服務管理類書籍詳細介紹（管理人必讀）

MERGEFIELDTITLE2ServiceManagement,3rdMERGEFIELDCTITLE服務管理，第三版MERGEFIELDAUTHOR（MERGEFIELDAuthor_BGUniversityofTexas-Austin）ISBN：MERGEFIELDISBN0071181156出版年代：MERGEFIELDCR_year2001出版社：McGraw-Hill目錄原價(USD)：人民幣零售價：教輔材料：MERGEFIELDSUPPLE教師手冊內容簡介：MERGEFIELDFEATURE_IServiceManagementisthebest-sellingtextinthismarketandincludesfantasticandcurrentexamplesfromthefieldoftechnology.Thetexthasextensivecoverageonglobaloperations,andtheneedforcontinuousimprovementinqualityandproductivityintheserviceindusty.ServiceManagementalsodoesanexcellentjobofdemonstratinghowcrucialfunctionalareasoforganizationsuchasmarketing,strategicissues,operationsandhumanbehaviorimpacteffectiveservicemanagement.MERGEFIELDFEATURE_II本書是該領域的暢銷書，其突出特點為包含技術領域精彩而適時的例證。該書內容涉及全球運營、服務業(yè)質量與產量持續(xù)改進的需求等。主要章節(jié)：PartIUnderstandingServices1.TheRoleofServicesandtheEconomy2.TheNatureofServices3.ServiceQuality4.ServiceStrategyPartIIDesigningtheServiceEnterprise5.NewServiceDevelopmentandProcessDesign6.TheSupportingFacility7.ServiceFacilityLocation8.TheServiceEncounter8S.ChapterSupplement:WorkMeasurement9.InternetServicePartIIIManagingServiceOperations10.ForecastingDemandforServices11.ManagingWaitingLines11S.ChapterSupplement:ComputerSimulation12.CapacityPlanning13.ManagingCapacityandDemand14.ManagingFacilitatingGoods15.ServiceandSupplyChainManagement15S.ChapterSupplement:VehicleRouting16.ManagingServiceProjects17.LinearProgrammingApplicationsinServicesPartIVTowardWorld-ClassService18.QualityandProductivityImprovement18S.ChapterSupplement:DataEnvelopmentAnalysis(DEA)19.GrowthandGlobalExpansionAppendixA:AreasofaStandardNormalDistributionAppendixB:UniformlyDistributedRandomNumbers[0,1]AppendixC:ValuesforLqfortheM/M/cQueuingModelAppendixD:EquationsforSelectedQueuingModels

MERGEFIELDTITLE2ProjectManagementMERGEFIELDCTITLE項目管理MERGEFIELDAUTHOR（MERGEFIELDAuthor_BGOregonStateUniversity）ISBN：MERGEFIELDISBN0071163166出版年代：MERGEFIELDCR_year2000頁數(shù)：496出版社：McGraw-Hill目錄原價(USD)：人民幣零售價：教輔材料：MERGEFIELDSUPPLE教師手冊（題庫）/教師光盤內容簡介：MERGEFIELDFEATURE_IProjectManagementisatextwithcases;itissuitableforacourseinprojectmanagementandforprofessionalswhoseekaprojectmanagementhandbook.Thistextaddressesthemajorquestionsandissuestheauthorshaveencounteredwhileteachingandconsultingwithpracticingprojectmanagersindomesticandforeigncountries.Thetextisverycontemporaryandup-to-date.Thisapplication-orientedtextprovidesaroadmapformanaginganytypeofproject--forexample,informationtechnology,R&D,engineeringdesign,construction,pharmaceutical,andmanufacturing.Thetexthelpsthereaderdiscoverthestrategicroleofprojectsincontemporaryorganizations,howprojectsareprioritized,whattoolsandtechniquescanbeusedtoplanandscheduleprojects,whatorganizationandmanagerialstyleswillimprovechancesofprojectsuccess,howprojectmanagersorchestratethecomplexnetworkofrelationships,factorsthatcontributetothedevelopmentofahighperformingprojectteam,theprojectsystemwhichwillhelpgainsomemeasureofcontrol,howprojectmanagersprepareforanewinternationalprojectinaforeignculture,andfinallyhowseniormanagementcandevelopasupportiveorganizationalcultureforimplementingprojects.GrayandLarsonpresentbalancedviewofthetechnicalandsocio/culturaldimensionsofmanagingprojects.MERGEFIELDFEATURE_II本書包含教程與案例，既適宜于項目管理的課堂教學，又可作為業(yè)內人士的工作參考書。該書作者本人多年從事項目管理的教學與咨詢工作，這一點注定該書是理論與實踐相融合的結晶。作為一本實踐導向的書，它涉及的領域極為廣泛：信息技術、研發(fā)管理、工程設計、建筑業(yè)、醫(yī)藥業(yè)、生產加工業(yè)等等。

