版權(quán)說明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請進行舉報或認領(lǐng)
文檔簡介
1、Accenture 2016 Consumer Survey onPatient EngagementGlobal ReportOverviewAccenture commissioned a seven-country survey of 7,840 consumers ages 18+ to assess their attitudes toward health, the healthcare system, electronic health records, healthcare technology and their healthcare providers electronic
2、 capabilities.The online survey included consumers across seven countries: Australia (1013),Brazil (1006), England (1009), Norway (800), Saudi Arabia (852), Singapore(935) and the United States (2225).The seven-country survey was conducted by Nielsen on behalf of Accenture between November 2015 and
3、January 2016 (The US survey was conducted online between November 13 and December 2, 2015).The analysis provided comparisons by country, sector, age and use.Where relevant, the survey uses select findings from the 2015 AccentureDoctors Survey to compare the doctor and consumer responses.Copyright
4、169; 2016 Accenture.2MethodWhat did we do to ensure balance and arepresentative sample?Data were weighted to be nationally representative of tWith whom did Accenture work to conduct thequtative survey?eralAccenture worked with Nielsen, who was responsible for the entire project including recruitment
5、, screening of respondents, questionnaire development, analysis and report development.population in each country (or the online population in the case of Brazil*).In Australia, data were weighted by education, age by sex, region, and incomeIn Brazil, data were weighted by sex, age, region, income s
6、ocioeconomic group, internet connection type, and whether an online buyerIn England, data were weighted by region, education, age by sex, and hours onlineIn Norway, data were weighted by age by gender, education, income, region, and household sizeIn Saudi Arabia, data were weighted by age by sex, na
7、tionality, and regionIn Singapore, data were weighted by age by sex, ethnicity, and household incomeIn the US, data were weighted by education, age by sex, race/ethnicity, region, and income to be nationallyWho was surveyed?Approximately, n=7840 consumers total, ages 18+, in the US, Australia, Brazi
8、l, England, Norway, Saudi Arabia, and Singapore who agreed to take part in the survey.How did Accenture recruit study participants?Respondents were contacted through directinvitations andnotifications; respondents are able to follow a unique link to the survey and complete it anonymously.Are we conf
9、ident in the quality of the respondents and that they meet the study criteria?All participants are consumers, ages 18+, residing in the countries specified and nationally representative on age and gender.representative of teral population. However, because2014 data were not weighted, all data for tr
10、ended questions are not weighted. This is indicated on each slide.Participantss are double verified and were rescreened forthis study to ensure participant quality.Was the questionnaire translated into the appropriate native language?Yes, the survey was translated into: Portuguese (Brazil); Norwegia
11、n (Norway); Arabic (Saudi Arabia). English (localized) was used for England, Australia, Singapore, and Saudi Arabia (English and Arabic options offered).*Brazil weighted to online population because the internet penetration is still relatively low and with online sample you cannot reach a sufficient
12、ly representative sample for general population representation.Copyright © 2016 Accenture.3Research Results:Key Findings4Most consumers with EHRs have not accessed their recordsHave Ever Accessed EHR9%13%13%14%14%25%25%27%27%30%31%33%44%45%91%87%87%86%86%75%75%73%73%70%69%67%56%55%2015201420152
