APQP英文培訓(xùn)教程課件

11/27/2023APQP2ndEditionandPPAP4thEdition1APQP2ndEditionandPPAP4thEdition

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質(zhì)蓬慚溫燼齋脯咆矗踐綿撼悄湯鄂頂莉里弗潰搖誦寓操拙壯盔薊防灌猩匪APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition3First:Inyourteam,brainstormsomereasonswhyplanningisnecessary.Placeonflipchartandbepreparedtodiscuss.Second:Ifplanningissonecessary,whatget’sinthewayofplanning?TeamExercise:5min恤寺蹄睛群參卒褐吉斤喳氏努屬墟甘懈摔尖踴著謙繹既冊俱沉篷鉤兇蔽候APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition4First:Inyourteam,brainstormsomereasonswhyplanningisnecessary.Placeonflipchartandbepreparedtodiscuss.IdentifywaystoimproveMeansoftrackingandcheckingContingencyplanningWorstcaseplanningWithoutaplanSecond:Ifplanningissonecessary,whatget’sinthewayofplanning?LackofdisciplineTimemanagementissuesUnclearprioritiesUnclearresponsibilitiesLackofaccountabilityExercise:5min曹叔卜觀甫獄菊射蟹鞋啃酵甜鞋詠雇隋駁蹲撅伶盲輪綿譬戊十糜徊倍蓮?fù)魽PQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition5WhatisQualityPlanning?Writeacouplebulletpointsofwhatqualityplanningisinyourparticipantsmanuals.IndividualExercise:2min星架萌歐譽(yù)瘦熬愛經(jīng)旗攀杏寡正片攬百甫厚翻乓臟嘛劈膚壹坯灸氰奎謎髓APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition6WhatisQualityPlanning?QualityPlanning=Astructuredandsystematicprocessofdefining,establishingandspecifyinggoalsandobjectivestodeliverproductsandservicesthatmeetcustomerexpectationsandneedswhileensuringtheplanned-forqualitylevels.Theprocessenablesidentificationofimprovementopportunitiesthroughoutthedesign,development,pre-productionandproductionstages.橇汕躇有質(zhì)孩沫睬做線含烯癸灤麓升詢超斧臃懊姜柿姨她籽微耐圃飯媚辯APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEditionPMPage37QualityPlanningCycleUpfrontplanning:Thefirst(3)quartersofthecyclearedevotedtoup-frontproductqualityplanningthroughproduct/processvalidation.Theactofimplementation:The4thquarteristhestagewheretheimportanceofevaluatingtheoutputserves(2)functions;todetermineifcustomersaresatisfiedandtosupportthepursuitofcontinualimprovement.Thequalityplanningcycleisanever-endingcycleinthepursuitofcontinuousimprovement.Thiscanonlybeachievedbytakingtheexperienceinoneprogramandapplyingthatacquiredknowledgetothenextprogram.謝訪柄閣癡屬廂留住形俯疙售妻遮誣街寄斷梨汐麓聚梭椿煌普陪猜躺吭仗APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/20238312345PDCACycle(AlsoknownastheDemingManagementCycle)APQP2ndEditionandPPAP4thEditionPMPage4希頻喀濤千雙散隴蔗呸郊碴辟柬淆椒二覽蔡磨齊酉胰播臟勉綴迪珠逢亡騰APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/20239WhatisAdvancedQualityPlanning(APQP)?QualityplanningandmoreTotalintegrationofqualitytoolswithmanagementfunctionsMulti-disciplinaryteamapproachtoqualityplanningTooltoenablesupplierstonotonlymeetbutexceedcustomerrequirementsWhatisamulti-disciplinaryteam?Whoshouldbeontheteam?ActivityAteammadeupofavarietyoffunctionswithintheorganization,thathavearolewithintheplanningprocessAPQP2ndEditionandPPAP4thEditionPMPage5吞哲謙滯沸秤雷咱毆元密劊銀拷諱賄澈紋蒙瑪撻畔墳材言何字穿弗無瓦誹APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202310WhatisAdvancedQualityPlanning(APQP)?QualityplanningandmoreTotalintegrationofqualitytoolswithmanagementfunctionsMulti-disciplinaryteamapproachtoqualityplanningTooltoenablesupplierstonotonlymeetbutexceedcustomerrequirementsWhatisamulti-disciplinaryteam?EngineersWhoshouldbeontheteam?Ateammadeupofavarietyoffunctionswithintheorganization,thathavearolewithintheplanningprocessQualityteammember(s)ProductionteammembersManagementteammembersPurchasinggroupMaintenanceandToolingrepresentativesAPQP2ndEditionandPPAP4thEditionPMPage5干廉幸旦鞋課寸嘶搖駱馬氏多飛熟播學(xué)昏調(diào)瓶臘蓑杠資鞠襄桿酌晰賺戒痢APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition11InputsOutputsInputsOutputs怖勝饅爹連澆惦灰雖潮翱涯摻俺帳鄒襪象柞灼掘嘩粹狐釋鱗篩版煤腫爭剝APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202312*DesignResponsible*ManufacturingOnlyServiceSupplier(i.e.HeatTreat,Warehousing,Transportation)DefinetheScopeXXXPlananddefine Section1.0XProductDesignandDevelopment Section2.0XFeasibility Section2.13XXXProcessDesignandDevelopment Section3.0XXXProductandProcessValidation Section4.0XXXFeedback,Assessmentand CorrectiveAction Section5.0XXXControlPlanMethodology Section6.0XXXProductQualityPlanning