MERGEFIELDTITLE2TechnologyManagement:TextandInternationalCasesMERGEFIELDCTITLE技術管理：教程與國際案例 MERGEFIELDAUTHORNormaHarrisonISBN：MERGEFIELDISBN0071121250出版年代：MERGEFIELDCR_year2002頁數(shù)：MERGEFIELDPAGES456出版社：McGraw-Hill目錄原價(USD)：人民幣零售價教輔材料：MERGEFIELDSUPPLE教師手冊內容簡介：MERGEFIELDFEATURE_IHarrisonandSamson'sTMisatextandcseapproachtostudyingthemanytacetsoftechnologymanagement.Abroadanddiverseperspectiveispresentedfromvariousindustiesthroughouttheworld.Thisapproachprovidesstudentsbetterunderstandingofkeysuccessfactorsforimplementationoftechnologyprojects.Studentsseefirst-handhaowtoimplementtechnologicalchangebyexamingingtheprocesses,routines,organizationalstructure,culturalandleadershipfactorsthatrelatetointroducingandimplementingsuccessfulnewtechnology.Themostexcitingandbeneficialaspectofthistextisitsauthorship,thecaseswerewrittenbyleadingexpertsformtopinstitutionsaroundtheworldincludingUSA,UK,Germany,Japan,Korea,AustraliaandCanada.StudentsareaffordedtheopportunitytolearnfromNationalGuru'sofTechnologyManagementallinoneconvenientbook.MERGEFIELDFEATURE_II綜合美國、英國、德國、日本、韓國、澳大利亞及加拿大等各國案例，這本由著名的作者組撰寫的技術管理教科書以多視角闡述了多種行業(yè)的技術管理的各方面問題，可謂技術管理集大成者也。主要章節(jié)：Chapter1-AReviewofTechnologyManagementChapter2-TechnologyStrategyChapter3-DevelopmentofTechnologicalCapabilitiesChapter4-ManagingInnovationChapter5-TechnologyManagement,OperationalSystemsStrategy,andBusinessCompetitivenessInterfacesChapter6-DecisionsandImplementationofNewTechnologyChapter7-OrganizingforTechnologyChapter8-E-BusinessTechnologyDevelopmentsCases(22cases)1.TheBoeingCommercialAirplaneGroup:DesignProcessEvaluation2.ACaseStudyofManufacturingOrganizationReconfigurationforOrganizationalDevelopmentatAlanGroup,UK3.ACaseStudyoftheImplementationandManagementofSupplyChainManagementatBectonDickinson……

