商業(yè)廣場網(wǎng)絡(luò)平臺建設(shè)項目方案建議書

1、 商業(yè)廣場網(wǎng)絡(luò)平臺建設(shè)項目方案建議書目 錄 TOC o 1-5 h z u HYPERLINK l _Toc505803398 第一章 項目網(wǎng)絡(luò)技術(shù)方案 PAGEREF _Toc505803398 h 10 HYPERLINK l _Toc505803399 1.1. 項目需求分析 PAGEREF _Toc505803399 h 10 HYPERLINK l _Toc505803400 1.1.1.內(nèi)網(wǎng) PAGEREF _Toc505803400 h 10 HYPERLINK l _Toc505803401 1.1.2.無線網(wǎng) PAGEREF _Toc505803401 h 10 HYPERL

2、INK l _Toc505803402 1.1.3.外租商鋪POS網(wǎng)絡(luò) PAGEREF _Toc505803402 h 11 HYPERLINK l _Toc505803403 1.2. 設(shè)計原則 PAGEREF _Toc505803403 h 11 HYPERLINK l _Toc505803404 1.2.1.先進性原則 PAGEREF _Toc505803404 h 11 HYPERLINK l _Toc505803405 1.2.2.高可靠原則 PAGEREF _Toc505803405 h 11 HYPERLINK l _Toc505803406 1.2.3.高性能原則 PAGERE

3、F _Toc505803406 h 12 HYPERLINK l _Toc505803407 1.2.4.易擴展原則 PAGEREF _Toc505803407 h 12 HYPERLINK l _Toc505803408 1.2.5.易管理原則 PAGEREF _Toc505803408 h 12 HYPERLINK l _Toc505803409 1.2.6.安全性原則 PAGEREF _Toc505803409 h 12 HYPERLINK l _Toc505803410 1.2.7.經(jīng)濟性原則 PAGEREF _Toc505803410 h 12 HYPERLINK l _Toc505

4、803411 1.3. 設(shè)計思路 PAGEREF _Toc505803411 h 13 HYPERLINK l _Toc505803412 1.3.1.結(jié)構(gòu)化 PAGEREF _Toc505803412 h 13 HYPERLINK l _Toc505803413 .模塊化 PAGEREF _Toc505803413 h 13 HYPERLINK l _Toc505803414 .層次化 PAGEREF _Toc505803414 h 14 HYPERLINK l _Toc505803415 .可用化 PAGEREF _Toc505803415 h 15 HYPERLINK l _Toc505

5、803416 1.3.2.虛擬化 PAGEREF _Toc505803416 h 16 HYPERLINK l _Toc505803417 .無環(huán)冗余網(wǎng)絡(luò) PAGEREF _Toc505803417 h 16 HYPERLINK l _Toc505803418 .IRF簡介 PAGEREF _Toc505803418 h 17 HYPERLINK l _Toc505803419 .IRF技術(shù)實現(xiàn) PAGEREF _Toc505803419 h 18 HYPERLINK l _Toc505803420 1.4. 整體網(wǎng)絡(luò)設(shè)計范圍 PAGEREF _Toc505803420 h 20 HYPERL

6、INK l _Toc505803421 1.5. 數(shù)據(jù)中心網(wǎng)絡(luò)設(shè)計 PAGEREF _Toc505803421 h 21 HYPERLINK l _Toc505803422 1.5.1.數(shù)據(jù)中心網(wǎng)絡(luò)拓撲 PAGEREF _Toc505803422 h 21 HYPERLINK l _Toc505803423 1.5.2.核心區(qū)設(shè)計 PAGEREF _Toc505803423 h 22 HYPERLINK l _Toc505803424 1.5.3.外網(wǎng)服務(wù)器區(qū)設(shè)計 PAGEREF _Toc505803424 h 23 HYPERLINK l _Toc505803425 1.5.4.內(nèi)網(wǎng)服務(wù)器區(qū)

7、設(shè)計 PAGEREF _Toc505803425 h 23 HYPERLINK l _Toc505803426 1.5.5.外網(wǎng)區(qū)設(shè)計 PAGEREF _Toc505803426 h 24 HYPERLINK l _Toc505803427 1.5.6.網(wǎng)管區(qū)設(shè)計 PAGEREF _Toc505803427 h 25 HYPERLINK l _Toc505803428 1.6. 園區(qū)網(wǎng)設(shè)計 PAGEREF _Toc505803428 h 26 HYPERLINK l _Toc505803429 1.6.1.園區(qū)網(wǎng)絡(luò)拓撲 PAGEREF _Toc505803429 h 26 HYPERLINK

