鄭州華威齒輪appendix service

1、Appendix 8 Service 服務(wù)8.1Serviupport to 服務(wù)支持:The1.buyrovide the service: 賣方提供如下:Bevel gear basic training and Kimos training foreek before July30, 2013.在 2013 年 7 月 30 日前進(jìn)行一周的傘齒輪堅持培訓(xùn)和 Kimos培訓(xùn)2.Kimos advanced trainingeek withwo months after the finalacceptance 在終驗收后兩個月內(nèi)進(jìn)行一周的 kimos 高級培訓(xùn)。3.The service o

2、f the ordered machines will be provided by DKSH-Klingelnberg service company in Shanghai. This company will store allspare parts which used foreast one year machine production. In casethe spare parts are needed by the buyer, the sellers will send the parts within 24 hours after obtaining the informa

3、tion from the buyers. During the warranty of 12 months from the date of signature of final acceptance, the seller should provide the exchange parts free of charge due to themachines reason. When the machine has the problem, the sellers shouldgive the reply in fax orwithin 24 hours after receiving th

4、e offilinformation. In case the buyer cant fix the problem under the instruction alone, the sellers should send the engineer within 48 hoursto arrive at the buyers site.訂購設(shè)備的服務(wù)由大昌-合資服務(wù)公司-大昌服務(wù)公司(以下簡稱公司)提供。其將在至少一年生產(chǎn)所需的備件. 一但買方需要, 將在 24 小時內(nèi)將備件寄往買方. 設(shè)備的質(zhì)保期為 12 個月，在質(zhì)保期內(nèi)出現(xiàn)任何由設(shè)備原因?qū)е碌馁|(zhì)量問題，件。當(dāng)設(shè)備出現(xiàn)故障時，在接到買方公司

5、免費維修服務(wù)并免費更換損壞部通知后 24 小時內(nèi)給予答復(fù)，經(jīng)指導(dǎo)，買方不能自行解決的故障，備現(xiàn)場。公司服務(wù)工程師應(yīng)在 48 小時內(nèi)到達(dá)甲方設(shè)4. The service after the warranty of machines 保修期后的服務(wù)After warranty of ordered machines, DKSH and Klinglenberg service companyin Shanghai willprovide service after sales and spare partpport.保修期后，公司將繼續(xù)提供設(shè)備的和備件支持。5. The service agre

6、ement bet n the Buyer and the service company is suggested to be signed before the expire of the warranty to improve the service response time. The agreement should indicate the way of theservice trip and spare part payment . Siber Hegner China agree to makethe service trip or send the spare parts w

7、ithin 2 working daysuponreceipted the confirmation and sted fax for part quovisit from the service department of the buyer.ion and service建議在保修期失效前，買方和公司簽訂服務(wù)協(xié)議以縮短服務(wù)響應(yīng)時間。協(xié)議應(yīng)闡明提供服務(wù)和備件發(fā)運的付款方式公司同意在收到買方維修部門對服務(wù)或備件報價的蓋章確認(rèn)的傳真件后 2 個工作日內(nèi)到達(dá)買方工作或安排發(fā)運備件。The buyer agreest the payment for each service visit or spa

8、re partshipment should be made within 30 days from the date of confirmation andsted fax.買方同意在確認(rèn)日期日起 30 天內(nèi)付款。5. When the service companyreceives the information of problem(s) fromthe Buyers, the service company will try to solve the problem(s) through munication, which would be the fastest way to put

9、 the machine backo operation.在公司收到買方的故障信息后,公司將首先提供最快捷的電信幫助買方解決故障.The phone of the service center Office 維修中心ext 105/104:021- 51879199Contact聯(lián)系人 : 甘en Gan ()Fax 傳真: 021 86 21 6495 8399 ,James KJ WANGDKSH-Klingelnberg Service Co.,.Unit 104, Innov Tower, Block A, 1801 Hongmei Road, Shanghai 200233, Chi

10、na T +86 21 5187 9199 | MF +86 21 6495 8399jame大昌服務(wù)的總經(jīng)理：86 21 5187 9199 | MIn case the problem cant be fixed, the service engineer fromKlingelnberg will come to China within 3 days after the visa is ready and spare parts is on site of the buyer.如果問題依然不能解決, 賣方德國工程師將在備件到達(dá)買方工廠或得到后,以后 3 日內(nèi)到達(dá)買方工廠維修.The service policy has always been to minimize the down time of themachine(s) of End user, sot they can bring the highest efficiency outof these machines. 維修