《27種常用英文商務(wù)信函》

1、精品文檔27 種常用英文商務(wù)信函1 請求建立商業(yè)關(guān)系RogersChemicalSupplyCo.10E.22StreetOmaha8,Neb Gentlemen:We haveobtainedyournameandaddressfromAristoShoes,Milan,andwearewritingto enquirewhetheryouwouldbe willingtoestablishbusinessrelationswithus.Wehavebeenimportersofshoesformanyyears.Atpresent,Weareinterestedinextendingour

2、,rangeandwouldappreciateyourcataloguesand quotations.Ifyourpricesarecompetitivewewouldexpecttotransactasignificantvolumeofbusiness.We lookforwardtoyourearlyreply.Verytrulyyours自米蘭職權(quán)里斯托鞋類公司取得貴公司和地址，特此修函，祈能發(fā)展關(guān)系。多年來，本公司經(jīng)營鞋類進(jìn)口生意，現(xiàn)欲擴(kuò)展業(yè)務(wù)范圍。盼能惠賜商品目錄和報價表。如價格公道，本公司必大額訂購。煩請早日賜復(fù)。此致2. 回復(fù)對方建立商業(yè)關(guān)系的請求Thank your fo

3、r your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price li st covering our export range. Payment should be made by irrevocable and confirmed

4、 letter of credit. Should you wi sh to place an order, please telex or fax us. 本月 16 日收到有關(guān)商務(wù)關(guān)系的來函， 不勝欣喜。 謹(jǐn)遵要求另函奉上最新之出口商品目錄和報價單。款項煩請以不可撤銷保兌之信用狀支付。如欲訂貨， 請電傳或傳真為盼。此致 敬禮3.請求擔(dān)任獨家代理We would like to inform you that we act on a sole agency basis fora number of manufacturers. We specialize in fi nished cotto

5、n goods for the Middle eastern market: Our activities cover all types of household linen. Until now , wehave been working with your textiles department and our collaboration has proved to be mutually beneficial. Pleas e refer to them for any information regarding our company. We are very interested

6、in an exclusive arrangement with your factoryfor the promotion of your products in Bahrain. We look forward to your early reply. 本公司擔(dān)任多家廠家的獨家代理，專營精制棉織品，包括各燈家用亞麻制品，行銷中東。與貴公司向有業(yè)務(wù)聯(lián)系，互利互作。貴公司紡織部亦十分了解有關(guān)業(yè)務(wù)合作之情況。盼望能成為貴公司獨家代理，促銷在巴林市場的貨品。 上述建議，煩請早日賜復(fù)，以便進(jìn)一步聯(lián)系合作。此致 敬禮4.拒絕對方擔(dān)任獨家代理Thank you for your letter of 1

7、September suggesting that we grant you a sole agency for our household linens. I r.精品文檔egret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to en gage in a trial collaboration with you company to see how the arrangement works. It would be nece

8、ssary for you to test the market for our productsat you end. You would also have to build up a much larger turnover tojustify a sole a gency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon. 9 月 1 日有關(guān)建議擔(dān)任家用亞麻制品獨家代理的來信收悉。謹(jǐn)致衷心謝意。目前時機(jī)尚未成熟

9、， 不能應(yīng)允該安排深感抱歉。 然而，本公司樂意與貴公司先試行合作，為今后合作打下基礎(chǔ)。為證明擔(dān)任獨家代理的能力，貴公司宜上述貨品作市場調(diào)查，研究是否可擴(kuò)大現(xiàn)有之營業(yè)額。奉上該貨品之報價單，敬希查照。專此候復(fù)。此致 敬禮5.同意對方擔(dān)任獨家代理Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our lon g and ,I must say ,mutually beneficial collaboration. We would be v

10、ery pleased to entrust you with the sole agency f or Bahrain. From our records, we are pleased to note that you have two service engineers who took training coursesat our Milan factory .the sole agency will naturally be contingent on you maintaining qualified aftersales staff. We have drawn up a dra

11、ft agreement that is enclosed. Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably goin g to strengthen our relationship. I have very pleasant memories of my last visit to Bahra

