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1、Presentation of Chapter 9Managing Stress and Work-Life Balance in General Electric CoKAIJIE MIAOAGENDA GE Background1. Overview2. GE Organization Stress Definition and Managing1. Introduction of Stress 2. Managing Stress Managing Stress and Work-Life Balance in GE ConclusionGE Background Largest and

2、 most diversified technology and financial services corporations in the world History: 130 years Range: 160 countries Employees: 287,000 Revenue: $150.2 Billion Earnings: $12.6 BillionOrganization Features Seven departments Board of Directors Slogan: “Join us in finding solutions to the worlds tough

3、ness challenges.”seems stressful17% increase in second quarter, 2011130 Years: Keep innovationStress: Occupational Stress: Discrepancy Sources of stress: work overload, unsympathetic organizational culture, poor communication between managers and employees, lack of involvement in decision-making-Exp

4、erience of Change Influences of stress1. 70% reported that stress caused health problems2. 90% of medical patients have stress symptoms3. $69 billion annually on stress-related costs (US)Managing Stress For Organization:1. Primary, secondary and tertiary2. Training to enhance skills and abilities3.

5、Job designing Individuals1. work-life planning2. physical exercise3. healthy diet4. meditation or relaxationGE vs. Stress1. Great Purpose: Solve the worlds biggest problemssense of mission & achievement2. Moral culture and faith: Ecomagination3. Innovation and Imagination: positive stress4. Unob

6、structed communicating channels: Ombudsperson Process5. Supporting minority groups: GLBTA Alliance6. Leadership & Learning: $1 B annuallyWork and Life Balance Help employees to make best decision for themselves, their family and their lifestyle1. “Culture of Health” and “Health-Ahead”2. Global,

7、industry-leading site certification programAwards:1.In 2010, GE ranked #1 in healthcare and #19 overall on Fast Companys list of the worlds top 50 most innovative companies.2.In 2010, GE was named in Ethispheres list of the worlds most ethical companies.3.In 2010, GE was named in Business Weeks list of the worlds 25 most inventive companies.4.In 2010, GE ranked among F

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