wherecanigetmyluggage?Whichcarousel(行李傳送帶)isforthebaggagefromChina?Whereistheluggageclaimarea彳丁李領(lǐng)取處?Pleasepresentyourluggagetag.Iseeourbagsontheconveyorbelt.傳送帶CaniusethisbaggagecartWherecanifindacart?It'sincrediblethatyoulostmyluggage.Oneofmybagsseemstobemissing.Oneofmysuitcaseshasn'tcomeoutyet.Myluggageseemstobedamaged.Youneedtotakeresponsibilityformyluggage.Pleasehavesomeonebringmyluggageup.ineedsomeonetohelpmewiththeluggageI'mnothappywiththewayyouhandledmyluggage.I'mnotsatisfiedwiththewayyoudealtwithmyluggage.There'sarip(裂口,裂縫)inmyluggageMyluggageisdamaged.LosingluggageBert:oneofmysuitcaseshasn'tcomeoutyet.Clerk:wereyouonFlight138formNewYork?Bert:yes,iwasClerk:allofthebaggagesformthatflighthasbeencleared.Bert:areyousure?Clerk:yes,theplaneisempty.Bert:oh,mygod!Thatmeansyoulostmyluggages.Whatdoihavetodo?canyoucheckagain?Justtobesure.Clerk:i'msorry,sir.Buttheplanehasbeenclearedandisbeingreloadedforthenestflight.You'llhavetofilloutthisinsuranceclaimformandsubmititattheairlineofficeeitherhereattheairportordowntown.Bert:whatcaniexpecttohappennow?Clerk:theairlinewilldoacomputersearchtofindoutwhereyourbagendedupandtrytogetitbacktoyouassoonaspossible.Inthemeantime,pleasedealwiththeoffices;theyhavemanymoredetailsthanido.Bert:thanks.Havingborderentryinspection入境檢查Doyouhaveavisa?Thisismyvisa.Hereismypassport.What'syournationality?What'syourcitizenship?Myvisaexpiresinoneday.Myvisaisvalidforoneyear.Thisismyfinaldestination.Howlongdoyouplanonstaying?Howlongwereyououtofthecountry?What'sthepurposeofyourvisit?Forbusinessorforpleasure?I'llstayherefor3monthesI'llleavethiscountryverysoon.I'mleavingthedayaftertomorrow.I'mplanningtostayfor20daysorso.I'mhereonbusiness.I'mhereonholiday.I'vecomeforaconference.IlostmypassportOh,dear,ileftmypassportontheplane.Canyouwaitasecond?I'mlookingformypassportI'llextendmyvisa.IlostmymedicalcertificateMymedicalcertificateismissing.EnteringacountryOfficer:caniseeyourpassportplease,sir?Steve:ok,hereitis.Officer:howlongwillyoubeinChina?Steve:fortwoweeks.Officer:wherewillyoubestaying?Steve:BeijingandShanghai.Officer:whatisthepurposeofyourvisit?Forbusinessorforpleasure?Steve:businessandpleasure.Officer:doyouhaveanythingthatrequiresdeclaration?Steve:yes,ihavemydeclarationformhere.Iboughtsomeextrabottlesofalcoholandafewextracartonsofcigarettes.Officer:nottoworry.We'llhaveyouallsortedoutveryquickly....Thereyougo.Enjoyyourstay.Steve:thanks.I'vebeenheremanytimesbeforeandiloveithere.Everytimeicomeihaveagreattime.登機(jī)廣播語(yǔ)Goodafternoonpassengers.Thisisthepre-boardingannouncementforflightCA992toLondon\乘客朋友們下午好,這是飛往倫敦的CA992次航班登機(jī)前的廣播PassengersflyingtoLondononAirChinaflightCA992,yourflightisnowboarding乘坐中國(guó)國(guó)際航空公司CA992次航班前往倫敦的乘客請(qǐng)注意,現(xiàn)在開(kāi)始登機(jī)。PassengersonflightCA992pleasenote:yourflightisnowboardingatGate8乘坐CA992次航班的乘客請(qǐng)注意:您的航班正在8號(hào)登機(jī)口登機(jī)Wearenowinvitingthosepassengerswithsmallchildrenorthoserequiringspecialassistancetocometotheboardingcounter(beginboarding)請(qǐng)帶小孩或需要特別幫助的乘客開(kāi)始登機(jī)Pleasehaveyourboardingpassandidentificationready.Regularboardingwillbegininapproximatelytenminutestime.Thankyou.請(qǐng)準(zhǔn)備好您的登機(jī)牌和身份證件。大約10分鐘后開(kāi)始正常登機(jī)。謝謝合作Wenowinviteallfirstclassandbusinessclasspassengerstoboard頭等艙及商務(wù)艙乘客請(qǐng)登機(jī)Wewillnowbeacceptingallremainingpassengerstoboard其余旅客請(qǐng)登機(jī)Thefinalchecksarebeingcompletedandthecaptainwillorderforthedoorsoftheaircrafttoclaseinapproximatelyfiveminutestime.最后的檢查即將完畢,大約5分鐘后機(jī)長(zhǎng)下令關(guān)閉艙門機(jī)艙內(nèi)廣播語(yǔ)Inordertoensurethenormaloperationofaircraftnavigationandcommunicationsystems,mobilephones,remotecontroltoysandotherelectronicdevicesthroughouttheflightandthelaptopcomputersarenotallowedtouseduringtake-offandlanding.為了保障飛機(jī)導(dǎo)航及通訊系統(tǒng)的正常工作,在飛機(jī)起飛和降落過(guò)程中請(qǐng)不要使用手提電腦,在整個(gè)航程中不要使用手機(jī)、遙控玩具及其他電子設(shè)備。Wewilltakeoffimmediately.Pleasebeseated,fastenyourseatbelt,andmakesureyourseatbackisstraightup,yourtraytableisclosedandyourcarry-onit
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