乘務(wù)英語會話100句

乘務(wù)英語會話100句乘務(wù)英語會話100句PAGE4Goodmorning.Welcomeaboard!早上好，歡迎登機！Excuseme.MayIseeyourboardingpass?對不起，能看一下您的登機牌嗎？What’syourseatnumber?您的座位號是多少？I’mafraidyouareinthewrongseat.恐怕您坐錯了座位。5．MayIhelpyouwithyourbag?我能幫您提行李嗎？Pleasecarryyourbagandfollowme.請?zhí)嶂欣罡襾?。I’mafraidyou’llhavetostowyourbagundertheseatinfrontofyou.恐怕您要將行李放您前排的座椅下面。Youmayadjustyourseatbackbypressingthebuttononthearmofyourseat.您可以通過座椅扶手的按鈕來調(diào)節(jié)座椅靠背。Ifthere’sanythingwecandoforyou,justpressthecallbutton.如有任何需要，請按呼喚鈴。-我們飛行的速度是多少？-我們的飛行速度為每小時950公里。ShallIbringyouablanket?我給您拿床毯子好嗎？-Wherearewenow/Whichplaceisit?-WeareflyingovertheYangtzeRiver.-我們現(xiàn)在在哪里？/這是什么地方？-我們正在飛越長江。We’llsoonbeservingdrinks/dinner.Pleaseputdownthetraytableinfrontofyou.我們很快就要供應(yīng)飲料/正餐。請將您前面的小桌板放下來。Whatwouldyoulike,sir?先生，您想要點什么？Wouldyoulikesomeiceinyourdrink?您想在飲料里加點冰塊嗎?22．Sorry,butweareoutoforangejuice.對不起，橙汁已經(jīng)沒有了。23-Whyaren’twetakingoffyet?-Wearewaitingfortheaircraftaheadofustotakeoff.-為什么我們還沒有起飛？-我們要等前面的飛機起飛以后才行。24．I’msorryforkeepingyouwaitingsolong.對不起，讓您久等了。I’msorry.Ididn’tgetthat.Couldyourepeatit?對不起，我沒有完全聽懂。您能重復(fù)一遍嗎？MayIclearoffyourtablenow?我可以清理小桌板了嗎？-Howfaristhecityfromtheairport?-Thecityis26kilometersfromtheairport.-這個城市離機場有多遠？-該城市距離機場26公里。Accordingtothelatestweatherreport,theoutsidetemperatureis20degreescentigrade.根據(jù)最新的天氣消息，外面溫度為攝氏20度。Pleaseremainseateduntiltheplanehascometoacompletestop.在飛機完全停穩(wěn)前，請不要離開您的座位。Nowwe’dlikeyoutoacceptthelittlegiftasasouvenir.Wehopeyou’lllikeit.現(xiàn)在請您接受這小小的紀念品。希望您會喜歡。Couldyougiveussomeadviceonimprovingin-flightservice?您能就提高機上服務(wù)質(zhì)量給我們提些建議嗎？Wethankyouforflyingwithusandwehopetohavethepleasureofbeingwithyouagain.感謝您乘坐我們的航班，希望能有幸再次和您見面。Excuseme,sir.Couldyoupleasestepasideandallowtheotherpassengerstogothrough?對不起，先生。您能往邊上站一點讓其他旅客過去嗎？Couldyoupleasetaketheseataccordingtoyourseatnumber?您能按座位號入座嗎？Wouldyoumindmeputtingyourbaggagesomewhereelse?您不介意我?guī)湍研欣罘诺絼e的地方吧？Yourbagistooheavy.Itmightfalldownincaseofturbulenceandhurtsomebody.您的行李太重，萬一飛機顛簸掉下來，會砸傷人的。Sorry,sir.Thisisashortflight.Weonlyservesnacks.對不起，先生。這是短途航線，我們只供應(yīng)點心。Tobesafe,youshouldbringyourseatbackstoanuprightpositionandkeepyourseatbeltsfastenedduringtake-offandlanding.為了安全起見，在飛機起飛和著陸時，您應(yīng)將座椅靠背調(diào)直，系好安全帶。Excuseme,madam.Wouldyoupleaseholdyourbabyoutsidetheseatbelt?Thatwillbemorecomfortableforthebaby.對不起，女士。請將您的小孩放在安全帶的外面好嗎？那樣小孩會感到舒服些。Wehavemineralwater,orangejuice,Coke,Spriteandcoffee.Whichdoyouprefer?我們有礦泉水、橙汁、可樂、雪碧和咖啡。您想要哪一種？Sorry,sir.I’mafraidwedon’thaveitonboard.Wouldyoulikesomethingelse?對不起，先生。飛機上沒有配備，您想來點別的嗎？-What’sthis?-It’sbeef,sir.Wouldyoulikesome?-這是什么？-這是牛肉，您來一點嗎？