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第一章單元測(cè)試第二章單元測(cè)試第三章單元測(cè)試第四章單元測(cè)試第五章單元測(cè)試第六章單元測(cè)試第七章單元測(cè)試第八章單元測(cè)試第九章單元測(cè)試第十章單元測(cè)試1【單選題】(2分)Whatisthemostcommonwayforjobseeking?正確答案:BA.VisitingthecompanyB.ReadingthejobadsC.WatchingTVD.Listeningtotheradio2【單選題】(2分)Wecansee"Mainduties"inMcDonald’sjobad,
whichmeans(
).正確答案:BA.titlesB.requirementsC.qualificationsD.skills3【單選題】(2分)Whatisthefirstpartofaresume?正確答案:AA.personalinformationB.workexperienceC.educationalbackgroundD.skills4【單選題】(2分)WhatistheChinesetranslationof“references”?正確答案:BA.工作經(jīng)驗(yàn)B.證明人C.資歷D.教育背景5【單選題】(2分)“Courteous”means(
).正確答案:DA.professionalB.confidentC.anxiousD.polite6【單選題】(2分)Being
(
),professional,andpoliteisthebestwaytomaketherightimpression.正確答案:DA.preparationB.preparingC.prepareD.prepared7【單選題】(2分)Whenitcomesto"Tellmeaboutyourself.“,theapplicantshouldgivea(
)answertothisquestion.正確答案:DA.difficultB.longC.simpleD.brief8【單選題】(2分)Whenansweringthequestion"Whyshouldwehireyou?",youshouldfocuson
your(
)thatapplytothejob.正確答案:CA.weaknessB.anxietyC.strengthD.difficulty9【單選題】(2分)Jobinterview(
)
isasetofrulesoneshouldacceptandfollowineverysinglejobinterview.正確答案:BA.answersB.etiquetteC.skillsD.methods10【單選題】(2分)Applicantshoulddress(
)duringajobinterview.正確答案:CA.informallyB.improperlyC.neatlyD.messy1【單選題】(2分)Whenyoumeetyourcolleaguesforthefirsttime,howdoyougreetthem?正確答案:AA.Howdoyoudo?B.What'sup?C.Hi!D.Howareyou?2【單選題】(2分)IamJamesSmith.I’vejust(
)asthepayrollclerk
intheMarketingDepartment.正確答案:DA.comeB.doneC.actedD.joined3【單選題】(2分)Let'sgototheHRDepartment(
)alook.正確答案:AA.tohaveB.havingC.haveD.had4【單選題】(2分)Letme(
)
youaroundthecompany.正確答案:BA.showedB.showC.toshowD.showing5【單選題】(2分)MynameisPeterSmith.Iamincharge(
)theHRDepartment.正確答案:CA.inB.forC.ofD.on6【單選題】(2分)Let'sstart(
)
thefirstpart.正確答案:AA.withB.inC.asD.for7【單選題】(2分)Ourcompany(
)inHangzhou.正確答案:CA.locateB.locatedC.islocatedD.locates8【單選題】(2分)A:Whatareyouinchargeofinthecompany?B:I'minchargeof(
)employees.正確答案:DA.trainB.trainedC.traindD.training9【單選題】(2分)Foraman,awell-tailoredsuit,
polishedshoesandatiewillhelpyoupresentprofessionallyand(
).正確答案:BA.clearB.confidentlyC.confidentD.clearly10【單選題】(2分)Toomuchperfumeandjewelry,overdoingofmakeupandbrightcolorsuit
should(
)intheoffice.正確答案:BA.avoidsB.beavoidedC.avoidedD.avoid1【單選題】(2分)A:Whoisspeaking,please?B:(
)正確答案:BA.I'mMary.B.ThisisMaryspeakingC.MynameisMary.D.What'sup?2【判斷題】(2分)You'dbettertakenoteswhenyouaremakingacall.正確答案:BA.錯(cuò)B.對(duì)3【多選題】(3分)Ifthepersonyouwantisnotin,weoftenuse(
)toshowpoliteness.正確答案:CDA.HoldonB.Idon'tknowC.I’mafraidthat...D.I’msorry4【判斷題】(1分)Youcan'tbeseenonthephone,soyouneedn'tsmile.正確答案:BA.對(duì)B.錯(cuò)5【多選題】(3分)Ifyouneedtoknowyourschedule,youcouldsay(
