2324貨運(yùn)統(tǒng)籌.ppt

1、,Warehouse Insight - AvnetLogistics Development,Shelving Area,Entrance,Heavy Racking,Pick Pack Area,Service Provided,Warehouse Insight - BootsLogistics Development,Picking Area,Labeling Area,Heavy Racking,Service Provided,解決方案系列,案例: 跨國物流服務(wù),我們?yōu)橹婢吡闶凵蘐oys R Us （玩具反斗城）提供由中國到美國之廣泛物流整合服務(wù),案例探討,Exel 在美國加州

2、爲(wèi)Wal* Mart （沃爾瑪）操作進(jìn)口和整合中心，包括5個(gè)倉庫，總面積超過288,000 m2,解決方案系列,案例: 跨國物流服務(wù),案例探討,Exel 為香港宜家提供到戶配送服務(wù)（IKEA）,解決方案系列,案例: 到戶配送服務(wù),案例探討,Exel 提供倉庫管理和配送服務(wù)，包括爲(wèi)Royal Ahold (泰國的頂頂鮮超市)向740個(gè)供應(yīng)商訂貨的服務(wù),Exel 服務(wù)內(nèi)容 在泰國全國範(fàn)圍內(nèi)的倉儲和配送業(yè)務(wù)（陪送半徑最大達(dá)1000公里） 負(fù)責(zé)向740個(gè)供應(yīng)商訂貨、取貨 負(fù)責(zé)爲(wèi)310個(gè)運(yùn)輸點(diǎn)（營業(yè)點(diǎn)）配送、補(bǔ)貨 新年與節(jié)慶假日的高峰期物流管理 提供營銷決策資料分析服務(wù),重要數(shù)據(jù): 總共425 名員工,

3、 38,250 m2 倉庫面積 整貨與散貨常溫庫 45,000 存貨點(diǎn) 80,000 運(yùn)輸單位/天 45 Tops 門市, 265 便利商店 100 趟運(yùn)輸往返/天,實(shí)例,配送中心服務(wù): Royal Ahold , 泰國,案例: 配送中心（DC）服務(wù),案例探討,Exel的專案經(jīng)理參與管理著面積達(dá)47,340m2配送中心從 無到有的建設(shè)全部過程 作爲(wèi)建築師，施工人員和承包商之間的協(xié)調(diào)人 所有設(shè)計(jì)都經(jīng)Exel批準(zhǔn), 以歐洲和美國標(biāo)準(zhǔn)建立 從施工到運(yùn)行只用了6個(gè)月!,Facility brief: 佔(zhàn)地面積：70,350m2 總建築面積:47,340m2 倉庫面積:38,250m2 夾層:4,560

4、m2 辦公區(qū):4,530m2 50 裝卸臺 45,000 存貨點(diǎn) 高貨架 - 13m 到 20m 24小時(shí)保全和醫(yī)療服務(wù)服 享有補(bǔ)貼的員工餐廳,Royal Ahold位於Bangbuathong 配送中心,案例探討,Exel提供倉庫、運(yùn)輸、報(bào)關(guān)、供應(yīng)商庫存管理和零庫存管理服務(wù)，包括爲(wèi)手機(jī)製造商及工業(yè)園區(qū)供應(yīng)商提供物流管理服務(wù),Exel 服務(wù)內(nèi)容 在星網(wǎng)工業(yè)園區(qū)範(fàn)圍內(nèi)的物流運(yùn)作 供應(yīng)商共用倉 真正意義上生産零庫存 極具競爭力的可變物流成本（即使用時(shí)才發(fā)生，省去固定成本） 在綫，即時(shí)，24小時(shí)，一周七天的清關(guān)手續(xù) 中央?yún)f(xié)控的區(qū)內(nèi)運(yùn)輸管理,重要數(shù)據(jù): 總共380 名員工, 10,000 m2 倉庫面

5、積 整貨與散貨常溫庫 10,000 存貨點(diǎn) 4 小時(shí)配貨到線 (目標(biāo) 2 小時(shí)),實(shí)例,物流中心服務(wù): 星網(wǎng)物流中心, 中國大陸 - 北京,案例: 物流中心（LC）服務(wù),案例探討,Purely agent to by 50/50 profit share cooperation for the international foreign forwarding business Integrator development The major global player UPS/ Fedex/ DHL/ TNT UPS merged Fritz Fedex merged Flying Tiger