ResponsibilityMatrix7.37.3APQP2ndEditionandPPAP4thEditionPMPage6Thequalitymatrixfor(3)typesofsuppliers.Thismatrixdoesnotdepictallthedifferenttypesofproductqualityplanningrelationshipsthatexistamongsuppliers,subcontractorsandcustomer.ManufacturingandServiceSupplierscantakeexclusiontoISO/TSclause7.3partdesign,notprocessdesign.Processesaredesignedbytheorganization.弟撲著沛踢協(xié)辯耗嗓盤桌參師褲灼們壹瘴奠指浙渣硫嚏柏掙澇半遷囂憋渭APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程FundamentalsofProductQualityPlanningProductQualityPlanningisastructuredmethodofdefiningandestablishingthestepsnecessarytoassurethataproductsatisfiesthecustomer.Thegoalofproductqualityplanningistofacilitatecommunicationwitheveryoneinvolvedtoassurethatallrequiredstepsarecompletedontime.Effectiveproductqualityplanningdependsonacompany’stopmanagementcommitmenttotheeffortrequiredinachievingcustomersatisfaction.Someofthebenefitsofproductqualityplanningare:

11/27/202313TodirectresourcestosatisfythecustomerTopromoteearlyidentificationofrequiredchangesToavoidlatechangesToprovideaqualityproductontimeatthelowestcostTheworkpractices,tools,andanalyticaltechniquesdescribedinthemanualarelistedinlogicalsequencetomakeiteasytofollow.EachProductQualityplanisunique.Theactualtimingandsequenceofexecutionisdependentoncustomerneedsandexpectationsand/orotherpracticalmatters.Theearlieraworkpractice,tooland/oranalyticaltechniquecanbeimplementedintheAPQPcycle,thebetter.APQP2ndEditionandPPAP4thEditionPMPage8非繪虛癸不嘔哩岔拒似秘熬化馭挨釜眾孝軀展將熏頒叫包瞧德胸傈螺也校APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition14ProductQualityTimingPlanTheorganization’sproductqualityplanningteam'sfirstorderofbusinessfollowingorganizationalactivitiesshouldbethedevelopmentofaTimingPlan.采斤護(hù)蠱松材腕恢釁飽馬重系融募刊豁藏啃過筒啼際巖梭煙墮聘駱寶鄰優(yōu)APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition15FundamentalsofProductQualityPlanningOrganizetheTeam(MultidisplinaryTeam:TS)DefinetheScope(pg3APQPAIAGmanual)Team-to-Team(Customerteams/SupplierTeams)Training(Whatisneeded,whoneedstraining)CustomerandOrganizationInvolvementSimultaneousEngineeringControlPlans(pg.31)ConcernResolution(8D/5Why/East/West/A3)濱廚雁肪頂脊捶宦卡折饅紫軌摧鹵努瘓飼覺它搜吉戮搗籮寺撕齋誘耍怯隱APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程StepsofthePlanningprocess1.OrganizetheTeamTheorganization’sfirststepistoassignaprocessowner.Inaddition,acrossfunctionalteamshouldbeestablishedtoassureeffectiveproductqualityplanning.Theteamshouldincluderepresentativesfrommultiplefunctionssuchasengineering,manufacturing,materialcontrol,purchasing,qualityhumanresources,sales,fieldservice,suppliersandcustomers,asappropriate.DefinetheScopeItisimportantfortheorganization’sproductqualityplanningteamintheearlieststagesoftheproductprogramtoidentifycustomerneeds,expectations,andrequirements.

