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經(jīng)典word整理文檔,僅參考,雙擊此處可刪除頁(yè)眉頁(yè)腳。本資料屬于網(wǎng)絡(luò)整理,如有侵權(quán),請(qǐng)聯(lián)系刪除,謝謝!國(guó)開(kāi)管理英語(yǔ)4答案國(guó)開(kāi)(中央電大)本科《管理英語(yǔ)4》形考任務(wù)(單元自測(cè)1至8)試題及答案國(guó)開(kāi)(中央電大)本科《管理英語(yǔ)4》形考任務(wù)(單元自測(cè)1至8)試題及答案(國(guó)開(kāi)平臺(tái)形考任務(wù)必備資料)說(shuō)明:資料整理于2021年4月19日平臺(tái)考試網(wǎng)址:://.ouchn。適用專(zhuān)業(yè)及層次:工商管理行政管理本科。單元自測(cè)1試題及答案題目順序是隨機(jī)的使用查找功能(Ctrl+F)進(jìn)行搜索[題目]—Thisprojectistoobigformetofinishontime.—________________.[答案]I'llgiveyouahand[題目]AT&;Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.[答案]morelikely[題目]______CEOsspendplanning,themoreprofitabletheirpaniesare.[答案]Themoretime[題目]______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.[答案]Dueto[題目]______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.[答案]Notonlydo第1頁(yè)共52頁(yè)目]—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?—________________.[答案]I'dloveto,butI'mbusythisweek[題目]—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.—__________.We'vebeenworkinghard,butstillgettingbehind.[答案]You'reright[題目]—Isitpossibleforyoutoworkouttheplantonight?—__________[答案]Ithinkso.[題目]—Wecouldletsomeofthestaffworkfromhome.________________?—That'sagoodidea.案]Whatdoyouthinkofit[題目]Eventhebestcontinuallyseekwaysto______theirskills.[答案]sharpenisthroughenthusiasmandquietintensity______wetransformcreativityandvisionintothetechnologies.[答案]that[題目]Supervisorsshould______theiremployeesintwo-waymunicationsothatunderstandingtakesplace.[答案]engage[題目]ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy'srestaurant.[答案]those[題目]TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.[答案]onhowto[題目]Theresponsibilitiesinhandbook______thatmanagers第2頁(yè)共52頁(yè)havetobeconcernedwithefficiencyandeffectivenessintheworkprocess.[答案]indicate二、聽(tīng)力理解:聽(tīng)錄音選擇最佳答案(共50分)。請(qǐng)聽(tīng)錄音:UNIT1TL.MP3操作提示:通過(guò)下拉選項(xiàng)框選擇答案。1.WhatkindofroleisMelindatakingonforherjob?[C]A.HRmanager.B.Projectmanager.[答案]C.Projectcoordinator.2.HowlongwillMelindabetrainedforhernewrole?[B]A.Onemonth.[答案]B.Halfamonth.C.Oneyear.3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?[A][答案]A.Onceamonth.B.Twiceamonth.C.Onceaweek.4.WhatkindofcontractcanMelindasignwithoutsidecontractors?[B]A.Permanentworkercontract.[答案]B.Standardtemporary-workercontract.C.Standardindustrycontract.5.WhichonedoesNOTbelongtoMelinda'sresponsibilities?[A][答案]A.Formulatetheindustrystandardofpayment.B.Manageandcoordinateherprojectteam.C.Reporttheprojectprogresstotheboard.二、閱讀理解:根據(jù)文章內(nèi)容判斷正誤(共50分)。WHOKILLEDNOKIA?Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramid第3頁(yè)共52頁(yè)withthreefactors:1)thatNokiawastechnicallyinferiortoApple,2)thatthepanywasplacentand3)thatitsleadersdidn'tseethedisruptiveiPhoneing.Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthepany'smiddleandtopmanagerswhichledtopany-wideinertiathatleftitpowerlesstorespondtoApple'sgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethepanycamefromtwoplaces.First,thepany'stopmanagershadaterrifyingreputation.SomemembersofNokia'sboardandtopmanagementweredescribedasextremelytemperamentalandtheyregularlyshoutedatpeopleatthetopoftheirlungs.Itwasverydifficulttotellthemthingstheydidn'twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagers第4頁(yè)共52頁(yè)afraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'goals.Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthatyoucangetresourcesbypromisingsomethingearlier,orpromisingalot.It'ssaleswork.Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationand第5頁(yè)共52頁(yè)feedbacktounderstandthetrueemotionintheorganization.操作提示:正確選T錯(cuò)誤選1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.[[答案]F]2.Nokia'smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'tlistentothem.[[答案]F]3.Nokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.[[答案]T]4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.