8、l _Toc505803430 1.6.2.核心區(qū)設(shè)計 PAGEREF _Toc505803430 h 26 HYPERLINK l _Toc505803431 1.6.3.茂區(qū)設(shè)計 PAGEREF _Toc505803431 h 26 HYPERLINK l _Toc505803432 1.6.4.電影樂園區(qū)設(shè)計 PAGEREF _Toc505803432 h 27 HYPERLINK l _Toc505803433 1.6.5.滑雪館區(qū)設(shè)計 PAGEREF _Toc505803433 h 28 HYPERLINK l _Toc505803434 1.6.6.室外主題公園區(qū)設(shè)計 PAGERE

9、F _Toc505803434 h 29 HYPERLINK l _Toc505803435 1.7. POS網(wǎng)設(shè)計 PAGEREF _Toc505803435 h 30 HYPERLINK l _Toc505803436 1.8. 無線網(wǎng)絡(luò)設(shè)計原則 PAGEREF _Toc505803436 h 31 HYPERLINK l _Toc505803437 1.8.1.遵循標準 PAGEREF _Toc505803437 h 31 HYPERLINK l _Toc505803438 1.8.2.技術(shù)選擇 PAGEREF _Toc505803438 h 31 HYPERLINK l _Toc505

10、803439 1.8.3.安全可靠 PAGEREF _Toc505803439 h 32 HYPERLINK l _Toc505803440 1.8.4.可擴展可升級 PAGEREF _Toc505803440 h 33 HYPERLINK l _Toc505803441 1.8.5.提供基于位置的業(yè)務(wù)應(yīng)用 PAGEREF _Toc505803441 h 34 HYPERLINK l _Toc505803442 第二章 其他方案設(shè)計 PAGEREF _Toc505803442 h 35 HYPERLINK l _Toc505803443 2.1. 商業(yè)廣場Hotspot方案 PAGEREF _

11、Toc505803443 h 35 HYPERLINK l _Toc505803444 2.1.1.分析及概述 PAGEREF _Toc505803444 h 35 HYPERLINK l _Toc505803445 2.1.2.總體要求 PAGEREF _Toc505803445 h 36 HYPERLINK l _Toc505803446 2.1.3.總體設(shè)計 PAGEREF _Toc505803446 h 37 HYPERLINK l _Toc505803447 2.1.4.商業(yè)廣場組網(wǎng)技術(shù)方案 PAGEREF _Toc505803447 h 38 HYPERLINK l _Toc505

12、803448 .標準商業(yè)廣場的邏輯拓撲： PAGEREF _Toc505803448 h 38 HYPERLINK l _Toc505803449 .商業(yè)廣場流量控制策略 PAGEREF _Toc505803449 h 39 HYPERLINK l _Toc505803450 2.1.5.PORTAL平臺組網(wǎng) PAGEREF _Toc505803450 h 40 HYPERLINK l _Toc505803451 2.1.6.商業(yè)廣場WiFi Portal認證管理系統(tǒng) Portal認證流程 PAGEREF _Toc505803451 h 43 HYPERLINK l _Toc505803452

13、 .標準Portal認證 PAGEREF _Toc505803452 h 45 HYPERLINK l _Toc505803453 .漫游Portal認證 PAGEREF _Toc505803453 h 45 HYPERLINK l _Toc505803454 .防蹭網(wǎng)Portal認證 PAGEREF _Toc505803454 h 45 HYPERLINK l _Toc505803455 .VIP認證系統(tǒng)（802.1x） PAGEREF _Toc505803455 h 47 HYPERLINK l _Toc505803456 .提供您所有Portal自定義權(quán)限 PAGEREF _Toc505

14、803456 h 47 HYPERLINK l _Toc505803457 .Portal對操作系統(tǒng)、分辨率、語言自適應(yīng) PAGEREF _Toc505803457 h 47 HYPERLINK l _Toc505803458 .Portal對手機的自適應(yīng) PAGEREF _Toc505803458 h 48 HYPERLINK l _Toc505803459 2.2. 智慧圖室內(nèi)地圖技術(shù)方案 PAGEREF _Toc505803459 h 49 HYPERLINK l _Toc505803460 2.2.1.地圖測繪 PAGEREF _Toc505803460 h 49 HYPERLINK

