英國電信BT之21世紀(jì)網(wǎng)絡(luò)計劃（英文版）

BTNetworkTransformation

PaulReynoldsCEOBTWholesaleForward-lookingstatements-cautionCertainstatementsinthispresentationareforward-lookingandaremadeinrelianceonthesafeharbourprovisionsoftheUSPrivateSecuritiesLitigationReformActof1995.Thesestatementsinclude,withoutlimitation,thoseconcerning:expectationsregardingcustomergrowth,investmentplans,strategy,andthebenefitsofnewinitiatives;thepossibleorassumedfutureresultsofoperationsofBTand/oritslinesofbusiness;expectationsregardingproductvolume,revenuetargetsand/orgrowth,capitalexpenditure,networkinfrastructureandsavings,customersatisfaction,freecash-flow,marketshare,costreductionsandcashsavings,productivityimprovements,andprofitability.AlthoughBTGroupbelievesthattheexpectationsreflectedintheseforward-lookingstatementsarereasonable,itcangivenoassurancethattheseexpectationswillprovetohavebeencorrect.Becausethesestatementsinvolverisksanduncertainties,actualresultsmaydiffermateriallyfromthoseexpressedorimpliedbytheseforward-lookingstatements.Factorsthatcouldcausedifferencesbetweenactualresultsandthoseimpliedbytheforward-lookingstatementsinclude,butarenotlimitedto:materialadversechangesineconomicconditionsinthemarketsservedbyBTanditslinesofbusiness;futureregulatoryactionsandconditionsinBT’soperatingareas,includingcompetitionfromothersintheUKandotherinternationalcommunicationsmarkets;selectionbyBTanditslinesofbusinessoftheappropriatetradingandmarketingmodelsforitsproductsandservices;fluctuationsinforeigncurrencyexchangeratesandinterestrates;technologicalinnovations,includingthecostofdevelopingnewproducts

andtheneedtoincreaseexpendituresforimprovingthequalityofservice;prolongedadverseweatherconditionsresultinginamaterialincreaseinovertime,stafforothercosts;developmentsintheconvergence

oftechnologies;theanticipatedbenefitsandadvantagesofnewtechnologies,productsandservices,includingbroadbandandothernewwaveinitiatives,notbeingrealised;thetimingofentryandprofitabilityofBTanditslinesofbusinessincertaincommunicationmarkets;significantchangesinmarketsharesforBTanditsprincipalproductsandservices;totheextentthatBTchoosestosellassetsorminorityinterestsinitssubsidiaries,prevailingmarketlevelsforsuchsales;generalfinancialmarketconditionsaffectingBT’sperformance;andthereintegrationofConcert.BTGroupundertakesnoobligationtoupdateanyforward-lookingstatements,whetherasaresultofnewinformation,futureeventsorotherwise.7StrategicPriorities1.Customersatisfaction2.Financialdiscipline3.Broadband-attheheartofBT4.Valueaddedsolutionsformulti-siteorganisationswithEuropeanoperations5.AclearNetworkstrategy,withunifiedmanagementofallUKnetworks6.Aclearstrategyforeachcustomergroup,includingnewservicesandbrandextension7.Diverse,skilledandmotivatedpeopleBTNetworks:Investment&TransformationPrioritiesintheUKandAbroadSupportBT’spushintoBroadbandandDataConstrainexistingnetworkinvestment,whilesupportinggrowthincurrentproductsProvideNetworkInfrastructureforeachLineofBusinessFocusinvestmentonNewandIntermediateBTGroupCapitalInvestment2002/03KeyInvestmentPrinciplesOptimise

capexinvestmentforoperationalcostreductionStringentGovernanceandinvestmentreviewthroughoutRe-usebeforenewpurchasewhereverappropriateForecastsguide;capacitymanagementdeliversPositiveimpactonnetworkQualityofServiceSupportingCustomerSatisfactionManagefuturedirectionReturnonInvestment>>WeightedAverageCostofCapitalReviewofactualbenefitsagainstPredictedoutcomeCurrentUKNetworks:CentralNervousSystemBTNetworkOLOs/ISPsAccess&AggregationTransport

&SwitchSoftware&IntelligenceIP&ATMPlatforms‘Narrowband’PSTNSwitchHighbitrateTransmissionNetwork(150Mbit/s)2Mbit/sTransmissionN’wkCore