[[答案]F]5.Nokia'stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.[[答案]T]單元自測(cè)2試題及答案題目順序是隨機(jī)的使用查找功能(Ctrl+F)進(jìn)行搜索[題目]—Ifyoucan'tsaywhatyou'veetosayatthemeeting,what'sthepoint?—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.[答案]Icanseethat[題目]—Willyougoonapicnicwithustomorrow?—____________________.[答案]I'mafraidIhavenoidea[題目]—____________________identifytheproblemsthathavebeenoccurring?—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.第6頁(yè)共52頁(yè)[答案]Areyouableto[題目]—Howcanyouexplainthelatestsituation?—____________________,Iknowitisallmyfault.[答案]Sorry[題目]—Howdidyourmeetinggoyesterday?—____________________actually,itwasreallyfrustrating.[答案]Notsogood[題目]Effectiveleadersdistillplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.[答案]that[題目]EverytimeItriedtosaysomething,hewould______tosomethingelse.[答案]moveon[題目]He'sleftnow,butproductivityhasn't______thatmuch.[答案]pickedup[題目]Ithinktheprimary______factoristhere'sbeensomuchabsencelately.[答案]contributing[題目]Ifdemandisrisingbutthefirm__________frommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.[答案]issuffering[題目]Intoday'senvironment,__________peopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.[答案]where[題目]Whatyouneedtodoistokeepthingsshortandsweet,justthe______.[答案]highlights[題目]WhenthemessagefinallyreachedthemandCenter,it__________mutatedtobee—Send第7頁(yè)共52頁(yè)threeandfour-pence,we'regoingtoadance.[答案]had[題目]Whowas______themeeting?[答案]chairing二、完型填空(共50分)操作提示:通過(guò)下拉選項(xiàng)框選擇正確的詞匯。WHATWEHAVEHERE:AFAILURETOMUNICATEItisthe[[答案]weirdest]thing.Therearemorewaysthanevertomunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstay[[答案]connected]—withanyone.Shouldyou[[答案]shoot]offanTapoutatext?Postaprivatemessageon?Writeontheirwall?Skype,poke,pingorconjurethemuponadigitaltincanphone?Andonceyoureachsomeone,youwonder:Ishepayingattention?HowdoyouEvenwiththetechno-easeof[[答案]countless]municationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered[[答案]out]oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.二、閱讀理解:根據(jù)文章內(nèi)容判斷正誤(共50分)。HABITSOFHIGHLYEFFECTIVEMUNICATORSIt'snosecretthatgoodleadersarealsogoodmunicators.Indeed,municationandleadershipareinextricablytied.Howcan第8頁(yè)共52頁(yè)yougalvanize,inspireorguideothersifyoudon'tmunicateinaclear,credibleandauthenticway?Hereare5essentialmunicationpracticesofeffectiveleaders:1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofmunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforthefuture.2.Maketheplexsimple.Effectiveleadersdistillplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddplexity.Saywhatyoumeaninasfewwordsaspossible.3.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluesethroughinyourmunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbeeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouare第9頁(yè)共52頁(yè)andwhatyoucareabout.Don'thidebehindaputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivemunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示:正確選T錯(cuò)誤選1.municationandleadershipdon'talwaysgohandinhand.[[答案]F]2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.[[答案]F]3.Usingtechnicaljargonmakesaleaderconvincing.[[答案]F]4.municatingsincerelyisalwaysthebest.第10頁(yè)共52頁(yè)案]T]5.Observationisasimportantasmunicationwhenyouwanttoknowwhatpeoplereallythink.[[答案]T]二、閱讀理解:根據(jù)文章內(nèi)容完成選擇題(共50分)。MUNICATIONFAILUREThemeaningofmunicationgoesalotdeeperthanpeopleoftenthink.municationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivemunication.Ineffectivemunicationcanbedisastrous.ThereisafamousstoryofaBritishArmymanderwhosentthemessageSendreinforcements,we'regoingtoadvance.backtohismandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedthemandCenter,ithadmutatedtobee--Sendthreeandfour-pence,we'regoingtoadance.Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofmunicationfailure.Eachhasitsownindicative第11頁(yè)共52頁(yè)signs.?Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativemunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.?Thesecondtypeisexecutivefailure,wheremunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthepanyordepartments,alossofco-ordinationandanincreaseinplaintsfromcustomersasthingshappenlateornotatall.?Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivemunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,is第12頁(yè)共52頁(yè)likelytosufferhugelyasteamsynergyslips.操作提示:通過(guò)題目后的下拉選項(xiàng)框選擇正確答案。1.Confirmingreceptionofthesentmessagesmeans[C].A.themessagesaresenttorightreceiversB.themessagesarecorrectlyunderstood[答案]C.themessagesarecorrectlyunderstoodbyrightreceivers2.InthefamousBritishArmymanderstory,whichstepprobablydidNOTgowronginthemunicationchain?[A][答案]A.Conceiving.B.Sending.C.Receiving.3.WhatisChinesewhispers?[B]A.WhowhispersinChinese.[答案]B.Agametopassmessagearoundinawhisper.C.Chinesepeoplewhodon'tnormallytalkveryloudly.4.AllocativefailuredoesNOThappenwhen[A].[答案]A.therightinformationgoestotherightplaceB.apanygathersfalseinformationC.thecorrectinformationisnotreceivedbytherightdepartmentorperson5.Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure?[C]A.Decreasingcreativityacrossdepartments.B.Inadequatemunicationbetweendepartments.[答案]C.Increasingcustomerplaints.單元自測(cè)3第13頁(yè)共52頁(yè)試題及答案題目順序是隨機(jī)的使用查找功能(Ctrl+F)進(jìn)行搜索[題目]Howdoyougetyourmembersto______asateam?[答案]pulltogetherIliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.[答案]outsideofthebox[題目]Inhighschool,Iamequallyfortable______asamemberofateamandindependently.[答案]working[題目]Theteamcreatesanenvironment______peoplearefortableinmunicating,advocatingpositions,andtakingaction.[答案]inwhich[題目]—CouldIborrowyouriPadforafewhours?—_____________[答案]Sure,hereyouare.Enjoyyourtime.[題目]—IamsorryforwhatIhavesaidtoyou.—_____________[答案]Don'tthinkanymoreaboutit.目]—Whatareyourteammateslike?—_____________案]Theyareallwarmheartedandhelpful.[題目]—WillyouhelpmearrangeameetingwithMr.Brown,please?—_____________[答案]SorryIcan't.Ihavetofinishmyprojectrightnow.[題目]—_____________—I'dliketohavethisfilmdeveloped.[答案]MayIhelpyou?[題目]IbelievethatIhavealottocontribute______ateamenvironment,andamfortableinbothleadershipandplayerroles.[答案]to[題目]Ihavebeenveryluckyto第14頁(yè)共52頁(yè)havehad______managersduringmycareersofar.[答案]terrific[題目]IfItakethetimetotalkwithmymanageratthebeginningofaproject,we______offtoagreatstartonthesamepage.[答案]canget[題目]Regularandconcretefeedbackisimportant______whoisnotperforminguptoherpotential.[答案]whendealingwithaworker[題目]Teammembersare______asuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledgetocontribute.[答案]viewed[題目]Themajorityoftheseteamchallenges______anywhere.[答案]canbedelivered二、閱讀理解:根據(jù)文章內(nèi)容完成選擇題(共50分)。ATEAMWORKGAMEAteamofabout35employeeshadetogetherforateambuildingevent.Theywereayoung,brightandenthusiasticteam.However,oneoftheirchiefproblemswasthefactthattheywouldn'tshareinformationorsolutionswitheachother,andtheteamleaderthoughttheyweretoofocusedonthemselvesandnotontheteam.Asaresult,shebroughtthemallintothecafeteria.Allofthetablesandchairshadbeenstoredaway,andfundecorationsandhundredsofdifferentcoloredballoonshadbeenplacedaroundthe第15頁(yè)共52頁(yè)room.Inthecenteroftheroomwasabigboxofballoonsthathadn'tbeenblownupyet.Theteamleaderinstructedeverybodytopickaballoon,blowitup,andwritetheirnameonit,buttheyhadtobecarefulnottobursttheballoon.Althoughtheyweregivenasecondchanceiftheirfirstballoonpopped,theywereoutofthegamethesecondtimeround.Intheend,about30teammemberswrotetheirnameswithouttheirballoonspopping.Theywerethenaskedtoleavetheroomand,afterfiveminutes,theteamleaderbroughtthembackinandaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.After15minutesofsearching,noonehadfoundtheirballoon,andtheteamweretoldthattheywerethengoingtomoveontothethirdroundoftheactivity.Inthisround,eachteammemberwasinstructedtofindanyballoonwithanameonitandthengivethatballoontothepersonwhosenamewasonit.Withintwominutes,everybodyhadtheirownballoon.Theteamleadersummarizedtheactivitythus:Wearemuchmoreefficientwhenwearewillingtosharewitheachotherandmuchbetteratproblemsolvingwhenweareworkingtogether,notindividually.Sometimes,第16頁(yè)共52頁(yè)membersofteamscreateobstaclesbyfocusingsolelyontheirownpursuitsandgoals.Everymemberoftheteamshouldaskthemselvesonaregularbasiswhattheyaredoingandwhattheycandofortheteam.