Youshouldbeseatedintheassignedseat,inordertoensureproperweightandbalancefortheaircraftwhenittakesoff.為了飛機起飛時的配載平衡，您應(yīng)坐在指定的位置。]I’msorry,sir.Wehavedoublebooked.Wouldyoumindtakinganotherseat?對不起，這個座位我們開了重號，您不介意坐其他座位吧？-MywifeandIgotseparateseatsbutwewanttosittogether.-Wouldyoupleasetaketheseatassignedtoyouforthetimebeing?I’lltrytoletyousittogether.I’llaskifthatpassengermindmovingtoanotherseat.-我和我妻子的座位是分開的，但我們想坐在一起。-請暫時按座位號坐好嗎？我會盡量讓你們坐在一起的。我去問問那位旅客是否愿意換座位。AccordingtotheregulationofCAAC,thedeparturetimeonyourticketreferstothetimeforclosingcabindoor,butnotfortakingoff.Thereisabout15minutesbetweenthem.根據(jù)民航總局的規(guī)定，在您機票上的離港時間是指關(guān)機艙門的時間，而不是起飛時間，兩者之間大約相隔15分鐘。Weapologizeforthedelayindeparture.Ifwehaveanyfurtherinformation,we’llletyouknow.我們對推遲起飛深表歉意。如果有進一步的消息，我們會立即通知您的。Wearewaitingforafewpassengerstocompleteboardingformalities.我們正在等待幾位乘客辦理登機手續(xù)。Owingtotheheavyairtraffic,we’llwaituntilatake-offclearanceisgiven.由于空中航路擁擠，我們要等待通行許可才能起飛。Wehavejustbeeninformedthatthisflighthasbeencancelledduetomechanicalproblem.我們剛接到通知，由于機械故障本次航班已經(jīng)取消。I’msorrytotellyouthattheflighthasbeendelayedduetomechanicaltrouble/badweathercondition/poorvisibility/torrentialrain.很抱歉，我要告訴您，本次航班由于機械故障/天氣惡劣/能見度低/大暴雨延誤了。-Ihaven’tgotanydrinkyet.-Sorry,madam.Youweresleepingwhileweserved.Ididn’twanttointerruptyou.Whatwouldyouliketodrink?-我還沒有飲料呢。-對不起，女士。我們送飲料的時候您正在睡覺，我不想打擾您。您想喝點什么？-I’veaskedthreetimesforacupoftea.HowmuchlongerdoIhavetowait?-Oh,I’mverysorry.Idon’tknowhowthishappened.I’llgetyouonerightaway.-我要一杯茶都問了三次了，我還要等多久？-哦，實在對不起，我不知道怎么會發(fā)生這樣的事！我馬上給您去拿。I’mafraidIdon’tunderstandEnglishtoowell.Couldyoupleasespeakmoreslowly?對不起，恐怕我的英文不太好，您能否說慢一點？-Iwantchickenrice,butnotnoodles．-I’mverysorryforthemistake.I’llchangeitforyouatonce.Pleasewaitamoment.-我想要雞肉米飯，不是面條。-真是抱歉，我弄錯了。我馬上給您換一份，請稍候。I’mgladyoulikethem.Wouldyouliketohavesomemore?您能喜歡我非常高興。再來點嗎？Wouldyoumindmetakingtheseaway?您介意我把這些東西拿走嗎？-Iwouldliketoseethecockpit.-I’msorry.Itisnotpermittedwhilewearealoft.Youmayseeitafterweland.-我想去看一下駕駛艙。-對不起。飛機飛行過程中不允許進去，您可以在我們著陸后再看。-Sithereandchatwithme.-I’dliketo,butIhaveafewmorethingstodo.I’llreturnwhenIamfree.-坐下來和我說說話。-我很樂意，可是我還有點事情沒做完。等我空下來，我再回來和您說話。Wouldyoubekindenoughtorefrainfromsmoking?You’renotallowedtosmokeonthisflight/innon-smokingarea.請不要吸煙好嗎？本次航班全程禁煙/禁煙區(qū)內(nèi)不能吸煙。Excuseme,sir.MayIremindyouthatpassengersarenotallowedtoremoveemergencyequipmentbythemselves.Pleaseputbackthelifevest.對不起，先生。我提醒您，旅客們不允許私自移動緊急設(shè)備。請將救生衣放回原處。Youfeelpainsinyourearbecauseofachangeinairpressure.Youcanrelieveearachebychewinggumorcandy.您感到耳朵痛是由于氣壓改變的緣故。嚼塊口香糖或糖果就會好些。Weareencounteringsometurbulence.Pleasereturntoyourseatsandfastenyourseatbelts.