6、 Cargo Airlines DHL have been merged by Deutsche Post and ASG, Danzas, AEI, Air Borne also been merged into same group TNT concentrate on logistics operations management in Continental Europe Freight forwarding handling in various shipping mold and through strategic acquisition stepping into true gl

7、obalization to serve global customers,Value Creation,Evolution of Global Logistics Company,Eagle Freight (the biggest domestic freight forwarder in USA market) merged Circle Airfreight International to become one of the international forwarding player. Then invest to Gemini, Air Cargo Airlines. MSAS

8、 acquired Sky King, A.W.Fenton, Mark VII, Mercury, Marken, Aerocar, USCL, Cassin, Intexo Logistics, FX Coughlan, Malenstein, Dutch Air and finally merged with Exel. All major carriers like KLM, set up house accounts policy to secure their major basic load. However the carriers have the constraint to

9、 control the freight movement beyond airport to airport or port to port now gradually release their control on house account policy.,Value Creation,Evolution of Global Logistics Company,Market observers predict International freight forwarders will be integrated into 20 big global players within 10

10、years time, or even narrow down to around 10 mega global logistics players in all major markets. WHY According to research report that 85-90 % of all freight movements in all over the world are belonging to around 300-400 multi national companies regular traffics. And all such global companies are t

11、rying to bring all their various back and forth regular traffic to use only few logistics service providers in order to be better control and cost down on their logistics expenses.,Value Creation,Evolution of Global Logistics Company,市場現(xiàn)況,市場進(jìn)入輕薄短小時(shí)代, 產(chǎn)品生命週期不斷縮短, 市場必須以速度換取商機(jī), 分秒必爭, 例如lap top computer

12、手提電腦與cellular phone手機(jī), 均以每三個(gè)月一週期, 甚至更短的時(shí)間內(nèi)推出新產(chǎn)品, Intel 或Microsoft 等chip 或 software不斷推陳出新, 令人目不暇給, 疲於追趕。一旦業(yè)者的研發(fā)與生產(chǎn)速度怠慢或者產(chǎn)品交貨延遲, 勢必立即遭受快速變化的市場淘汰出局。 對於國際運(yùn)輸而言, 運(yùn)送時(shí)間的長短, 不僅僅代表收到貨物的快慢, 實(shí)質(zhì)影響產(chǎn)品在銷售市場的時(shí)效性。 比較海運(yùn)與空運(yùn)而言, 從臺灣運(yùn)達(dá)美國西岸的快船約需12-14天, 加上在起運(yùn)港口及卸貨港口的裝卸時(shí)間約需消耗10-14天, 而空運(yùn)平均2天內(nèi)可以起飛, 加上飛行時(shí)間最多一天, 買主平均等待5-7天的時(shí)間即可取

13、到貨物。如果是內(nèi)陸城市, 則差別更大。除了運(yùn)送時(shí)間的長短, 風(fēng)險(xiǎn)的不同, 保險(xiǎn)費(fèi)亦高, 貨品滯留於運(yùn)送途中, 亦影響資金的週轉(zhuǎn)及利息的支出, 對於市場敏感度較高的產(chǎn)品, 例如流行時(shí)裝, 高科技或者精密生產(chǎn)設(shè)備等, 均改以航空貨運(yùn)為主要運(yùn)輸工具, 以搶占市場商機(jī)。,營運(yùn)能力,全球化客戶 營運(yùn)據(jù)點(diǎn)遍佈全球 資訊 I.T.能力 ISO (the International Organization for Standardization) 認(rèn)證是參加全球投標(biāo)之基本門檻 保安稽核與TAPA (Technology Asset Protection Agency)認(rèn)證為參加全球投標(biāo)之重要資格之一 運(yùn)籌能

14、力 電子化投標(biāo)(e-bidding)管理 整合多樣化服務(wù)之能力與彈性 全方位解決方案,Customer Globalization,Market Situation,Multinational companies keep to acquire related companies to enhance their weak area and expand their market coverage and market share. Compaq acquire Tandem, Digital then merge with Hewlet Packard Motorola acquire Ge

15、neral Instrument to extend their capability into broad band technology field. Global players expand their coverage to meet customers service requirements Middle size players will face keen competition and gradually fade out of market The localized small players may still exist into some differential

