速賣通服務(wù)回復(fù)模板(2)

1、下單已付款Dear friend,Thank you for paying for your order no. . Weare preparing for your order. We will pay more attention to your order and sendit asap. Any questions please feel free to contact us, we will help you within 12 hours.Thank you in advance. Have a nice dayBest Wishes已發(fā)貨的Dear friend,Thank yo

2、u for your support. We had sent out your orderPlease trace it byonalways takes 15-60 days to arrive.But as you know, now is shopping season, it may delay about 10more days to arrive. Please understand us. Hope you will likeit and offeruspositivefeedback.If youhaveanydissatisfaction,please giveus the

3、 opportunitytoresolvetheproblem before leave us a negative feedback.Thank you in advance. Welookforward toprovidingyou withthebest buying experience again on AliExpress!Best Wishes俄羅斯客戶Dear friend,Thank you for your support. We had sent out your order no.Please trace it byon always takes 15-40 days

4、to arrive.But as you know, now is shopping season, it may delay about 10 more days to arrive.But as you know, the China Post is very unstable to Russia, itmay take 90 days to arrive.Pleaseunderstandus.Hope you willlikeitand offeruspositivefeedback.Ifyou have any dissatisfaction,please giveus the opp

5、ortunity to resolve the problem before leave us anegative feedback.Thank you in advance. Welook forwardto providingyou with thebest buying experience again on AliExpress!Best Wishes俄羅斯倉Dear friend,Thank you for your support. We had sent out your order no.we have send it from our Russian warehouse.Pl

6、ease trace it byon always takes 3-15days to arrive.But as you know, now is shopping season, it may delay about 10more days to arrive. Please understand us. Hope you will likeit and offerus positivefeedback.Ifyouhaveanydissatisfaction,please giveus the opportunitytoresolvetheproblem before leave us a

7、 negative feedback.Thank you in advance. Welookforward toproviding you withthebest buying experience again on AliExpress!Best Wishes下單未付款的Dear friend,Thank you for your order. We checked that your order is unpaid. Do you have any requirements on the goods? Any questions please feel free to contact u

8、s. we will help you within 24 hours. We will preparefor your order at once after you pay.Thank you in advance. Have a nice dayBest WishesPaypal account缺貨取消Hi,Would you please choose the first or second cause not by "outof stock" to cancel the order?Please check here:really need your great

9、help.After we check the cause, we will agree the canceling at once, and you will get the refund in 1-7 working days. Nice dayHi dearI'm sorry that it is difficult to purchase in marketing.Would you please choose the first or second cause not by "outof stock" to cancel the order?Please

10、check here:really need your great help.After we check the cause, we will agree the canceling at once, and you will get the refund in 1-7 working days. Nice dayDear friend,Thank you for your reply.Would you please choose the other cause to cancel the order?We knew it is our fault.But please offer us

11、the big favor.We will offer you some discount in your new order.Hope you can forgive us and change the cause.Please check here:dayDear friends,Thank you for your order.But it seems that the order had not still pay it.If there is anything I can help you, such as price, size, color etc.Please feel fre

12、e to contact me. In terms of payment is confirmed after,We will deal with the order and shipment public as soon aspossible. Thank you!Best Regards2. 客人未付款郵件（針對無等級買家，客人可能不會付款）親愛的 X,我們感謝你從我們這里購買。但是 , 我們注意到 , 你還尚未付款。 你可能不知道如何支付。這是一個詳細(xì)的支付流程鏈接:如果你有任何問題支付, 或者有什么理由 , 你不想去完成訂單 , 請讓我們知道。我們可以幫你解決問題的付款方式或更改訂單。

13、再次感謝 ! 期待著答案盡快得到您的。問候 ,Dear X,Weappreciatedyour purchase from us. But, we noticedthatyouhave no payment yet. You may not know how to pay.This is a detailed payment process links:you have any questions payment, or there any reason that youdon't want to go to complete the order, please let us know

14、.We can help you to solve the question of payment or make anychanges to the order.Thanks again! We arealllookingforwardto getyour answer assoon as possible.Best regards,3. 客人未付款郵件（價高？給點優(yōu)惠（3%左右）親愛的朋友 ,今天我觀察你的訂單還是未支付狀態(tài), 而我認(rèn)為 , 如果你看到我給你付款過程 , 已經(jīng)知道如何支付。但不知道是什么導(dǎo)致了你還沒有付款, 如果你認(rèn)為這個價格是高的,我可以給你 3%的折扣。希望再次見到你到