FibresNetwork

IntelligenceProductApplications

eg.CallminderNetwork&

CustomerMgtCoreOLOsMobileOLOsISPsLocalLoopOLOsAccessSDHAccess

FibreSmallBusiness(DSL)Distribution

FrameBroadbandAccess

CopperUBBAllUKNetworksnowunderunifiedmanagementConcentratorTheNetworkJourneyNetworkIntelligenceVoice-orientedCentralisedClosedinterfacesMulti-mediacapableDistributedOpeninterfacesSwitchingandRoutingNarrowband64kbit/sCircuitswitchingCoreTransmission2Mbit/snetworkHands-onMixofoldandnewAccess&AggregationOverlappingtechnologiesLimitedintegrationAggressiveDSLroll-outTransformationdesignMulti-serviceaccessFocushasdecisivelyshiftedtowardsNewTechnologiesMulti-serviceIPPacketswitching622Mbit/snetworkDirectfibreOpticalnetworkingGreaterInvestmentFocusonNewTechnology0%10%20%30%40%50%60%70%80%90%100%2000/012001/022002/032003/04NewIntermediateExistingUKNetworks’InvestmentProfileDomainsSwitching&RoutingNetworkIntelligenceCoreTransmissionAccess&AggregationEXISTING(Specifictoexistingservices

i.e.can’tbereused)ValueAddedServices

Chargecard

AdvancedServicesUnitPSTN/ISDNswitchingSystemXAXENarrowbandelectronicsPDHINTERMEDIATE(Independentofexistingornewi.e.canbereused)SignallingNetworkSignalTransferpointsAdvancedPacket,ATMNextGenerationSwitchDLEConsolidationHighbandwidthFibreSDHMSHSDHMeshInfrastructureCopperE-nodeAccessSDHNEW(Broadband&data)IP&ISPBillingNetworkClearingHouseOpenAPIIPcore&edgeRoutingColossusMSIPUltrahighbandwidthUltraBroadbandDenseWDMOpticalHighbandwidthAccessDigitalSubscriberLoopFibreAccessSDH2(ATMcapability)VoicebasedelectronicsDACSNarrowbandRadioUKNetwork2003/04CapitalProductvolumes

58%Assetassurance8%Security

3%Business

sustaining

15%Strategic

transformation

16%MoreproductvolumeforlesscapexOverpast3yearsvolumeshavegrown5–8%paExpectationsfornextyeararesimilarVolumerelatedcapexdrivendowneachyearReductioninproductcapex￡m2000/012001/022002/032003/04050010001500InvestmentinUKtransformation050100150200250300CoreTransmission21CNDirectCapitalAccessNetworkDevelopmentSector/PlatformInitiativesSystems&Mobility￡m2003/04￡300mSafety,securityandsharedinfrastructureSafeNetworkforPublic&Employees￡150mTelegraphpolereplacementLowwiresrectificationCivilwork-footwayboxes&cabinetsDeepleveltunnelsSecureandResilientNetwork￡60mNetwork&operationalestatesecurityNetworkresilienceEnsuringEfficientCommonInfrastructure￡300mNetworkPower&CoolingAccessRepairNetworkSignalingAccommodationAssetassurance8%Business

sustaining

15%Security

3%Networkutilisation&efficiency-March2003InternationalBenchmarksBT

March2003LineCardsPSTNISDNMetFromStockProvisionAccessCopperPairsAccessFibreAccessSDHElectronicsCoreSDHCapacityPSTNCoreSwitches>5%SpareCapacityADSLPortUtilisation94%81%89%77%37%47%64%90%74%RangeofbenchmarksBTposition20%30%40%50%60%70%80%90%100%10%0%BTNetworks:Deliveringmoreforless

Focusonnew/intermediatetechnologyStringentgovernanceinplaceUnifiedmanagementofUKNetworksTotalcapexhasfallenOptimiseutilisationlevels-maintainQoSReadyforthefuture...Buildingthe

21stCenturyNetwork-Introduction&Vision-NetworkArchitecture-ProductsandServicesDriversforthe21stCenturyNetworkSpeedtoMarket-innovativeservicesPowertoCustomers–

increasedflexibility -greaterreliabilityCostTransformation-significantreduction

inoperatingcostsTalenttodeliverGroupCTOand21CNArchitectMattBrossMDNetworkDesign&ImplementationDaleRegisterMDNetworkOperationsSteveRobertson21stCenturyNetwork