12、in when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan . My very best wishes to you and your wife. 4 月 12 日建議擔(dān)任為公室器具之獨家代理來信已經(jīng)收悉。過去雙方合作皆互利互助，能獲您的眷顧作我公司于巴林的獨家代理，殊感榮幸。據(jù)知您公司兩服務(wù)技師曾到我公司米蘭工廠受訓(xùn)。相信您公司在取得代理權(quán)后， 仍會繼續(xù)注重合格售后服務(wù)人員的訓(xùn)練?，F(xiàn)隨信附上協(xié)議草稿，請查實各項條款，惠復(fù)是盼。 能加強(qiáng)業(yè)務(wù)，我亦感

13、到欣喜，前次到訪巴林，蒙盛情款待，不勝感激。祈盼您蒞臨米蘭時，容我一盡地主之誼。 此致 敬禮6.借引薦建立業(yè)務(wù)關(guān)系A(chǔ)t the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversationwith Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dyn amic sales forc

14、e and innovative approach to marketing. He attributed his own companys success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subje

15、cts .Our patented Matrixmath apparatus is particularly successful. You may have reservations about American teaching aids suiting your ma rket. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catal ogue of our British English editions for yo

16、ur information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal.本用初參觀哈洛加特玩具交易會時有幸與教育玩具股份有限公司的道格拉斯蓋齊先生一談，提及本公司正物色代理人推廣教學(xué)器材一事。蓋齊先生贊揚貴公司積極推廣產(chǎn)品，不斷推出新的推銷方法，并把其公司的成就歸于貴公司完善的經(jīng)銷網(wǎng)絡(luò)。貴公司的經(jīng)驗

17、，正能替本公司在英國經(jīng)銷產(chǎn)品。本公司生產(chǎn)初級教育各學(xué)科的教育器村、專利產(chǎn)品梅特里克教學(xué)器材更傲視同儕。除美國教學(xué)器材外，亦備有全套英式英語版教材，適合當(dāng)?shù)厥袌?，貴公司無需憂慮切合市場需求?，F(xiàn)附上配有插圖的英式英語版教材目錄，盼抽空細(xì)閱，并賜知寶貴意見。本人擬于10 月頭兩星期前往倫敦，未知能否安排會面，就以上建議作一詳談? 此致 敬禮7.邀請參觀貿(mào)易展覽會.精品文檔Many thanks for your letter and enclosures of 12 September. We were very interested to hear that you are looking for

18、 an UK distributor for your teaching aids. We would like to invite you to visit our booth,no.6,at next months Lo ndon Toy Fair, at Earls court , which starts on 2 October. If you would like to set up an appointment during non exh ibit hall hours please call me. I can then arrange for our sensor staf

19、f to be present at the meeting. We look forward to hearing from you. 多謝 9 月 12 日的來信和附件。獲悉貴公司有意物色英國銷售商推廣教學(xué)輔助設(shè)備，甚感興趣。 本公司將于10 月 2 日于厄爾大樓舉行的聳敦玩具商品交易會上展示產(chǎn)品，誠邀貴公司派員參觀設(shè)于 46 號之?dāng)偽?。如能安排于非展出時間面談，煩請電復(fù)。定必委派高層人員赴會。本公司深知貴公司產(chǎn)品精美質(zhì)優(yōu)，希望能發(fā)展互惠之業(yè)務(wù)。特此奉告，并候復(fù)音。8.與過去有貿(mào)易往來的公司聯(lián)系We understand from our trade contacts that your

20、company has reestablished itself in Beirut and is once again trad ing successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon , our companies were involved in a large volume of trade in our textiles

21、. We see from our records that you were among our best tem customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have ch anged beyond recognition. While they reflect current European taste in fabri

22、cs, some of our designs are specificallytargeted at the Middle Eastern market. As an initial step , I enclose our illustrated catalogue for your perusal. Shoul d you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to he aring from you. 從同行中獲悉貴公司貝

