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1、高品質(zhì)文檔2022年商務郵件寫作步驟英文版 郵件這樣的溝通方式早已經(jīng)滲入到了我們的生活工作中,因此可以說大多數(shù)人都能有效地使用郵件與他人溝通。但假如你發(fā)覺自己還沒做得足夠有效,那么下面是為你整理的商務郵件寫作步驟英文版,盼望對你有用! 1、郵件開頭稱呼要恰當 Start With an Appropriate Salutation Some people jump straight into the text of an email without so much as a “hi”. Its polite to add a salutation, just as you would with

2、 a letter. That might look like: 有些人寫郵件不喜愛加稱呼,甚至連簡潔的“你好”都忽視,直接開頭正文內(nèi)容。孰不知就像在傳統(tǒng)的信件上一樣,寫上稱呼是一種禮貌的象征。稱呼可以這樣寫: Dear Sir/Madam 友愛的先生/女士 Dear Mr. Johnson 友愛的約翰遜先生 Hi Sue 蘇,你好 Hello Fred 你好,福瑞德 Your salutation needs to be appropriate. If youre writing to a prospective employer, “Dear Mr. Johnson” is probabl

3、y the best way to go.“Hi Bob” is going to look unprofessional。 稱呼必需恰當。若郵件對象是你將來的上司,“友愛的約翰先生”這樣的稱呼應當為最得體的。像“你好,鮑勃”更適用于隨便的場合。 But dont assume that formality is always the right answer. If youre writing to a friend of a friend, using “Dear” plus their surname is going to seem oddly stilted。 那么,是不是正式的用語

4、就萬能呢?肯定不是。若你給你伴侶的伴侶寫郵件,那用“友愛的+姓”就顯得特別別扭。 If in doubt, “Dear first name” will usually work just fine。 當你推斷不出哪種場合該用什么稱呼合適,你可以使用“友愛的+名”來應付全部狀況。 2、直奔主題 Get Straight to the Point Your correspondent wont want to wade through paragraphs of waffle so get straight to the point. If youre writing to someone ou

5、t of the blue, dont give them your life story before you make a request。 信任閱讀你郵件的人不會情愿認真掃瞄你那空洞無聊的長篇大論,所以你需要直奔主題。假如你想寫封郵件勸慰某個心靈受傷的伴侶,開頭先把你的建議亮出來,然后再用你的親身經(jīng)受來幫助說明。 Getting straight to the point might mean that the first line of your email (after the salutation) looks something like this: 直奔主題意味著郵件內(nèi)容的第一

6、行應當是這樣: Im working on an article about Acme Widgets for XYZ publication, and wondered if you had a few minutes to answer the following three questions。 我現(xiàn)在正在寫一篇要交給某某出版社關(guān)于極致控件的文章,不知道您有沒有時間回答3個問題呢? Could you supply me with a quote for the following project? 可否對下面的設(shè)計項目進行引證? Id like to discuss the revis

7、ions with you. Would Tuesday at 2pm be a good time? 我想和你談談修訂的事。這周二下午兩點您有空嗎? Ive attached the documents you requested at our meeting yesterday。 昨天會議上您要求的文件已附上,請查收。 You may well need to include more details, but if you put the important point up front, your email is more likely to get a timely respons

8、e. If your question comes too far down, the recipient may not even realise that you need a reply。 當然,你需要再增加更多的細節(jié)內(nèi)容。若將郵件重點放到內(nèi)容的開頭,你將收到更加準時的回復信息。假如你的問題在郵件后頭,收信人可能都不會意識到你在等他回復。 3、內(nèi)容言簡意賅 Keep it Short Try to keep your email as short as possible. Make the paragraphs short, too long paragraphs can be diff

9、icult to read and take in。 盡可能將你的郵件內(nèi)容寫得簡潔明白。文章太長不易閱讀和汲取。 Do make sure you give enough information for your correspondent to be able to make a decision, if thats required. You might find that its best to offer this as an attachment youll have more flexibility over formatting, and your correspondent c

10、an print out the attachment easily。 當然,你需要再增加更多的細節(jié)內(nèi)容。若將郵件重點放到內(nèi)容的開頭,你將收到更加準時的回復信息。假如你的問題在郵件后頭,收信人可能都不會意識到你在等他回復。 4、將內(nèi)容編好 Use Numbered Points If youve got several questions or points to make, its very helpful to number them. This makes it easy for the other person to respond to each one, especially if

11、 some just require a yes/no response or a single word answer. For instance: 對于那些為了詢問或供應各種問題的郵件,最好將問題一點一點的列舉出來,以便于他人對每個問題作答,尤其當某些人更傾向于對問題只回答“是”和“否”的時候。例如: Could you let me know: 能否告知: 1.How much it would cost for the website design 網(wǎng)站設(shè)計費用 2. How much for the website design plus a tri-fold brochure 網(wǎng)頁

12、設(shè)計加一份三頁宣揚冊的費用 3. Whether you could complete #2 by the end of April 您能否在四月底完成第二點所述工作? Its also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed。 將你的問題或觀點用圖標的方式排列出來是很有用的,如果你用一段話將幾個點全部涵蓋,那對方有可能會漏看其中的幾點。 5、重新閱讀一篇,校對拼

13、寫錯誤 Re-read and Use Spell-Check A typo or spelling mistake can turn one word into an entirely different one. If youre using email in a professional capacity, that mistake could be embarrassing or even offensive. It might alter the whole meaning of your email: a missing “not”, for instance, could pot

14、entially cause problems。 排版或拼寫錯誤有時能導致對一個單詞的誤會。尤其當你用郵件來溝通專業(yè)性內(nèi)容時,這樣的錯誤就很尷尬,甚至有些失禮。它可能轉(zhuǎn)變你整個郵件的意思。比如:少寫了個“不”,就可能會引起某些問題。 Spell-check should help you avoid any silly mistakes but use your eyes and brain too. There are plenty of words that spell-check wont pick up. If youre emailing from a device with pre

15、dictive text and an auto-correct feature, make sure you always re-read what youve typed。 因此檢查拼寫將避開你犯這些低級錯誤,但這里強調(diào)不僅僅用眼睛檢查,還得用大腦思索。有些錯誤不肯定能輕易檢查出來。假如你的郵件系統(tǒng)有字句聯(lián)想功能和自動糾錯功能,肯定要把寫出來的內(nèi)容再通讀檢查一遍。 6、充分利用郵件簽名 Make Your Signature Useful Do you have an email signature? (Thats the text that appears automatically a

16、t the bottom of your email。) Some people dont use one at all; others have a funny quote or favorite saying。 你設(shè)置過郵件簽名嗎(它將會在你每次郵件內(nèi)容的下方自動生成)?有些人從來都沒有使用過它,但我們也看過一些特別有意思和哲理的簽名。 Whether youre using email for professional or personal reasons, make your signature useful for both you and your recipient. That might mean: 無論你是為了工作還是私人談天,加注簽名對你和郵件接收者都有好處,因為這意味著可以: Giving the link to your website 加上你的網(wǎng)頁鏈接 Including your work address and/or phone number 寫上你的工作地址或電話號碼 Adding links to your social media accounts 注上你的社會媒體工具帳號(例如博客,微博,論壇) Putting in a line to promote your recent book

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