-AradicallysimplifiednetworkstructureMatthewBross

GroupCTOTheprinciplesFrommulti-networkstoamulti-servicenetworkFewernetworkelementsSimplerservicemanagementRapidimplementation21stCenturyNetworkstructurevisionBeginFibretothePCP~30,000Multi-ServiceAccessDevices~100MetroRouters~10CoreRoutersEndCustomerInternetPeeringDataCentreInternationalNetworksLogicalNodes~80,000PCPsintheAccessNetwork~100,000RemoteConcs,DLAMS&DataMuxes~1000+VoiceSwitchesandDataCrossConnects~170CoreSwitches(DMSU/NGS)DataCentreLogicalNodesTodayAggregationServiceEdgeCoreFutureToday'snetworkhasmanyaccessaggregationdevicesVoiceMDFPDH/PSTNMSIP/MSHMESH/MSHPDH/MESH/MSHDataServices~6000exchangesitesCWSSDPCN..DWSSASDH…RCUDSLAMsNetworkInfrastructure400,000fibres~30,000boxes~32,000boxes500,000circuits~25,000boxes5mpairs23mpairs5mpairs~9,000boxesFor5millionBroadband&23millionPSTNcustomers40mpairsTOTAL~73mpairs:400,000FibresTOTAL~100,000boxesServiceManagementMultipleservicemanagementorganisationsandsystemsNarrowbandServicemgtMidbandServicemgtBroadbandServicemgtMultiplecopperDataservicemgtMultiplefibreDataservicemgt6+serviceMgtOrganisationsCopperFibreBroadband400,000fibres500,000circuitsMDFTransmissione.g.MSHMulti-bandservicemanagementIntegratedtest&operationsThefuturewillbebasedona

multi-serviceaccessnodeMulti-service

accessaggregatorFor5millionBroadband&23millionPSTNcustomers40mpairs~63mpairs:400,000Fibres~30,000boxesUpto15%reductionUpto70%reductionMulti-servicemanagementorganisationFewerdevices,simplerservicemanagementDataServicesCopperFibreVoiceorBroadbandNarrowbandservicemgtNetworkInfrastructureServiceManagementUpto23mpairsMULTIMEDIAExamplefinancialimpactofthesimplifiednetwork–edgeaggregationVoiceandBroadbandConsolidation￡170mpanetworksavingsDataServicesConsolidation￡30mpanetworksavingsBearerLayerConsolidation

￡50mpanetworksavingsTotalaggregationsavingsc￡250mpaMulti-service

accessaggregatorThefuturewillbebasedonamulti-serviceaccessnodeThefirstreleaseofthisdevicewillbedeployedintheNetworkthisyearNetworkInfrastructureServiceManagementTransmissione.g.MSHCopperFibreVoiceorBroadbandMULTIMEDIAToday'sservicenetworkedgeismadeupofmanydedicatedswitchesandroutersMSH&UBBMetroEquipIPClearFusionIPenabledSurfportNarrowbandServicemgtPrivatecctServicemgtL2dataservicesServicemgtIpvpnDataservicemgtInternetServicemgtSdhServicemgtmultipleservicemanagementorganisationsandsystems6+servicemgtorganisationsEthernetMSH&UBBBTnetEtherStreamMetroStreamATM&FRKiloStreamPSTNWebportMESHPDHMESH&MSHMSHUBBPDHDPCNMSIPIPVPNFixedInternetDialInternetDLENetworkInfrastructureServiceManagementMulti-servicemanagementVoiceKilostreamCellStreamFrameStreamEtherStreamMetroStreamBTnetRichMediaServicesTarget21Cmetronode-multi-servicedesignSDHOutercoreUBBTDMATM/FREthernetIPIPVPNMULTIMEDIAmulti-serviceedgeSingleserviceManagementorganisationFewerdevices,simplerservicemanagementNetworkInfrastructureServiceManagementWebportTo/fromaggregationnodesDialInternetPDHMESHMSHPSTNDMSUSwitchToday'sMultipleCoreNetworksmirrortheindividualServiceNetworksMSH&

UBBWDMUBBWDMUBBIPservicemgtUBBservicemgtWDMservicemgtPDHservicemgt4+servicemgtorganisationsAgain-multipleservicemanagementorgandsystemsNetworkInfrastructureServiceManagementATMCoreSwitchIPCoreRouterPSTNDISCSwitchPSTNNGNSwitchWDMThetargetisforamulti-servicecore,withhighcapacityopticalcrossconnectsWDMMulti-serviceservicemgtSingleserviceManagementorganisationMulti-serviceprinciple-fewerdevices,simplerservicemanagement,lowercosttobuildandoperate.NetworkInfrastructureServiceManagementMPLSCoreIntelligentapplications–todayToday’sintelligenceisbuiltintoeach