13、0142015201420152014201520152014201520142015GlobalAustraliaBrazilEnglandNorwaySaudi ArabiaSingaporeUSNoYesBASE: HAS EHR: Global 2016 n=5408;Australia 2014 n=764,2016 n=657; Brazil 2014 n=804,2016 n=647; England 2014 n=811,2016 n=677; Norway 2014 n=669,2016 n=632; Saudi Arabia 2016 n=544; Singapore 20
14、14 n=617,2016 n=597; US 2014 n=1585,2016 n=1654;Q820. (Q158.) Have you ever accessed your electronic health records? NOTE: unweighted dataCopyright © 2016 Accenture.5Among consumers with EHRs, lab work and prescription history are most commonly availableEHR Data Have Access ToBASE: HAS EHR : Gl
15、obal 2016 n=5408;Australia 2014 n=1020,2016 n=657; Brazil 2014 n=1015,2016 n=647; England 2014 n=1019,2016 n=677; Norway 2014 n=806,2016 n=632; Saudi Arabia 2016 n=544; Singapore 2014 n=806,2016 n=597; US 2014 n=2011,2016 n=1654;Q845. (Q160.) Which of the following data in electronic health records
16、do you have access to? NOTE: unweighted dataCopyright © 2016 Accenture.6GlobalAustraliaBrazilEnglandNorwaySaudi ArabiaSingaporeUS20162014201620142016201420162014201620162014201620142016Lab work and blood test results35%7%19%42%43%7%13%13%22%48%16%34%24%48%Prescription medication history32%10%18
17、%26%33%10%22%15%25%35%16%33%23%44%al profile information26%8%11%15%27%7%11%7%17%36%16%33%15%36%Physician notes from visits or about my medical condition26%8%14%20%25%7%13%14%23%40%14%31%15%33%Immunization status25%7%13%12%17%6%12%13%20%30%8%26%16%37%X-rays or nuclear imaging results26%8%19%28%30%5%1
18、1%12%21%38%15%34%13%29%Billing information24%9%14%16%17%4%7%8%13%33%22%37%18%35%Other1%1%1%0%2%1%1%0%2%3%1%2%1%0%Dont know44%79%66%33%35%79%62%74%58%20%56%36%61%35%Consumers access thei satisfy curiosityR to stay informed andPrimary Reason Access EHRBASE: HAS ACCESSED EHR : Global 2016 n=1611;Austra
19、lia 2014 n=106,2016 n=95; Brazil 2014 n=357,2016 n=214; England 2014 n=75,2016 n=89; Norway 2014 n=89,2016 n=159; Saudi Arabia 2016 n=166; Singapore 2014 n=165,2016 n=150; US 2014 n=434,2016 n=738;Q821. (Q169. What is the primary reason you access your electronic health records? NOTE: unweighted dat
20、aCopyright © 2016 Accenture.7GlobalAustraliaBrazilEnglandNorwaySaudiArabiaSingaporeUS20162014201620142016201420162014201620162014201620142016To keep me informed34%37%22%32%39%37%28%35%25%23%26%27%43%41%Curious to know what is in medical record23%18%24%15%15%15%26%24%30%23%15%19%17%25%Make sure
21、medical record is accurate19%25%31%17%19%20%13%21%25%20%21%21%18%16%Track the progression of medical illness or disease12%6%14%24%15%12%10%8%6%13%20%22%12%10%Help make medical decisions9%13%5%12%11%16%20%10%8%20%18%11%9%6%Other2%2%4%1%0%0%2%2%6%1%0%0%2%2%Lab work and blood test results in EHRs are m
22、ost helpful for managing healthEHR Data that Most Helps Manage HealthBASE: KNOWS WHAT DATA HAVE ACCESS TO IN EHR, HAVE ACCESS TO MULTIPLE TYPES OF DATA: Global Total n= 2309; Australia n= 161; Brazil n= 314;England n= 138; Norway n= 199; Saudi Arabia n= 306; Singapore n= 285; US n= 906Q850. Which of
23、 the following types of information in your electronic health record most helps you manage your health?Copyright © 2016 Accenture.8GlobalAustraliaBrazilEnglandNorwaySaudiArabiaSingaporeUSLab work and blood test results34%28%42%14%15%34%28%41%Physician notes from my visits or about my medical co
24、ndition26%22%23%22%34%27%34%24%Prescription medication history11%17%13%26%14%7%10%9%al profile information6%5%6%5%3%11%6%5%Immunization status5%7%5%3%9%4%4%5%X-rays or nuclear imaging results6%4%8%4%10%6%6%5%Billing information5%4%2%3%6%6%7%5%Other0%0%0%1%0%0%0%0%Dont know7%12%1%22%10%5%5%6%Consumer
25、s and doctors agree that patients should have access to EHRs, but consumers want full access, while doctors prefer limited accessLevel of Access Patient Should Have to EHRAny Access98%98%84%99%85%96%92%98%87%97%97%97%87%99%92%11%17%18%23%22%25%26%75%81%84%84%82%92%73%70%60%74%61%70%73%22%15%15%14%15