15、l _Toc505803461 .投影重建與坐標系轉(zhuǎn)換 PAGEREF _Toc505803461 h 50 HYPERLINK l _Toc505803462 .坐標轉(zhuǎn)換 PAGEREF _Toc505803462 h 50 HYPERLINK l _Toc505803463 .地圖矢量化 PAGEREF _Toc505803463 h 50 HYPERLINK l _Toc505803464 .構(gòu)建拓撲 PAGEREF _Toc505803464 h 50 HYPERLINK l _Toc505803465 .數(shù)據(jù)關(guān)聯(lián) PAGEREF _Toc505803465 h 51 HYPERLIN

16、K l _Toc505803466 .建立地圖數(shù)據(jù)庫 PAGEREF _Toc505803466 h 51 HYPERLINK l _Toc505803467 .現(xiàn)場調(diào)繪與質(zhì)檢 PAGEREF _Toc505803467 h 51 HYPERLINK l _Toc505803468 2.2.2.地圖數(shù)據(jù)管理 PAGEREF _Toc505803468 h 51 HYPERLINK l _Toc505803469 .柵格數(shù)據(jù) PAGEREF _Toc505803469 h 52 HYPERLINK l _Toc505803470 .矢量數(shù)據(jù) PAGEREF _Toc505803470 h 52

17、HYPERLINK l _Toc505803471 .屬性數(shù)據(jù) PAGEREF _Toc505803471 h 52 HYPERLINK l _Toc505803472 2.2.3.數(shù)據(jù)維護 PAGEREF _Toc505803472 h 53 HYPERLINK l _Toc505803473 .Web端地圖數(shù)據(jù)維護工具 PAGEREF _Toc505803473 h 53 HYPERLINK l _Toc505803474 .API接口數(shù)據(jù)維護工具 PAGEREF _Toc505803474 h 54 HYPERLINK l _Toc505803475 2.2.4.地圖服務(wù) PAGEREF

18、 _Toc505803475 h 54 HYPERLINK l _Toc505803476 .瓦片地圖服務(wù) PAGEREF _Toc505803476 h 55 HYPERLINK l _Toc505803477 .POI檢索服務(wù) PAGEREF _Toc505803477 h 55 HYPERLINK l _Toc505803478 .路線規(guī)劃服務(wù) PAGEREF _Toc505803478 h 55 HYPERLINK l _Toc505803479 2.3. 無線防火墻Palo Alto方案 PAGEREF _Toc505803479 h 56 HYPERLINK l _Toc50580

19、3480 2.4. 內(nèi)網(wǎng)防火墻CheckPoint方案 PAGEREF _Toc505803480 h 67 HYPERLINK l _Toc505803481 2.5. Solarwinds方案 PAGEREF _Toc505803481 h 69 HYPERLINK l _Toc505803482 2.5.1.網(wǎng)絡(luò)性能監(jiān)控和流量管理的重要性 PAGEREF _Toc505803482 h 69 HYPERLINK l _Toc505803483 2.5.2.目前可能存在的困惑 PAGEREF _Toc505803483 h 71 HYPERLINK l _Toc505803484 2.5.

20、3.解決方案 PAGEREF _Toc505803484 h 72 HYPERLINK l _Toc505803485 2.5.4.項目建設(shè)的投資回報 PAGEREF _Toc505803485 h 85 HYPERLINK l _Toc505803486 2.5.5.總結(jié) PAGEREF _Toc505803486 h 86 HYPERLINK l _Toc505803487 第三章 項目管理 PAGEREF _Toc505803487 h 87 HYPERLINK l _Toc505803488 3.1. 項目組織結(jié)構(gòu) PAGEREF _Toc505803488 h 87 HYPERLIN

21、K l _Toc505803489 3.1.1.項目的組織機構(gòu)與職責(zé) PAGEREF _Toc505803489 h 87 HYPERLINK l _Toc505803490 3.1.2.項目管理機構(gòu)配備情況表 PAGEREF _Toc505803490 h 91 HYPERLINK l _Toc505803491 3.1.3.項目實施人員詳細分工安排 PAGEREF _Toc505803491 h 92 HYPERLINK l _Toc505803492 3.1.4.項目主要人員簡歷 PAGEREF _Toc505803492 h 93 HYPERLINK l _Toc505803493 .