11/27/202316FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage9謀蛛企巴葵怔嬸纏鼠烽貌粒孔攆膏刊式腔攪俗舜揍近謾描俱僵目往傈境恒APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程StepsofthePlanningprocess(continued)2.DefinetheScopeItisimportantfortheorganization’sproductqualityplanningteamintheearlieststagesoftheproductprogramtoidentifycustomerneeds,expectations,andrequirements.Ataminimum,theteammustmeetto:SelectaprojectleaderDefinerolesandresponsibilitiesIdentifythecustomers,internalandexternalDefinecustomerrequirements(UseQFDifapplicable)Selectthedisciplines,individuals,and/orsuppliersthatmustbeaddedtotheteam,andthosenotrequiredUnderstandcustomerexpectationsAccessthefeasibilityoftheproposeddesign,performancerequirementsandmanufacturingprocessesIdentifycosts,timing,andconstraintsthatmustbeconsideredDetermineassistancerequiredfromthecustomerIdentifydocumentationprocessormethod

11/27/202317FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage9情瘓魂薔粉澈稿飼承妓監(jiān)兄謝破浙肝蘸底稅啼鼎匿椎礎(chǔ)湖玉禹栗皺蘑共疚APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程StepsofthePlanningprocess(continued)TeamtoTeamTheorganization’sproductqualityplanningteammustestablishlinesofcommunicationwithothercustomersandorganizationteams.Theextentofteamtoteamcontactisdependentuponthenumberofissuesrequiringresolution.Training:ThesuccessofaProductQualityPlanisdependentuponaneffectivetrainingprogramthatcommunicatesalltherequirementsanddevelopmentskillstofulfillcustomerneedsandexpectations.

11/27/202318FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage10磊靳謙網(wǎng)縣桓丟浦對碟新乾曳鰓赦謬耍寂員喇胡步暖婉耳亦鼻師按怖藐華APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程StepsofthePlanningprocess(continued)5.CustomerandOrganizationInvolvementTheprimarycustomermayinitiatethequalityplanningprocesswithanorganization.However,theorganizationhasanobligationtoestablishacrossfunctionalteamtomanagetheproductqualityplanningprocess.Organizationsmustexpectthesameperformancefromtheirsuppliers.6.SimultaneousEngineering:Simultaneousengineeringisaprocesswherecrossfunctionalteamsstriveforacommongoal.Itreplacessequentialseriesofphaseswhereresultsaretransmittedtothenextareaforexecution.Thepurposeistoexpeditetheintroductionofqualityproductssooner.Theorganization’sproductqualityplanningteamassuresthatotherareas/teamsplanandexecuteactivitiesthatsupportthecommongoalorgoals.

11/27/202319FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage9andPage11醇片喜漱逮梭換卿蔫鑲鴦?wù)壕镐彺ㄡ屖盖陬潾@皮屜湘攘唁漬杭炯臥宣嬰APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程StepsofthePlanningprocess(continued)7.Controlplans:Controlplansarewrittendescriptionsofthesystemsforcontrollingpartsandprocesses.Separatecontrolplanscover(3)distinctphases. Prototype–AdescriptionofdimensionalmeasurementsandmaterialandperformanceteststhatwilloccurduringPrototypebuild.Pre-launch-AdescriptionofdimensionalmeasurementsandmaterialandperformanceteststhatwilloccurafterPrototypebuildandbeforefullProductionProduction–Acomprehensivedocumentationofproduct/processcharacteristics,processcontrols,tests,andmeasurementsystemsthatwilloccurduringmassproduction.8.ConcernResolution:Duringtheplanningprocess,theteamwillencounterproductdesignand/orprocessingconcerns.Theseconcernsshouldbedocumentedonamatrixwithassignedresponsibilityandtiming.Disciplinedproblem-solvingmethodsarerecommendedindifficultsituations.AnalyticaltechniquesdescribedinAppendixBshouldbeusedasappropriate..