).正確答案:ABCDA.Wouldyoupleasesendmyscheduletomymailbox?B.What’smyschedulefortoday?C.What’smyschedulelike?D.Letmecheckmyschedule.6【判斷題】(2分)Makingscheduleisveryimportant,youcandoitwheneveryouwant.正確答案:AA.錯(cuò)B.對(duì)7【單選題】(2分)What'stheEnglishtranslationof“筆記本電腦”?正確答案:AA.laptopB.printerC.photocopierD.projector8【單選題】(2分)Pleasedonotsendthepictures(
)attachment.正確答案:BA.withB.byC.atD.on9【判斷題】(2分)Ifweneedacolleaguetosendusafax,besuretosweetenyourmouth.正確答案:AA.對(duì)B.錯(cuò)10【單選題】(2分)A:What'syourfaxnumber,please?B:(
).正確答案:BA.Thank
you
so
much.B.Thesamewiththetelephonenumber.C.Isee.D.Ofcourse.1【單選題】(2分)Howmanycomponentsarethereinaninvitationcard?正確答案:AA.FiveB.EightC.SixD.Seven2【單選題】(2分)"Requestthepleasure/honorofthepresenceof"
means(
).正確答案:DA.youarewelcomeB.thankyouC.reply,ifyoupleaseD.wouldliketoinvite3【單選題】(2分)Confirmingtheflightinformation,youshouldknowyourclient's(
).正確答案:DA.arrivaltineB.flightnumberC.arrivalgateD.flightnumber,arrivalgateandarrivaltime4【單選題】(2分)Whenaskingaboutthetrip,wemaysay:"(
)?"正確答案:CA.Howdoyoudo?B.Nicetoseeyou!C.Didyouhaveagoodtrip?D.AreyouMs.Jones?5【單選題】(2分)Beforetouringtheworkplace,whatshould
wedofirst?正確答案:BA.Weshouldtalkaboutthequalitycontrolfirst.B.Weshouldmakeaperfectplanfirst.C.Weshouldgetthefeedbackfromtheguestsfirst.D.Weshouldintroducethesizeofworkshopfirst.6【單選題】(2分)Mostofourproductsstarthereandthisisour(
)(最新產(chǎn)品).Wethinkitwillbeverysuccessful.正確答案:BA.headofSalesB.latestproductC.workshopD.presentation7【單選題】(2分)Ifyouwanttomakeaninvitationwithguests,youcansay
(
).正確答案:AA.Howwouldyouliketocometoourdinnerpartywithme?B.Canyourecommendsomethingspecial?C.Let'senjoydeliciousfood.D.MayIordernow?8【單選題】(2分)I’ll(
)youupfromthehotellobbyatsixtomorrowevening,isthatok?正確答案:BA.showB.pickC.runD.get9【多選題】(3分)Thewritingofafarewellspeechneedtofollowthe5Sprinciple,theyare
(
).正確答案:ABCDA.memoriesB.suggestionsandwishesC.addressD.thanks10【判斷題】(2分)Thespeakershouldmaintaineyecontactwiththeaudienceduringthefarewellspeech.正確答案:BA.錯(cuò)B.對(duì)1【判斷題】(2分)Generallyspeaking,therearetwotypesofbusinessmeetings.Oneisformalandtheotherisinformal.正確答案:AA.對(duì)B.錯(cuò)2【判斷題】(2分)Formalmeetingsmayhappenanytimeanywherewithoutfullpreparation.正確答案:BA.對(duì)B.錯(cuò)3【單選題】(2分)A:Doeseveryoneagreewithourplan?B:(
)正確答案:AA.Greatthen,let’sgetstarted.B.I’msorry.C.No,Idon'tlikeit.D.Idon'tknow.4【多選題】(2分)Theheadofanagendaincludes(
).正確答案:ABCDA.titleofthemeetingB.placeofthemeetingC.participantsD.timeofthemeeting5【判斷題】(1分)Inbusinessmeetings,trytofocusandshareorexchangeyourviewsorinformationwhenit'syourturn.正確答案:AA.對(duì)B.錯(cuò)6【單選題】(2分)Togiveapologiesforsomeonewhoisabsent,youmightsay:"(
