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Chapter1TheScopeandChallengeofInternationalMarketing
2.HowcantheincreasedinterestininternationalmarketingonthepartoftheU.S.firmsbe
explained?
l)TheU.S.markethasreachedsaturationlevelsformanyproducts,andincreasing
numbersoffirmsarefacedwithsurpluseswhichmustbesold.
2)manyfirmsfindthatreturnoninvestmentmaybehigherinforeignmarketsthanin
domesticmarkets.
3)morefirmsrealizethattomorrow'smarketswillbeworldmarketsanditisimperative
toestablishworldmarketpositionsearly.
3.Discussthefourphasesofinternationalmarketinginvolvement.
Thefirstphaseisdomesticfirmswhichhavenoforeignbusinessactivityexceptthose
salesmadetoforeigncustomerswhocomedirectlytothefirm.
Thesecondisdomesticfirmswhichhavetemporarysurpluseswhicharesoldabroadon
anavailabilitybasiswithnointentionforcontinuingmarketrepresentation.
Thethirdisthedomesticfirmsthathavepermanentproductivecapacitywhichisusedto
producegoodswhicharesoldonacontinuingbasisinforeignmarkets.
Thefourthistheinternationalcompanythatproducesaproductfortheworldmarket.
4.Discusstheconditionsthathaveledtothedevelopmentofglobalmarkets.
l)newcommunicationstechnology,travelandotherfactorsledtheworldmarketsbeing
awareofdifferentproductsandprocesses.
2)Becauseofthisawareness,eachmarketthushadcommonneedsforhighquality,
reasonablypriced,standardizedproducts.
3)Thereisastrongfeelingthatwithinideasfromtheworldaffectedthetastesand
perceivedneedsofeverycountrymarket
4)Thereisastrongfeelingthatworldmarketsarebeingdriventowardaconverging
commonalityoftasteandneedsleadingtowardglobalmarkets.
5.Differentiatebetweenaglobalcompanyandamultinationalcompany.
Aglobalcompanyassumescountrieshavethesameneedsanddesignsastandardized,high
quality,reasonablypricedproductforthosemarketsitasiftherearenodifferencesamongthe
countrymarkets.
Amultinationalcompanyhasaspecificmarketingplanandadaptsproductsforeachcountry
marketandthinkthereareculturaldifferencesamongcountriesthatrequirespecific
adaptationsforthosemarkets.
6.Differentiateamongthethreeinternationalmarketingconcepts.見課件
7.Discussthethreefactorsnecessarytoachieveglobalawareness.
(1)objectivity;objectiveinassessingopportunities,evaluatingpotential,andresponding
toproblems.Toooftenmistakesaremadebecausecompaniesaresweptawaywith
generalitiesandmakeinvestmentsonlylatertofindoutthattheircommitmentorabilities
werenotsufficienttosucceed,
(2)tolerancetowardculturaldifferences;toleranceisunderstandingculturaldifferences
andacceptingandworkingwithotherswhosebehaviormaybedifferentfromyours,
3)knowledgeable;Tobesuccessfulininternationalbusinessandgloballyaware,aperson
needstobeknowledgeableoftheenormouschangesoccurringthroughouttheworldand
thepotentialopportunities
8.Defineanddiscusstheideaofglobalorientation.
Aglobalorientationmeansoperatingasifallthecountrymarketsinacompany'sscope
ofoperations(includingdomesticmarket)areapproachableasasingleglobalmarketand
tostandardizethemarketingmixwhereculturallyfeasibleandcosteffectiveortoadapt
themarketingmixwhereculturallyrequiredandcosteffective.
Aglobalorientationmeanstandardizingthecomponentsofthemarketingmixwhere
demandissimilarandchangingthemarketingmixwheretherearesignificantcultural
differences.
Chapter2:TheGlobalEnvironmentofInternationalMarketing
DiscussionQuestions
2.TheTokyoRound(會(huì)談)ofGATThasemphasizedthereductionofnontariffbarriers.Howdoes
theUruguay(烏拉圭)Rounddiffer?
Nontariffbarriersarealltherestrictionsimposedontheimportationofgoodsbyahost
governmentwiththeexceptionoftariffs.Suchthingsasstandards,quotas,import
licenses,countervailingduties,bordertaxescanbeclassifiedasnontariffbarriers.
EarlierroundsofnegotiationsbyGATTmembershadbeensuccessfulinreducingtariffs
andtheTokyoRoundfocusedonthereductionofnontariffbarriers.