11/27/202320FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage11降縛沉掉填例乎譜蘿寵郭貓條詠乙毒盅滔撬屎根隘痘彼捅膊迎掀銅缺令北APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程Theorganization’sproductqualityplanningteam’sfirstorderofbusinessfollowingOrganizationalactivitiesshouldbethedevelopmentofaTimingPlan.Theproduct,complexityandcustomerexpectationsshouldbeconsideredinselectingthetimingelementsthatmustbeplannedandcharted.Allteammembersshouldagreewitheachevent,actionandtiming.Awell-organizedtimingchartshouldlisttask,assignments,and/orotherevents,utilizingtoolslikeMicrosoftProject.Thechartprovidestheplanningteamwithaconsistentformatfortrackingprogressandsettingmeetingagendas.Tofacilitatestatusreporting,eacheventmusthavea“start”anda“completion”datewiththeactualpointofprogressrecorded.Effectivestatusreportingsupportsprogrammonitoringwithafocusonidentifyingitemsthatrequirespecialattention.11/27/202321ProductQualityTimingPlanAPQP2ndEditionandPPAP4thEditionPMPage12濕版甫阿朱漚岳勻沂凄嚨琉探問鹽啞責(zé)莽瘓灌鼎輔竅門鉤肌郝外拾磅徽廢APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202322PRODUCTQUALITYPLANNINGTIMINGCHARTCONCEPTINITIATION/APPROVALPROGRAMAPPROVALPROTOTYPEPILOTLAUNCHPLANNINGPRODUCTIONProductionINPUTS|ProductionOUTPUTSPlanningINPUTS|PlanningOUTPUTSProductDesign&Dev.INPUTS|ProductDesign&Dev.OUTPUTSProcessDesign&Dev.INPUTS|ProcessDesign&Dev.OUTPUTSProduct&ProcessValidationINPUTS| Product&ProcessValidationOUTPUTSPLANNINGPRODUCTDESIGNANDDEV.PROCESSDESIGNANDDEVELOPMENTPRODUCT&PROCESSVALIDATIONFEEDBACKASSESSMENTANDCORRECTIVEACTION5APQP2ndEditionandPPAP4thEditionPMPage13ThesuccessofAPQPdependsonmeetingcustomerneedsandexpectationsinatimelymanneratacostthatrepresentsvaluetothecustomer.Theplanningteam’seffortsshouldfocusonproblemprevention.Problempreventionisdrivenby“SimultaneousEngineering”.TheAPQPteamisresponsibleformeetingorexceedingthecustomer’stimingplan.賺卡揚(yáng)翟孵吶瘟茍心篙額嫡措揩劑扣愉程雌牌查忻蚜湛躁讒接槳鉆枝粒桂APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202323AdvancedProductQualityPlanningTASKJulAugSepOctNovDecJanFebMarAprMayJunJulAugSepPlananddefine Section1.0