23、魯特復(fù)業(yè)， 生意發(fā)展迅速。 得聞喜訊，不勝歡欣。謹(jǐn)祝業(yè)務(wù)蒸蒸日上。 黎巴嫩戰(zhàn)事發(fā)生前雙方曾有多宗紡織品交易；貴公司更是本公司十大客戶之一?，F(xiàn)今戰(zhàn)事平息，亟盼能重展雙方互惠的業(yè)務(wù)聯(lián)系。自上次合作至令，產(chǎn)品款式變化極大。除了有迎合歐洲人口味的款式這外，亦有專門為中東市場而設(shè)計的產(chǎn)品?，F(xiàn)奉上配有插圖的商品目錄供初步參考。職需查看樣本，還望賜知。9.確認(rèn)約會I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the

24、 prospect ofexpanding our trade. As agreed, We will meet of our office in bond street at 9.30a.m.on Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend , please phone me so that we can make alternative arrangements. Please let me know if you wo

25、uld like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting.承蒙拔冗講討論合并雙方銷售網(wǎng)，以擴(kuò)大貿(mào)易發(fā)展范圍，深感興奮?，F(xiàn)特修函確定會議日程。謹(jǐn)于 3 月 20 日星期一在邦德街辦公室候教，請貴公司代表于當(dāng)日早上9 時蒞臨指導(dǎo)。若因故未能抽空出席，煩請致電告知，以便另行安排會晤。未知是否需代為安排旅館膳宿?請盡早賜知，以便早作準(zhǔn)備，款待貴客。謹(jǐn)此預(yù)祝會談成功。10.感謝客戶訂貨Gillette-burns Co. 322 Gleenwood stree

26、t Gleveland 5,Ohio Glentlemen: Thank you for your order no,464 of 20 s eptember. The models you selected from our showroom went out today under my personal supervision.The package is being airfreghted to you on swissair.The relevant documentation is enclosce.I enjoyed meeting yiu and hope that this

27、order represents the beginning of a long and prosperous relationship between oiur companies. The next time y ou visit us ,please let me know in advance so that I can arrange a luch for you with our derectors. Sincerely yours 謝謝 9 月 20 日第 464 號定單。今天我已新自監(jiān)督發(fā)送您自展覽室挑選的產(chǎn)品。該產(chǎn)品隨附有關(guān)文件經(jīng)瑞士.精品文檔航空公司運送。 很榮幸與你會面，

28、衷心希望是次定單能加強(qiáng)雙方的關(guān)系。下次到訪前，煩請賜知，俾能安排與本公司董事共進(jìn)午餐。11.向長期客戶推銷新產(chǎn)品I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from sto ck. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The

29、 resulting sales have been very steady. We believe that you will find our new designs most attractive. Th eyshould get a very good reception in your market. Once you have had time to study the upplement , please let us k now if you would like to take the matter further. We would be very happy to sen

30、d samples to you for closer inspecti on. For your information, we are planning a range of classical English dinner services which ,should do well in theNorth American market. We will keep you informed on our progress and look forward to hearingfrom you.隨 函 寄奉配有插圖的商品目錄附頁，介紹最新設(shè)計的產(chǎn)品。貴公司的郵購目錄多年來收錄本公司產(chǎn)品，

31、產(chǎn)品銷售成績理想，特此致以深切謝意。最新設(shè)計的產(chǎn)品巧奪天工，定能吸引顧客選購。煩請參閱上述附頁，需查看樣本，請賜復(fù)，本公司樂意交勞。本公司現(xiàn)正設(shè)計一系列款式古典的英國餐具，適合北美市場需求。如感興趣，亦請賜知。愿進(jìn)一步加強(qiáng)聯(lián)系，并候復(fù)音。12.為商貿(mào)指南兜攬廣告Thank you for your business. You arecurrently represented in our directory. This is the only directory of its kind which reaches all companies in the building and constr

32、uction industry in the UK. Advertising in our directory was a wise move on your part. We are currently compiling a new edition of the directory which willbe published in April 1995.The new edition will be expanded to include major manufacturers of plumbing equipment in the European Co mmunity. For p

