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Chapter1
1:IntheYear2000bugexample,didDavedoanythingwrong?
Al:IfDavewasagoodprogrammerhewouldhavequestionedthe"obvious"
oversightandnotjustprogrammedhissoftwaretoonlyworkthrough1999.
Becausehedidn't,asoftwaretestershouldhavetestedforandfoundthebug.
Theteamcouldhavethendecidedwhethertofixit.
2:TrueorFalse:It'simportantwhattermyourcompanyorteamcallsaproblemin
itsso代ware.
A2:False.It'snotimportant,butthetermusedoftenreflectsthepersonalityofthe
teamandhowtheyapproachthefinding,reporting,andfixingoftheproblems.
3:What'swrongwithjusttestingthataprogramworksasexpected?
A3:Atmost,that'sonlyhalfthetestingproblem.Usersdon'talwaysfollowtherules,
andtestersneedtoproveoutwhathappenswhentheydon't.Also,iftesters
don'tapproachtheirtestingwithagotta-break-itattitude,theywillmissbugs.
4:Howmuchmoredoesitcosttofixabugfoundaftertheproductisreleasedthan
itdoesfromtheverystartoftheproject?
A4:From10to100timesorevenhigher!
5:What'sthegoalofasoftwaretester?
A5:Thegoalofasoftwaretesteristofindbugs,findthemasearlyaspossible,and
makesuretheygetfixed.
6:TrueorFalse:Agoodtesterrelentlesslystrivesforperfection.
A6:False.AgoodtesterknowswhenperfectionIsn'tattainableandwhen"good
enough"isreached.
7:Giveseveralreasonswhytheproductspecificationisusuallythelargestsourceof
bugsinasoftwareproduct.
A7:Oftenaspecisn'tevenwrittenremember;ifyoucan'tsayit,youcan*tdoit.Other
reasonsarethatthespecexistsbutitisn'tthorough,it'sconstantlychanging,or
it'snotcommunicatedtotherestofthedevelopmentteam.
Chapter2
1:Nameseveraltasksthatshouldbeperformedbeforeaprogrammerstartswriting
thefirstlineofcode.
Al:Thedevelopmentteamneedstounderstandthecustomerrequirementsand
definethefeaturesinaproductspec.Ascheduleshouldbecreatedsoteam
membersknowwhatworkhasbeencompletedandwhatworkremainstobe
done.Thesoftwareshouldbearchitectedanddesigned,andthetestteamshould
startplanningtheirwork.
2:Whatdisadvantageistheretohavingaformal,locked-downspecification?
A2:There'snoflexibilitytoadjustthesoftwareifthecustomer'sneedschangeorthe
marketmovesinadifferentdirectionwhilethesoftwareisbeingdeveloped.
3:Whatisthebestfeatureofthebig-bangmodelofsoftwaredevelopment?
A3:It'ssimple.Period.
4:Whenusingthecode-and-fixmodel,howdoyouknowwhenthesoftwareis
readytorelease?
A4:There'snorealexitcriteriaforthecode-and-fixprocessexceptforwhen
someone,ortheschedule,saysthatit'stimetostop.
5:Whycanthewaterfallmethodbedifficulttouse?
A5:Justlikewithsalmon,it'sdifficulttoswimupstream.Eachstepisadiscrete,
standaloneprocessthatfollowstheonebeforeit.Ifyougettotheendandfind
thatsomethingshouldhavehappenedfurtherup,it'stoolatetogoback.
6:Whywouldasoftwaretesterlikethespiralmodelbetterthantheothers?
A6:They'reinvolvedveryearlyinthedevelopmentprocessandhavetheopportunity
tofindproblemsearly,savingtheprojecttimeandmoney.
Chapter3
1:Giventhatit'simpossibletotestaprogramcompletely,whatinformationdoyou
thinkshouldbeconsideredwhendecidingwhetherit'stimetostoptesting?
Al:Thereisnouniversalanswerforwhentostoptesting.Eachprojectisdifferent.
Examplesoftheinformationthatmightgointothedecisionwouldbe:Arelotsof
bugsstillbeingfound?Istheteamsatisfiedwiththenumberandtypesoftests
thathavebeenrun?Havethereportedbugsbeenevaluatedtodecidewhichones
tofixandwhichonesnottofix?Hastheproductbeenvalidatedagainsttheuser's
requirements?
