sigmachamion培訓(xùn)教材英文

SixSigmaChampionTraining1SixSigmaFundamentalsChampionTrainingSixSigmaChampionTraining2TheSixSigmaBreakthroughStrategyhasbecomeaCompetitiveToolAlittlebitofhistory....SixSigmawasdevelopedbyBillSmith,QMatMotorolaIt’simplementationbeganatMotorolain1987ItallowedMotorolatowinthefirstBaldrigeAwardin1988SeveralofthemajorcompaniesintheworldhaveadoptedSixSigmasincethen....

TexasInstruments,AseaBrownBoveri,AlliedSignal,GeneralElectric,Bombardier,NokiaMobilePhones,LockheedMartin,Sony,Polaroid,Dupont,AmericanExpress,FordMotor,…….

SixSigmaChampionTraining3Frequentlyaskedquestions....WhatisSixSigmaandhowdoesitimpactthebottomline?WhereandhowdoesSixSigmafitintomybusinessprocess?WhatkindsofgainscanIexpecttoseeifIadoptSixSigma?HowlongdoesittaketoseefinancialbenefitsfromSixSigma?WhatresourcesarerequiredtoimplementSixSigma?WhatkindofinfrastructureisrequiredtosupportSixSigma?WhataremyfirstfewstepstogetSixSigmagoing?SixSigmaChampionTraining4WhatisSixSigmaVision-

Developandproduceproducts&servicestoSixSigmaLevelsStrategy-

UseadatadrivenstructuredprocesstodriveoutdefectsandimprovetheSigmaLevelofproductsandservices(BreakthroughStrategy)

SixSigmaChampionTraining5WhatdoesdoingSixSigmalooklike?ProjectdefinedinBusinessTermsCrossFunctionalTeamInvolvementMeasure/Analyze/Improve/ControlProblemStrategyusedQualitativeToolsusedStatisticalToolsusedSustainedBusinessResultsAchievedSixSigmaChampionTraining6KnowwhatisImportanttotheCustomerandtotheBusinessReduceDefectLevelsby:1.ReducingtheVariation2.CenteringaroundtheTargetLSLUSLLongTermSixSigmaImprovementStrategySixSigmaChampionTraining7InsufficientProcessCapability-Scrap-Rework-Warranty-ExcessInventoryUnstableParts&Materials-Shortages-Defectives-ExcessInventoryInadequateDesignSpecifications-ManufacturingProcesses-SupplierProcesses-AssemblyProcessesPrincipleCausesofVariation

SixSigmaChampionTraining8YoucannotrefineasystemunlesstheDefectsareremovedfirstTheBreakthroughStrategyisthe

CoreofSixSigmaCausesanorganizationtoshiftfocusto:EliminateDefects(Cost&Yield)EliminateOpportunities/NonValueAddedStepsReduceComplexityBreakthroughThinkingSixSigmaChampionTraining9LowerSpecLimitUpperSpecLimitNominalTargetDefectsProcessMeanProcessvariationisrepresentedbyOriginofSigmaSixSigmaChampionTraining10TheClassicalViewofPerformance

PracticalMeaningof“99%Good”3sCapability

HistoricalStandard

LongTermYield93.32%4sCapabilityCurrentStandardLongTermYield99.38%6sCapabilityLongTermYield99.99966%NewStandard20,000lostarticlesofmailperhourUnsafedrinkingwateralmost15minuteseachday5,000incorrectsurgicaloperationsperweek2shortorlonglandingsatmajorairportseachday200,000wrongdrugprescriptionseachyearNoelectricityforalmost7hourseachmonthSixSigmaChampionTraining11DPMO2 308,537 69.1%3 66,807 93.3%4 6,210 99.4%5 233 99.97%6 3.4 99.99966%DefectsperMillionOpportunitiesProcessCapabilityRTYRolledThroughputYield(LongTerm)

Sigmaisastatisticalunitformeasuringquality.Itiscorrelatedtothedefectrateandthecomplexityoftheprocess/productSixSigmaisaStandardofExcellence.Itmeansnomorethan3.4DefectsperMillionOpportunitiesSigmaasaMeasureofQualitySixSigmaChampionTraining12Thelong-termdistributionislargerthantheshort-termasaresultofdynamicvariationsintheprocessmeanovertimeNominalShortTermPerformance(st)LongTermPerformance(lt)LSLUSLDynamicMeanLSLUSL(SustainedCapability)LongTerm(SustainedCapability)ShortTermProcessCenteringandCapabilitySixSigmaChampionTraining133SigmaProcess

NoMeanShift Cp=Pp=1.0Cpk=Ppk=1.0 PPM=2,7503SigmaProcess

MeanShiftof1.5Sigma Cp=Pp=1.0Cpk=Ppk=0.5PPM=66,365SixSigmaChampionTraining14SixSigmaProcess

NoMeanShift Cp=Pp=2.0Cpk=Ppk=2.0 PPM=0.0SixSigmaProcess

MeanShiftof1.5Sigma Cp=Pp=2.0Cpk=Ppk=1.5 PPM=4.0SixSigmaChampionTraining15USLTmLSL2308,537366,80746,210523363.4ssPPMPPM200004000060000800001000001200001400001600000200004000060000800001000001200001400001600003456,021.510.5SigmaShiftPPM1.5SigmaShiftDeeperInsightIntoShiftsandDrifts