NEXTMERGEFIELDTITLE2SupplyChainLogisticsManagementMERGEFIELDCTITLE供應鏈物流管理 MERGEFIELDAUTHORDonaldBowersox(MERGEFIELDAuthor_BGMichiganStateUniversity)ISBN：MERGEFIELDISBN0071123067出版年代：MERGEFIELDCR_year2002頁數(shù)：MERGEFIELDPAGES672出版社：McGraw-Hill目錄原價(USD)：人民幣零售價教輔材料：MERGEFIELDSUPPLE教師手冊內容簡介：MERGEFIELDFEATURE_ISupplyChainLogisticsManagementisexcitingandpromisestobolstertraditionallogisticacoursesandinvigoratesupplychainmanangementcourse,byexaminingtraditionallogisticsissueswithinthecontextofthesupplychain.Mosttextbooksapproachthissubjectfromalimitedperspective,studyingonlyinternalfunctionsofanorganizationtotheexclusionofissuesthatrelatetotheentiresupplychain.SupplyChainLogisticsManagement,providesasolidfoundationthatclearlydescribestheroleoflogisticswithinthesupplychain,portrayingacompleteviewofthesubjectandgoingfarthertoshowhowallthepiecesfittogether.MERGEFIELDFEATURE_II在研究供應鏈的時候，大多數(shù)同類書只局限于公司內部控制功能，而本書則著眼于整個供應鏈與物流的各個環(huán)節(jié)，立足于傳統(tǒng)，又注重內容的創(chuàng)新，細致入微，又深入淺出，是該領域難得的一本好書。主要章節(jié)：PartILogisticsinSupplyChainCollaborationChapter1:Twenty-firstCenturySupplyChainsChapter2:LeanLogisticsChapter3:CustomerAccommodationChapter4:Market-DistributionStrategyChapter5:Procurement-ManufacturingStrategiesChapter6:OperationalIntegrationCases(4)IntegrativeManagementIntegratedLogistics(DuPont)WoodmereProductsZwickElectricalAlternativeDistribution(Nabisco)PartIITechnologyStructureChapter7:InformationNetworksChapter8:EnterpriseResourcePlanningandExtensionSystemsChapter9:AdvancedPlanningandSchedulingProblems:TechnologyPartIIIOperationsChapter10:InventoryManagementandStrategyChapter11:TransportationInfrastructureandRegulationChapter12:TransportationManagementChapter13:WarehousingChapter14:PackagingandMaterialsHandlingProblems:LogisticalOperationsPartIVNetworkDesignChapter15:NetworkIntegrationChapter16:DesignProcessandTechniquesCases(5)NetworkDesignWestminsterMLCCWGPChemicalWesternPharmaceutical(A)WesternPharmaceutical(B)PartVAdministrationChapter17:OrganizationandRelationshipManagementChapter18:PerformanceandFinancialAssessmentCases(4)SupplyChainManagementWoodsonChemicalPerformanceControlWilmontDrugsDreamBeauty

MERGEFIELDTITLE2MISfortheInformationAge,3rdMERGEFIELDCTITLE信息時代的管理信息系統(tǒng)，第三版 MERGEFIELDAUTHORStephenHaag（MERGEFIELDAuthor_BGUniversityofDenver）ISBN：MERGEFIELDISBN0071123466出版年代：MERGEFIELDCR_year2002頁數(shù)：MERGEFIELDPAGES464出版社：McGraw-Hill目錄原價(USD)：人民幣零售價教輔材料：MERGEFIELDSUPPLE教師公文包/網(wǎng)上資源內容簡介：MERGEFIELDFEATURE_IMISfortheInformationAge,3rdedition,maintainstheuniqueoverallapproachofthesuccessfulsecondedition:therightmixoftraditionalandleadingedgetopicalcoveragealongwithLOTSofhands-on,problem-solvingprojects.Haagworkswellforprofessors(andstudents)whowantaveryinteractive,engagingexperience,andforthosewhowanttoseeastrongtietothelatestandgreatestontheinternetandcorrespondingtextbookwebsite.Haagisequallyappropriateforbothbusinessandnon-businessmajors.ThisrevisionnowclearlydistinguishesbetweentechnicalandmanagerialtopicskeytoMISbyorganizingthetechnologycoverageintoModulesandthemanagerialmaterialintoChapters.Inresponsetofeedbackfrombothusersandnon-users,thechaptershavebeenslightlyreorganizedtoincorporateincreasedcoverageofE-CommerceandE-Business(Nowafullchapter5).Pedagogicalfeatureshavebeenretainedbutfine-tunedandthevibrantdesignhasbeentoneddowntoreflectfewerfeaturesonapage.MERGEFIELDFEATURE_II該書的上一版在教學實踐中取得巨大成功，被廣泛采用，本版在上一版的基礎上作了更新，使本書特點更為突出：互動式表述方法，傳統(tǒng)內容與新興技術的緊密結合，對于專業(yè)或非專業(yè)的學生都是很好的教材或參考書。主要章節(jié)：CHAPTER1:THEINFORMATIONAGEINWHICHYOULIVEChangingtheFaceofBusinessMODULEA:INFORMATIONTECHNOLOGYSYSTEMSSupportingInformationProcessingCHAPTER2:STRATEGICANDCOMPETITIVEOPPORTUNITIESUsingITtoGenerateOrganizationalHorsepowerCHAPTER3:DATABASESANDDATAWAREHOUSESAGoldMineofInformationMODULEB:BUILDINGDATABASESERDsandDataModelingCHAPTER4:DECISIONSUPPORTANDARTIFICALINTELLIGENCEBrainpowerforYourBusinessMODULEC:NETWORKTECHNOLOGIESSupportingE-CommerceandE-BusinessCHAPTER5:ELECTRONICCOMMERCEANDE-BUSINESSTheNew揈.Conomy?CHAPTER6:EMERGINGTECHNOLOGIESInnovationsforTomorrowCHAPTER7:DEVELOPINGITSYSTEMSOrganizational,End-User,andWorkgroupPerspectivesCHAPTER8:MANAGINGINFORMATIONANDKNOWLEDGEWORKERSStayingonTrackCHAPTER9:PREPARINGFORTHEFUTUREHereToday,ButWhereTomorrow?