15、我的店, 我們可以長期合作。Dear friend,Today we observe your order or fail to pay the state, and wethinkthatifyou see we give you payment process,alreadyknowhow to pay.But don't know what causes you haven't payment, if you think the price is high, we can give you a discount of 3%.Hope to see you again to

16、 my shop, we can long-termcooperation.Best Regards4. 客人未付款郵件（其他賣家比你這個便宜 ，強(qiáng)調(diào)你質(zhì)量和服務(wù) ，列一個你的服務(wù)流程 從咨詢到收貨）親愛的朋友，已經(jīng)幾天過去了，我想可能你是看到比我更便宜的賣家。我們在中國經(jīng)營鞋包配飾有四年了， 有自己的工廠和超過 100名員工。發(fā)貨前還會再一次仔細(xì)檢查， 這樣就盡量避免了您的損失， 如果確實有質(zhì)量問題，拍照證實后我將在下次訂單補(bǔ)上上次的衣服。周到的服務(wù)是商業(yè)合作的基礎(chǔ)，相信我們能成為很好的商業(yè)伙伴Dear friend,A few days passed, and we think maybe

17、 you found some cheaper than my shop.We have four years experience of Bags, Shoes & Accessories business in China, and we have our own factory and more than 100 employees. We will carefully examined again before theshipment, and try to avoid yourloss,ifthere is qualityproblem, take picturesafter

18、that,we willfillthe lastclothesin the next order.Thoughtfulserviceisthe foundationof businesscooperation,believe we can become very good business partner.Best Regards收到好評Hi,dear friendThank you foryour recentfive-starfeedback about your order.Your satisfactionishugelyimportanttous,and keeps usmotiva

19、ted to try harder for our customers!Weare updatingthe items everyday,you can check out more greatproducts from our store:We hope we will see you again on our store soon.Thank you in advance.Best WishesWangsan7網(wǎng)三 5Hi,dear friendThank you foryour recentfive-starfeedback about your order.Your satisfact

20、ionishugelyimportanttous,and keeps usmotivated to try harder for our customers!Weare updatingthe items everyday,you can check out more greatproducts from our storeWe hope we will see you again on our store soon.Thank you in advance.Best WishesWe also have Russian warehouse now,more faster:you for yo

21、urto our store againThank you for your to our store again Now we have size L,length is 160cm and we are producing this dress with long sleeve未收到評價Dear friendThank you for your shopping on our store. Do you receive your order? If yes, would you please offer us a positive feedback.Your shopping experi

22、ence is very important to us and our business. And it is a good way to help others to make purchase like you.Ifyou have any dissatisfaction,please give us the opportunityto resolve the problem before leave us a negative feedback.Thank you in advance. Welook forwardto providingyou with thebest buying

23、 experience again on AliExpress!Best Wishes3. 收到中差評后：Dear,Weare sorryto see thatyou leftnegative orneutralfeedbackrelating to your recent purchase experience from our store.Please contact us at any time so we can find out why you wereunhappy and resolve your problems. And we will offer you asatisfie

24、dsolutionabout that.Please feelfreeto contactus.We hope then you can revise your feedback into a positivefeedback for us!Thank you in advance.Best Wishes4. 客戶回復(fù)中差評后，反應(yīng)質(zhì)量不好等情況，我們根據(jù)實際情況，給以一定的賠償，讓客戶改為好評Dear friend,We are so sorry to check that you leave us neutral feedback of the orderWe are so sorry a

25、bout the problem you told us.If you can change the feedback. We can offer you 1-5$ off discount in your new order.Would you please change the feedback? Please check here tochange the feedback are begging for your forgiveness and understanding.Thank you in advance.Have a nice day俄羅斯客戶大包發(fā)Dear friend ,

26、Thank you for paying for your orderAs for the unstable shipping to Russia by China Post, We will send the Whole parcels to our Russian warehouse in Moscow by EMS,and then send your parcel to you by Russian Post from Moscow. It is more fast than China Post.So would you please tell us your full name a

27、nd your address inRussian by station message?AS followingyour full name:detail address:post zip;Telephone no:By the way, we willupdate a temporary trackingnumber foryou,After the parcel has arrived in Moscow, you can ask us for theRussian tracking number.We are waiting for your reply.Have a nice dayThe quality is very good.it is better than other this itemhave each size from S to L. I willconsiderbuy some new arrivalsin this store.Dear Aleksandra