26、%16%15%14%13%7%1%8%7% 5% 4%3%2%2%2%2%1%GlobalAustraliaBrazilEnglandNorwaySaudi ArabiaSingaporeUSNo accessLimited AccessFull AccessBASE: ALL QUALIFIED RESPONDENTS: Global Total n= 7840; Australia n= 1013; Brazil n= 1006; England n= 1009; Norway n= 800; Saudi Arabia n= 852; Singapore n= 935; US n= 222
27、5Q830. (D905/710)What level of access should you as a patient have to your electronic health record, created by your physician?*2015 Accenture Doctors SurveyCopyright © 2016 Accenture.988%10%85%13%Consumers who want EHR access want to see exactly what the doctor sees, not a summary versionType
28、of Information Patient Should See in EHR23%25%26%28%29%30%34%45%77%75%74%72%71%70%66%55%20162016201620162016201620162016GlobalAustraliaBrazilEnglandNorwaySaudi ArabiaSingaporeUSExactly what the doctor seesSummary version of what doctor seesBASE: SHOULD HAVE ACCESS TO EHR : Global Total n= 7684; Aust
29、ralia n= 997; Brazil n= 990; England n=981; Norway n= 787; Saudi Arabia n= 825; Singapore n= 901; US n= 2203Q835. What information should you as a patient see in your electronic health record?Copyright © 2016 Accenture.10Most consumers report having at least limited access totheiR, although thi
30、s varies greatly by countryLevel of Access Patient Does Have to EHRAny Access64%64%46%50%45%81%79%76%23%28%26%40%41%49%57%61%19%18%27%24%23%27%24%18%54%54%49%37%36%24%21%19%20162016201620162016201620162016GlobalAustraliaBrazilEnglandNorwaySaudi ArabiaSingaporeUSNo accessLimited AccessFull AccessBASE
31、: ALL QUALIFIED RESPONDENTS: Global Total n= 7840; Australia n= 1013; Brazil n= 1006; England n= 1009; Norway n= 800; Saudi Arabia n= 852; Singapore n= 935; US n= 2225Q840. (D905/710) What level of access do you as a patient have to your electronic health record, created by your physician?Copyright
32、© 2016 Accenture.11Consumers and doctors agree that patients shouldupdate most information in theiRsPatient Should Update Some or All Information in EHRBASE: ALL QUALIFIED RESPONDENTS: Global 2016 n=7840;Australia 2016 n=1013; Brazil 2016 n=1006; England 2016 n=1009; Norway 2016 n=800; Saudi Ar
33、abia 2016 n=852; Singapore 2016 n=935; US 2016 n=2225Q880. (D910/712) How much of each of the following types of information should you, as a patient be able to update in your electronic*2015 Accenture Doctors SurveyFull data available in Appendixal health record?Copyright © 2016 Accenture.12Gl
34、obalAustraliaBrazilEnglandNorwaySaudi ArabiaSingaporeUSConsumersConsumersDoctorsConsumersDoctorsConsumersDoctorsConsumersDoctorsConsumersDoctorsConsumersDoctorsConsumersDoctorsDemographicInformation80%79%94%82%85%70%91%68%87%76%92%86%88%86%95%al medical history79%76%81%82%81%68%76%73%81%81%92%87%85%
35、83%90%Family medical history84%81%87%84%87%76%82%73%80%83%97%90%83%89%93%Newsymptoms83%77%79%90%84%74%70%79%80%86%41%87%89%87%83%Change in symptoms82%79%81%88%83%74%72%75%81%84%40%86%87%86%84%Newmedications73%65%79%80%84%61%67%67%73%80%38%74%85%75%88%Medication side effects84%80%84%88%86%76%75%81%79
36、%85%85%88%83%84%86%Allergic episodes83%80%84%89%90%74%74%81%85%83%58%90%86%86%88%Lab test results63%54%52%77%73%55%44%59%56%74%39%69%71%57%63%Self- measured metrics79%75%82%84%81%72%78%73%84%81%40%89%92%79%83%Consumers and doctors agree that patients should update demographic information in EHRsLeve
37、l of Patient Updating to Electronical Health Record: Demographic informationUpdate Any88%80%79%82%94%85%70%91%68%87%76%92%86%95%86%32%37%40%45%47%45%47%56%53%56%58%62%66%66%72%36%33%36%34%33%35%43%30%33%28%32%29%26%28%33%23%30%24%21%21%18%15%15%13%13%12%9%8%6%5%GlobalAustraliaBrazilEnglandNorwaySing
