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1、高品質(zhì)文檔2022年商務(wù)郵件寫(xiě)作步驟英文版 郵件這樣的溝通方式早已經(jīng)滲入到了我們的生活工作中,因此可以說(shuō)大多數(shù)人都能有效地使用郵件與他人溝通。但假如你發(fā)覺(jué)自己還沒(méi)做得足夠有效,那么下面是為你整理的商務(wù)郵件寫(xiě)作步驟英文版,盼望對(duì)你有用! 1、郵件開(kāi)頭稱呼要恰當(dāng) Start With an Appropriate Salutation Some people jump straight into the text of an email without so much as a “hi”. Its polite to add a salutation, just as you would with

2、 a letter. That might look like: 有些人寫(xiě)郵件不喜愛(ài)加稱呼,甚至連簡(jiǎn)潔的“你好”都忽視,直接開(kāi)頭正文內(nèi)容。孰不知就像在傳統(tǒng)的信件上一樣,寫(xiě)上稱呼是一種禮貌的象征。稱呼可以這樣寫(xiě): Dear Sir/Madam 友愛(ài)的先生/女士 Dear Mr. Johnson 友愛(ài)的約翰遜先生 Hi Sue 蘇,你好 Hello Fred 你好,福瑞德 Your salutation needs to be appropriate. If youre writing to a prospective employer, “Dear Mr. Johnson” is probabl

3、y the best way to go.“Hi Bob” is going to look unprofessional。 稱呼必需恰當(dāng)。若郵件對(duì)象是你將來(lái)的上司,“友愛(ài)的約翰先生”這樣的稱呼應(yīng)當(dāng)為最得體的。像“你好,鮑勃”更適用于隨便的場(chǎng)合。 But dont assume that formality is always the right answer. If youre writing to a friend of a friend, using “Dear” plus their surname is going to seem oddly stilted。 那么,是不是正式的用語(yǔ)

4、就萬(wàn)能呢?肯定不是。若你給你伴侶的伴侶寫(xiě)郵件,那用“友愛(ài)的+姓”就顯得特別別扭。 If in doubt, “Dear first name” will usually work just fine。 當(dāng)你推斷不出哪種場(chǎng)合該用什么稱呼合適,你可以使用“友愛(ài)的+名”來(lái)應(yīng)付全部狀況。 2、直奔主題 Get Straight to the Point Your correspondent wont want to wade through paragraphs of waffle so get straight to the point. If youre writing to someone ou

5、t of the blue, dont give them your life story before you make a request。 信任閱讀你郵件的人不會(huì)情愿認(rèn)真掃瞄你那空洞無(wú)聊的長(zhǎng)篇大論,所以你需要直奔主題。假如你想寫(xiě)封郵件勸慰某個(gè)心靈受傷的伴侶,開(kāi)頭先把你的建議亮出來(lái),然后再用你的親身經(jīng)受來(lái)幫助說(shuō)明。 Getting straight to the point might mean that the first line of your email (after the salutation) looks something like this: 直奔主題意味著郵件內(nèi)容的第一

6、行應(yīng)當(dāng)是這樣: Im working on an article about Acme Widgets for XYZ publication, and wondered if you had a few minutes to answer the following three questions。 我現(xiàn)在正在寫(xiě)一篇要交給某某出版社關(guān)于極致控件的文章,不知道您有沒(méi)有時(shí)間回答3個(gè)問(wèn)題呢? Could you supply me with a quote for the following project? 可否對(duì)下面的設(shè)計(jì)項(xiàng)目進(jìn)行引證? Id like to discuss the revis

7、ions with you. Would Tuesday at 2pm be a good time? 我想和你談?wù)勑抻喌氖隆_@周二下午兩點(diǎn)您有空嗎? Ive attached the documents you requested at our meeting yesterday。 昨天會(huì)議上您要求的文件已附上,請(qǐng)查收。 You may well need to include more details, but if you put the important point up front, your email is more likely to get a timely respons

8、e. If your question comes too far down, the recipient may not even realise that you need a reply。 當(dāng)然,你需要再增加更多的細(xì)節(jié)內(nèi)容。若將郵件重點(diǎn)放到內(nèi)容的開(kāi)頭,你將收到更加準(zhǔn)時(shí)的回復(fù)信息。假如你的問(wèn)題在郵件后頭,收信人可能都不會(huì)意識(shí)到你在等他回復(fù)。 3、內(nèi)容言簡(jiǎn)意賅 Keep it Short Try to keep your email as short as possible. Make the paragraphs short, too long paragraphs can be diff