StrategicLogisticsManagement戰(zhàn)略物流管理 JamesR.ISBN：MERGEFIELDISBN0071181229出版年代：MERGEFIELDCR_year2001出版社：McGraw-Hill目錄原價(USD)：人民幣零售價：教輔材料：MERGEFIELDSUPPLE教師手冊/教師光盤/題庫/錄象帶（非贈品）內容簡介：MERGEFIELDFEATURE_IThefourtheditionofthisbookisanexcellentbalanceoftheoryandpracticalapplicationandcontinuestoincludestate-of-the-artlogisticsinformationandtechnology.Thisisoneofthefewbookstohaveaviewoflogisticsfromandmarketingperspective.Inaddition,itintegratestheareasoflogistics,marketing,finance,accounting,technologyandmanufacturing.Extensivecoverageofcustomersatisfaction,globalissues,andaccounting/financeissuesareincorporatedthroughoutthetextaswellasinseparatechapters.Examplesof"realworld"illustrationsofconceptsarealsoincludedineachchapter.Thisbookhasbeenextensivelyrevisedandupdatedintheareasoftechnology,globalcoverage,andtransportation.MERGEFIELDFEATURE_II該書是理論基礎與實際應用完美結合的典范，是極少數(shù)的從營銷角度闡述物流的教科書之一。它廣涉物流、營銷、金融、會計、技術與生產等領域，并且既在全書中貫穿又有單獨章節(jié)闡述了客戶滿意度、全球化等問題。大量實例的運用使各章概念清晰，新版在技術發(fā)展、全球化及交通運輸?shù)确矫孀髁烁屡c擴充，一出版即受到廣泛關注。主要章節(jié)：1.Logistics’RoleintheEconomyandtheOrganization2.SupplyChainManagement3.CustomerService4.OrderProcessingandInformationSystems5.FinancialImpactofInventory6.InventoryManagement7.ManagingMaterialsFlow8.Transportation9:DecisionStrategiesinTransportation10.Warehousing11.MaterialHandling,ComputerizationandPackaging12.Procurement13.GlobalLogistics14.GlobalLogisticsStrategies15.OrganizingforEffectiveLogistics16.LogisticsPerformanceMeasurement17.MeasuringandSellingtheValueofLogistics18.StrategicLogisticsPlan

MERGEFIELDTITLE2TheBusinessStrategyGame,7thMERGEFIELDCTITLE企業(yè)戰(zhàn)略模擬，第七版 MERGEFIELDAUTHORArthurThompson（MERGEFIELDAuthor_BGUniversityofAlabama-Tuscaloosa）ISBN：MERGEFIELDISBN0071201599出版年代：MERGEFIELDCR_year2002出版社：McGraw-Hill目錄原價(USD)：人民幣零售價：教輔材料：MERGEFIELDSUPPLE教師手冊內容簡介：MERGEFIELDFEATURE_IThisGameistheNo.1sellingcomputersimulationinthestrategicmanagementmarket.Itisthesinglebestexerciseavailableforhelpingstudentsunderstandhowthefunctionalpiecesofabusinessfittogetherandforprovidingstudentswithacapstoneexperienceindecision-making.Theexerciseofrunningasimulatedcompanyinacompetitivemarketsettinghelpsstudentsdevelopbetterdecision-makingjudgmentandimprovestheirskillsinevaluatingmarketandcompetitiveconditionsandrespondingtochangesthatareoccuring.TheBusinessStrategyGamehelpsstudentslearnfromworkingwiththenumbers,exploringoptions,andtryingtouniteproduction,marketing,finance,andhumanresourcedecisionsintoacoherentstrategy.Thecompanythatstudentsmanagehasplantstooperate,aworkforcetocompensate,distributionexpensesandinventoriestocontrol,cpitalexpendituredecisionstomake,marketingandsalescampaignstowage,awebsitetooperate,salesforecaststoconsider,andupsanddownsinexchangerates,interestrates,andthestockmarkettotakeintoaccount.Studentsmustweavefunctionaldecisionsinproduction,distribution,marketing,finance,andhumanresourcesintoacohesiveactionplan.Theyhavetoreacttochangingmarketandcompetitiveconditions,initiatemovestotrytobuildcompetitiveadvantage,anddecidehowtodefendagainstaggressiveactionsbycompetitors.Andtheymustendeavortomasimizeshareholderwealthviaincreaseddividendpaymentsandstockpriceappreciation.EachteamofstudentsischallengedtousetheirentrepreneurialandstrategicskillstobecomethenextNikeorReebokandridethewaveofgrowthtothetopoftheworldwideathleticfootwearindustry.MERGEFIELDFEATURE_II本書是公認的戰(zhàn)略管理的最好模擬軟件。學生分成小組運作一個模擬的公司，在生產、營銷、融資與人力資源等各方面根據(jù)各項數(shù)據(jù)與模擬情景作決策，教師可對各小組的運作結果進行綜合評估，借此學生可在“實踐”中輕松地掌握戰(zhàn)略管理的內容。

