《職場英語口語》 課件 unit 12 Corporate culture

HangzhouDianziUniversity

TheSchoolofForeignLanguagesandLiteratures

新形態(tài)大學(xué)英語口語系列教程職場英語口語UNIT12Corporate

Culure《新形態(tài)大學(xué)英語口語系列教程

職場英語口語》

OBJECTIVESInthisunit,JeremyshareswithWeiLintheimportanceofcorporatecultureandgiveshersomesuggestionsonhowtodealwithdifficultrelationshipsintheworkplace.Pleasefollowthemandlearn《新形態(tài)大學(xué)英語口語系列教程

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whatcorporatecultureis;someeffectivecommunicationskillsintheworkplace;howtobuildupapositiveofficeculture.Asyousearchfornewjobopportunities,youmighttakemoreintoaccountthanajob’stitle,salaryandbenefits.Youcanalsoconsidertheorganizationitself,itscultureandwhetheryouwouldenjoyworkinginaspecificenvironment.

Warmup《新形態(tài)大學(xué)英語口語系列教程

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WhatisCorporateCulture?Warmup《新形態(tài)大學(xué)英語口語系列教程

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WhatisCorporateCulture?Corporateculture

isthecollectionofvalues,beliefs,ethicsandattitudesthatcharacterizeanorganizationandguideitspractices.values,ethics,vision,behaviorsandworkenvironmentWarmup《新形態(tài)大學(xué)英語口語系列教程

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WhatisCorporateCulture?implied,notexpresslydefineddeveloporganicallyovertimefromthecumulativetraitsofthepeoplethecompanyhires.CONTENTS《新形態(tài)大學(xué)英語口語系列教程

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START-UPINPUT-ORIENTEDACTIVITIESSPEAKINGSKILLSINTHEWORKPLACEOUTPUT-ORIENTEDACTIVITIESCROSS-CULTURALFOCUSFUNTIMEAFTER-CLASSACTIVITIESINPUT-ORIENTEDACTIVITIES02《新形態(tài)大學(xué)英語口語系列教程

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INPUT-ORIENTEDACTIVITIES《新形態(tài)大學(xué)英語口語系列教程

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ACTIVITY1DifficultPeopleintheWorkplace

ACTIVITY2CorporateCultureACTIVITY37KeystoBuildingaStrongCorporateCulture《新形態(tài)大學(xué)英語口語系列教程

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ACTIVITY2CorporateCultureINPUT-ORIENTEDACTIVITY2

《新形態(tài)大學(xué)英語口語系列教程

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Understandingthevideoclip1.naturalforces2.strategic,operating3.emotionalcommitment

4.tangible,measurable

5.overallstrategy6.implement,spread

TypesofcompanycultureA“team-first”cultureCompanieswiththiscorporateculturehirepeoplebasedonhowwelltheyfitwiththatorganization’svaluesandbeliefs,thenconsiderskillsandexperience.

Team-firstcompaniesmightalsoorganizeroutineteamoutingsandsocialgatheringsoutsideofwork.

An“elite”cultureInnovative,cutting-edge,fast-growingcompaniestypicallyhaveelitecultures.Theylooktohireconfident,talentedpeoplewhowillbedaringleadersandgobeyondtraditionallimits.

A“horizontal”cultureStartupsandsmallercompaniesmightpromoteahorizontalcultureinwhichjobtitles,rolesanddescriptionsarefluidamongyouandyourcoworkers.

ThistypeofcompanymighthaveaCEOwhoishands-onandinvolvedindailyoperations.A“conventional”cultureWiththeriseinnewtechnologies,socialmediaandthenumberofmillennialsintheworkforce,traditionalcompanieshavebeguntoembracenewcommunicationandcollaborationmethods.A“progressive”cultureCompaniesintransition,whetherduetomergers,marketchanges,buyoutsornewmanagement,haveprogressivecultures.Thisenvironmentoffersanopportunitytoredefineorclarifyroles,goalsandmissionstatements.

INPUT-ORIENTEDACTIVITY2

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FurtherDiscussion4-vision-B

1-value-A

6-practices-E

2-people-C

3-narrative-D

5-place-F

1.Vision:

Agreatculturestartswithavisionormissionstatement.Thesesimpleturnsofphraseguideacompany’svaluesandprovideitwithpurpose.2.Values:

Acompany’svaluesarethecoreofitsculture.Whileavisionarticulatesacompany’spurpose,valuesofferasetofguidelinesonthebehaviorsandmindsetsneededtoachievethatvision.