操作提示:通過(guò)題目后的下拉選項(xiàng)框選擇正確答案。1.Thisteambuildingeventwasaimedat[B].A.helpingtheseyoung,brightandenthusiasticemployeesbeemoreconcentratedontheirwork[答案]B.makingtheteammembersknowhowtoshareinformationorsolutionsandcooperatewitheachotherC.buildingupteammorale2.Thiseventwasheldin[A].[答案]A.aself-servicerestaurantB.acoffeeshopC.aclassroom3.Abouthowmanyteammemberswereoutofthesecondroundoftheactivity?[C]A.30.B.35.[答案]C.5.4.Whichstatementbelowiscorrect?[C]A.Inthesecondround,everyoneoftheteamhadfoundtheirballoonsafter15minutes.B.Inthethirdround,theteammemberswereaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.[答案]C.Inthethirdround,everybodyhadtheirownballoonwithhelpfromotherswithin2minutes.5.Whatwastheeventgoingtoteachtheseemployees?[A][答案]A.第17頁(yè)共52頁(yè)Sharingandcooperatingwithotherteammembersismoreefficientwhentheyareworkingtogether.B.Focusingsolelyonemployees'ownpursuitsisnotallowedinworkplace.C.Failureofteamworkiscausedbyindividual.閱讀理解:根據(jù)文章內(nèi)容判斷正誤(共50分)。TIPSFORTEAMBUILDINGWhenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes?Traditionally,manyorganizationsapproachteambuildinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathadbeendisplayedattheretreatortheseminarfailstoimpactlongtermbeliefsandactionsbackatwork.I'mnotaversetoretreats,planningsessions,seminarsandteambuildingactivities—infactIleadthem—buttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkbyretreatingasagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.?Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmethodssotheteamexpendsits第18頁(yè)共52頁(yè)energyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.?Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown—theproblemisnotusuallytheirpersonalities;instead,itisoftenthefactthattheteammembershaven'tagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.?Buildfunandsharedoccasionsintotheorganization'sagenda—holdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusementpark.Holdamonthlypanymeeting,sponsorsportsteamsandencouragecheeringteamfans.?Useicebreakersandteamworkexercisesatmeetings—thesehelpteammembersgettoknoweachother,sharedetailsabouteachotherslives,andhavealaughtogether.?Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforpanymerchandiseandgiftcertificates.Theonly第19頁(yè)共52頁(yè)thinglimitingyouisyourimagination.Ifyoudothetypesofteamworkbuildinglistedabove,you'llbeamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethantheyeverthoughtpossible—together.操作提示:正確選T錯(cuò)誤選1.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.[[答案]T]2.Theauthorclaimsthatplayinggamestogetherisasimportantasformteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.[[答案]F]3.Retreatinthefirstparagraphmeanswithdrawaloftroopsafteradefeat.[[答案]F]4.Icebreakingmotivatesteammemberspetewitheachother.[[答案]F]5.Agoodteamworkcultureenablesindividualsmakemoreeffortstogether.[[答案]T]單元自測(cè)4試題及答案題目順序是隨機(jī)的使用查找功能(Ctrl+F)進(jìn)行搜索[題目]Self-esteemneedsmightincludethe______fromaworkplace.[答案]rewards[題目]______clearlymunicatewithandactivelylistentoemployeesisessentialtoimprovetheirperformance.[答案]Beingableto[題目]______thejob,employersdon'twanttohire第20頁(yè)共52頁(yè)peoplewhoaredifficulttogetalongwith.[答案]Regardlessof[題目]—__________—Youmightaswellwriteathanks-note.[答案]Couldyousuggestsomewaysoftherewards?[題目]—DoyoumindifIusevoucherstospendinarestaurant?—__________[答案]Notatall.Goahead.[題目]—Wow!Thisisafantasticproject!veneverknownyou'resocreative.