TheTokyoRoundstarttoaddressanumberofnontariffbarriersthathavebecomemore
seriousinrecentyears.Despitethesuccessofthesepastrounds,hightariffshavenot
disappearedentirelyandnontariffbarriersarestillwidelyused.Therearealsoareasthat,
untilnow,GATThasnotaddressedsuchasservices,intellectualpropertyrights,and
investment.Specifically,GATTnegotiationsinthisroundaretoaddresskeyareasof
importanceininternationaltradewhicharenotnowunderthescopeofGATTrules.For
example,GATTrulesdonotapplytotheinternationaltradeofserviceswhichrepresentan
increasingpercentageofinternationaltradeflows.Similarly,GATTruleshavelittle
influenceovergovernmentinvestmentpoliciesaffectinginternationaltradeoronpolicies
concerningtheprotectionofintellectualpropertyrightssuchaspatents,trademarks,and
copyrights.AgriculturaltradeisanotherareawhereGATTruleseitherdonotapplyorare
noteffective.Finally,thedisputesettlementmechanismisseentobeincreasingly
ineffectiveatresolvingconflictsamongGATTmembers.
3.DiscusstheimpactofGATS,TRIMS,ANDTRIPSonglobaltrade.
AnimportantobjectiveoftheUnitedStatesintheUruguayRoundwastoreduceor
eliminatebarrierstointernationaltradeinservices.Whilethereisstillmuchprogressto
bemadebeforefreetradeinserviceswillexistthroughouttheworld,theGeneral
AgreementonTradeinServices(GATS)isthefirstmultilateral,legallyenforceable
agreementcoveringtradeandinvestmentinservicessector.Itprovidesalegalbasisfbr
futurenegotiationsaimedateliminatingbarriersthatdiscriminateagainstforeignservices
tradeanddenythemmarketaccess.Forthefirsttime,comprehensivemultilateral
disciplinesandprocedurescoveringtradeandinvestmentinserviceshavebeen
established.Specificmarket-openingconcessionsfromawiderangeofindividual
countrieswereachievedandprovisionwasmadeforcontinuednegotiationstofurther
liberalizetelecommunicationsandfinancialservices.
Equallysignificantweretheresultsofnegotiationsintheinvestmentsector.Trade-Related
InvestmentMeasures(TRIMs),establishedthebasicprinciplethatinvestmentrestrictions
canbemajortradebarriersandthereforeareincluded,forthefirsttime,underGATT
procedures.Aninitialsetofspecificpracticeswereprohibitedincluding:localcontent
requirementsspecifyingthatsomeamountofthevalueoftheinvestor'sproductionmustbe
purchasedfromlocalsourcesorproducedlocally;tradebalancingrequirementsspecifying
thataninvestormustexportanamountequivalenttosomeproportionofimportsor
conditiontheamountofimportspermittedonexportlevels;and,foreignexchange
balancingrequirementslimitingtheimportationofproductsusedinlocalproductionby
restrictingitsaccesstoforeignexchangetoanamountrelatedtoitsexchangeinflow.Asa
resultofTRIMs,restrictionsinIndonesiawhichprohibitforeignfirmsfromopeningtheir
ownwholesaleorretaildistributionchannelscanbechallenged.Andsocaninvestment
restrictionsinBrazilthatrequireforeign-ownedmanufacturerstobuymostoftheir
componentsfromhigh-costlocalsuppliersandthataffiliatesofforeignmultinationals
maintainatradesurplusinBraziPsfavorbyexportingmorethantheysellwithin.
AnotherobjectiveoftheUnitedStatesfromtheUruguayRoundwasachievedbyan
agreementonTrade-RelatedAspectsofIntellectualPropertyRights(TRIPs).TheTRIPs
agreementestablishessubstantiallyhigherstandardsofprotectionfbrafullrangeof
intellectualpropertyrights(patents,copyrights,trademarks,tradesecrets,industrialdesigns,
andsemiconductorchipmaskworks)thanareembodiedincurrentinternationalagreements
anditprovidesfbrtheeffectiveenforcementofthosestandardsbothinternallyandatthe
border.
4.DiscusstheevolutionofworldtradethathasledtotheformulationoftheWTO.