SixComponentsofaGreatCorporateCulture3.Practices:

Ofcourse,valuesareoflittleimportanceunlesstheyareenshrinedinacompany’spractices.

4.People:

Nocompanycanbuildacoherentculturewithoutpeoplewhoeithershareitscorevaluesorpossessthewillingnessandabilitytoembracethosevalues.

5.Narrative:

Anyorganizationhasauniquehistory—auniquestory.Andtheabilitytounearththathistoryandcraftitintoanarrativeisacoreelementofculturecreation.

6.Place:

AndwhydotechfirmsclusterinSiliconValleyandfinancialfirmsclusterinLondonandNewYork?Thereareobviouslynumerousanswerstoeachofthesequestions,butoneclearansweristhatplaceshapesculture.

Certaincitiesandcountrieshavelocalculturesthatmayreinforceorcontradictthecultureafirmistryingtocreate.Place—whethergeography,architecture,oraestheticdesign—impactsthevaluesandbehaviorsofpeopleinaworkplace.KEYto

INPUT-ORIENTEDACTIVITIES《新形態(tài)大學(xué)英語口語系列教程

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INPUT-ORIENTEDACTIVITY1

《新形態(tài)大學(xué)英語口語系列教程

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(10)hide(1)shout

(2)bully(3)conversation(4)behave(5)excuse(6)shine(7)gossip(8)rumors(9)behaviorUnderstandingthevideoclip(11)jump(12)help(13)check(14)good(15)encouragingINPUT-ORIENTEDACTIVITY1

《新形態(tài)大學(xué)英語口語系列教程

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Furtherdiscussion1.Difficultpeoplemaybedestructive（有破壞性的）toanybusiness.Evenrelativelymodestlevelsoftoxic（有害的）behaviorcancausemajororganizationalcost,includingcustomerloss,lossofemployeemorale（士氣）,increasedturnover（人員變更）,etc.Thosewhoengageinbehaviorharmfultotheorganizationcanalsolowerproductivityandleadgreatworkerstoleaveateam.Theeconomiccostofdifficultpeopleisfarbiggerthanthebenefitofhavinga“superstar”onateam.INPUT-ORIENTEDACTIVITY1

《新形態(tài)大學(xué)英語口語系列教程

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Furtherdiscussion2.Thefollowingmeasuresmightbeeffectiveforthebosstohandletoxicworkers.First,have

opencommunication.Communicationisalwayskeytointerpersonalrelationship.Personalattentionfromthebossmighthelpsolvetheissuemoreeffectively.Second,pointoutnegativity.Evenwhenemployeeswanttoimprovetheirattitudes,theymaybesousedtonegativitythattheydon’trealizewhatthey’redoing.Soit’simportanttopointouttheseexamplesassoonaspossibleaftertheyhappen.Third,knowwhentodismiss.Sometimes,thepersonsimplyisn’tagoodculturalfit.Whentheyshowtheycan’torwon’tchange,it’stimetoletthemgo.Butremember,firingmustbethelastresort.Suddenandunwarranted（不合理的）firingsundermine（削弱）officemoraleanddestroyinstitutionalloyalty（機(jī)構(gòu)忠誠度）.INPUT-ORIENTEDACTIVITY3

《新形態(tài)大學(xué)英語口語系列教程

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(1)asset(2)value

Understandingthevideoclip(3)internalized(4)governance(5)Goodcharacter(6)commitment(7)valuesystem

(8)behavior(9)strategy(10)metricsSPEAKINGSKILLSINTHEWORKPLACE03《新形態(tài)大學(xué)英語口語系列教程

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SPEAKINGSKILLSINTHEWORKPLACE《新形態(tài)大學(xué)英語口語系列教程

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TheImperativeinEnglish–GivingDirections,Suggestions,andAdviceinEnglishSPEAKINGSKILLSINTHEWORKPLACE《新形態(tài)大學(xué)英語口語系列教程

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Theimperativeistheformoftheverbweusetogivedirections,instructions,suggestions,oradvice.Wealsouseittogivedirectorders.Theimperativeiseasytoform.Wesimplyusethebaseformoftheverb.

