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1/1簡(jiǎn)歷范文：技術(shù)工程師TECHNICALENGINEER簡(jiǎn)歷范文：技術(shù)工程師TECHNICALENGINEER

簡(jiǎn)歷范文：技術(shù)工程師TECHNICALENGINEERSandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.

PROFESSIONALEXPERIENCE

1998-PresentTECHNICALENGINEER

mERCERINE.,Albany,NY

Plan,coordinate,andexecutehardware,softwareandnetworkinstallation,configuration,maintenance,troubleshootingandrepairoperationsforservicecontractclients.SpecializeinmaintainingIBMandMacPCs,andperipheralswithemphasisonnetworkingenvironments.

Developandimplementserviceschedules,systemsandprocedurestoassuredeliveryofquality,cost-efficienttechnicalservices.

Quicklydiagnosecausesofsystemsfailuresandmalfunctionstoensurehighestoperatingefficiencies,reliability,andqualityperformancestandards.

Respondimmediatelytoemergencysituationswithsensitivitytodeadlinesandcustomerneeds.

AssistnetworkengieerswothinstallationandtrobleshootingofAppleshareandNovellsystems.

Analyzeclientequipmentandoperationstodetermineservicingandsupplyneeds.

Monitorandmaintaincost-effectiveinventoriesofsupplies,toolsandmaterials.

Investigate,test,andimplementimprovementstoexistingprocedures.

Consistentlymanagetimeandmultipletaskstomeetdeadline,establishedobjectives,andqualityperformancestandards.

Fosterclearcommunicationsandmaintainexcellentstaffandclientworkingrelations.

1982-1988Managerofinformationsystems

KRITELASSOCIATES,INC.,Schnectady,NY

DirectedandsupervisedallMIS,relatedactivitiesforafinancialservicesfirmsupplyingcritical,timelyinformationtocorporateclientbase.AdminsteredDISTON'S2Novell2Xnetworks,maintainingpeakoperatingefficienclenandprovidingusertrainingforallhardwareandsoftwareapplications.Controlledbudgetcostsforpurchasingandoperations.

LICENSESANDCERTIFICATIONS

CANDIDATEFORCERTIFIEDNETWAREENGINEER/C.N.E.*CERTIFICATIONINMACINTOSHCPU.PRINTER,ANDPOWERBOOKREPAIR*CERTIFIEDINOKIDATAEPSONLASERANDIMPACTPRINTERS*CERTIFICATIONINHEWLETTPACKARDLASERJETPRINTERS

TECHNICALEXPERTISE

Hardwareproficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISILASERPRINTERS,COLORPLOTTERS*OKIDATA*EPSON*DESTOCRSCANNERS*STORAGEDIMENSIONSE/OSCSIDRIVE.

Networks:APPLETALK*ETHERTALD*NOVELLNETWARE2X,3X*CABLING,NODESPERIPHERALS.

Softwareapplications:DOS.MCINTOSHOPERATINGSYSTEMS*MSWINDOWS3.0,3.1*WINDOWSAPPLICATIONS*CWP5.1*WORD*EXCEL*LOTUS*WORDPERFECT5.1*DISPLAYWRITE4*QUICKEN3.0*PAGEMAKER4.0*HARVARDGRAPHICS3.3*PUBLISH/TEXTPACOCR*NUTSHELLPLUSII*PARADOX3.0

Notice:

Professionallicensureandcertificationsaddweighttoresume.

Useofboldgaceanditallcsprovidesacleanandcr

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