2:StarttheWindowsCalculator.Type5,000-5=(thecommaisimportant).Lookat
theresult.Isthisabug?Whyorwhynot?
A2:Theansweryougetis0,not4095asyouwouldexpect.Thereasonisthatthe,
(comma)wasautomaticallyconvertedtoa.(decimalpoint).Whatyoucalculated
was5.000-5=0,not5,000-5=4995.Todetermineifthisisabug,verifythis
operationagainsttheproductspecification.Itmightstatethatcommasaretobe
convertedtodecimalpoints.Youshouldalsovalidatethis"feature"againstthe
userrequirements.Findoutifmostuserswantthistooccurorifitwouldbe
confusing.
3:Ifyouweretestingasimulationgamesuchasaflightsimulatororacitysimulator,
whatdoyouthinkwouldbemoreimportanttotestitsaccuracyoritsprecision?
A3:Thepurposeofasimulationgameistoputtheplayerintoanartificial
environmentthatmimicsareal-worldscenario.Flyingaflightsimulatorshould
lookandfeellikeflyingarealplane.Runningacitysimulatorshouldreflectwhat
happensinarealcity.What'smostimportantishowaccuratelythesimulator
reflectsreality.DoestheplaneflylikeaBoeing757orPiperCub?Doestheskyline
ofthecitylooklikethecityitrepresents?Onceyouknowthesoftwareisaccurate,
youcanthentestforprecision.Thisiswhereyoustartcaringaboutwhetherthe
windowsinthebuildingsareintheirpreciselocationsandwhethertheplane
movementperfectlymapstothejoystickmotion.
4:Isitpossibletohaveahigh-qualityandlow-reliabilityproduct?Whatmightan
examplebe?
A4:Yes,butitdependsonthecustomer'sexpectationsforquality.Manypeoplebuy
high-performancesportscarsthatareconsideredtobehighqualityfortheir
accelerationandspeed,theirstyle,andtheirfitandfinish.Oftenthesesamecars
arenotoriouslyunreliable,frequentlybreakingdownandbeingexpensiveto
repair.Theownershavetheirownperceptionofqualityanddon'tseelow-
reliabilityasanimportantissue.
5:Whyisitimpossibletotestaprogramcompletely?
A5:Withanysoftwareotherthanthesmallestandsimplestprogram,therearetoo
manyinputs,toomanyoutputs,andtoomanypathcombinationstofullytest.
Also,softwarespecscanbesubjectiveandbeinterpretedindifferentways.
6:IfyouweretestingafeatureofyoursoftwareonMondayandfindinganewbug
everyhour,atwhatratewouldyouexpecttofindbugsonTuesday?
A6:Twoaxiomscomeintoplayhere.Thefirstthatthenumberofbugsremainingis
proportionaltothenumberofbugsyou'vealreadyfoundmeansthatyouwon't
comeinonTuesdayandmiraculouslyfindthesoftwaretobeperfect.The
pesticideparadoxtellsyouthatifyoucontinuetorunthesametestsoverand
overthatyoueventuallywon'tfindnewanddifferentbugsuntilyouaddmore
tests.Giventhesetwoaxioms,youwillprobablycontinuetofindbugsatthesame
rateorslightlyless.
Chapter4
1:Canasoftwaretesterperformwhite-boxtestingonaspecification?
Al:Yes,white-boxtestingissimplyusinginformationabouthowsomethingis
designedtoinfluencehowthetestingisdone.Thetestercouldattendthe
project'sfocusgroups,usabilitystudies,andmarketingmeetingstounderstand
theunderlyingprocessbeingusedtodesignthefeaturesandtheoverallproduct.
Withthatinformationshecouldmoreeffectivelytesttheresultingspecification.
Thereisarisk,though,thatthisinformationcouldbiasthetesterintoassuming
thatthespeciscorrect.
2:CiteafewexamplesofMacorWindowsstandardsorguidelines.
A2:OntheMac,deletedfilesgototheTrashCan.InWindows,theygototheRecycle
Bin.
InWindows,pressingFlalwaysdisplaysHelpforthesoftware.It'sCommand-?
ontheMac.
