電話英語情景對話

1、電話英語情景對話A: Stone Corp. Hi, Mary speaking. 隱四通公司 , 您好，我是 Mary。B: Hello, I'd like to speak to Mr. Hunter, please.你好，我想找 Hunter先生。A: May I ask who is calling, please? 請問您是哪位？B: My name is Herbert Wood of IBM Computer Company. 我是 IBM 電腦公司的 Herbert Wood.A: Tha nk you, Mr. Wood. One mome nt, please(in

2、 to PBX) Mr. Hu nter, Mr.Wood of IBM Computer Company is on the line.謝謝，Wooc先生，請稍等。(打內(nèi)線電話)Hun ter先生，IBM電腦公司的 Wood先生找您。C: Can you find out what he wants? 你可以問他有什么事嗎？A: Yes, Mr. Hunter. (to caller) I'm soryr to have kept you waiting, Mr.Wood. Mr. Hunter is rather busy right now and would like to k

3、now what you wish to speak to him about.好的，Hunter先生。(對來電者說)對不起 Wooc先生，讓您久等了。Hun ter 先生現(xiàn)在非常忙，他想知道你有什么事對他說。B: Yes, I want to buy some computer software and talk about developing some other software. I don't know whether he is interested in that ornot? 是的，我想買一些計(jì)算機(jī)軟件，另外再談一談開發(fā)一些其它的軟件。我不 知道他是否有興趣。A: I

4、 see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.我明白了，非常感謝，Wooc先生。請你等一下好嗎？(打內(nèi)線電話)Hun ter先生，Wooc先生想買一些計(jì)算機(jī)軟件。C: I see. Put him on line two.好的，請轉(zhuǎn)到 2 號線。A: Yes, Mr. Hunter. (To caller) Mr. Wood, I'm very sorry to h

5、ave keptyou waiting. I'll put you through to Mr. Hunter.好的，Hunter先生。(對來電者)Wood先生，不好意思讓你久等了，我把你 的電話接給 Hunter 先生。A: Good afternoon, Sales Department. May I help you?下午好，銷售部，我能幫你什么忙嗎？B: Could I speak to Mr. Bush, please?可以和 Bush 先生說話嗎？A: I 'll see if he is available. Who shall I say is calling,

6、 please?我要看一看他是否在。請問我得告訴他誰打來的？B: John Smith.A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I'm afraid. Can I help you?請別掛機(jī)，Bush先生正在和總經(jīng)理開會，我可以幫你忙嗎？B: Well, I want to discuss with him the new contract we signed last week. 好的，我想跟他討論一下我們上星期簽訂的合同。A: I don

7、 't think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想會議不會開得太久，我讓他有空給你打電話，好嗎？B: Yes, that would be easiest.是的，那樣最好了。A: Could I have your nameagain, please? 請?jiān)僖淮胃嬖V我你的姓名，好嗎？ B: Yes. It 's John Smith. 好的，我叫 John Smith 。A: And the number? 電話號碼呢？B:A: OK. You

8、 'll be hearing from Mr. Bush later in the morning then, Mr.Smith.好的， Smith 先生，早上晚些時(shí)候，你會收到 Bush 先生的電話。B: Thank you for your help. Good-bye. 謝謝你的幫助，再見。A: You are welcome. Good-bye. 別客氣，再見。A: Madison Industries. This is Cathy Winer speaking. Can I help you?Madison 工業(yè)，我是 Cathy Winer, 我能幫您嗎？B: Good

9、afternoon. Could you connect this call with Mr. Black, please? 下午好，麻煩你接到 Black 先生，好嗎？A: May I know who ' s calling?請問您是哪位？B: This is Mary Fo x of ABC. Computer Co I ' m calling on behalf of Mr.Tom Backer, the general manager of our company. 這里是 A.B.C 電腦公司的 Mary Fox. 我是替我們公司總經(jīng)理 Tom Backer 先生打

10、電話。A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?對不起，F(xiàn)ox小姐。Black先生正在開會，請告訴我你的電話號碼，我會讓他 給你打電話的，好嗎？B: I ' m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without dela

11、y.我想 Baker 先生想現(xiàn)在和 Black 先生說話，他有緊急事情與 Black 先生商量， 不能拖延。A: OK. Then, would you please hold the line? (one minute later)好的，請你別掛機(jī)。(一分鐘后)Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead. Fox 小姐，電話接通了， Black 先生可以和你通話了，請吧。B: Thank you for your kind assistance, Ms. Winer非常感謝你的善意