SincetheinceptionofGATT,therehavebeeneight“rounds“ofintergovernmentaltariff
negotiations.ThemostrecentlycompletedwastheUruguayroundwhichbuiltonthe
successoftheTokyoRound,themostcomprehensiveandfar-reachingroundundertaken
byGATTuptothattime.TheTokyoRoundresultedintariffcutsandsetnew
internationalrulesforsubsidiesandcountervailingmeasures,anti-dumping,government
procurement,technicalbarrierstotrade(standards),customsvaluation,andimport
licensing.WhiletheTokyoRoundaddressednon-tariffbarriers,thereweresomeareas
notcoveredbythatroundwhichcontinuedtoimpedefreetrade.Inadditiontomarket
access,therewereissuesoftradeinservices,agriculture,andtextiles;intellectual
propertyrights;andinvestmentandcapitalflows.
.TheUruguayRoundwasbegunin1986inPuntadelEste,Uruguayandfinallyconcluded
in1994.By1995,80GATTmembersincludingtheUnitedStates,theEuropeanUnion
(anditmemberstates)Japan,andCanadahadacceptedtheagreement.Perhapsthemost
notableachievementoftheUruguayRoundwasthecreationofanewinstitutionasa
successortotheGATT,theWorldTradeOrganization(WTO).Atthesigningofthe
UruguayRoundtradeagreement,U.S.representativespushedforanenormousexpansionof
thedefinitionoftradeissues.TheresultwasthecreationoftheWorldTradeOrganization
thatencompassesthecurrentGATTstructureandextendsittonewareasnotadequately
coveredinthepast.TheWTOisaninstitution—notanagreementaswasGATT.Itwillset
therulesgoverningtradebetweenits117members,provideapanelofexpertstohearand
ruleontradedisputesbetweenmembersand,unlikeGATT,issuebindingdecisions.Itwill
requireforthefirsttime,thefullparticipationofallmembersinallaspectsofthecurrent
GATTandtheUruguayRoundagreementsand,throughitsenhancedstatureandscope,
provideapermanent,comprehensiveforumtoaddressthetradeissuesofthe21stcentury
globalmarket.Tradedisputeswillbeheardbyapanelofexperts.Apanelofexperts,
selectedbytheWTO,willhearbothsidesandissueadecision;thewinningsidewillbe
authorizedtoretaliatewithtradesanctionsifthelosingcountrydoesnotchangeitspractices.
WhiletheWTOhasnoactualmeansofenforcement,internationalpressuretocomplywith
WTOdecisionsfromothermembercountriesisexpectedtoforcecompliance.TheWTO
ensuresthatmembercountriesagreetotheobligationsofalltheagreements,countries,
includingdevelopingcountries(thefastestgrowingmarketsoftheworld)willundertake
obligationstoopentheirmarketsandtobeboundbytherulesofthemultilateraltrading
system.
ThisexerciseisdesignedtofamiliarizethestudentwiththeInternetandissuesGATTas
wellastheWTO.InadditiontothevariousRoundsofGATT,thissiteisacomplete
discussionofWTO.Thediscussionofthisquestioncouldincludeabroaderdiscussion
ofWTO.
5.U.S.exportstotheEuropeanCommunityareexpectedtodeclineinfutureyears.What
marketingactionsmayacompanytaketocounteractsuchchanges?
AneconomicunitysuchastheECisprimarilyconcernedwithincreasesoftradewithin
itsmember-countriesbecausetheywanttoraisetheirownproductionandgainthrough
economicgrowththattheirspecializedmemberscansupply.ItmaybesaidthattheEC
wantstodecreasetheirtradewithnonmembernations.Onestudyhasshownsome
proportionaldeclinesalready.
WhattheU.S.marketershoulddotocounteractsuchactionsisto,asrapidlyaspossible,
expandexportstothismarket.Moreimportant,themarketersshouldbuildnewand
expandEC-located,U.S.-ownedindustriesandmarketingfacilitiestostrengthentheir
positionbeforeitbecomestoolate.ECmembersarenowbusybuildingnewplantsand
establishingtheiroutletsandmarkets.FromtheU.S.foreignmarketer'spointofview,
thereisnotimetowaste,otherwisetheywilllosesomeofthegriptheyhaveestablished
inEurope.
Also,keepinginmindthatmanyotherWesternEuropeancountriesareagaininterestedin
joiningEC.Thetypicalargument:"Itwillbetooexpensivetostayoutside.^^Asound
policyforAmericancompanieswantingordependentuponmarketingintheEuropean
marketmightincreasetheirpotentialinEFTA.
6."Becausetheyaredynamicandbecausetheyhavegreatgrowthpossibilities,the
multinationalmarketsarelikelytobeespeciallyrough-and-tumblefbrtheexternal
business.^^Discuss.