NEXTMERGEFIELDTITLE2OperationsManagement,7thMERGEFIELDCTITLE運作管理，第七版 MERGEFIELDAUTHOR（MERGEFIELDAuthor_BGRochesterInstituteofTechnology）ISBN：MERGEFIELDISBN0071121285出版年代：MERGEFIELDCR_year2002出版社：McGraw-Hill目錄原價(USD)：人民幣零售價：教輔材料：MERGEFIELDSUPPLE教師手冊/題庫/教師演示光盤/學習指南內容簡介：MERGEFIELDFEATURE_II該書包括制造業(yè)與服務業(yè)的運作管理，闡述從產品或服務的設計，運送或傳遞，到控制的各種策略。每一章節(jié)都遵循標準格式：概念、釋例、問題、案例、業(yè)內新聞及相關閱讀材料。作者著重表述了運作管理在今天的商務世界中的重要作用，將JIT、TQM等重要概念清晰而簡明地表述出來。該書的前版得到廣大教師的厚愛，經(jīng)過調整與更新的新版更成為教師的首選。主要章節(jié)：MERGEFIELDCONTENTPartIINTRODUCTION1IntroductiontoOperationsManagement2Competitiveness,Strategy,andProductivityPartIIFORECASTING3ForecastingPartIIISYSTEMDESIGN4ProductandServiceDesign4SReliability5CapacityPlanning5SDecisionTheory6ProcessDesignandFacilityLayout6SLinearProgramming7DesignofWorkSystems7SLearningCurves8LocationPlanningandAnalysis8STheTransportationModelPartIVQUALITY9IntroductiontoQuality10QualityControl10SAcceptanceSampling11TQMandQualityToolsPartVSUPPLYCHAINMANAGEMENT12SupplyChainManagement12SPurchasingandSupplierMgt.13InventoryManagement14AggregatePlanning15MRP&ERP16Just-in-TimeSystems16SMaintenance17SchedulingPartVIPROJECTMANAGEMENT18ProjectManagementPartVIIWAITINGLINESANDSIMULATION19WaitingLines19SSimulation

GlobalMarketingManagement,2nd 全球營銷管理第二版KotabeKotabe,Masaaki,TempleUniv.;Helsen,Kristiaan,HongKongUniv.ofScienceandTechnologyISBN：0471372897裝幀:cloth出版年代：2000 頁碼：768出版社：JohnWiley&Sons目錄原價(USD)： 人民幣原價：讀者對象： Marketingmanagersandbusinessprofessionals.使用情況： 適合外向型商學院，強調全球性。本書在美國得到紐約大學，加州伯克利大學等采用。內容簡介：Theultimateobjectiveofthisbookistohelpreadersprepareforthe21stCenturyandbecomeaneffectivemanageroverseeingglobalmarketingactivitiesinanincreasinglycompetitiveenvironment.Ratherthanbeingboundbythetraditionalbilateral(inter-national)viewofcompetitionandmarketing,KotabeandHelsenemphasizethemultilateral(global)natureofmarketing.Thisglobalapproachalsopresentsmarketinginacross-functionalapproachtothebusinessoperation.主要章節(jié)：GLOBALIZATION.GlobalizationImperative.GLOBALMARKETINGENVIRONMENT.GlobalEconomicEnvironment.GlobalFinancialEnvironment.GlobalCulturalEnvironment.PoliticalandLegalEnvironment.DEVELOPMENTOFCOMPETITIVEMARKETINGSTRATEGY.GlobalMarketingResearch.GlobalSegmentationandPositioning.GlobalMarketingStrategies.GlobalMarketEntryStrategies.GlobalSourcingStrategy:R&D,Manufacturing,andMarketingInterfaces.GLOBALMARKETINGSTRATEGYDEVELOPMENT.GlobalProductPolicyDecisionsI:DevelopingNewProductsforGlobalMarkets.GlobalProductPolicyDecisionsI:MarketingProductsandServices.GlobalPricing.CommunicatingwiththeWorldCustomer.SalesManagement.GlobalLogisticsandDistribution.ExportandImportManagement.MAN