12、幫助，Winer 小姐。A: You are welcome. 別客氣。A: Good morning. NTT Co 早上好，NTT公司。B: Hello. MayI speak to Mr. Ira Black, head of the Export Section, please? 你好，可以和出口部負(fù)責(zé)人 Ira Black 先生通話嗎？A: I ' m sorry. Mr. Black has just gone out. May I ask who' s calling? 對不起， Black 先生剛出去?？梢詥栆幌履悄奈粏?？B: This is John Car

13、ter from Ace Consultant. Would you please tell mewhenI could get a hold of him?我是 Ace 咨詢公司的 John Carter. 請你告訴我什么時(shí)候能找到他。A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message?我真的一點(diǎn)都不知道 Black 先生什么時(shí)候會在辦公室。 您可以過一會兒再打來或者給他 留

14、言嗎？B: I think it's better for me to leave a message. But it's importantand urgent. Please make sure he gets this message.我覺得還是留下一個(gè)口信比較好。 不過這件事很要緊， 請一定將留言傳達(dá)給他。A: I see. I'm sure to pass your messages to Mr. Black. 明白了，我一定把您的留言傳達(dá)給 Black 先生。B: Good. Would you mind telling him that due to so

15、me sudden changes, do not fill out any orders for NNC Corporation until further notice? It' svery important. I' ll explain later.那就好，你可以告訴他，由于意外變化，在進(jìn)一步通知之前，請勿給 NNC公司發(fā)貨。事關(guān)重大，稍后我會做出解釋。A: Okay, let me repeat your message to see if I've got it all.行。我重復(fù)一遍留言，看看是否記全了。作為職場中的一員， 我們免不了要外出辦公。 為了使自

16、己的工作更有效率， 我們 就需要提前和對方確定好相關(guān)事宜， 這時(shí)，電話就發(fā)揮了相當(dāng)重要的作用。 通過 電話還可以用它來解決當(dāng)面不好說的許多問題呢！ 本期，我們就來學(xué)習(xí)一下如何 用電話預(yù)約和解決問題。OFFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you? 辦公室文員 : 早上好。這里是奧德賽企劃公司。我能為您提供什么幫助嗎？ NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?尼克：你好

17、，我是國際通訊公司的尼克戴爾文。 可以幫我轉(zhuǎn)接海倫特納嗎？OFFICE ASSISTANT: Just a moment, please. 辦公室文員 : 請稍等。 OFFICEASSISTANT：I have Nick Delwin on the line for you. 辦公室文員 ： 有 個(gè)叫尼克戴爾文的人打來電話要找你。HELEN： Thank you. Hi, Nick. Nice to hear from you. How's the Englishweather?海倫：謝謝你好，尼克。很高興接到你的電話。英國那邊的天氣怎么樣？NICK： It 's pretty

18、 good for the time of year. What's it like in NewYork? 尼克： 就今年這個(gè)時(shí)候來講，還是相當(dāng)不錯(cuò)的。紐約那邊的天氣呢？HELEN： Not good, I 'm afraid.海倫： 恐怕不怎么樣。NICK： That 's a pity because I'm planning to come across next week.尼克：那真糟糕，因?yàn)槲艺蛩阆露Y拜過去一趟。HELEN: Really? Well, you ll come by to see us while you ' re here

19、, I hope?海倫： 真的嗎？嗯，我希望你來的時(shí)候能順便過來看看我們，可以嗎？NICK： That' s what I ' mphoning about. I ' ve got a meeting with a customer in Bost on on Tuesday of n ext week. I was hop ing we could arrange to meet up either before or after.尼克： 這正是我打電話想要告訴你的事情。 下禮拜二，我要在波士頓會見一個(gè)客 戶。我希望，在那之前或之后我們能找個(gè)時(shí)間見一下。HELEN:G

20、reat. That would give us a chance to show you the convention centre, and we could also drop in at Caesar ' s Restaurant where Gregg has arranged your reception.海倫 : 太好了。那樣我們就有機(jī)會帶領(lǐng)你參觀一下會議中心了， 而且我們還可以 順便去凱薩飯店，葛雷格已經(jīng)在那里為你安排好了接待活動。NICK: That 's what I was thinking. 尼克 : 我也是這么想的。HELEN: So you said

21、 you have to be in Boston on Tuesday? That's the 8th?海倫: 嗯，你說你要在禮拜二的時(shí)候到波士頓？那是 8 號吧？NICK: That ' s right. Now, I couldstop over in New York either on theway in - that would be the Monday.Would that be possible?尼克: 沒錯(cuò)。那樣的話，我也可以在去之前先去紐約一趟可能是禮拜一的時(shí)候那沒問 題吧？HELEN: Ah, I ' m afraid I won ' t