TheFilemenuisalwaysthefar-leftmenuchoiceinWindows.
InWindows,selectingHelp,Aboutdisplaysthesoftware'scopyright,licensing,
andversioninformation.
OnaMac,Command-Xperformsacut,Command-Cperformsacopy,and
Command-Vperformsapaste.
Thesearejustafewexamplesofawidevarietyofpossibleanswers.
3:Explainwhat'swrongwiththisspecificationstatement:Whentheuserselectsthe
CompactMemoryoption,theprogramwillcompressthemailinglistdataassmall
aspossibleusingaHuffman-sparse-matrixapproach.
A3:Itusesthephraseassmallaspossible.Thisisimpossibletotestbecauseit'svague
andimprecise.Thespecshouldstateexactlywhatlevelofcompressionwilltake
place.
Thestatementalsoisn'tcode-free.Itexplainshowthefeaturewillworkonthe
algorithmlevel.Thisdoesn'tbelonginaspecification.Theuserdoesn'tcarehow
thecompactionoccurs,justthatitdoes.
4:Explainwhatatestershouldworryaboutwiththislinefromaspec:Thesoftware
willallowupto100millionsimultaneousconnections,althoughnomorethan1
millionwillnormallybeused.
A4:Testability.Itdoesn'tmatterthattypicalusageisonly1millionconnections.Ifthe
specificationstatesthat100millionarepossible,the100millionmustbetested.
Thetesterneedstofindawaytotestsomethingthislargeorgetthespecwriter
toreducethemaximumpossiblenumbertosomethingclosertowhat'stypical.
Chapter5
1:TrueorFalse:Youcanperformdynamicblack-boxtestingwithoutaproduct
specificationorrequirementsdocument.
Al:True.Thetechniqueiscalledexploratorytesting,andyouessentiallyusethe
softwareasthoughit'stheproductspec.It'snotanidealprocess,butcanwork
okayinapinch.Thelargestriskisthatyouwon'tknowifafeatureismissing.
2:Ifyou'retestingaprogram'sabilitytoprinttoaprinter,whatgenerictest-to-fail
testcasesmightbeappropriate?
A2:Youcouldattempttoprintwithnopaperandwithjammedpaper.Youcouldtake
theprinteroffline.Youcouldunplugitspower.Youcoulddisconnectitscable.You
couldtryprintingwithlowinkortoner;maybeevenwithamissingcartridge.To
identifyallthepossibilities,youcouldlookintheprinter'soperator'smanualand
seewhaterrorsitsupportsandattempttocreateallofthem.
3:StartupWindowsWordPadandselectPrintfromtheFilemenu.You'llgetthe
dialogshowninFigure5.12.WhatboundaryconditionsexistforthePrintRange
featureshowninthelower-leftcorner?
Figure5.12.TheWindowsPrintdialogboxshowingthePrintRangefeature.
A3:IfyouselectthePagesoption,theFromandTofieldsareenabled.Theobvious
boundaryconditionswouldbe0and99999,thesmallestandlargestvaluesthat
thefieldswillhold.Itwouldbewisetoalsotestinternalboundaryconditions
suchas254,255,256and1023,1024,and1025.There'salsoanotherinternal
boundarycondition.Tryaskingittoprintpages1though8ofa6document.
Noticethatinthiscase,thesoftwarehastostopprintingatpage6becauseit's
outofdata,notbecauseitwastoldtostopatthispage.It'sadifferent,internal
boundary.Seeifyoucanthinkofmore.
4:Assumethatyouhavea10-character-wideZIPcodetextbox,suchastheone
showninFigure5.13.Whatequivalencepartitionswouldyoucreateforthistext
box?
Figure5.13.AsampleZIPcodetextboxthatholdsupto10characters.
A4:Youshouldhaveatleastthesefourequivalencepartitions,althoughyoumay
thinkofmore:
Valid5-digitZIPcodes.Validmeansthatthey'renumericdigits,notthattheyare
existing,in-useZIPcodesalthoughthatcouldbeanotherpartition.
Valid9-digit(9digitswithadash)ZIPcodes.
Short5-digit.Haveonly4numbers,forexample.
Short9-digit.Haveonly8numbers,forexample.
Long5-digit.Have8digitswithoutadash,forexample.Hmm,isthisthesameas
ashort9-digitpartition?
