英文道歉信的范文

1、英文道歉信的范文篇一：英文道歉信 Ms. MITSUKO IWASAKI 3-16-6-804, HIGASHISUNA KOTO-KU TOKYO, 136-0074 Dear Ms. Iwasaki, Thank you for your positive comments regarding your experience while staying with the Westin Shanghai. At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly r

2、est assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as weve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference. Upon your arrival, our agent f

3、ailed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we

4、 could not satisfy your Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back

5、 in the near future. May the year of the Rabbit bring you joy and prosperity. Yours Sincerely, Alfred Zhuang Front Office Manager November 03, 1999 Mr. Shen Nan Ping Flat 20F, Block 1 Robinson Heights 8 Robinson Road Hong Kong Dear Mr. Shen We are sorry to learn of the unpleasant experience you had

6、encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42. We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kin

7、d understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect. Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do n

8、ot hesitate to contact Us. Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future. Your sincerely Alfred Zhuang Front Office Manager Dear Mr. Shu I would like to thank you for choosing the China World

9、 Hotel for your recently stay. On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov. As our valued guest, your comments

10、and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands. My apologize once again and thank you for taking time to bring t

11、his matter to our attention. We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake. Should you have any inquiries, please feel free to contact me. Kind and best regards. Alfred Zhuang Front Office Manager. Dear Mr. Li It has been brought

12、 to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty. I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as

13、 I assure you that the necessary action gas been taken to rectify the lack of service you should have receive. Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you w

14、ere inconvenienced. Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to co

15、ntact me directly in business or pleasure bring you back to Beijing. Sincerely, Alfred Zhuang Front Office Manager Dear Sir or Madam: The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival

16、. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result. We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you

17、 were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one. Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel so

18、on. With renewed apologies. Yours Sincerely Alfred Zhuang Front Office Manager Mr. Ulrich Niemann. Director People-People Exchange Co. Dear Sir or Madam: Friday 22nd September Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your

19、last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf. Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrong

20、ly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenie

21、nced in future. I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards. It is only through feedback such as your own th

22、at we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper. We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to of

23、fer you one night's complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have. My apologies once again and I look forw

24、ard to welcoming you back to China world Hotel in the near future. Regards Alfred Zhuang Front Office Manager篇二：英文致歉信_范文 道歉信 Letter of Apology 我們在工作或生活中，有時難免會犯一些錯誤，寫封致歉信就顯得很有必要。道歉信通常包括以下內(nèi)容：表示歉意；道歉的原由；出現(xiàn)差錯的原因；提出彌補措施；請求原諒。寫道歉信的語言要誠摯，解釋的理由要真實，不要顯出絲毫的虛情假意。好的道歉信不僅會取得對方的諒解，還會增進彼此的感情。 寫作"三步走"： 表示

25、歉意->說明具體原因、提出補救辦法->再次致歉、希望得到理解 Tips: 在寫作過程中，盡可能提供比較合理的理由。如果違反生活常識將導致扣分。 在解釋完原因后，盡量提供一個合適的補救辦法，使行文更加完滿。 訂閱收藏考研英語寫作范文100篇系列文章 （1）Directions: You are invited to a dinner at a friend's house, but you are not able to attend because of the preparation for a coming examination. Write a letter to

26、your friends to express your apology, explain your reason, and suggest a meeting at another time. You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. Do not write the address. 范文： Dear Anne, Thank you for your invit

27、ation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I ho

28、pe that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you. Please allow me to say sorry again. Regards, Li Ming 譯文： 親愛的安： 感謝你邀請我于明日晚上與你

29、和你的家人共進午餐?？墒?，我非常遺憾地告訴你我無法赴約，因為我將忙于準備后天的一門重要考試。錯過了這么一個歡樂的聚會我深感遺憾，我希望你們能度過一個愉快的時光。對了，在我考試后我們可以見一面么？如果可以的話請隨 時給我打電話，我非常期待能和你愉快地聊天。 請允許我再一次致歉。 您真誠的， 李明 閃光詞匯及詞組： occupy: v. 占用，占 get-together: n. 聚會，聯(lián)歡會 hesitate: v. 猶豫，躊躇 drop sb. a line: 給某人打一個電話 preferable: adj. 更好的，更可取的 long for sth: 渴望 萬能句型： Thank you

30、 for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot. I feel terribly sorry for missing the chance of. Is it possible for you and me to have a private meeting afterwards? If so, please don't hesitate to drop me a call about your prefe

31、rable date. Please allow me to say sorry again. （2）Directions: You failed to finish an important task assigned by your professor because of a severe illness. Write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss. You should write ab

32、out 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. Do not write the address. 范文： Dear Prof. Patent, I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falli

33、ng upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor's note. I would be very much obliged if you could grant me another week for the task, as my health is turning bette

34、r. Hope you can understand my situation and accept my apology. Yours faithfully, Li Ming 譯文： 尊敬的Patent教授： 我非常遺憾地告知您我沒有完成您上周布置的讀書報告，因為幾天前我突然生病了。過去的幾天中我一直持續(xù)高燒，住在醫(yī)院，因此無法進行任何學術(shù)活動。隨信是醫(yī)生的診斷書。 如果您能再給一周時間來完成它我將感激不盡，因為現(xiàn)在我的身體正在好轉(zhuǎn)。 希望您能理解我的處境并接受我的道歉。 您真誠的， 李明 閃光詞匯及詞組： assign: v. 分配，指派 fall upon sb: 降臨到某人身上 con