22、 be in the office on Monday, and I think Gregg has meetings all day.海倫 : 啊，恐怕禮拜一的時(shí)候我不在辦公室，而且我想葛雷格全天都在開會。NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.尼克 : 嗯嗯，好吧，那另一個(gè)可能就是在我從波士頓回來的時(shí)候再安排見一下了。HELEN: When do you plan on leaving Boston? 海倫: 你打算什么時(shí)候離開波 士頓？NICK

23、: Could be either Tuesday afternoon or Wednesdaymorning, but I would like to catch a flight back to London on Wednesday evening.可能是禮拜二下午，也可能是禮拜三上午，但我想趕在禮拜三晚上搭乘航班返回倫敦。HELEN: OK. Well, it would be best for us if you could fly in on the Wednesdaymorning. Either Gregg or I will pick you up at the airpor

24、t, and then we could show you the convent ion centre and also Caesar ' s. If there ' s time, you could come back to the office and we' ll run throughany of the details that still haven' t been finalized.好。嗯，如果你能在禮拜三上午飛過來的話， 那對我們來說最好不過了。 葛雷格或者我可以去機(jī) 場接你，之后，我們可以帶你去參觀會議中心和凱薩飯店。如果有時(shí)間的話，你

25、可以再去一下我們的辦公室，我們可以迅速處理一些還沒有解決的細(xì)節(jié)問題。NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.尼克 : 聽起來不錯(cuò)。只要我能趕回機(jī)場搭上我的夜班飛機(jī)就行。HELEN:No problem. Look, why don' t you fax me your information once you' ve confirmed your flight times? Then we' ll get back to you

26、 with an itinerary for the day -that ' s Wednesday the 9th, right?海倫 : 沒問題。嗯，一旦你確定了你的航班日期， 發(fā)個(gè)傳真告訴我具體情況 如何？那樣我們就可以給你回復(fù)當(dāng)天的日程安排那天是 9 號禮拜三，對吧？ NICK: That' s right. Good, well, I ' ll do that and I look forward to seeing you next week.尼克 : 沒錯(cuò)。好，嗯，我會的，我期待著下禮拜和你們見面。 HELEN: Same here. See you ne

27、xt week. 海倫 : 我也是。下禮拜見。電話之秘書用語 到國外出差之前， 一般而言都以傳真和外國的當(dāng)事者取得晤面的約定， 很少用電 話聯(lián)絡(luò)。但是在國內(nèi)， 或是自己在國外需要緊急晤面的時(shí)候， 利用電話則較為方 便。在本篇中所要介紹的是要求晤面的人：（1）正確介紹自己的姓名，與正確獲知對方姓名。（2）要詢問希望與誰晤面，并且把意思正確地傳達(dá)給對方。（3）要傳達(dá)或詢問約定的時(shí)間與場所。如果能正確地溝通并掌握上述三點(diǎn)原則， 那么你的商務(wù)英文電話就可以說是 及格了。（1）經(jīng)由秘書安排約定I ' d like to make an appoingtment with Mr.Hammer.（我

28、想要和 Hammer先生約個(gè)見面時(shí)間） 原則上約定見面商談時(shí)， 應(yīng)事先用傳真或信函同志對方較為妥當(dāng)。 如果在事先未 能以書面告知時(shí)，最好說清楚見面時(shí)想說的內(nèi)容，如 to diascuss the contract 洽談合同事宜 。（2）經(jīng)由秘書安排約定Could I see Mr.Hammer sometime this week? （我們能不能在這個(gè)星期跟 Hamme先生見個(gè)面？sometime this week 是這個(gè)星期隨便什么時(shí)候 之意。最好配合自己的日 程表說清楚有空閑的時(shí)間，如 Either on Wednesday or Thursday. （星期三或 星期四都可以）。（3）經(jīng)

29、由秘書安排約定Would it be possible to see Mr.Hammertomorrow? （明天能不能跟 Hammer 先生見個(gè)面？） 左句含有 Does Mr.Hammerhave time to meet with metomorrow? （Hammer先生明天有時(shí)間跟我見面嗎？），或 If he does have time,may I meet him tomorrow? （ 如果他有空，我明天能跟他見面嗎？）之意。（4）經(jīng)由秘書安排約定Whattime is convenient for him? （他什么時(shí)候有空呢？）也可以說 Whattime is he ava