Yourbossmayusetheimperativewhenhegivesyouinstructionsatwork.He/Shemaysay,

“Workonthisprojectuntillunchtime,andthen

goback

toyourregularwork.”SPEAKINGSKILLSINTHEWORKPLACE《新形態(tài)大學(xué)英語口語系列教程

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Tomaketheimperativenegative,placethewords”

donot”or“don’t”

infrontofthebaseformoftheverb.Donotsit

down.

Don’ttouch

thatbutton.

Don’tforget

aboutthepartytonight.

Ifwewanttoaddemphasis,weoftenaddtheword“just”.Justdo

it!Justsign

righthere.Allyouhavetoodoisjustsign

righthere.SPEAKINGSKILLSINTHEWORKPLACE《新形態(tài)大學(xué)英語口語系列教程

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Theimperativecanbeverydirectandforceful.Sometimesitdoesnotfeelverypolite.Herearesomewordsandexpressionswecanaddtomakeitsofterandmorepolite.Youcanadd“please”:Pleasedon’tmake

noise.

Adding“Let’s”

(Letus):Let’snotforget

ourIDcards.

Whydon’twe:Whydon’twefinish

ittonight?

Whydon’tyou:Whydon’tyoucall

yourbossbeforeweleave?

SPEAKINGSKILLSINTHEWORKPLACE《新形態(tài)大學(xué)英語口語系列教程

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Doyouwantto

or

Wouldyouliketo:Wouldyouliketocallhim?Won’tyou,willyou:Try

mychocolatecake,

willyou?

Wouldyou:Help

mewiththis,

wouldyou?Youwillneedto:Youwillneedtoturn

rightatthenexttrafficlight.

It’sagoodideato:It’sagoodideatoleave

earlyonasnowyday.

Ifyoucan:Call

metonight

ifyoucan.OUTPUT-ORIENTEDACTIVITIES04《新形態(tài)大學(xué)英語口語系列教程

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OUTPUT-ORIENTEDACTIVITY1

《新形態(tài)大學(xué)英語口語系列教程

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UnderstandingthevideoclipSincerelyapologize.2.Trytoempathize.3.Promisethesamemistakewillnothappenagain.OUTPUT-ORIENTEDACTIVITY1

《新形態(tài)大學(xué)英語口語系列教程

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FurtherDiscussion1.Observe.Ratherthanimmediatelyfindingflawsinhowyourneworganizationisrun,taketimetoobservetheexistingcultureobjectively.Talkingtoothers—currentcolleaguesorformeremployees—canprovidevaluableperspectives.Onceyouunderstandwhattheexistingcultureornormsare,youcanbegintobrainstormculturallyappropriatewaystoshareyourperspectives.OUTPUT-ORIENTEDACTIVITY1

《新形態(tài)大學(xué)英語口語系列教程

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FurtherDiscussion2.Establishcredibility.Onceyouhaveabetterideaofthebigpicture,youcanstartthinkingaboutthewaysyoucanmakeadifference.Youneedtoestablishyourcredibilitywhenyouarenewtoanyenvironment.Thisoftenhappensthroughconsistency,reliability,andqualityofyourwork,communications,andrelationships.Expecttodothehardandpatientworkofbuildingtrust,rapport

（融洽關(guān)系）,andrespect.3.Setboundaries.Rememberthatitisnormaltokeepadistancebetweenyourprofessionalandpersonallives.Establishingaboundarywillnotonlyhelpyouthriveinanenvironmentthat’schallenging,butitcanalsohelpyoubecomemoresavvy

（有洞察力的）andsuccessfulprofessionally.OUTPUT-ORIENTEDACTIVITY2

《新形態(tài)大學(xué)英語口語系列教程

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Role-playWeiLinandJeremytalkingabouthowtodealwithdifficultworkplacerelationship

Role-playRolecardforWeiLinYoushould:explainwhathashappenedbetweenLucyandher;(2)expressherworriesabouttheworseningrelationship;(3)askJeremyforsuggestionstomendtherelationship.RolecardforJeremyYoushould:(1)showyourunderstandingandempathyonWeiLin’ssituation;(2)givesuggestionsoncommunicatingeffectivelywithLucy;(3)offermoretipsaboutmakingthebestofadifficultworkplaceculture.

CROSS-CULTURALFOCUS05《新形態(tài)大學(xué)英語口語系列教程

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CROSS-CULTURALFOCUS《新形態(tài)大學(xué)英語口語系列教程

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UnderstandingCulturalDifferencesInGlobalBusinessAglobalcompanyneedstounderstandthatthereisadifferenceinthedefinitionofculturepers