InformationTechnologyforManagement2e 管理信息技術第二版EfraimTurban,EphraimMcLean,JamesWetherbeISBN：9971513781（印度版）裝幀:Paperback出版年代：2001出版社： JohnWiley&Sons 讀者對象： 管理信息系統(tǒng)三年級，四年級和MBA課程教材。使用情況： 斯坦福，加州伯克利，哥倫比亞大學等內容簡介： Managerswilllearnthemosteffectivewaystouseinformationsystemsinthisnewedition.Theauthorsexaminecasestudiestohighlightnewtechnologyandapplicationsincludingfuzzylogic,neuralcomputing,andhypermedia.

主要章節(jié)： PartI:ITintheOrganization1.Organizations,Environments,andInformationTechnology2.InformationTechnologies:ConceptsandManagement3.StrategicInformationSystemsPartII:NetworksandIT5.TheInternetandNetworkComputing:Discovery,Communication,andCollaboration6.ElectronicCommerceEthicalandOtherImpactsofInformationTechnologyonOrganizations,Individuals,andSocietyPartIII:UsingITTransactionProcessing,InnovativeFunctionalSystemsandSupplyChainIntegrationSupportingManagementandDecisionMakingDataandKnowledgeManagementIntelligentSupportSystemsPartIV:ManagingITPlanningforInformationTechnologyandSystemsITEconomicsSystemsDevelopmentManagingInformationResources,Control,andSecurityTechnologyReferenceGuidesT-1HardwareT-2SoftwareT-3DatabasesT-4DataCommunications

OrganizationalBehavior 組織行為學JohnR.Schermerhorn,Jr.,JamesG.Hunt,RichardN.OsbornISBN：9971513854(印度版)裝幀:Paperback出版年代：1999出版社：JohnWiley&Sons人民幣零售價： 內容簡介： Racingisateamsport.Everyonewhoracesprettymuchhasthesamecarandthesameequipment.Whatsetsusapartisourpeople....We'restrongerasateamthanweareonourown."-RayEvernham,pitcrewchiefforchampionracecardriverJeffGordonLikeautomobileracing,today'sfast-pacedandhighperformanceorganizationsrunontalentandteamwork.ThefieldofOrganizationalBehaviorisleadingacademiccurriculainskillsdevelopmentandintegrativethinkingfor21stcenturycareersuccess.OrganizationalBehavior,7theditionisdesignedtobestmeetthishighperformancestandard.FastOB!"Fast!"That'sthewordthatdescribesmostaccuratelytheworkenvironmentoftoday'shighperformanceorganizations.Understandingthisenvironmentanditsimplicationsisessentialforanyoneseekingcareersuccessinthe21stcentury!TheSeventhEditionofOrganizationalBehaviorreflectstherealitiesofthenewworkplacetobetterpreparestudentsforthefast-pacedworldofopportunitytheywillsoonenter.TeamupwithFastCompanyMagazineThistextfeaturesalearningpartnershipwithFastCompanymagazine,oneofthemosttalkedaboutmagazinesinbusiness!ThetextitselfincludesTheFastCompanyCollection,aseriesoffull-textarticlestoenhancethealreadyextensiveselectionofapplication-orientedandskills-buildingresources.AvailablewiththetextisTheNewFastCompanyHandbookoftheBusinessRevolution.Thisfascinatingsupplementprovidessixinsightfularticlesreprisedfrompastissuesofthemagazineaboutthechanginglandscapeofleadership,workandcareers.Thesethought-provokingarticlesaresuretochallenge,stimulate,andinspire!