16、 market,I.T. Capability,Market Situation,Heavy investment on I.T. infrastructure as life cycle for I.T. equipment is short and the needs are increasing Airfreight GF-X (Global Freight Exchange): Lead by Mr. Doug Ash former MSAS Global Logistics CEO Cargo 2000: Lead by Mr. Ron Cesana former AEI CEO i

17、Exel: e-booking system Seafreight E-Booking System: INTTRA, GT Nexus, APL E-BL Printing System Cargo Tracking System: SchedNet Logistics management SCI, Unison, WMS, PUD, FMS, EFE, G-Log, SAP,GF-X,GF-X,What is iExel ?,iExel: Exel提供的線上解決方案 Exel空運(yùn)運(yùn)輸管理的服務(wù)平臺 iExel提供優(yōu)質(zhì)客戶線上服務(wù), 包括以下空運(yùn)資訊: - eSLI (出貨通知) - eB

18、ooking (線上訂位) - eDocuments (電子文件) - eTracking (貨物追蹤) - eHistory (出貨紀(jì)錄報(bào)告),eTracking - Shipment Tracking,Proof of Delivery,Customs Broker Notified,HAWB No.,Flight Details Pre-alert,Actual Time of Departure,Actual Time of Arrival,eHistory Selection Filter,eHistory query - Results,The report can be down

19、loaded to the MS Excel Spreadsheet,xxx,xxx,xxx,xxx,xxx,Transactions Report in theMS Excel Spreadsheet,XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX,Internet Freight Tracking,By Exel reference or by shipper reference,Internet Freight Tracking,By shipper reference 1. Purchase Order

20、PON 2. Commercial Invoice CIN 3. Part No PRT 4. Sales Order SON,Internet Freight Tracking,Able to track from: Shipment Booked to Delivered to consignee,關(guān)於物流 (全球運(yùn)籌) 之定位,關(guān)於物流之定位,Nokia諾基亞行動電話公司執(zhí)行長曾說: “零庫存和物流對我們非常重要, 它確保企業(yè)有足夠的資金融通. 發(fā)展. 擴(kuò)建發(fā)展物流是我們成功的秘訣” Dell戴爾電腦公司雖以直銷模式自豪, 然而其致勝的真正原因亦是有效控制物流成本, 從傳統(tǒng)的25小時(shí)庫存

21、管理, 壓縮到3小時(shí)零件供應(yīng)體系,關(guān)於物流 (全球運(yùn)籌) 之定位,關(guān)於物流之定位,所謂Last Mile Distribution : 英美企業(yè)人士認(rèn)為物流係最後一英哩的最終端配銷 Last 50 Meter Operations : 最終50公尺的運(yùn)作管理, 例如 貨物上架, 補(bǔ)貨作業(yè),Future Trends for Global Logistics Development,Future Trends for Global Logistics Development,Value creation for customers Making differentiation in market

22、 Long term partnership Integrated logistics capability Global coverage,市場區(qū)隔傳統(tǒng)供應(yīng)鏈,製造商,第三方物流業(yè),零售商,第三方物流業(yè),製造商,供應(yīng)商,全球運(yùn)輸, 清關(guān)與 送貨,生產(chǎn),生產(chǎn),製造商發(fā)貨中心,國家性與 區(qū)域性 發(fā)貨中心,當(dāng)?shù)厮拓浿辽痰?客戶之問題所在,必要性庫存,不必要之催促,冗長之生產(chǎn) 週期,可避免之 庫存短缺,接受大量貨物,滯銷項(xiàng)目,Making Differentiation in market,市場區(qū)隔整合性需求鏈,最適化計(jì)劃生產(chǎn) Vs. 存貨成本,配合需求 選擇最合適 之 運(yùn)輸模式,供貨中心,確保庫存