)."正確答案:CA.Iamsorry.B.Jennyisabsenttoday.C.IamafraidJennycan'tbewithustodaybecausesheisill.D.Jennyisill.7【單選題】(2分)Whenclosingameeting,youmaysay(
).正確答案:DA.Let'smoveontothenextitem.B.Shallweleavethatitem?C.Letmequicklygoovertoday'smainpoints.D.Ideclarethemeetingclosed.8【單選題】(2分)“會(huì)議紀(jì)要”的英文是(
)正確答案:BA.MeetingMinutesB.MeetingAgendaC.MeetingpreparationD.MeetingDiscussion9【單選題】(2分)Agendasareusuallycirculatedtomeetingparticipants(
)ameeting.正確答案:DA.duringB.afterC.attheendofD.before10【單選題】(2分)Minutesareanofficial(
)oftheproceedingsofaformalmeeting.正確答案:DA.decisionB.experienceC.discussionD.record1【多選題】(3分)Toadvertiseproductseffectively,oneshouldconsidertheproduct's(
).正確答案:ABCDA.goodimageB.creativesideC.impressivelogoD.easierandmemorablename2【判斷題】(1分)Wecanfindadvertisementsfromdifferentchannels,likeTV,newspaper,magazine,interne,andbillboard.正確答案:AA.對(duì)B.錯(cuò)3【多選題】(3分)Aprodudct'ssellingpointsgenerallyincludeits(
).正確答案:ACDA.materialsB.impressivelogoC.qualityandperformanceD.otherinformation4【單選題】(2分)Thesentence"Alwaysbeclosing"means(
).正確答案:DA.總是關(guān)閉B.被關(guān)了C.失敗了D.成交5【多選題】(3分)Usuallyanegotiationincludesfourstages.Theyare(
).正確答案:ABCDA.bargainingB.preparationC.smalltalkD.makinganagreement6【判斷題】(1分)Negotiationisadialogueamongnations,companies,non-profitorganizationsorindividuals.正確答案:BA.錯(cuò)B.對(duì)7【單選題】(2分)WhatdoestheChinesemeaningof"ShippingMark"?正確答案:BA.索賠B.運(yùn)輸標(biāo)記C.單價(jià)D.數(shù)量8【單選題】(2分)The4Psmarketingtheorywasproposedby(
).正確答案:CA.RobertLauterB.JohnFordC.JeromeMcCarthyD.BernardShaw9【判斷題】(1分)Thecontractpreparedbythebuyeristhepurchasecontract.正確答案:BA.錯(cuò)B.對(duì)10【單選題】(2分)The4Csmarketingtheorywasraisedby(
).正確答案:AA.RobertLauterB.JeromeMcCarthyC.JohnFordD.BernardShaw1【單選題】(2分)WhatistheEnglishTranslationsof“出價(jià)人,投標(biāo)人”?正確答案:AA.bidderB.sampleC.promoteD.appointment2【判斷題】(1分)TheChinesemeaningof
"Areyouavailabletoday?"is“你今天有空嗎?”正確答案:AA.對(duì)B.錯(cuò)3【多選題】(3分)Whataretherightclosingsoftenusedinathank-youlettertoacustomer?正確答案:ADA.TakecareB.YourloveC.LovelyD.Sincerely4【判斷題】(1分)Itisnecessarytoidentifythereasonwhyyouwritethethank-youlettertoacustomer.正確答案:AA.對(duì)B.錯(cuò)5【多選題】(3分)Todealwithcustomercomplaint,oneshould(
).正確答案:ABCDA.apologizeB.acknowledgeC.fixD.listencarefully6【判斷題】(1分)Customerserviceisadifficultjob.正確答案:BA.錯(cuò)B.對(duì)7【多選題】(3分)The"threeguarantees"inafter-salesservicerefersto(
).正確答案:ACDA.repairB.reviewC.returnD.replacement8【單選題】(2分)Accordingtothelesson,whenyouaregoingtoanswerthecustomers’questionsaboutafter-salesservice,payattentiontothefollowingexcept(
).正確答案:BA.Bearyourselfwell.B.Speakquietly.C.Don’tasy‘a(chǎn)bsolutely’,‘must’.D.Solvethemostimportantproblemsfirst.9【判斷題】(1分)Incustomerservice,expandingbusinessmeanslookingfornewbusiness,recommendingnewproducts,includingnewcustomersandnewopportunities.正確答案:BA.錯(cuò)B.對(duì)10【單選題】(2分)Wecantakethefollowingactivitiesforsalespromotionexcept