主要章節(jié)：PART1ENVIRONMENTChapter1 OrganizationalBehaviorTodayChapter2TheHighPerformanceOrganizationChapter3 GlobalDimensionsofOrganizationalBehaviorPART2MANAGINGINDIVIDUALSChapter4 DiversityandIndividualDifferencesChapter5 PerceptionandAttributionChapter6 MotivationandReinforcementChapter7 HumanResourceManagementSystemsChapter8 HighPerformanceJobDesignsPART3MANAGINGGROUPSChapter9 TheNatureofGroupsChapter10 TeamworkandHighPerformanceTeamsPART4 MANAGINGORGANIZATIONSChapter11 BasicAttributesofOrganizationsChapter12 InformationTechnologyandOrganizationalDesignChapter13 HighPerformanceOrganizationalCulturesPART5MANAGINGPROCESSESChapter14 HighPerformanceLeadershipChapter15 PowerandPoliticsChapter16 InformationandCommunicationChapter17 DecisionMakingChapter18 ConflictandNegotiationChapter19 Change,InnovationandStressMODULE ResearchFoundationsofOrganizationalBehavior讀者對象： 大學管理專業(yè)（含MBA）組織行為學課程教材使用情況： 普度，印第安納，加州大學等

ProjectManagement:AManagerialApproach 項目管理JackR.Meredith,SamuelJ.Mantel,Jr.Meredith是項目管理方面的權威作者，其PM教材得到全球頂尖商學院的普遍采用。ISBN：9971512890（印度版）裝幀:Paperback出版年代：1999出版社：JohnWiley&Sons人民幣零售價： 讀者對象： 項目管理課程培訓，管理專業(yè)（MBA）項目管理課程教材使用情況： MIT,哈佛，普度內容簡介： Asbusinessesstruggletoimprovetheirrecordofcompletinglargescaleprojectsontimeandonbudget,interestingoodprojectmanagementskillsisskyrocketing.Forthepast10yearsthisbookhassetthestandardforestablishingprojectmanagementprinciples.Withasharpfocusonbusiness(ratherthanengineeringorconstruction),itprovidesalltheguidelinesandtoolsmanagersofprojectsneedtosucceed.Throughout,theemphasisisonproject/teammanagementtechniques,ratherthangeneralmanagementtechniques.Criticalaspectsofprojectmanagementarecoveredindetail,includingavailablesoftwarepackages,negotiation,projectmanagerselection,andprojectauditingandterminating.

主要章節(jié)：1． PartI:ProjectInitiation2. ProjectSelection3. TheProjectManager4. ProjectOrganization5. ProjectPlanningConflictandNegotiationPartII:ProjectImplementation7. BudgetingandCostEstimation8. Scheduling9. ResourceAllocation10. MonitoringandInformationSystemsProjectControlPartIII:ProjectTermination12. ProjectAuditing13. ProjectTerminationEpilogueAppendixA:AreaUndertheNormalDistributionAppendixB:ProbabilityandStatisticsAppendixC:AnswerstoEven-NumberedProblems

ManagingForTheFuture:OrganizationalBehaviorandProcedures,2nd未來管理：組織行為和過程，第二版DeborahG.Ancona，德博拉夫.安科拉，麻省理工學院教授，專事研究行為決策科學。提出了一個新組織結構——“網(wǎng)絡團隊”。

ThomasA.Kochan，托馬斯.科欽安，麻省理工學院教授，專門研究自動化工業(yè)、雇傭關系、人力資源管理。其研究重點是美國工業(yè)的創(chuàng)新性人力資源的傳播速度問題。