30、ilable? （他什么時(shí)候有空？），但用 convenient 會給人比較 客氣的感覺。如果無法照對方的要求時(shí)間見面時(shí)， 就說 'mavailable at three 'clock.（ 我三點(diǎn)有空）來試探一下也無妨。（5）經(jīng)由秘書安排約定'd like to have lunch with him tomorrow.（我想明天和他吃午飯）在歐美，商業(yè)界常舉行 a lunch meeting 商業(yè)午餐 。在這種聚餐中，不 但容易相互溝通， 也可以借此加深彼此交情， 因而用餐的時(shí)間長達(dá)三小時(shí)的情形 也屢見不鮮。如果您有時(shí)間，（6）直接求見本人d like to meet

31、 with you today. (我想今天跟您見個(gè)面）雖然已約好時(shí)間， 可是有急事想提早見面時(shí)， 就可以用這句。 如果沒有空閑時(shí)間 就說 ' m sorry,but I 'm really tied up today.（很抱歉，我今天真的沒空）。（7）直接求見本人Could you spare me about half an hour? （ 能不能給我半個(gè)小時(shí)的時(shí)間？） 這句話是對熟人說的話。 spare 是 騰出（時(shí)間），分讓（東西）之意。有時(shí)間 的話說 Sure.,OK. 等；如果沒空的話說'm afraid I can 't.（ 恐怕不行）就可以了。（

32、8）直接求見本人Could we get together at L.A.Restaurant?（我們能不能在洛城餐廳會面？） get together 是聚會、會面 之意的較為隨便的說法。說明聚會地點(diǎn)，如某某 餐廳等時(shí)，最好指出大家共同認(rèn)識（ shared knowledge） 的目標(biāo)比較好。（9）直接求見本人I was wondering if we could arrange a meeting to discuss the new product. （我想，我們是不是可以安排一次會面來討論新產(chǎn)品） 這句是經(jīng)由第三者介紹而尚未謀面的人在約定晤面時(shí)使用。 I was wondering i

33、f. 的說法含有不太拘束形式的溫和語氣。還可以用 Would it be possible to meet and discuss the new product?.（10）直接求見本人'm calling ab out what we discussed the other day.（我打電話是為了前幾天我們所討論的事） 這句是已見過面想再繼續(xù)時(shí)的說詞。接到電話的人可以答稱've beenwaiting for your call. （我一直在等您的電話里），并接著說' s gettogether. When can we meet to talk?（我們來聚一聚。什

34、么時(shí)候可以見面？）（11）詢問目的What would you like to talk to me about?（你要跟我談些什么事？）也可以用 Can l ask you what you want to discuss?.要見面之前，事先了解討論的內(nèi)容、前后關(guān)系、背景（ context） 等有助于預(yù)作交涉前的準(zhǔn)備工作。（12）表示同意Sure. （好?。。┖喍痰乇磉_(dá)肯定的方式有 Certainly. （ 當(dāng)然可以） ，Of course.（ 當(dāng)然） 等， 意思都差不多。 在談話中如果常用這種簡短詞句會給人幼稚的感覺。 應(yīng)該用一些 不同說法才能給人較佳印象。（13）表示拒絕't t

35、hink we have to meet on this subject.（關(guān)于這個(gè)問題，我不認(rèn)為我們有見面的必要） 對于不認(rèn)識的人或推銷人員的求見電話， 認(rèn)為無需見面時(shí)， 可以用這句話， 或明 確地用 's probably not necessary to meet.（沒有必要見面 ） 來加以謝絕。（14）與代理人會面'm afraid I can't, but Mr.Brown will meet you instead. （我不能會面，但 Mr.Brown 會替我跟你見面 ）句首用 'mafraid I can 't. 會給人非?？蜌獾挠∠?。若不

36、小心而唐 突地說出 'm too busy to meet you., 說不定會給對方帶來受輕視的感覺（15）想要決定的時(shí)間與場所May I arrange the time and the place, please? （能不能讓我安排時(shí)間與場所？ ）也可以 Do you mind if I set the time and location for our meeting?（ 我來定見面的時(shí)間和地點(diǎn)可以嗎？ ） 。開會的時(shí)間和地點(diǎn)常常影響商談的成果， 因而配合對方時(shí)間的同時(shí)，要把握主導(dǎo)權(quán)。（16）詢問適當(dāng)?shù)臅r(shí)間When do you have free time? （您什么時(shí)候有空