Long9-digit.Itmaynotbepossibletotypeinmorethan9digitsandadash,but
youshouldtry.
10digits,nodash.Thisisalittledifferentthanalong9-digitpartition.
Thedashinthewrongplace.
Morethanonedash.
Non-digitandnon-dashentries.
5:TrueorFalse:Visitingallthestatesthataprogramhasassuresthatyou'vealso
traversedallthetransitionsamongthem.
A5:False.Thinkofvisiting50differentcitiesspreadoutacrosstheentireUnited
StatesYoucouldplanatripthatwouldtakeyoutoeachcity,butitwouldbe
impossibleforyoutotravelalltheroadsthatconnecttoallthecitiesthatwould
bealltheroadsintheentirecountry.
6:Therearemanydifferentwaystodrawstatetransitiondiagrams,butthereare
threethingsthattheyallshow.Whatarethey?
A6:Eachuniquestatethatthesoftwarecanbein.
Theinputorconditionsthatmakeitmovefromonestatetothenext.
Conditions,variables,oroutputthat'sproducedwhenastateisenteredorexited.
7:WhataresomeoftheinitialstatevariablesfortheWindowsCalculator?
A7:Theinitialdisplayedvalueandtheinternalpartialresultaresetto0.Thememory
register(MC,MR,MS,andM+buttons)issettoO.TheClipboardcontents(where
datagoeswhenyoucut,copy,andpaste)isleftunchanged.
AnotherinitialstatevariableiswheretheCalculatorappearsonscreenwhenit's
started.OpenupseveralcopiesoftheCalculatorandnoticethatthelocationisn't
alwaysthesame(atleastonWindows95/98).Asanexerciseinexploratory
testing,seeifyoucanfigureoutwhattherulesareforwheretheCalculator
opens.
8:Whatactionsdoyouperformonsoftwarewhenattemptingtoexposerace
conditionbugs?
A8:Youtrydoingmultiplethingsatthesametime.Theycouldberelated,likeprinting
totwoprintersatthesametimefromthesameapplication.Or;theycouldbe
unrelated,likepressingkeyswhileacomputationistakingplace.Whatyouwant
todoisforceasituationwherethesoftwareiscompeting(racing)withitselfto
performsomefunction.
9:TrueorFalse:It'sanunfairtesttoperformstresstestingatthesametimeyou
performloadtesting.
A9:False.Notestiseverunfair.Yourjobistofindbugs.But,therealitiesofsoftware
testingmayapplyandanybugsyoufindinthissituationmaynotbefixed.
Chapter6
1:Nameseveraladvantagestoperformingstaticwhite-boxtesting.
Al:Staticwhite-boxtestingfindsbugsearlyinthedevelopmentcycle,makingthem
lesstime-consumingandlesscostlytofix.Thesoftwaretesterscangain
informationabouthowthesoftwareworks,whatpotentialweaknessesandrisky
areasexist,andcanbuildabetterworkingrelationshipwiththeprogrammers.
Projectstatuscanbecommunicatedtoallteammemberswhoparticipateinthe
testing.
2:TrueorFalse:Staticwhite-boxtestingcanfindmissingitemsaswellasproblems.
A2:True.Missingitemsarearguablymoreimportantthannormalproblemsandcan
befoundthroughstaticwhite-boxtesting.Whenthecodeischeckedagainst
publishedstandardsandguidelinesandcarefullyanalyzedinformalreviews,
missingitemsbecomeobvious.
3:Whatkeyelementmakesformalreviewswork?
A3:Process.Havingaprocessthat'sfollowediswhatmakesthedifferencebetween
aformalreviewandtwopalprogrammersglancingovereachother'scode.
4:Besidesbeingmoreformal,what'sthebigdifferencebetweeninspectionsand
othertypesofreviews?
A4:Thekeydifferenceisthatwithinspections,apersonotherthantheoriginal
authorofthecodeisthepresenter.Thisobligesanotherpersontofully
understandthesoftwarebeinginspected.It'smuchmoreeffectivethanhaving
otherssimplyreviewthesoftwareforbugs.
5:Ifaprogrammerwastoldthathecouldnamehisvariableswithonlyeight
charactersandthefirstcharacterhadtobecapitalized,wouldthatbeastandard
oraguideline?