33、roper coverage in the directory, you ought to appear in more than one category. If you do opt for a m ultiple listing, you will be ableto buy space in additional categories at half price. You can be assured that the new ed ition will be on the desks of allthe major decision makers in the building an

34、d hardware trades. Please complete the e nclosed form and return it with the appropriate fee. Thanks again for your business. 衷心感謝惠顧。貴公司商號已刊登在本公司的商貿(mào)指南中。該指南乃唯一覆蓋英國全部建筑公司的刊物，在此刊登廣告確是明智之舉。現(xiàn)下籌備 1998 年 4 月版的貿(mào)易批南， 新版會羅列歐洲貢同體的主要鉛管業(yè)制造商。 為達(dá)到出色的宣傳效果，貴公司宜考慮在不同類別刊登廣告。如蒙惠顧，除首個廣告外，其余類別的廣告將可獲半價優(yōu)惠。該指南將分送給所有建筑公司和五金器

35、具公司主管。煩表填妥隨附表格，連同廣告費用一并寄回。專此盼候佳音。13.請求客戶作推薦人Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always sho

36、p around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if w

37、e could occasiona lly bring a client to look at your hotel . We would , of course , stay overnight at least.Ill call you next week to hearyour reaction. Thanks again for you kind words. 從 11 月 2 日的來函得悉閣下對貴飯店的整修感到滿意，此消息對本公司實是一鼓勵。設(shè)計行業(yè)重視聲譽(yù)，客人在選擇設(shè)計公司時必然會有所比較。如蒙允許，本公司欲請貴飯店作推薦人，證明有關(guān)整修的質(zhì)素。未知可否讓其他客戶來電垂詢 ?此外

38、，如獲允準(zhǔn)間或聯(lián)同客戶前來參觀貴飯店整修，定必有莫大幫助。當(dāng)然，本公司會預(yù)訂房間，至少留宿一晚。.精品文檔14.通知客戶價格調(diào)整We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washi

39、ng machines has been completely revamped. Many popular lines, however, have been retained unchan ged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases havebeen unavoidable. We have not, however, increased our prices

40、across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer d urables has been maintained at a high standard and that our service will continueto be first class. We look forward to receiving your orders. 謹(jǐn)謝上新的商品目錄和價

41、格表。修訂價格定于1997 年 4 月 1 日起生效。產(chǎn)品系列有一大革新，增加了不少改良的型號，扒出一系列新款的洗衣機(jī)，但許多款的開動號仍保持不變。通貨膨脹影響整個工業(yè)連帶令貨品價格上漲。雖然如此，本公司并未全面提升價格，調(diào)整幅度亦不大。本公司堅守一貫信念，務(wù)求出產(chǎn)優(yōu)質(zhì)之耐用消費品，迎合顧客的需要。謝謝貴公司多年惠顧，盼繼續(xù)合作。15.說明價格調(diào)整原因I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have i ncrease

42、d our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw m aterials than we were paying last year. Some of our subcontractors have raised their

43、by as much as 15%. As you kno w , we take great pride in our machines and are jealous of the reputation for quality and dependability which we ha ve achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, theref ore decided to raise the price of some

44、 of our machines. We hope you will understand our position and look forward to your orders. 現(xiàn)謹(jǐn)附上本公司新價格表，新價格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調(diào)升價格。 是次調(diào)整原因是原材料價格升幅上漲 10% ，一些承包商的價格調(diào)升到 15%。 過去 40 年，本公司生產(chǎn)的機(jī)器品質(zhì)優(yōu)良、性能可靠。今為確保產(chǎn)品質(zhì)量，唯有稍為調(diào)整價格。上述情況，還望考慮。愿能與貴公司保持緊密合作。16.回復(fù)感謝信We greatly appreciate your letter describing

45、the assistance you received in solving your air-conditioning problem s. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of custom er satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would

46、like y ou to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter. 承蒙來信贊揚本公司提供的空調(diào)維修工程服務(wù)，欣喜不已。五年前開業(yè)至今，屢獲客戶來函嘉獎，本公司榮幸之至

