民航服務(wù)英語 教案 電子 2 Behavioral Etiquette and Interview Skills

項(xiàng)目（任務(wù)）BehavioralEtiquetteandInterviewSkills授課班級(jí)授課教師地點(diǎn)課時(shí)/累計(jì)審批/日期授課周次2課程類型 考查 教學(xué)方法 ]教學(xué)目標(biāo)知識(shí)目標(biāo)能力（技能）目標(biāo)Interviewquestionsandanswers;interviewetiquette.CouldanswerInterviewquestionsBehavioraletiquette重難點(diǎn)及解決方法重點(diǎn)：interviewetiquette.難點(diǎn)：Jobinterview:role-play解決方法：學(xué)生練習(xí)以及教師講解能力訓(xùn)練任務(wù)及案例Jobinterview:role-play教學(xué)過程設(shè)計(jì)：.BackgroundInformationWhatisaBehavioralJobInterview行為面試？Behavioralbasedinterviewingisinterviewingbasedondiscoveringhowtheintervieweeactedinspecificemployment-relatedsituations.Thelogicisthathowyoubehavedinthepastwillpredicthowyouwillbehaveinthefuturei.e.pastperformancepredictsfutureperformance.QuestionsAskedinaBehavioralInterviewBehavioralinterviewquestionswillbemorepointed,moreprobingandmorespecificthantraditionalinterviewquestions:BehavioralEtiquette行為禮儀deportment儀態(tài)：f1.mentaloutlook精神面貌 2.hairstyle3.face(makeup)4.handshake 5.personalhygiene個(gè)人衛(wèi)生6.businesssuit/careerapparel職業(yè)裝7.accessories(watch,briefcase,etc.)配飾Whichreferstoyourstanding,seated,walkingposture,andvariousgestures,facialexpressions,etc.Belowaresomegoodpersonalitytraitsthatthemostairlinessearchingforanewcabincrewattendant.Ifyou,repursuingacareerasacabinattendant,you,11needtopaymoreattentiontothem.Vocabulary&UsefulSentencesSituationalDialoguesYanMinhasfinishedherfirstroundinterview.Fortunately,shewastoldtoprepareasecondroundinterview.Inthisunit,sheisgoingtoattendase