A5:Thatwouldbeastandard.Ifhewastoldthatanameofmorethaneight
characterswaspreferred,thatwouldbeaguideline.
6:Shouldyouadoptthecodereviewchecklistfromthischapterasyourteam's
standardtoverifyitscode?
A6:No!It'sprovidedasagenericexampleonly.Therearesomegoodtestcasesinit
thatyoushouldconsiderwhenyoutestyourcode,butyoushouldresearchand
readaboutotherpublishedstandardsbeforeadoptingyourown.
7:Acommonsecurityissueknownasabufferoverrunisinaclassoferrorsknown
aswhat?Theyarecausedbywhat?
A7:DataReference.Theyarecausedbyusingvariables,constants,arrays,strings,or
recordsthataren'tproperlydeclaredorinitializedforthedatathattheycan
contain.
Chapter7
1:Whydoesknowinghowthesoftwareworksinfluencehowandwhatyoushould
test?
Al:Ifyoutestonlywithablack-boxviewofthesoftware,youwon'tknowifyourtest
casesadequatelycoverallthepartsofthesoftwarenorifsomeofthecasesare
redundant.Anexperiencedblack-boxtestercandesignafairlyefficientsuiteof
testsforaprogrambuthecan*tknowhowgoodthatsuiteiswithoutsomewhite-
boxknowledge.
2:What'sthedifferencebetweendynamicwhite-boxtestinganddebugging?
A2:Bothprocessesoverlap,butthegoalofdynamicwhite-boxtestingistofindbugs
andthegoalofdebuggingistofixthem.Theoverlapoccursintheareaof
isolatingexactlywhereandwhythebugoccurs.
3:Whataretworeasonsthattestinginabig-bangsoftwaredevelopmentmodelis
nearlyimpossible?Howcanthesebeaddressed?
A3:Withthesoftwaredeliveredtoyouinonebigpiece,it'sdifficult,ifnotimpossible,
tofigureoutwhyabugoccurstheneedle-in-a-haystackproblem.Thesecond
reasonisthattherearesomanybugs,somehideothers.You'llgraboneand
shout"gotcha"onlytodiscoverthatthesoftwareisstillfailing.
Methodicallyintegratingandtestingthemodulesastheyarebuiltallowsyouto
findandfixbugsbeforetheystarttobecomehiddenorpileontopofeachother.
4:TrueorFalse:Ifyourproductdevelopmentisinahurry,youcanskipmodule
testingandproceeddirectlytointegrationtesting.
A4:True.Youcan,butyoushouldn't.Doingsowillcauseyoutomissbugsthatcould
havebeenfoundearlier.Skippingorpostponingtestinggenerallymakesyour
projecttakelongerandcostmoretocomplete.
5:What'sthedifferencebetweenateststubandatestdriver?
A5:Ateststubisusedintop-downtesting.Itstubsout,orsubstitutesitself,foralow-
levelmodule.Itlooksandactstothehigher-levelcodebeingtestedjustlikethe
originallow-levelmodule.
Atestdriveristheoppositeofastubandisusedinbottom-uptesting.It'stest
codethatreplaceshigher-levelsoftwaretomoreefficientlyexercisealow-level
module.
6:TrueorFalse:Alwaysdesignyourblack-boxtestcasesfirst.
A6:True.Designyourtestcasesbasedonwhatyoubelievethesoftwareissupposed
todo.Thenusewhite-boxtechniquestocheckthemandmakethemmost
efficient.
7:Ofthethreecodecoveragemeasuresdescribed,whichoneisthebest?Why?
A7:Conditioncoverageisthebestbecauseitalsoincorporatesbranchcoverageand
statementcoverage.Itteststhattheconditionswithindecisionlogic,suchasif-
thenstatements,areverified,aswellasbranchesfromthosestatementsandthe
linesofcode.
8:What'sthebiggestproblemofwhite-boxtesting,eitherstaticordynamic?
A8:Youcaneasilybecomebiased.Youmightlookatthecodeandsay,"Oh,Isee,I
don'tneedtotestthatcase,thecodehandlesitproperly."Inreality,youwere
blindedbythelightandeliminatednecessarytestcases.Becareful!