Theattractivegrowthandprofitopportunitiesinmultinationalmarketstendtodrawthe
moreaggressivemarketersintocompetition.Whereas,acompanymayhavevirtuallyno
competitioninitshomemarket,itmaybecompetingwiththreeorfourmajorfirmsinthe
multinationalmarket.Nationalinterestgivespreferentialtreatmentofvarioustypesto
firmsfrommembernationsandintensifiesthenormalmarketcompetition.
7.DiscusstheimplicationsoftheEuropeanUnion'sdecisiontoadmitEasternEuropeannations
tothegroup.
TheadmissionofEasternEuropeannationsintotheEUwillcreateaneverlargerand
moreeconomicallyimportantthanthepresentEU.Theglobalizationofmarkets,the
restructuringofEasternEuropeintoindependentmarket-driveneconomies,the
dissolutionoftheSovietUnionintoindependentstates,theworldwidetrendtoward
economiccooperation,andenhancedglobalcompetitionmakeitimportantthatmarket
potentialbeviewedinthecontextofregionsoftheworldratherthancountrybycountry.
FormaleconomiccooperationagreementssuchastheECarethemostnotableexamples
ofmultinationalmarketgroupsbutmanynewcoalitionsareforming,oldonesarebeing
re-energized,andthepossibilityofmanynewcooperativearrangementsisonthehorizon.
8.DiscussthestrategicmarketingimplicationsoftheCanada-UnitedStates-MexicoFreeTrade
Agreement.
NAFTAaffectsavarietyofstrategicissues,themostimportantofwhichare:
MarketAccess.Within10yearsofimplementation,alltariffswillbeeliminatedon
NorthAmericanindustrialproductstradedbetweenCanada,Mexico,andtheUnited
States.AlltradebetweenCanadaandtheU.S.notalreadydutyfreewillbedutyfreeby
1998asprovidedforinCFTA.Mexicowillimmediatelyeliminatetariffsonnearly50
percentofallindustrialgoodsimportedfromtheU.S.,andremainingtariffswillbe
phasedoutentirelywithin15years.
NontariffBarriers.Inadditiontoeliminationoftariffs,Mexicowilleliminatenontariff
barriersandothertrade-distortingrestrictions.U.S.exporterswillbenefitimmediately
fromtheremovalofmostimportlicensesthathaveactedasquotasessentiallylimitingthe
importationofproductsintotheMexicanmarket.NAFTAalsoeliminatesahostofother
Mexicanbarrierssuchaslocalcontent,localproduction,andexportperformance
requirementsthathavelimitedU.S.exports.
RulesofOrigin.NAFTAreducestariffsonlyforgoodsmadeinNorthAmerica.Tough
rulesoforiginwilldeterminewhethergoodsqualifyforpreferentialtarifftreatmentunder
NAFTA.Rulesoforiginaredesignedtoprevent"freeriders“frombenefitingthrough
minorprocessingortransshipmentofnon-NAFTAgoods.Forexample,Japancouldnot
assembleautosinMexicoandavoidU.S.orCanadiantariffsandquotasunlesstheauto
hadaspecificpercentageofMexican(i.e.,NorthAmerican)content.Forgoodstobe
tradeddutyfree,theymustcontainsubstantial(62.5percent)NorthAmericancontent.
SinceNAFTArulesoforiginhavebeenstrengthened,clarified,andsimplifiedoverthose
containedintheU.S.-CanadaFreeTradeAgreement,theysupersedetheCFTArules.
CustomsAdministration.UnderNAFTA,Canada,Mexico,andtheU.S.haveagreedto
implementuniformcustomsproceduresandregulations.Uniformproceduresensurethat
exporterswhomarkettheirproductsinmorethanoneNAFTAcountrywillnothaveto
adapttomultiplecustomsprocedures.Mostproceduresgoverningrulesoforigin
documentationrecordkeeping,andoriginverificationwillbethesameforallthree
NAFTAcountries.Inaddition,thethreewillissueadvancedrulings,onrequest,on
whetherornotaproductqualifiesfortariffpreferenceundertheNAFTArulesoforigin.
Investment.NAFTAwilleliminateinvestmentconditionsthatrestrictthetradeofgoods
andservicetoMexico.Amongconditionseliminatedaretherequirementsthatforeign
investorsexportagivenlevelorpercentageofgoodsorservices,usedomesticgoodsor
services,transfertechnologytocompetitors,orlimitimportstoacertainpercentageof
exports.