我們遇到顛簸，請回到您的座位坐好，系好安全帶。WearegoingtoarriveatChongqingJiangbeiAirport15minutesbehindschedulebecauseofstrongheadwinds.因遇上強烈頂風(fēng)，我們到達重慶江北機場將晚點十五分鐘。-Thisfoodiscompletelycold!-I’mterriblysorry.Iguessitmustbeonthecounterfortoolong.Pleaseletmetakeitback.I’llbringyouafreshentree.-這些食物是冷的！-實在對不起。我想這一定是在臺子上放得太久了。請讓我把它拿走，我再給您拿過一份新的。66、Don’tworry.We’llprovidefreeaccommodationforeverypassenger.請不要擔心，我們將為每位乘客提供免費住宿。Excuseme,sir.Couldyoukindlyrefrainfromsingingsoloudly?Afewpassengershavealreadycomplained.對不起，先生。請您不要大聲地唱歌，有些旅客已經(jīng)在抱怨了。-I’mnotfeelingwell.Doyouhavesometabletforairsickness?-Yes,wehave.I’llbringyouone.Butthetabletworksbestonehourafterusage.-我覺得不舒服。有治暈機的藥嗎？-是的，我們有。我給您去拿。但服藥一小時后藥效最佳。Wehaveemptyseatsinthebackofthecabin.I’lltakeoutthearmrestandyoucanliedown.客艙后面還有空位。我將扶手取下，這樣您就可以躺下來了。We’llhavetostayhereovernight.Pleasetakeyourbelongingsandpreparetodisembark.我們將在這里過夜，請拿好隨身物品準備下飛機。Don’tworry.We’llprovidefreeaccommodationforeverypassenger.請不要擔心，我們將為每位乘客提供免費住宿。-Iwanttomovetothefirstclass.-Well,letmeseeifthereisanyseatavailable.-我想坐到頭等艙去。-好的，我先看一下有沒有座位。Sorry,sir.Thereisnovacantseatinthefirstclass.對不起，先生。頭等艙已經(jīng)沒有空位了。Wehaveavacantseatinthefirstclass.Pleasecomethiswaytocompletetheupgradingprocedurefirst.Theairfareis____yuanforthefirstclassand____yuanforeconomicclass.Soyou’llhavetopay_____yuanforupgrading.Weacceptcashonly.頭等艙還有一個空位。請隨我來，先辦理一下升艙手續(xù)。頭等艙的票價是______，普通艙的票價是______，因此，您升艙還得付______。我們只收現(xiàn)金。I’msorry,sir.Wedon’tacceptthiscurrency.YouhavetopayitinUS,CanadianandHKdollars,UKpoundsorGermanmarks.對不起，先生。我們不收這種錢。我們只收美元、加元、港幣、英鎊或德國馬克。No,thanks.Wedon’taccepttips.It’smypleasuretoserveyou.不，謝謝，我們不收）。能為您服務(wù)是我的榮幸！I’msorrytohearthat,Madam.Whenandwheredoyouthinkyoulostyourhandbag?Areyousureyoulostitinthecabin?女士，真是不幸，您是何時何地丟失手提包的？您肯定是在飛機上丟失的嗎？Well,don’tworry.Pleaseleaveyourname,address,telephonenumberandeverythingyouknowaboutyourhandbag.We’lltrytolocateitforyou.Ifwehaveanyinformationaboutit,we’llcontactwithyou.別著急，請留下您的姓名、地址、電話號碼和有關(guān)您手提包的詳細情況。我們會盡力幫您尋找的。如果有消息，我們會馬上通知您的。-WehaveJohnnieWalker,ChivasRegalandBourbon.Wouldyoulikeanydrinkbeforedinner?-I’dlikeaBourbon.I’lltakeitstraight.-我們有蘇格蘭威士忌、芝華士和波本。用餐前您想來點什么？-我要一杯波本，直喝。Howdoyoulikeyoursteakdone?Rare,mediumorwell-done?您要什么樣的牛排？嫩點的、適中的還是老點的？-WhatwilltheweatherbelikewhenwearriveatXX?-Accordingtothelatestweatherreport,itisraininginSeoul.Andtheraindoesn’tseemtostop.I’lltellyouifthereisanychange.-我們到達XX時，那里的天氣會怎么樣？-根據(jù)最新的天氣報告，漢城正下雨，而且看起來一時也不會停的。如果那里的天氣有什么變化，我會告知您。Inordertospeedupthearrivalformalitiesinthedestinationairport,youarerequestedtofillintheformsforCustoms,ImmigrationandQuarantinebeforelanding.