Chapter11
1:TrueorFalse:Allsoftwarehasauserinterfaceandthereforemustbetestedfor
usability.
Al:True.Eventually,eventhemostdeeplyembeddedsoftwareisexposed,insome
way,toauser.KeepinmindthattheUImaybeassimpleasaswitchandalight
bulborascomplexasaflightsimulator.Eveniftheso代wareisasinglemodulein
acodelibrary,itsinterface,intheformofvariablesandparameters,isexposed
toaprogrammerwhocanbeauser,too.
2:Isuserinterfacedesignascienceoranart?
A2:It'salittlebitofboth.Manyuserinterfacedesignshavebeenthoroughlytested
inthelabs,beenthroughrigorousstudies,onlytobecompletefailuresinthe
marketplace.
3:Ifthere'snodefinitiverightorwronguserinterface,howcanitbetested?
A3:Softwaretestersshouldcheckthatitmeetssevenimportantcriteria:Thatit
followsstandardsandguidelines,thatit'sintuitive,consistent,flexible,
comfortable,correct,anduseful.
4:ListsomeexamplesofpoorlydesignedorinconsistentUisinproductsyou're
familiarwith.
A4:Thisanswerwillvarybasedontheproductsyouusebutthinkaboutthese:Try
settingthetimeonyourcarradio'sclockcanyoudoitwithoutusingthemanual?
MostWindowsdialogboxeshavetheOKbuttonontheleftandtheCancelbutton
ontheright,whereasothershaveCancelontheleftandOKontheright.Ifyou
getusedtoonelayoutandclickwithoutlooking,youcouldloseyourwork!
Didyoueveraccidentallyhanguponsomeonewhenyouclickedthereceiver
hookonyourphonetousecallwaitingorconferencecalling?
And,thebestoneofalltime...isuptoyoutofind!
5:Whatfourtypesofdisabilitiescouldaffectsoftwareusability?
A5:Visual,hearing,motion,andcognitiveimpairments.
6:Ifyou'retestingsoftwarethatwillbeaccessibilityenabled,whatareasdoyou
needtopaycloseattentionto?
A6:Areasdealingwiththekeyboard,mouse,sound,anddisplay.Ifthesoftwarewas
writtentoapopularplatformthatsupportsaccessibility,thetesteffortwillbea
biteasierthaniftheaccessibilityfeatureswereprogrammedentirelyfrom
scratch.
Chapter12
1:StartupWindowsPaint(seeFigure12.4)andlookforseveralexamplesof
documentationthatshouldbetested.Whatdidyoufind?
Figure12.4.WhatexamplesofdocumentationcanyoufindinWindowsPaint?
Al:Hereareafewexamples:There'srolloverhelpthelittlepop-updescriptionsyou
getwhenyouholdthecursoroverapaintingtool.SelectingAboutPaintfromthe
Helpmenudisplaysawindowwithcopyrightandlicensinginformation.Pressing
Flstartstheonlinehelpsystemwhereyoucanreadthemanual,selectfroman
index,ortypeinwordstosearchfor.There'salsofunctionhelpforexample,ifyou
selectEditColorsfromtheColorsmenu,clickthe?inthetitlebar,andthenclick
oneofthecolors,you'llgethelpaboutchoosingandcreatingcolors.
2:TheWindowsPaintHelpIndexcontainsmorethan200termsfromairbrushtool
tozoominginorout.Wouldyoutestthateachofthesetakesyoutothecorrect
helptopics?Whatiftherewere10,000indexedterms?
A2:Everytestingtaskisarisk-basedproblem.Ifyouhavetimetotestalltheindex
entries,youmightchoosetodoso.Ifyoucan'ttestthemall,youllhavetocreate
equivalencepartitionsoftheonesyouthinkareimportanttocheck.Youcould
baseyourdecisiononinformationyougetfromtheprogrammersonhowthe
indexsystemworks.Youmighttalkwiththewritertofindouthowtheentries
weregenerated.Youmighttryoneofeachstartingletter;orthe1st,2nd,4th,
8th,16th,...andlast.YoucouldevenwaituntilyoureadChapter15,"Automated
TestingandTestTools."
3:TrueorFalse:Testingerrormessagesfallsunderdocumentationtesting.
A3:
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