Services.NAFTAestablishesthefirstcomprehensivesetofprinciplesgoverningservices
trade.U.S.andCanadianfinancialinstitutionsarepermittedtoopenwhollyowned
subsidiariesinMexico,andallrestrictionsontheservicestheyofferwillbeliftedbythe
year2000.U.S.andCanadiantruckingcompaniesareabletocarryinternationalcargo
intoMexicanborderstatesand,by1999,theywillbeabletotruckthroughoutMexico.
IntellectualProperty.NAFTAwillprovidethehigheststandardsofprotectionof
intellectualpropertyavailableinanybilateralorinternationalagreement.Theagreement
coverspatents,trademarks,copyrights,andtradesecrets,semiconductorintegrated
circuits,copyrightsforNorthAmericanmovies,computersoftware,andrecords.
GovernmentProcurement.NAFTAguaranteesbusinessesfairandopencompetitionfor
procurementinNorthAmericathroughtransparentandpredictableprocurement
procedures.InMexico,Pemex(nationaloilcompany),CFE(nationalelectriccompany),
andothergovernment-ownedenterpriseswillbeopentoU.S.andCanadiansuppliers.
Standards.NAFTAprohibitstheuseofstandardsandtechnicalregulationsusedas
obstaclestotrade.However,NAFTAprovisionsdonotrequiretheUnitedStatesor
Canadatolowerexistinghealth,environmental,orsafetyregulations,nordoesNAFTA
requiretheimportationofproductsthatfailtomeeteachcountry'shealthandsafety
standards.
9.Foreachregionaltradegroup—EC,NAFTA,AFTA,ASEAN+3andMercosur—citewhichof
thefactorsforsuccessarethestrongestandwhicharetheweakest.Discusseachfactor.
Studentswillhavedifferentresponsestothisquestion.Theimportantpointisifthey
realizetheimportanceofthedifferentfactorsontheultimatesuccessofanyregional
tradegroup.Inmostcases,therearecultural,social,economic,politicalandever,
geographicaldifferencesamongcountrymembers.Thecriticalpointisiftheir
commitmenttoeconomicintegrationissufficientlystrongtoallowthemtodealwiththe
differencesthatwillariseasaresult.Eachresponsetothisquestionwillbedifferent.For
whatitisworth,theauthorwouldrankthemasfollows:
POLITICALECONOMICSOCIALGEOGRAPHIC
ECsStoWss
NAFTAWtoSWtoSStoWs
AFTAs,SWtoSWtoS
MERCOSURStoWWtoSSs
10.WhatisthemotivebehindASEAN+3andwhataretheprobableimplicationsforglobal
trade?
OneresultoftheAsianfinancialcrisisof1997-98wasthecreationofASEAN+3
(ASEANplusChina,JapanandSouthKorea),todealwithtradeandmonetaryissues
facingAsia.MostEastAsiafeltthattheywerebothletdownandputuponbytheWest
whotheyfeltcreatedmuchofthecrisisbypullingoutinthemidstofthecrisis.Itwasfelt
thattheleadingfinancialpowerseitherdeclinedtotakepartintherescueoperations,as
theUSdidinThailand,orthattheyproposedunattainablesolutions.Theresultwasthe
creationofASEAN+3,1consistingoftheforeignandfinanceministersofeachcountry,
whichmeetsannuallyafterASEANmeetings.Theirfirstmeetingwasdevotedto
devisingasystemwherebytheyshareforeignexchangereservestodefendtheir
currenciesagainstfutureattack.Whilestillonlytentative,therewasalsodiscussion
amongthemembersofASEAN+3ofcreatingacommonmarketandevenasingle
cun'encyor,perhaps,anewAsianentityencompassingbothNortheastandSoutheast
Asia.2CloserlinksbetweenSoutheastAsiaandNortheastAsiaisseenasasteptowards
strengtheningAsia'sroleintheglobaleconomyandthecreationofaglobalthree-block
configuration.3
11.Discusstheeconomicandtradeimportanceofthebigemergingmarkets.
TheDepartmentofCommerceestimatesthatover75percentoftheexpectedgrowthin
theworldtradeoverthenexttwodecadeswillcomefromthemorethan130developing
andnewlyindustrializedcountries(NICs).Thereisasmallcoreofthesethatwillaccount
foroverhalfofthatgrowth.TheypredictthatthecountriesidentifiedasBigEmerging
Markets(BEMs)alonewillbeabiggerimportmarketbytheendofthisdecadethanthe
EuropeanUnionandbytheyear2010,willbeimportingmorethantheEUandJapan
combined.