(
).正確答案:BA.newspaperadvertisingB.playinggamesC.tradefairsD.televisionadvertising1【單選題】(2分)WhatistheChinesetranslationof“destination”?正確答案:BA.時(shí)差B.目的地C.旅行方式D.行程2【單選題】(2分)"Itinerary"
means(
).正確答案:CA.flightB.destinationC.planoftravelD.agency3【單選題】(2分)"king-sizebedroom"means(
)inChinese.正確答案:AA.大床房B.雙人間C.單人間D.標(biāo)準(zhǔn)間4【單選題】(2分)Ifaguestasksabouttheroomrate,whatwouldhesay?正確答案:CA.HowmayIhelpyou?B.Isbreakfastincluded?C.What’stheroomratepernight?D.MayIhaveyournameandphonenumber,please?5【單選題】(2分)Aftertakingofftheplane,youwillgothrough(
)firsttohaveyourdocumentchecked.正確答案:CA.theCustomsCheckB.theBaggageClaimC.theImmigrationCounterD.theCheck-inCounter6【單選題】(2分)Ontheboardingpass,youcanseesomeinformationexcept(
).正確答案:BA.flightnumberB.priceC.boardingtimeD.seatnumber7【單選題】(2分)Morethan$10.000ofcash
attheimmigrationcountermust(
),oritwillbeconfiscated.正確答案:AA.bedeclaredB.declaredC.bedeclareD.declare8【單選題】(2分)Doyouwanttopay(
)cashor(
)creditcard.正確答案:AA.in,byB.by,inC.in,inD.by,by9【單選題】(2分)I'mafraidwearefullybooked(
)the5th.正確答案:DA.withB.ofC.forD.by10【單選題】(2分)Thehotelisfullandthereissomeone(
)yourroom.正確答案:AA.takingB.takeC.totakeD.takes1【判斷題】(1分)Whenchoosingabooth,anexhibitorwillconsidertheboothtype,size,location,price,etc.正確答案:AA.對(duì)B.錯(cuò)2【多選題】(3分)Ifanexhibitorwantstoapplyforabooth,he/sheshould(
).正確答案:ABCDEA.faxthecopyormailtheoriginalapplicationformtotheorganizerB.fillintheboothapplicationformC.signtheagreementD.confirmboothallocationE.arrangethepaymentandreceiveexhibitormanual3【單選題】(2分)Publictradefairsareopento
(
).正確答案:BA.companyrepresentativesonlyB.thegeneralpublicC.certainpeopleD.Chineseonly4【單選題】(2分)Manytradefairsarebookedquitequickly.Anearly(
)isthereforeadvisable.正確答案:DA.budgetplanningB.advertisingC.settingobjectivesD.registration5【單選題】(2分)WhichofthefollowingisNOTaboothservice?正確答案:BA.Demonstratetheproduc.B.Haveasmalltalkwithfriends.C.Handout/collectbusinesscards.D.Gatherinformationaboutcompetitors.6【單選題】(2分)WhatistheChinesemeaningof"BudgetPlanning"?正確答案:AA.預(yù)算規(guī)劃B.售貨計(jì)劃C.買(mǎi)賣(mài)規(guī)劃D.現(xiàn)金交易7【判斷題】(1分)“Inbusiness,youdon'tgetwhatyoudeserve,yougetwhatyounegotiate.”Thissentencetellsustheimportanceofcommunicationinbusinessnegotiation.正確答案:AA.對(duì)B.錯(cuò)8【多選題】(3分)Iftheofferisunacceptable,youcouldsay(
)正確答案:ABCDA.Thepriceisunacceptable.B.Thepriceisfarbeyondourbudget.C.I’mafraidwecan’tagreetotheprice.D.Thepriceistoohigh.9【單選題】(2分)WhatistheEnglishtranslationof“成本價(jià)”?正確答案:DA.specialpriceB.buyingpriceC.selling
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