PSTNswitch-limitedcentralintelligenceINININININIntelligentapplications–21CNISLRelease1oftheintelligentservicelayer,withthefirstopenapplicationinterfaceswillbedeployedthisyearWhatdoesallthismean?Less…Faults-fewerwires,boxes,touches,etc…TestaccesspointsReducedfootprintandpowerconsumptionFewer,morecommoncardsIsmore...

Rapid,automatedserviceactivationIncreasedbackhaulutilisationEnhancedtestaccessMoreeffectivesparingandmaintenanceRichercustomerexperienceandoperationalsavingsPaulReynolds

CEOBTWholesaleSomuchforthearchitecturalprinciples……....whenwillithappen?…whatwillitcost?Whatwillourcustomerssee?…andwhatwillthe

shareholderbenefitsbe?Howwillwedeliverit?SimpleandcompleteFlexiblePersonalisedTrustedStraightforwardInfrastructure,IntelligenceandSystemsCapability21CN-customerexperiencevisionAccesstonewservicesquicklyServicesareavailableanytimeanyplaceIgettheexperienceIpayforMyservicesareeasytouseIgetpersonalassistance“HassleFree”self-serviceisavailableIamEmpoweredtoliveandworkasIchoose.WhoorwhatisimportanttomeisrecognisedMyassociatesandIareabletooperateinthewaythatwechooseMypersonalinformationissafeandsecureConfidenceinBTasapartnerReliableServicesServiceindependentcapabilitiesHomeandOfficehubsIndividualisedCust.CareFlexibleStraightForwardHomeandOfficeHubsCustomerPortalIndividualisedCust.CareLiquidBandwidthContentRe-purposingFlexibleDigitalRightsManagementSecureConnectionsThirdPartyApps.SupportTrustedAuthenticationDirectoryEnabledPresenceMessagingPersonalisedSoftwareControlSeamlessMobile/FixedAccessIntegratedBillingCapabilitySetDirectoryEnabledAuthenticationPresenceMessagingCustomerPortalApplicationDrivenQoSContentRe-purposing3rdPartyApp’sSupportSecureConnectionsDRMHomeandOfficeHubsIndividualCustomerCareCapabilitySetDirectoryEnabledAuthenticationPresenceMessagingCustomerPortalApplicationDrivenQoSContentRe-purposing3rdPartyApp’sSupportSecureConnectionsDRMHomeandOfficeHubsIndividualCustomerCareCapabilitySetDirectoryEnabledAuthenticationPresenceMessagingCustomerPortalApplicationDrivenQoSContentRe-purposing3rdPartyApp’sSupportSecureConnectionsDRMHomeandOfficeHubsIndividualCustomerCareCapabilitySetDirectoryEnabledAuthenticationPresenceMessagingCustomerPortalApplicationDrivenQoSContentRe-purposing3rdPartyApp’sSupportSecureConnectionsDRMHomeandOfficeHubsIndividualCustomerCareToday,newservicesregularlydeveloptheirowncomponentsCapabilitySetDirectoryEnabledAuthenticationPresenceMessagingCustomerPortalApplicationDrivenQoSContentRe-purposing3rdPartyApp’sSupportSecureConnectionsDRMHomeandOfficeHubsIndividualCustomerCareServiceprogrammesCommunicatorContentservicesCorporateIPnetworkingIPmobilityserviceMobile–fixedroamingFuture:capabilitiesbuiltonce,usedmanytimesCapabilitySetDirectoryEnabledAuthenticationPresenceMessagingCustomerPortalApplicationDrivenQoSContentRe-purposing3rdPartyApp’sSupportSecureConnectionsDRMHomeandOfficeHubsIndividualCustomerCareServiceprogrammesCommunicatorContentservicesCorporateIPnetworkingIPmobilityserviceMobile–fixedroamingFocusfor21CNin2003NewProductdrivencapabilitiesCostReductionProvinganewInfrastructure,tosupport…ServiceAuthenticationPresenceCustomerPortalApplicationDrivenQoS…MultibandservicemanagementFewersystemsEffectiveprocessesmulti-servicenetworkFewe