37、？） 這是自己有時(shí)間可以配合對方來約定見面時(shí)間的問法。也可以用 When are you available? 談商務(wù)時(shí)， free time 指的是除去假日及下班后的時(shí)間。（17）告知適當(dāng)時(shí)間I 'm free at three o' clock today. （我今天下午 3 點(diǎn)有空）此句是（ 3點(diǎn)以前不方便，但 3點(diǎn)以后才有空）的意思。也可以用'mavailable at three 'clock. 如果是 3 點(diǎn)到 4 點(diǎn)有空 的話，就用 availbale 'clock until four即可。（18）提議約定日期與時(shí)間Can I see y

38、ou Thursday at nine? （我能不能在星期四， 9 點(diǎn)跟您見面？） 如果對方?jīng)]有時(shí)間時(shí)， 就用 How about.? 的句型來調(diào)整適當(dāng)?shù)囊娒鏁r(shí)間。 用 ' ll be free an ytime from 10:00a.m.till 3:00p.m.on Wednesday.（星期三的上午 10 點(diǎn)到下午 3 點(diǎn)我都有空 ） 的話，可以讓對方選擇方便的時(shí)間。電話留言 中國家庭并不常用電話答錄機(jī)( Answering Machine) , 但在北美家庭，幾乎家家 都用。外來電話撥入時(shí)， 若該電話號碼的主人不在， 就會讓撥入者聽到一段留言， 這叫Answer。絕大多數(shù)的A

39、nswer都是千篇一律的：說明主人不在，請撥入者留 下簡短信息及姓名電話號碼等。以下幾則特別的 Answer 體現(xiàn)了美國佬的幽默， 你能體會出其幽默所在嗎？ 同時(shí)，本人希望讀者能舉一反三，從美國家庭電話 留言中學(xué)到一些有用的東西，從而可以應(yīng)用到商務(wù)電話留言當(dāng)中來：1) My wife and I can't come to the phone right now, but if you'llleave your name and number, we 'll get back to you as soon as we 're finished.2) Hi. Th

40、is is John. If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financialaid institution, you didn 't lend meenough money. If you are myfriends, you owememoney. If you are a female, don't worry, I have plenty of money.3) Hi, I '

41、mnot home right now but my answering machine is, so youcan talk to it in stead. Wait for the beep( beep: 主人的 An swer 講完以后，Answer Machine 會發(fā)出一聲 beep, 這時(shí)候來電話者就可以開始留言了。) .4) Hi! John's answering machine is broken. This is his refrigerator. Please speak very slowl y, and I 'll stick your message

42、to myself with one of these magnets (磁鐵) .注：通常情況下， 來電話者面對錄音講話都不太自然， 所以語言往往很急促， 三句兩句話就完了。 這可苦壞了接聽留言的主人， 聽多少遍都聽不清留言者到底 是誰，講了些什么。對于母語非英文的人，這種感覺會更深。所以，以下這兩段 幽默干脆就首先告訴電話撥入者，我的 Answer Machine 不好使，你且慢慢來。5）Hello, this is Sally's microw ave. Her answering machine justeloped （私奔）with her tape deck （磁帶驅(qū)動器）

43、,so I ' mstuck with taking her calls. Say, if you want anything cooked while you leave your message, just hold it up to the phone.6）Hello, you are talking to a machine. I am capable of receivingmessages. My owners do not needsiding （墻板，壁板） , windows, or a hot tub （浴盆），and their carpets are clean

44、. They give to charity（慈善團(tuán)體） through their office and do not need their picture taken. If you' re still with me, leave your name and number and they will get back to you.7）Hi. I amprobably home. I ' m just avoiding someoneI don' t like. Leave me a message, and if I don ' t call back,

45、 it ' s you.8）This is not an answering machine - this is a telepathic（心靈感應(yīng)術(shù)） thought- recording device. After the tone, think about your name, your reason for calling and a number where I can reach you, and I ' ll think about returning your call.注：tone :與對第3）句beep的注釋含義完全一樣，主人的 Answer講完以 后， A

46、nswer Machine 會發(fā)出一聲 beep, 這時(shí)候來電話者就可以開始留言了。9）Hi, this is George. I' m sorry I can' t answer the phone right now. Leave a message, and then wait by your phone until I call you back.6）Hello, you are talking to a machine. I amcapable of receiving messages. My owners do not need siding （墻板，壁板） ,