ProductDesign&Development Section2.0

Feasibility Section2.13

ProcessDesign&Development Section3.0

Product&ProcessValidation Section4.0

Feedback,Assessment&CorrectiveAction Section5.0

GanttChartExampleAPQP2ndEditionandPPAP4thEditionPMPage14聶磨閨等秧橋瓣涕咬敢禾宦巋潞廖鄭批邀陽超賒騁怔蕩闖該袖鉛券示撿卓APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202324PlanandDefineAPQP2ndEditionandPPAP4thEditionPMPage14andPage16Outputs:(BecomeInputsforPhase2)DesignGoalsReliabilityandQualityGoalsPreliminaryBOMPreliminaryProcessFlowChartPreliminaryListingofSpecialProductandProcessCharacteristicsProductAssurancePlanManagementSupport(Includingprogramtiming,planningforresourcesandstaffingtosupportrequiredcapacity)Inputs:VoiceoftheCustomerMarketResearchHistoricalWarrantyandQualityInfoTeamExperienceBusinessPlan/MarketingStrategyProductProcessBenchmarkDataProduct/ProcessAssumptionsProductReliabilityStudiesCustomerInput藝姚甄拯專盂劇郎瞎抖毀疙儈踞擱須舒逝暢荒憾炬漾筍投摩惕哺莖誰糠投APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition25PhasesofaProcessBasedSystemIdentifyInputs(whatistheneed,definedasrequirementsatthecharacteristiclevel?)CustomerRequirementsOrganizationalRequirementsGovernmentalRegulationsDemonstratehowinputsaretransformedintooutputsIdentifyOutputs(wastheneedfulfilled…alloftherequirementsweremet?)Inaprocessbasedsystem,wehaveinputs(customerrequestingsomething),withaseriesofevents/actionsthatledtooutputs(customer’srequestfulfilled).Atransformationoccurs.嘩舟嘗姐祖芝雇秩聰政烘臭飼飽喇祝卯媽爪五禹廚孝綁掣濱肩仔皚鍺諄伙APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202326PlanandDefine(Review)APQP2ndEditionandPPAP4thEditionPMPage14andPage16Outputs:(BecomeInputsforPhase2)DesignGoalsReliabilityandQualityGoalsPreliminaryBOMPreliminaryProcessFlowChartPreliminaryListingofSpecialProductandProcessCharacteristicsProductAssurancePlanManagementSupport(Includingprogramtiming,planningforresourcesandstaffingtosupportrequiredcapacity)Inputs:VoiceoftheCustomerMarketResearchHistoricalWarrantyandQualityInfoTeamExperienceBusinessPlan/MarketingStrategyProductProcessBenchmarkDataProduct/ProcessAssumptionsProductReliabilityStudiesCustomerInput續(xù)譬按力痰詞石侈刊織揣玩恩析椽拓姆刁饅因懸琺捎茵諄活江灣割元卵折APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition27Phase1—PlanandDefineInputs1.1 VoiceoftheCustomer 1.1.1 MarketResearch 1.1.2 HistoricalWarranty&Quality Information 1.1.3 TeamExperience1.2 BusinessPlan/MarketingStrategy1.3 Product/ProcessBenchmarkData1.4 Product/ProcessAssumptions1.5 ProductReliabilityStudies1.6 CustomerInputs亂勻鋇匪極疆虞竄賓枕婿浩鈉瘦扮瀾閉全傷虛籌牡縣顏碳蒼黔姓貉攢耪獵APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition28Phase1—PlanandDefineOutputs1.7 DesignGoals1.8ReliabilityandQualityGoals1.9PreliminaryBillofMaterial1.10PreliminaryProcessFlowChart1.11PreliminaryListingofSpecialProductandProcessCharacteristics1.12ProductAssurancePlan1.13ManagementSupport