9、icult to read and take in。 盡可能將你的郵件內(nèi)容寫(xiě)得簡(jiǎn)潔明白。文章太長(zhǎng)不易閱讀和汲取。 Do make sure you give enough information for your correspondent to be able to make a decision, if thats required. You might find that its best to offer this as an attachment youll have more flexibility over formatting, and your correspondent c

10、an print out the attachment easily。 當(dāng)然,你需要再增加更多的細(xì)節(jié)內(nèi)容。若將郵件重點(diǎn)放到內(nèi)容的開(kāi)頭,你將收到更加準(zhǔn)時(shí)的回復(fù)信息。假如你的問(wèn)題在郵件后頭,收信人可能都不會(huì)意識(shí)到你在等他回復(fù)。 4、將內(nèi)容編好 Use Numbered Points If youve got several questions or points to make, its very helpful to number them. This makes it easy for the other person to respond to each one, especially if

11、 some just require a yes/no response or a single word answer. For instance: 對(duì)于那些為了詢問(wèn)或供應(yīng)各種問(wèn)題的郵件,最好將問(wèn)題一點(diǎn)一點(diǎn)的列舉出來(lái),以便于他人對(duì)每個(gè)問(wèn)題作答,尤其當(dāng)某些人更傾向于對(duì)問(wèn)題只回答“是”和“否”的時(shí)候。例如: Could you let me know: 能否告知: 1.How much it would cost for the website design 網(wǎng)站設(shè)計(jì)費(fèi)用 2. How much for the website design plus a tri-fold brochure 網(wǎng)頁(yè)

12、設(shè)計(jì)加一份三頁(yè)宣揚(yáng)冊(cè)的費(fèi)用 3. Whether you could complete #2 by the end of April 您能否在四月底完成第二點(diǎn)所述工作? Its also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed。 將你的問(wèn)題或觀點(diǎn)用圖標(biāo)的方式排列出來(lái)是很有用的,如果你用一段話將幾個(gè)點(diǎn)全部涵蓋,那對(duì)方有可能會(huì)漏看其中的幾點(diǎn)。 5、重新閱讀一篇,校對(duì)拼

13、寫(xiě)錯(cuò)誤 Re-read and Use Spell-Check A typo or spelling mistake can turn one word into an entirely different one. If youre using email in a professional capacity, that mistake could be embarrassing or even offensive. It might alter the whole meaning of your email: a missing “not”, for instance, could pot

14、entially cause problems。 排版或拼寫(xiě)錯(cuò)誤有時(shí)能導(dǎo)致對(duì)一個(gè)單詞的誤會(huì)。尤其當(dāng)你用郵件來(lái)溝通專業(yè)性內(nèi)容時(shí),這樣的錯(cuò)誤就很尷尬,甚至有些失禮。它可能轉(zhuǎn)變你整個(gè)郵件的意思。比如:少寫(xiě)了個(gè)“不”,就可能會(huì)引起某些問(wèn)題。 Spell-check should help you avoid any silly mistakes but use your eyes and brain too. There are plenty of words that spell-check wont pick up. If youre emailing from a device with pre

15、dictive text and an auto-correct feature, make sure you always re-read what youve typed。 因此檢查拼寫(xiě)將避開(kāi)你犯這些低級(jí)錯(cuò)誤,但這里強(qiáng)調(diào)不僅僅用眼睛檢查,還得用大腦思索。有些錯(cuò)誤不肯定能輕易檢查出來(lái)。假如你的郵件系統(tǒng)有字句聯(lián)想功能和自動(dòng)糾錯(cuò)功能,肯定要把寫(xiě)出來(lái)的內(nèi)容再通讀檢查一遍。 6、充分利用郵件簽名 Make Your Signature Useful Do you have an email signature? (Thats the text that appears automatically a

16、t the bottom of your email。) Some people dont use one at all; others have a funny quote or favorite saying。 你設(shè)置過(guò)郵件簽名嗎(它將會(huì)在你每次郵件內(nèi)容的下方自動(dòng)生成)?有些人從來(lái)都沒(méi)有使用過(guò)它,但我們也看過(guò)一些特別有意思和哲理的簽名。 Whether youre using email for professional or personal reasons, make your signature useful for both you and your recipient. That might mean: 無(wú)論你是為了工作還是私人談天,加注簽名對(duì)你和郵件接收者都有好處,因?yàn)檫@意味著可以: Giving the link to your website 加上你的網(wǎng)頁(yè)鏈接 Including your work address and/or phone number 寫(xiě)上你的工作地址或電話號(hào)碼 Adding links to your social media accounts 注上你的社會(huì)媒體工具帳號(hào)(例如博客,微博,論壇) Putting in a line to promote your recent book

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