35、tinuous: adj. 持續(xù)的 prevent sb from sth/doing sth: 使某人不能做某事 hereby: adv. 因此，據(jù)此 submit: v. 提交，遞交 obliged: adj. 感激的 grant: v. 同意，準予 萬能句型： I am very sorry to inform you that I did not manage to complete.due to. I would be very much obliged if you could grant me another week for the task. Hope you can und

36、erstand my situation and accept my apology. Apologize letter _ business English_ by LQY Dear Sir or Madam, Im writing this letter to apologize to you. Im so sorry that we made a mistake about the shipment of vacuum cleaners. Those vacuum cleaners we sent to you were meant to be sent to European coun

37、tries, but as the old worker was retired, the new one wasnt so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them. I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to comp

38、ensate. I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again. 道歉信是人們經(jīng)常使用的一種書信文體，用以表達自己的歉意，查字典范文大全特意為大家整理了關(guān)于道歉信范文的相關(guān)材料，希望對您的工作和生活有幫助。 Letter of Apology . Sample Study Sample I Dear Susan, Im very sorry that I was out when you came t

39、o see me yesterday evening. Im afraid Id gone to the pub with some friends and didnt get back until 12 oclock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 oclock on Saturday morning

40、at your hotel. We can have the day together, if you have nothing else planned? Ill show you some of the places of interest that you may not have seen. Please let me know if you will be available on Saturday morning. Best wishes Chen Cheng Sample II Dear Mary, Im very sorry for not having replied to

41、your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldnt forward it to me, it has been lying on my desk until I got back. Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And

42、 we surely will have a bigger success in the near future. Look forward to catching up and once again apologize for the delay. Sincerely, Tom 英語道歉信范文及常用句式 道歉信是指因過失或疏忽做錯了事，給別人帶來了麻煩或損失，發(fā)覺后要立即寫信給對方賠禮道歉時寫的信件。道歉是一種禮貌，道歉信要寫得坦率，誠懇。 道歉信通常包括三部分內(nèi)容：1、表示歉意，道歉的原由；2、出現(xiàn)差錯的原因，提出彌補措施；3、請求原諒。語言要誠摯，解釋的理由要真實。好的道歉信不僅會取得對

43、方的諒解，還會增進彼此的感情。 寫作"三步曲"： 表示歉意說明具體原因、提出補救辦法再次致歉，希望得到理解。 注意： 理由要盡量合理，違反生活常識將導致扣分；盡量提供一個合適的補救辦法，使行文更加順暢。 范文解析： Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons f

44、or not being able to attend it and apologize. Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address. Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business Engli

45、sh Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my a

46、pology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua 常用句式： 1、I am writing to apologize for /I am wr

47、iting to say sorry for 我寫這封信是因向你致歉。 2、I would like to give you my apology for 對于我向你道歉。 3、Please accept my sincere apology for 關(guān)于請接受我真誠的道歉。 4、I am indeed very sorry for what I said/did, but believe I had no Intention to 對于我說的話/做的事，我確實感到很抱歉。但請相信，我并非故意要 5、Please forgive me for a stupid choice of words.

48、 請原諒我說話欠妥。 6、I feel awfully sorry about it and want you to know what happened. 為此我感到非常內(nèi)疚，所以想告訴你實情。 7、Please accept my apologies for my oversight. 請原諒我的疏忽。 8、Please allow me to say sorry again. 請允許我再次表示歉意。 9、I sincerely hope you can understand my situation/think in my position and accept my apologies

49、.篇三：道歉信英文模板及翻譯 Dear_, I am writing this letter to express my apology that _. I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely _ 親愛的_，（對方姓名） 我寫這封信以表達我的道歉

50、 _（道歉原因）。 對此我深感抱歉。 我再次對給您造成的任何不便深感歉意，希望您能理解我的處境并接受我的道歉。 謹啟 _（自己姓名）篇四：英語道歉信范文及常用句式 英語道歉信范文及常用句式 道歉信是指因過失或疏忽做錯了事，給別人帶來了麻煩或損失，發(fā)覺后要立即寫信給對方賠禮道歉時寫的信件。道歉是一種禮貌，道歉信要寫得坦率，誠懇。 道歉信通常包括三部分內(nèi)容：1、表示歉意，道歉的原由；2、出現(xiàn)差錯的原因，提出彌補措施；3、請求原諒。語言要誠摯，解釋的理由要真實。好的道歉信不僅會取得對方的諒解，還會增進彼此的感情。 寫作"三步曲"： 表示歉意說明具體原因、提出補救辦法再次致歉，希望

51、得到理解。 注意： 理由要盡量合理，違反生活常識將導致扣分；盡量提供一個合適的補救辦法，使行文更加順暢。 范文解析： Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize. Write the let

52、ter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address. Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and

53、want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-

54、up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua 常用句式： 1、I am writing to apologize for /I am writing to say sorry for 我寫這封信是因向你致歉。 2、I would like to give you my apology for 對于我向你道歉。 3、Please accept my sincere apology for 關(guān)于請接受我真誠的道歉。 4、I am indeed very sorry for what I said/did, but believe I had no Intention to 對于我說的話/做的事，我確實感到很抱歉。但請相信，我并非故意要 5、Please forgive me for a stupid choice of words. 請原諒我說話欠妥。 6、I feel awfully sorry about i