踏蠢剝柏瘡聽郡薩偏鑿蓑條挺勛瘧乖奎溺孿佩煌潦里抖札采射繹降軀吊纏APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202329Phase1—PlanandDefineInputs1.1VoiceoftheCustomerThe“VoiceoftheCustomer”encompassescomplaints,recommendations,dataandinformationobtainedfrominternaland/orexternalcustomers.Somemethodsforgatheringtheappearinthefollowingparagraphs. 1.1.1MarketResearchTheorganization’sproductqualityplanningteammayneedtoobtainmarketresearchdataandinformationreflectingVoiceoftheCustomer.Thefollowingcanassistinidentifyingcustomerconcernsandwants:CustomerinterviewsCustomerquestionnairesandsurveysMarkettestandpositioningreportsNewproductqualityandreliabilitystudiesCompetitiveproductqualitystudiesBestPracticesLessonsLearnedAPQP2ndEditionandPPAP4thEditionPMPage16andPage17員喬鳥摟瞥戀梁閩盂吩錯臟瘁攔又橋佬姆圭甩毗沂卉捆歪慘絳蝎忽火臉服APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202330Phase1—PlanandDefineInputs(Cont.)1.1.2HistoricalWarrantyandQualityInformationAlistofhistoricalcustomerconcernsandwantsshouldbepreparedtoassistthepotentialforrecurrenceduringdesign,manufacture,installationanduseoftheproduct.Manyofthefollowingitemscanassisttheteaminidentifyingcustomerconcernsandwants:BestPracticesLessonsLearnedWarrantyReportsCapabilityIndicatorsSupplierplantinternalqualityreportsProblemresolutionreportsCustomerplantreturnsandrejectionsFieldreturnproductanalysisAPQP2ndEditionandPPAP4thEdition去緒胃虱原艾滯課郝糯磨瑣飼拙埋衫旭蟹鹽嘉傍戎勉蛾捻僻庶彌覺沽豪帥APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202331Phase1—PlanandDefineInputs(Cont.)1.1.3TeamExperienceTheteammayuseandinformationasappropriate,includingthefollowing:InputfromhighersystemlevelorpastQualityFunctionalDeployment(QFD)projects.Mediacommentaryandanalysis:magazineandnewspaperreports,etc.CustomerlettersandsuggestionsTGR/TGWreports(lessonslearned)DealercommentsFleetOperator’scommentsFieldservicereportsInternalevaluationsusingsurrogatecustomersRoadtripsManagementcommentsordirectionProblemsandissuesreportedfrominternalcustomersGovernmentrequirementsandregulationsContractreviewAPQP2ndEditionandPPAP4thEditionPMPage17冕吉莎贖播分蓮籠撼休徽署竟峪蝴羔涸搽昆德蛾佰哮搗賂廠扭囂疤紋誨濃APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202332Phase1—PlanandDefineInputs1.2BusinessPlan/MarketingStrategyThecustomerbusinessplanandmarketingstrategywillsettheframeworkfortheproductqualityplan.Thebusinessplanmayplaceconstraints(e.g.timing,cost,investment,productpositioning,researchanddevelopment),ontheteamthataffectthedirectiontaken.Themarketingstrategywilldefinethetargetcustomer,thekeysalespoints,andkeycompetitors.1.3Product/ProcessBenchmarkDataTheuseofbenchmarkingwillprovideinputtoestablishingproduct/processperformancetargets.R&Dmayalsoprovidebenchmarksandconceptideas.Onemethodtosuccessfulbenchmarkingis: Identifytheappropriatebenchmarks Understandthereasonforthegapbetweenyourcurrentstatusandthebenchmark Developaplantoeitherclosethegap,matchthebenchmark,orexceedthebenchmark.APQP2ndEditionandPPAP4thEditionPMPage17嚴(yán)剪陛譴菜瞇扭踩遞隆贏抖葦矽繪成葫霞確奉鼠皚嘔例覽很閡羔建傣逸躍APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202333Phase1—PlanandDefineInputs1.4Product/ProcessAssumptionsTherewillbeassumptionsthattheproducthascertainfeatures,design,orprocessconcepts.Theseincludetechnicalinnovations,advancedmaterials,reliabilityassessments,andnewtechnology.Allshouldbeutilizedasinputs.1.5ProductReliabilityStudiesThistypedataconsidersfrequencyofrepairorreplacementofcomponentswithindesignatedperiodsoftimeandtheresultsoflong-termreliability/durabilitytests.1.6CustomerInputsThenextusersoftheproductcanprovidevaluableinformationrelatingtotheirneedsandexpectations.Inaddition,thenextproductusersmayhavealreadyconductedsomeoralloftheaforementionedreviewsandstudies.Theseinputsshouldbeusedbythecustomerand/ororganizationtodevelopagreeduponmeasuresofcustomersatisfaction.APQP2ndEditionandPPAP4thEditionPMPage18睛官歸蕭淋健川訟完披檬跺瞳沼醇鄭帚濤膘蛙拍奮煩乒儡琺代養(yǎng)友椰泄萎APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition34Phase1—PlanandDefineOutputs1.7 DesignGoals1.8ReliabilityandQualityGoals1.9PreliminaryBillofMaterial1.10PreliminaryProcessFlowChart1.11PreliminaryListingofSpecialProductandProcessCharacteristics1.12ProductAssurancePlan1.13ManagementSupport司踩砍饅賓倆掛龐漆滴打軋議茄遮謝去煮誕喲斗渤沛四捉騙醇表駿刨鰓灼APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202335Phase1—PlanandDefineOutputs1.7 DesignGoalsDesigngoalsareatranslationoftheVoiceoftheCustomerintomeasureabledesignobjectives.HeproperselectionofdesigngoalsassuresthattheVoiceoftheCustomerisnotlostinsubsequentdesignactivity.TheVoiceoftheCustomeralsoincludesregulatoryrequirementssuchasmaterialscompositionreportingandpolymetricpartmarking.1.8ReliabilityandQualityGoalsReliabilitygoalsareestablishedbasedoncustomerwantsandexpectations,programobjectives,andbenchmarks.Anexampleofcustomerwantsandexpectationscouldincludenosafetyfailures.Somereliabilitybenchmarkscouldbecompetitorproductreliability,warrantydata,orfrequencyofrepairsoverasettimeperiod.Qualitygoalsshouldbebasedonmetricssuchaspartspermillion,problemlevelsorscrapreduction.APQP2ndEditionandPPAP4thEditionPMPage18鈔貿(mào)妻殼續(xù)儉繡顱炒炮編毒隘茅腔嵌管撐何欣寨匠莊稗喬那瑯咳裝非督幸APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202336Phase1—PlanandDefineOutputs1.9 PreliminaryBillofMaterialTheteamshouldestablishapreliminarybillofmaterialbasedonproduct/processassumptionsandincludeapotentialsupplierlist.Inordertoidentifythepreliminaryspecialproduct/processcharacteristicsitisnecessarytohaveselectedtheappropriatedesignandmanufacturingprocess.1.10PreliminaryProcessFlowChartTheanticipatedmanufacturingprocessshouldbedescribedusingaprocessflowchartdevelopedfromthepreliminarybillofmaterialandproduct/processassumptions.APQP2ndEditionandPPAP4thEditionPMPage19建砂掃淤砍唆禁今碉牟緯序亨卡記鈍屆陰棚畢碰岸訟常芽嚎憲萎昏扎穗積APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202337ExampleSymbolsfor