47、。欣悉貴公司識技術(shù)人員的服務(wù)，他日苛有任何需要，亦請與本公司聯(lián)絡(luò)，本公司定當(dāng)提供優(yōu)秀技師，竭誠效勞。在此謹(jǐn)再衷心感謝貴公司的贊賞，并請繼續(xù)保持聯(lián)絡(luò)。17.請客戶征詢其它公司Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothi ng to your own designs to the highest European standards: Swan Textiles corporation The industrial zon

48、e Shekou W.精品文檔e supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Shou ld you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you e

49、very success in your business dealings. 謝謝 5 月 5 月日來函查詢關(guān)于紆綢罩衫的事宜。 本公司只生產(chǎn)紆綢布料，供應(yīng)紡織品批發(fā)商和制造廠家，并沒有制造成衣，因而未能接受貴公司訂貨，謹(jǐn)致萬分歉意然而，本公司樂意推薦本地一家生產(chǎn)優(yōu)質(zhì)男裝的工廠，相信可按貴公司設(shè)計的款式制造符合歐洲最高標(biāo)準(zhǔn)的服裝：蛇口工業(yè)區(qū)天鵝紡織品公司。 該廠的絲綢布料全由本公司供應(yīng)，隨函了什樣本以供查閱，如貴公司認(rèn)為適合，本公司樂意負(fù)責(zé)供應(yīng)所需布料。愿上資料對貴公司有所幫助。 謹(jǐn)祝生意興隆，事事順達(dá)。18.改善服務(wù)Thank you for your letter of 26 Janua

50、ry. I apologize for the delivery problems you had with us last month. I havehad a meeting with our production and shipping managers to work out a better system for handling your account .W e know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not

51、 h appen again. We have devised the enclosed checklist to use for each of your future order. It includes your firms part icular specifications, packing requirements and marking instructions. I believe can service your company better andhelp you operations run more smoothly with this safeguard. Pleas

52、e contact us if there are any additional points you would like us to include. 感謝 1 月 26 日來信。對上月貴公司更換所需貨品，唯恐類似事件再發(fā)生，本公司生產(chǎn)、運輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務(wù)，并為此特別設(shè)計清單。隨信奉上該清單，供貴公司今后訂貨之用。當(dāng)中包括特殊規(guī)格、包裝要求和樗說明等欄目，相信此舉有助本公司提供更佳服務(wù)，促進(jìn)雙方合作。如欲增設(shè)任何欄目于該清單上，懇求惠示。19.拒絕客戶的要求Thank you for your enquity of 25 August.We are alwa

53、ys pleased to hear from a valued customer.I regret to say that we cannot agree to your request for technical information regarding our software security sysytems.The fact is,that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconveni

54、ence you in any way.If there is any other way in which we can help. do not hesitte to contact us again. 8月25 日信收悉，謹(jǐn)此致謝。來信要求本公司提供有關(guān)軟件保密系統(tǒng)的技術(shù)資料，但鑒于同行向來視該等資料為機(jī)密文件，本公司亦不便透露，尚祈見諒。我真誠地希望這樣不會對貴公司造成不便。如需本公司協(xié)助其他事宜，歡迎隨時賜顧垂詢。祝業(yè)務(wù)蒸蒸日上!20.應(yīng)付難辦的客戶We have been doing business together for a long time and we value ou

55、r relationship of late, we have not been abl e to provide the kind of service we both want. The problem is that your purchasing department is changing orders a fter they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goo

56、ds that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly. 承蒙多年惠顧，本公司感激萬分。然近來合作出現(xiàn)問題，令服務(wù)水準(zhǔn)未能符合對方要求，本公司為此提憂不已。 貴公司采部發(fā)出定單后，再三更改內(nèi)容；更有甚者，屢次退回訂購之貨品，導(dǎo)致了雙方公司工作中的混亂和困惑。為避免問題日趨嚴(yán)重，特此在接到定單后，由本公司銷售人員與貴公司復(fù)核。若需作出改支，本公司把定單修改后電傳副本，供貴