47、windows, or a hot tub （浴 盆） , and their carpets are clean. They give to charity （慈善團(tuán)體） through their office and do not need their picture taken. If you' re still withme, leave your name and number and they will get back to you.7）Hi. I am probably home. I ' m just avoiding someone I don '

48、 t like. Leave me a message, and if I don ' t call back, it ' s you.8）This is not an answering machine - this is a telepathic（心靈感應(yīng)術(shù)） thought- recording device. After the tone, think about your name, your reason for calling and a number where I can reach you, and I ' ll think about return

49、ing your call. 注： tone ：與對第 3）句 beep 的注釋含義完全一 樣，主人的Answer講完以后，Answer Machine會發(fā)出一聲beep,這時(shí)候來電話 者就可以開始留言了。9）Hi, this is George. I' m sorry I can' t answer the phone right now. Leave a message, and then wait by your phone until I call you back.10）If you are a burglar（ 夜賊）, then we' re probab

50、ly at homecleaning our weaponsright now and can' t cometo the phone. Otherwise, weprobably aren ' t home and it ' s safe to leave us a message.11）You' re growing tired. Your eyelids（ 眼皮 ） are getting heavy. Youfeel very sleepy now. You are gradually losing your willpower（毅力） andyour

51、ability to resist suggestions. When you hear the tone you will feel helplessly compelled to（ 感到無助而被迫做某事 ） leave your name, number,and a message.12) Please leave a message. However, you have the right to remain silent. Everything you say will be recorded and will be used by us.注：you have the right to

52、 remain silent:電影電視里警察出示逮捕令時(shí)常講的一句話。 西方社會講究人權(quán)， 任何疑犯在未審判之前不得認(rèn)為有罪， 因 而不能逼供、更不可拷打：他們有權(quán)保持沉默。13) Hello, you've reached Jim and Sonya. Wecan't pick up the phone right now, because we 're doing something we really enjoy. Sonya likes doing it up and down, and I like doing it left to right . real

53、slowly.So leave a message, and when we 're done brushing our teeth, we'll getback to you.當(dāng)要找的人不在的時(shí)候，通常的對話見下：a: Hello, This is carol. May I speak to Miss Chen?b: Yes, one moment please. I'll get her for you.a: Thank you.b: I' m sorry, she' s not at her room right now.a: Oh, I'

54、 ll call her again.簡譯：a: 喂，我是卡羅，可以請陳小姐聽電話嗎？b: 好，請等一下，我為你轉(zhuǎn)接。a: 謝謝。b: 對不起，她現(xiàn)在不在。a: 那我等下再打給她。另外，還有如下的幾種說法：1. It 's nothing important.沒什么重要事。2. It 's nothing urgent. Thank you ,good -bye. 沒什么要緊事，謝謝您，再 見。3. I 'll call her again. 我會再打給她。4. I 'll call back later.我稍后會再打來。5. Please ask Miss C

55、hen to call me back.請陳小姐給我回電話。6. Could you tell her to call Carol as soon as possible?能不能請她盡快打電話給卡洛？7. Ask her to call Carol at home after seven, please.麻煩她在七點(diǎn)后打電話到卡洛家。8. Can I leave a message? 我可以留言嗎？9. Please have her return my call. 請她回電話給我。10. Could you ask him to to call me back?可以請他給我回電話嗎？11.

56、Please tell her Carol called.請告訴她卡洛找她。12. Let me call back later again. Thank you.我稍后再打電話來。謝謝你。13. Please tell him to phone 2233-4455.請他給 2233-4455 回電話。抱歉這么晚打來的說法：1. I ' m sorry to call you so late. 對不起這么晚打電話來。2. I hope I didn 't catch you at a bad time.抱歉這種時(shí)候找你。（含有希望沒有打擾到你的意思）3. I hope I di

57、dn 't wake you up so early.我希望這么早沒有吵到你。4. I ' m sorry to call you so early.對不起這么早打電話來。5. I ' m sorry to bother you at this hour.很抱歉在這時(shí)打擾你。有急事時(shí)的表達(dá)方法：1. It 's urgent. Could I have her mobilephone number?2. Could you tell me where I can reach her?3. This is an emergency. I need to get in contact with him right now.翻譯：1.2.3.我有急事，可不可以告訴我她的手機(jī)號碼？ 能不能告訴我在哪里可以找到她？ 我有急事，需要馬上跟他聯(lián)絡(luò)。打錯(cuò)電話時(shí)常說：1. I ' m sorry I have the wrong number.2. Is this 02-2718-5398?3. Sorry to have bothered you.4. I ' m sorry. I think I m