FlowChartingDecision Activity/Decision Start/Stop DocumentActivityAPQP2ndEditionandPPAP4thEdition寶龐瓷澆小蜀紛墮敲過碉唁變砷乍墟齲奮沼鄖做碾遵肘拳究憑巡詭門姓垮APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/2023APQP2ndEditionandPPAP4thEdition38FlowChartActivityYouaretoreviewyourpreliminarysketchanddevelopaBOMofthematerialsyouintendtouse.NoteyouareNOTtobeginprototypingatthistime.OncethisiscompetedcompleteapreliminaryProcessFlowChartoftheactivityusingstandardsymbols.個寒懇笑溜裝激彤硒峨濤芳貳垃庇壬請千身績冀愉監(jiān)頁沉沈控頒望幟淬蚌APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202339Phase1—PlanandDefineOutputs1.11 PreliminarylistingofSpecialProduct/ProcessCharacteristicSpecialproductandprocesscharacteristicsareidentifiedbythecustomerinadditiontothoseselectedbythesupplierthroughknowledgeoftheproductandprocess.Atthisstage,theshouldassurethatapreliminarylistofspecialproductandprocesscharacteristicsresultingfromtheanalysisoftheinputspertainingtocustomerneedsandexpectations.Thislistingcouldbedevelopedfrom,butisnotlimitedtothefollowing:ProductassumptionsbasedontheanalysisofcustomerneedsandexpectationsIdentificationofreliabilitygoals/requirementsIdentificationofspecialprocesscharacteristicsfromtheanticipatedmanufacturingprocess.SimilarpartFMEA’sAPQP2ndEditionandPPAP4thEditionPMPage19拐且邏鳴嫂萌忍孜蕩扳棗薄悟結(jié)銀仲稽苗沉蛻厭菇促垂茲棍司跋咆巫柬斥APQP英文培訓(xùn)教程APQP英文培訓(xùn)教程11/27/202340Phase1—PlanandDefineOutputs1.12ProductAssurancePlanTheproductassuranceplantranslatesdesigngoalsintodesignrequirements.Theamountofeffortdevotedtotheproductassuranceplanbytheproductqualityplanningteamdependsonthecustomerneeds,expectations,andrequirements.Thismanualdoesnotprescribeamethodforpreparingaproductassuranceplan.Theproductassuranceplancanbedevelopedinanyunderstandableformatandshouldinclude,butnotlimitedto,thefollowingactions:OutliningofprogramrequirementsIdentificationofreliability,durabilityandapportionment/a