JohnVanMaanen，約翰.范馬男，麻省理工學院研究生項目負責人、教授、專門研究組織學習、人力資源管理，以及監(jiān)督和審核之間的平衡關系。

MaureenScully，毛潤.斯科利，麻省理工學院斯隆學院教授，研究領域是工作場所的不平等及產生的沖突。

D.EleanorWestney，D.伊利安諾.韋斯特尼，麻省理工學院教授，專事研究國際管理、日本企業(yè)、組織學習、研究與開發(fā)。ISBN:0-538-87546-1裝幀：Paperback出版年代：1999出版社：ThomsonLearning讀者對象：適用于本科、研究生的組織行為學課程。各模板可單獨用于組織、團隊或領導學課程使用情況：摩托羅拉大學培訓課程；人民大學與美國布法羅紐約州立大學合辦EMBA項目教輔材料：5AvailableSupplements內容簡介: 本書獨創(chuàng)性的模式視角可使讀者最大程度的靈活選擇教材內容。書中設置了一種“新的”組織（一種平面的、靈活的、基于網(wǎng)絡的多元實體），將這種組織作為管理活動發(fā)生的環(huán)境，并且從戰(zhàn)略設計、政治和文化這三種角度來分析組織和計劃行動。全書根據(jù)MIT13門優(yōu)秀課程編寫，由13個獨立的板塊組成。本書匯集了世界上名家學者們在該領域的研究觀點，從獨特視角分析其觀點的價值，比較了諸如迪斯尼樂園在美國的興盛、東京的火爆、巴黎的蕭條、提出了文化對各國的影響等獨到觀點。主要章節(jié)：ANALYTICS.Module1:The"New"Organization:TakingActioninanEraofOrganizationalTransformation.Module2:ThreeLensesonOrganizationalAnalysisandAction.Module2A:ConductingTeamProjects.TEAMS.Module3:MakingTeamsWork.Module4:DiverseCognitiveStylesinTeams.Module5:TeamProcesses.Module6:TeamsinOrganizations.ORGANIZATIONS.Module7:WorkforceManagement:EmploymentRelationshipsinChangingOrganizations.Module8:ManagingChangeinOrganizations.Module9:OrganizationalActioninComplexEnvironments.Module10:LearningAcrossBorders:DisneylandfromCaliforniatoParisViaTokyo.SKILLS.Module11:ManagingCulturalDiversity.Module12:NegotiationandConflictResolution.Module13:ChangeFromWithin:RoadstoSuccessfulIssueSelling.Index.新版特征：NEW!TheGridoutliningthetheindividual,managerial,andexternalskillsneededtomanageintheneworganizationhasbeenremovedtoincreasethefocusonthemodules'centraltheme.NEW!Organizedaroundfourmajorheadings:Analytics,TeamManagement,Organizations,andSkills.NEW!ModulesarenoworganizedintoCoreandSupplementalSectionsallowingevengreaterflexibilitybyidentifyingtheessentialcontentandtheabilitytosupplementadditionalmaterial.NEW!Module13onIssueSelling(writtenbySueAshfordandJaneDuttonoftheUniversityofMichigan)looksattheroleofmiddlemanagementingainingtheattentionoftopmanagementtoshifttheprioritiesanddirectionofthefirm.NEW!Module13onIssueSelling(writtenbySueAshfordandJaneDuttonoftheUniversityofMichigan)looksattheroleofmiddlemanagementingainingtheattentionoftopmanagementtoshifttheprioritiesanddirectionofthefirm.NEW!Substantiallyupdatedandrevised,ManagingfortheFuturereflectsthemostcurrentthinkingregardingorganizationsandmanagerialaction.

ManagementwithStudentCD-ROMandPERFModule,5th管理學，第五版RichardL.Daft,VanderbiltUniversity

理查德L.達夫特現(xiàn)任范德比爾特大學LOT中心主任、美國管理協(xié)會會員、《組織科學》雜志副主編、美國銀行協(xié)會等多家機構顧問。著有《組織理論與設計》等6本專著及數(shù)10篇學術論文

ISBN:0-03-027003-0裝幀：Hardcover出版年代：2000

出版社：ThomsonLearning讀者對象： Management,5eisappropriateforintroductoryorprinciplesofmanagementcoursesoranywherethefunctionsandroleofmanagementisexplored,inboth2-yearand4-yearschools.適用于管理學基礎教程或理論教程。教輔材料：17AvailableSupplements內容簡介: 作為管理學課程的主導教材，本書第5版又上升到了一個新的高度——融入了更多有關領導學、技術、新生話題、實際應用及變革創(chuàng)新等方面的內容，使得本書也成為當今最為出色的管理學教材之一。和前幾版一樣，第5版中繼續(xù)對有關管理學的核心理論與實踐進行了介紹，在注重最優(yōu)秀的傳統(tǒng)理論的同時，書中還對最新的管理學研究成果及實踐進行了深入的闡述。主要特點：

Internationalmanagementissuesareintegratedthroughoutthetext,andanentirechapterisdevotedtoglobaltopics,givingManagementatrueinternationalperspecti