23、量 供下單取貨,極大化 使用運(yùn)輸功能,設(shè)定 再下訂單 數(shù)量 Vs 存貨成本,Manufacturer,3PL,Retailer,3PL,Manufacturer,Vendor,需求鏈,供應(yīng)鏈解決方案,製造商,第三方物流業(yè),零售商,第三方物流業(yè),製造商,供應(yīng)商,Making Differentiation in market,客戶需求變化 擠壓供應(yīng)鏈業(yè)者價(jià)格 供應(yīng)商, 客戶與第三方物流業(yè)者合作需求增加 整合性與戶對戶運(yùn)輸管理, 日趨重要 (由作業(yè)流程和系統(tǒng)支援與控管 一般顧問公司無法提供良好整合性供應(yīng)鏈管理解決方案 傳統(tǒng)國際運(yùn)輸公司不提供運(yùn)籌服務(wù),為客戶創(chuàng)造附加價(jià)值,國際策略聯(lián)盟,單一合作夥伴提

24、供全部的服務(wù) 利用“中央控制塔臺”觀念, 由單一合作夥伴, 協(xié)調(diào)全部物流作業(yè) 從當(dāng)?shù)厥袌? 挑選經(jīng)驗(yàn)豐富者, 成為歐洲單一市場的合作夥伴 中央負(fù)責(zé)產(chǎn)品, 流程, 程序與系統(tǒng)的監(jiān)管, 維修與發(fā)展,Value Creation,“One-stop-shop” 模式,1980,1985,1990,1995,2000,2005,Year,Demand-driven Value Chain,Supply-driven Chain,Build To Forecast,Early Build To Order (Dell),JIT VMI,SupplierPark,Process Optimisation,

25、InternetB2BB2C,CPFR e-market- places,ERP Systems,EDI,Supply Chain Optimisation,Lean Manufacturing(minimise inventory, eliminate waste),Agile Supply Chain(increase responsiveness),(1) Trademark registered by Accenture in 1996,“Through the 90s, most companies were able to apply these manufacturing tec

26、hniques to squeeze the excess fat out of their operations. Going forward, the biggest opportunities lie outside of the four walls of the manufacturing plants.” Supply Chain Management ReviewSeptember, 2001,Future Efficiencies to come fromSupply Chain Management,Opportunities for dramatic improvement

27、s in manufacturing efficiency are exhausted; companies now seek to add value elsewhere in the supply chain,Value Creation,第三方物流,關(guān)於物流之定位,提供 : 企業(yè)可全力發(fā)展本業(yè) 減少資金與資產(chǎn) 降低成本 降低成本的不確定性及風(fēng)險(xiǎn) 改善服務(wù)水平與汲取最佳作業(yè)模式 增加彈性,第四方物流,關(guān)於物流之定位,提供 : 基本上是供應(yīng)鏈整合業(yè)者, 調(diào)集. 管理與組織自己掌控範(fàn)圍內(nèi)之具有互補(bǔ)性的服務(wù)供應(yīng)商的資源. 能力與技術(shù), 以提供一個(gè)整合性的供應(yīng)鏈解決方案。 隨著製造商及零售商日益趨

28、向外包其物流業(yè)務(wù), 第四方物流已開始廣泛被採用。真正的第四方物流, 不僅控制和管理特定的物流服務(wù), 而且對整個(gè)物流過程提出策劃方案, 並透過電子商務(wù)整合整個(gè)過程。 它可以發(fā)揮一個(gè)整體利益的最大綜效。 Exel在西班牙Spain之巴賽隆納Barcelona及維托里亞Vittoria與墨西哥Mexico之La Puebla拉普約布拉, 根據(jù)客戶之特殊需要, 設(shè)計(jì)汽車工業(yè)園區(qū), 並在中國大陸北京星網(wǎng)工業(yè)園區(qū)建立高科技通訊工業(yè)園區(qū), 提供全方位之第四方物流服務(wù)。,第四方物流,關(guān)於物流之定位,企業(yè)界將物流業(yè)務(wù)外包給專業(yè)物流公司, 例如國際性的全球運(yùn)籌管理公司 (Global Logistics Play

29、er), 不外乎希望透過提高全球供應(yīng)鏈的能見度與控制度, 利用專業(yè)性的操作, 降低物流成本, 並降低庫存資金與靈活資金運(yùn)用。一切的運(yùn)作, 均為解決與滿足客戶與其顧客的即時(shí)供應(yīng)需求, 不斷地加強(qiáng)成本效益, 提高市場競爭力。,Fourth Party Logistics (4PL),Client,Client,Client,Business Process Management,Client,3PL Providers,Insourcings 1970s - 1980s,Outsourcing 1980s - 1990s,4PL 1990s - 2000s,4PL,* Greater Functional Integration * Broader Operationa