—__________案]Thanksforyourpliments.[題目]—You'dbetternotpushyourselftoohard.Youcanasktheteamandlisten.—__________[答案]Youareright.[題目]—CanIgetyouacoupleoftea?—_________________________.[答案]That'sveryniceofyou[題目]Alltheteammemberstriedtheirbest.Welostthegame,_________.[答案]however[題目]Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker'sday.[答案]lightup目]paniesare______interestedinyoursoftskills______theyareinyourhardskills.[答案]as…as…[題目]Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel______thepanycaredaboutthemandtheirwell-being.[答案]asif[題目]Ithinkabigpartofitis______weknowhowtohavefunonthejob.[答案]that[題第21頁(yè)共52頁(yè)目]Learningnewthingshasalwaysbeenagreat______forme.[答案]motivator[題目]Theleader______atcreatingopportunitiestoproviderewards,recognitionandthankstohisorherstaff.[答案]excels二、聽(tīng)力理解:聽(tīng)錄音判斷正誤(共50分)。請(qǐng)聽(tīng)錄音:UNIT4TL.MP3操作提示:正確選T錯(cuò)誤選1.Humanresourcessupportedtheproposalofgivingthebusinessintelligenceapayincentiveeverythreemonthsatthebeginning.[[答案]F]2.BradfromhumanresourcessupportsScott'sidea.[[答案]T]3.CarlottaisthemanagerofHRD.[[答案]F]4.Menandwomeninthebusinessintelligenceteamwhohavebeenselectedtogettheprizewillreceivethesamerewardingthings.[[答案]F]5.Theprize-winnercannotchoosetheprizethatcostsmorethan$500.7.Theprize-winnercanonlyhavematerialawardsandnodayoff.[[答案]T]二、閱讀理解:根據(jù)文章內(nèi)容判斷正誤(共50分)。THERIGHTWAYTOMOTIVATEEMPLOYEESIt'simportantforaCEOtobepassionateandenthusiastic,butthere'salineofprofessionalismthatmustalwaysbemaintained.AccordingtoareportfromthetechnologywebsiteVentureBeat,PayPalCEODavidMarcuswroteacriticalletterto第22頁(yè)共52頁(yè)hisemployeesblamingthemfornotusingPayPalproductsandencouragingthemtoleaveiftheydidn'thavethepassiontousetheproductstheyworkfor.Accordingtothewebsite,partoftheleakedletterreads:It'sbeenbroughttomyattentionthatwhentestingpayingwithmobileatCafe17lastweek,someofyourefusedtoinstallthePayPalapp,andothersdidn'tevenremembertheirPayPalpasswords.That'sunacceptabletome,andtherestofmyteam,everyoneatPayPalshoulduseourproductswhereavailable.That'stheonlywaywecanmakethembetter,andbetter.Inclosing,ifyouareoneofthefolkswhorefusedtoinstallthePayPalapporifyoucan'trememberyourPayPalpassword,doyourselfafavor,goandfindsomethingthatwillconnectwithyourheartandmindelsewhere.Whilenotobviousatfirst,theletterrevealsaproblemofmoraleandcultureatPayPal.Asanexecutive,youcertainlywantyouremployeestouseandpromoteyourproducts.However,whenfacedwithasituationwherestaffisn'tembracingwhattheymake,youneedtoinvestigatetherootoftheproblem--notthreaten.Whenfacedwithinternalproblems,goodexecutivesstartbyaskingwhy.Theyreachouttotheir第23頁(yè)共52頁(yè)executiveteamfirstandthentotheentirestafftofindtherootofaproblemandhowtofixit.Sendingoutaone-sidednoteabouttheproblemisnotleading,it'sretreating.Leadershipstartsbylistening.Goodexecutivesneedtogetoutamongthestaffandaskquestionsandlistenwithoutjudgmentorreaction.ThefactthatpanyemployeesarenotembracingandusingitsproductsisafailureofleadershipthatMarcusneedstoaddressbyself-reflection.Attheendoftheday,ifhisemployeeshavetobeforcedtousetheapp,howcanheexpectconsumerstowanttowillinglypaytouseit?Marcusshouldhavefocusedonthreequestions:?Whyareyounotusingtheapp??Whatisitthatwecandotoensureyouuseourapp??Whatdoyouneedfromme?操作提示:正確選T錯(cuò)誤選1.ACEOonlyneedstobepassionateandenthusiastic.[[答案]F]2.ItisnotprofessionalthatPayPalCEOblameshisemployeesnottousePayPalorforgetPayPalpasswords.[[答案]T]3.Aone-sidednotereferstotherootofPayPal'sproblem.[[答案]F]4.Whenfacedwithinternalproblems,goodexecutivesfindtherootofaproblemintheirexecutiveteamfirst.[[答案]T]5.Good第24頁(yè)共52頁(yè)executivesneedtogivefeedbackimmediatelywhentheyarelisteningtothestaff.[[答案]F]二、閱讀理解:根據(jù)文章內(nèi)容完成選擇題(共50分)。HOWGOOGLECONTINUESTOKEEPEMPLOYEESHAPPYWorkingforGoogleisadreamofmany,notjustbecauseofwhatthispanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughout

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