38、aporeUSSaudi ArabiaPatient should not updateSome informationAll informationBASE: ALL QUALIFIED RESPONDENTS: Global 2016 n=7840;Australia 2016 n=1013; Brazil 2016 n=1006; England 2016 n=1009; Norway 2016 n=800; Saudi Arabia 2016 n=852; Singapore 2016 n=935; US 2016 n=2225Q880. (D910/712) How much of
39、each of the following types of information should you, as a patient be able to update in your electronic*2015 Accenture Doctors Surveyal health record?Copyright © 2016 Accenture.13Consumers and doctors agree that patients shouldupdateal medical history in EHRsLevel of Patient Updating to Electr
40、onical Health Record:al medical historyUpdate Any81%81%76%81%87% 85%90%79%76%82%68%73%81%83%92%34%41%41%39%44%48%50%51%51%51%52%52%57%57%74%27%47%36%29%28%40%28%30%29%34%25%35%26%40%18%32%27%25%24%21%19%18%19%19%19%17%15%13%10%8%GlobalAustraliaBrazilEnglandNorwaySingaporeUSSaudi ArabiaPatient should
41、 not updateSome informationAll informationBASE: ALL QUALIFIED RESPONDENTS : Global 2016 n=7840;Australia 2016 n=1013; Brazil 2016 n=1006; England 2016 n=1009; Norway 2016 n=800; Saudi Arabia 2016 n=852; Singapore 2016 n=935; US 2016 n=2225Q880. (D910/712) How much of each of the following types of i
42、nformation should you, as a patient be able to update in your electronic*2015 Accenture Doctors Surveyal health record?Copyright © 2016 Accenture.14Consumers and doctors agree that patients should update family medical history in EHRsLevel of Patient Updating to Electronical Health Record: Fami
43、ly medical historyUpdate Any87%87%82%80%97%83%93%84%81%84%76%73%83%90%89%30%37%41%43%47%48%51%51%51%52%57%59%61%65%77%43%35%43%39%33%36%32%33%36%27%38%28%28%29%26%20%25%20%19%18%17%17%16%16%13%13%10%10%7%3%GlobalAustraliaBrazilEnglandNorwaySingaporeUSSaudi ArabiaPatient should not updateSome informa
44、tionAll informationBASE: ALL QUALIFIED RESPONDENTS : Global 2016 n=7840;Australia 2016 n=1013; Brazil 2016 n=1006; England 2016 n=1009; Norway 2016 n=800; Saudi Arabia 2016 n=852; Singapore 2016 n=935; US 2016 n=2225Q880. (D910/712) How much of each of the following types of information should you,
45、as a patient be able to update in your electronic*2015 Accenture Doctors Surveyal health record?Copyright © 2016 Accenture.15Consumers and doctors agree that patients should update new symptoms in EHRsLevel of Patient Updating to Electronical Health Record: New symptomsUpdate Any79%84%70%80%89%83%83%77%90%74%79%86%41%87%87%27%36%37%43%46%46%49%49%49%56%53%55%58%60%14%67%33%44%28%36%28%30%37%40%28%30%26%59%34%27%23%30%26%22%21%
溫馨提示
- 1. 本站所有資源如無特殊說明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁內(nèi)容里面會有圖紙預(yù)覽,若沒有圖紙預(yù)覽就沒有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫網(wǎng)僅提供信息存儲空間,僅對用戶上傳內(nèi)容的表現(xiàn)方式做保護處理,對用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對任何下載內(nèi)容負責。
- 6. 下載文件中如有侵權(quán)或不適當內(nèi)容,請與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準確性、安全性和完整性, 同時也不承擔用戶因使用這些下載資源對自己和他人造成任何形式的傷害或損失。
最新文檔
- 高考物理總復(fù)習(xí)專題九磁場第3講帶電粒子在勻強磁場、復(fù)合場中的運動練習(xí)含答案
- 生產(chǎn)車間承包設(shè)備租賃
- 高中化學(xué) 第三冊 第九章 初識元素周期律 9.2 元素周期表教學(xué)設(shè)計1 滬科版
- 2024年四年級品德與社會上冊 第三單元 生活在這里真好 第11課《我家來了新鄰居》教案 粵教版
- 2024秋七年級英語上冊 Unit 5 Family and Home Lesson 28 A Family Picnic教學(xué)設(shè)計 (新版)冀教版
- 2023一年級數(shù)學(xué)下冊 五 認識人民幣 1認識人民幣教案 西師大版
- 2023九年級道德與法治下冊 第一單元 我們共同的世界 第一課 同住地球村第2課時 復(fù)雜多變的關(guān)系說課稿 新人教版
- 文書模板-建設(shè)工程施工分包合同
- 外匯存款代辦委托書
- 銀行合同范本(2篇)
- 2023年中國出版集團公司集團總部招聘考試題庫及答案
- 智勝軟件任九過濾使用說明
- 關(guān)于轉(zhuǎn)發(fā)《中鐵一局集團工程項目部突發(fā)事件輿論危機處置工作預(yù)案》
- 依法行政能力
- 高血壓病例分析演講課件
- 現(xiàn)代物流基礎(chǔ)PPT完整全套教學(xué)課件
- 【高中政治】在和睦家庭中成長+課件+屆高考政治一輪復(fù)習(xí)統(tǒng)編版選擇性必修二法律與生活
- 2023湖南長沙市食品藥品檢驗所公開招聘普通雇員19人模擬備考預(yù)測(共1000題含答案解析)綜合試卷
- 播音主持之朗誦課件
- 馬來西亞民俗與禁忌
- 全國教師教學(xué)創(chuàng)新團隊申報書(范例)
評論
0/150
提交評論