為了盡快辦好到達目的地機場的手續(xù)，需要您在著陸前填好有關(guān)海關(guān)、移民和檢疫的表格。Ifyouhaveanyquestionsordifficultiesinfillingintheforms,pleaseletmeknowandI’llbeveryhappytoassist.填寫這些表格時，如有任何問題或困難，請讓我知道，我會非常樂意協(xié)助您的。Pleasegetyourpassport,healthandvaccinationcertificatesreadyfortheinspection.請將護照、健康證和預(yù)防接種證明書準備好以便檢查。We’llarriveatInchon大約十分鐘后，我們將到達仁川國際機場。當?shù)貢r間是晚間8：10。BeijingisonehourbehindSeoul./Beijingis13hoursaheadofNewYork.北京比漢城晚一個小時。/北京比紐約早十三個小時。Pleasewatchyourstep.It’srainingandveryslipperyoutside.請小心，外面在下雨，路面很滑。Yourcheckedluggagehastobeclaimedintheterminal.您的托運行李必須到候機樓認領(lǐng)。Ifyoucontinuetheflightwithus,pleaseobtainyourboardingpassfromthegroundstaffandwaitfordepartureintheterminal.如果您繼續(xù)隨我們航班飛行，請從地面人員那里領(lǐng)取登機牌，在候機樓等待離港。Youmayleaveyourbaggageontheplanebuttakeallvaluablesandimportantdocumentswithyou.Theplanewillstophereforonehourandtenminutes.您可以將行李留在飛機上，但貴重物品和重要文件必須隨身攜帶。飛機將在此停留一小時十分鐘。Fastenyourseatbeltsimmediately.Theplanewillmakeanemergencylandingbecauseofthesuddenbreakdownofengine.馬上系好安全帶。由于發(fā)動機出了毛病，飛機將做緊急迫降。Takeoutthelifevestfromtheundersideofyourseatandputiton!從座椅下拿出救生衣，穿上它！Don’tinflatethelifevestinthecabin.不要在客艙內(nèi)充氣！Inflatethelifevestbypullingdowntheredtabwhileyouleavetheairplane.一離開飛機立即拉下紅色充氣閥。Thisplanehaseightemergencyexits.Pleaselocatetheexitnearesttoyou.本架飛機有八個緊急出口，請找到離你最近的出口。Openyourseatbelts.Leaveeverythingbehindandcomethisway!解開安全帶，別拿行李，朝這邊走！Thisbuttonturnsonyouroverheadlight.這個按鈕用來開亮您頭頂上的（閱讀）燈。97、Thisoneistheseatreclinerbutton,ifyoupressthebutton,thebackofyourchairwillreclinesothatyoucanrelaxandbecomfortable.這是椅背傾斜鈕。如果您按一下，椅背就會傾斜，這樣您就會感到輕松而舒適了。98、Fortake-off,theseatmustbeinuprightposition.飛機起飛時，椅背必須保持垂直。99、IappreciateyourproblemandI’llseeifthereisavacantseatforyou.Pleasetaketheseatforthetimebeing.我理解您，我替您去看看是否有空位。請暫時坐這個位子。100、I’lltrytoconsultwiththepersonbesidehimtoexchangeseatswithyou.我盡量和他邊上的那個人商量一下，和您換個位子。101、Thetwopassengerswanttosittogether.I’mwonderingifitwouldbepossibleforyoutoexchangeyourseatwithhis.這兩個旅客想坐在一起，我想知道您是否愿意和他換一下座位。102、It’sourdutytoletyoufeelascomfortableaspossible.讓您感到舒適是我們的職責。103、Youmaynotleavethebaggagehere.Theaisleshouldn’tbeblocked.您不能把行李放在這兒，過道不能堵塞。104、I’llkeepitforyoucarefully.我會為您小心保存的。105、Theairportofourdestinationhasbeenclosed.Thereasonisunknownatthemoment.目的地機場已關(guān)閉，原因目前還不清楚。106、Theflightwillbedelayedbecauseofatorrentialraininourdestination.由于目的地機場正下著傾盆大雨，我們航班將會延誤。107、Wecan’ttakeoffbecausetheairportitclosedduetopoorvisibility.由于低能見度，機場關(guān)閉，我們不能起飛了。108、Theflighthasbeendelayedbecauseofbadweather.由于天氣惡劣，航班已延誤。109、Theflighthasbeendelayedduetosomemechanicaltroubles.Theengineersarema