TheBEMsdifferfromotherdevelopingcountriesbecausetheyimportmorethansmaller
marketsanmorethaneconomiesofsimilarsize.Astheyembarkoneconomicdevelopment,
demandforcapitalgoodstobuildtheirmanufacturingbaseanddevelopinfrastructure
increases.Increasedeconomicactivitymeansmorejobsandmoreincometospendon
productsnotyetproducedlocally.Thus,astheireconomiesexpand,thereisanaccelerated
growthindemandforgoodsandservices,muchofwhichmustbeimported.BEM
merchandiseimportsareexpectedtobenearlyonetrilliondollarshigherthantheywerein
1990;ifservicesareadded,theamountjumpsbeyondonetrilliondollars.
12.Whatarethetraitsofthosecountriesconsideredtobebigemergingmarkets?Discuss
ThoseBEMs,astheDepartmentofCommercereferstothem,shareanumberof
importanttraits:Theyareallphysicallylarge;havesignificantpopulations;represent
considerablemarketsforawiderangeofproducts;allhavestrongratesofgrowthorthe
potentialforsignificantgrowthhaveallundertakensignificantproblemsofeconomic
reforms;areallofmajorpoliticalimportancewithintheirregions;are"regionaleconomic
drivers;^^willengenderfurtherexpansioninneighboringmarketsastheygrow.
Whilethesecriteriaaregeneralionnatureandeachcountrydoesnotmeetallthecriteria,
theDepartmentofCommercehasidentifiedthefollowingBEMs.InAsia:China,Indonesia,
India,andSouthKorea.InLatinAmerica:Mexico,Argentina,andBrazil.InAfrica:
SouthAfrica.InCentralEurope:Poland.InSouthernEurope:Turkey.Vietnam,
Thailand,Venezuela,andColumbiamaywarrantinclusioninthenearfuture.Thelistis
fluidinthatsomecountrieswilldropoffwhileotherswillbeaddedaseconomicconditions
change.Themessageisclear,theDepartmentofCommerceisfocusingoncountriesthat
demonstratethegreatestpotentialforgrowth.
Chapter3HistoryandGeography:TheFoundationofCulture
2.Whystudygeographyininternationalmarketing?Discuss.
Geographyisastudyofthephysicalcharacteristicsofaparticularregionoftheearth.
Involvedinthisstudyareclimate,topography,andpopulation.Theinteractionofthe
physicalcharacteristicsisoneoftheprincipaldeterminantsofacountry'scustoms,
products,industries,needs,andmethodsofsatisfyingthoseneeds.
Marketingisconcernedwithsatisfyingtheneedsofpeople.Internationalmarketingseeks
outthewholeworldasitsmarketplace.Therefore,foraninternationalmarketertoknow
howtosatisfytheneedsoftheinternationalmarket,hemustbefamiliarenoughwith
geographytoknowwhatthevariouscausalfactorsofthepeople'sneedsare.Hemust
knowthatvariousclimatesandtopographiesdoexistandthattheyarevitalinshapingthe
marketingplansthataninternationalmarketermustmake.Asanexample,aproducer
sellingmachineryinthetropicswouldhavetorealizethatspecialprotectionisneededto
keepamachinerunningproperlyinhotandhumidclimates.
3.Whystudyacountry'shistory?Discuss
Historyhelpsdefineanation's"mission,“howitperceivesitsneighbors,howitseesits
placeintheworld,andhowitseesitself.Insightsintothehistoryofacountryare
importantforunderstandingattitudesabouttheroleofgovernmentandbusiness,the
relationsbetweenmanagersandthemanaged,thesourcesofmanagementauthority,and
attitudestowardforeigncorporations.
Tounderstand,explain,andappreciateapeople'simageofitselfandtheattitudesand
unconsciousfearsthatreflectedinitsviewofforeigncultures,itisnecessarytostudythe
cultureasitisnowaswellastounderstandthecultureasitwas—thatis,acountry's
history.Unlessyouhaveahistoricalsenseofthemanychangesthathavebuffeted
Japan—sevencenturiesundertheshogunfeudalsystem,1theisolationbeforethecoming
ofAdmiralPerryin1853,thethreatofdominationbycolonialpowers,"theriseofnew
socialclasses,Westerninfluences,thehumiliationofWorldWarII,andinvolvementinthe
internationalcommunity—itisdifficulttofullyunde
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