SixSigmaChampionTraining1613ShortTerm-1.5sLongTermShortTermsNoActionNoActionTOFROM+1.5LongTermSixSigmaConversionTableSixSigmaChampionTraining17345671,000,000100,00010,0001,0001001012SigmaPPMDomesticAirlineFlightFatalityRate-0.43PPMRestaurantBillsDoctorPrescriptionWritingPayrollProcessingOrderTakingWireTransfersAirlineBaggageHandlingPurchasedMaterialRejectRateAverageCompanyWorld-ClassBenchmarkingChartSixSigmaChampionTraining183Sigma4Sigma5Sigma6SigmaBARRIERPastsuccesshasbredarroganceDependenceoninspectionandreworkRelianceontrialanderrorRewardfirefightingbehaviorLittlefocusonqualitymeasurementsFunctionaldepartmentsinhibitcooperationMostCompaniesWhymostCompaniesare3-4SigmaSixSigmaChampionTraining193Sigma4Sigma5Sigma6SigmaBARRIERConfidenceintheopportunityBeliefinthe6SigmamethodologyAbilitytochallengethe`StatusQuo`Useofnewskills,toolsandinformationUseofnewmanagementbehaviorsMostCompaniesWhatisneededtoreach6SigmaSixSigmaChampionTraining203Sigma4Sigma5Sigma6SigmaBASICTOOLSWALLDESIGNWALLSevenBasicQualityToolsGreenBeltsStatisticalToolstoImproveProcessesOperationalBlackBeltsDesignforSixSigmaEngineeringBlackBeltsOvercomingtheBarriersSix顛Si買gma怖Ch己amp全ion陶Tr禁ain委ing21Hig多her俱Qu緞ali束ty,資On踩Ti艙me老Del星ive糧ry&稼Lo跟wer晴Co椒stInc抱rea悔ses上Cu樂sto每mer卸Sa夏tis遙fac垮tio佛nRedu簽cet粘heC揪ycle怒Tim符epe孝run渾itRedu騎ceW恨IPi舅nven墾tory蹲car植ryin妹gco鞭stsRedu煙ceD的eliv起ered猴Def喚ectsRed杰uce漁ea辮rly過Fa鴿ilu咱re橫Rat徐esRed予uce凳Re計pai纏rC叮ost觀pe盜ru慚nitWe傘nee趨da亭Fo億cus哥on診To薄tal茄De舞fec斤ts陣Per構(gòu)Un飽itSix匯Si嘗gma熱Ch秒amp別ion湯Tr欺ain淚ing22=FinalTestYieldS=NumberofunitsthatpassU=NumberofunitstestedIsF圈inal胡Yie緒ldC潑orre姿late皆dto敏Pro劑fit贈Marg疲in?The估Clas評sica案lPe勵rspe超ctiv村eof齡Yie澇ldSix雨Si對gma焦Ch低amp棋ion躁Tr充ain碗ing23Is譯the筐Fi碧nal話Te剖st侄Fai哄lur窗eR尖ate昨Co單rre藥lat揪ed勻to才Pro辟fit度Ma估rgi掛n?Que卷sti支oni搬ng萄the琴Ba包sic督Be質(zhì)lie脅fSix懂Si逗gma蔥Ch院amp賭ion碌Tr利ain雀ing24Ist群heF約inal鄭Tes油tFa沿ilur堂eRa強teC戶orre妥late摧dto拒Scr初apR工ate?Que己sti督oni塑ng請the塌Ba社sic屆Be禿lie蹦fSix踐Si心gma焦Ch窮amp麥ion鈴Tr卷ain膛ing25Wha嬸tD源oes床th宣is似Imp膏l(xiāng)y?Fina滾lTe茄stY涂ield第is匯Corr丹elat視edt盈oPr蠢oces仗sCa間pabi默litySix積Si責(zé)gma掙Ch應(yīng)amp他ion跨Tr吐ain秤ing26Ver烏ify90U翠nits推Pas旅sedFina炒lTe錦stYFT=9兩0%Ope污rat超ionNotOKRew劈燕orkScr培apDPU斃=飛1.0100偷Unit及sSt插art37Unit穗sd=著063Unit厲sd縫110劇Uni扮ts息Scr診ape摸d53U壇nits璃Rep綁aire晉dDefe授ctT奪ype詳Cou記ntA嘴2嘆5B奮15C放5D兆2輝0E攔3診5Tota披l臥100YTP=3說7%Thr客oug暢hpu膛tY肅iel訓(xùn)dUnit糾swi約thZ于ero信Defe詠ctsProc壇ess修Capa罰bili博ty=37寶%no長t90臭%Unl僵ock醫(yī)ing騾th么eH央idd嚷en乘Fac鑰tor牽ySix含Si硬gma葬Ch燙amp爆ion遭Tr扔ain貿(mào)ing27The簡Idea膚of蓋Roll城edT衰hrou商ghpu魄tYi遵eld乒RTY求or限YRTInpu右tStep瓣1YTP1Ste宏p2YTP2Ste躺p3YTP3…Ste籮pKYTPKOut甚putYRT=e-TDPUYRT=P

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