22、呂波 PAGEREF _Toc505803493 h 94 HYPERLINK l _Toc505803494 .劉恒 PAGEREF _Toc505803494 h 95 HYPERLINK l _Toc505803495 .王振川 項目經(jīng)理 PAGEREF _Toc505803495 h 96 HYPERLINK l _Toc505803496 .梁陶 網(wǎng)絡(luò)架構(gòu)師 PAGEREF _Toc505803496 h 97 HYPERLINK l _Toc505803497 .趙釗 現(xiàn)場項目經(jīng)理 PAGEREF _Toc505803497 h 99 HYPERLINK l _Toc5058034

23、98 .張翔 現(xiàn)場網(wǎng)絡(luò)架構(gòu)師 PAGEREF _Toc505803498 h 100 HYPERLINK l _Toc505803499 .王秀松 網(wǎng)絡(luò)實施工程師 PAGEREF _Toc505803499 h 102 HYPERLINK l _Toc505803500 .鄧楊 網(wǎng)絡(luò)實施工程師 PAGEREF _Toc505803500 h 103 HYPERLINK l _Toc505803501 .熊彧 網(wǎng)絡(luò)實施工程師 PAGEREF _Toc505803501 h 104 HYPERLINK l _Toc505803502 0.張琨 網(wǎng)絡(luò)實施工程師 PAGEREF _Toc5058035

24、02 h 105 HYPERLINK l _Toc505803503 3.1.5.項目項目經(jīng)理證書 PAGEREF _Toc505803503 h 106 HYPERLINK l _Toc505803504 3.1.6.網(wǎng)絡(luò)規(guī)劃設(shè)計師證書 PAGEREF _Toc505803504 h 107 HYPERLINK l _Toc505803505 3.1.7.項目主要人員證書 PAGEREF _Toc505803505 h 108 HYPERLINK l _Toc505803506 .王振川 CCIE 高級項目經(jīng)理 網(wǎng)絡(luò)規(guī)劃師 PAGEREF _Toc505803506 h 108 HYPERL

25、INK l _Toc505803507 .梁陶 H3CIE HCIE-RS HCIE-Security H3CSE-DC PAGEREF _Toc505803507 h 109 HYPERLINK l _Toc505803508 .趙釗 HCIE-RS 無線售后專家 高級項目經(jīng)理證 ACMP PAGEREF _Toc505803508 h 115 HYPERLINK l _Toc505803509 .張翔 HCIE ACMA PAGEREF _Toc505803509 h 118 HYPERLINK l _Toc505803510 .王秀松 無線售后專家 ACMP PAGEREF _Toc50

26、5803510 h 119 HYPERLINK l _Toc505803511 .鄧楊 CCIE-RS 無線售后專家 ACMP PAGEREF _Toc505803511 h 120 HYPERLINK l _Toc505803512 .熊彧 CCNP ACMA PAGEREF _Toc505803512 h 122 HYPERLINK l _Toc505803513 .張琨 HCNP-RS HCNP-Security PAGEREF _Toc505803513 h 123 HYPERLINK l _Toc505803514 3.1.8.東華子公司、分公司及各地辦事處 PAGEREF _Toc

27、505803514 h 124 HYPERLINK l _Toc505803515 3.2. 項目進度計劃 PAGEREF _Toc505803515 h 129 HYPERLINK l _Toc505803516 3.2.1.項目進度計劃 PAGEREF _Toc505803516 h 130 HYPERLINK l _Toc505803517 3.2.2.任務(wù)分解 PAGEREF _Toc505803517 h 131 HYPERLINK l _Toc505803518 3.3. 工程分工界面及雙方責(zé)任 PAGEREF _Toc505803518 h 132 HYPERLINK l _To

28、c505803519 3.3.1.項目職責(zé)分工 PAGEREF _Toc505803519 h 132 HYPERLINK l _Toc505803520 3.3.2.項目人員職責(zé)分工總部 PAGEREF _Toc505803520 h 133 HYPERLINK l _Toc505803521 3.3.3.項目人員職責(zé)分工合肥、哈爾濱 PAGEREF _Toc505803521 h 135 HYPERLINK l _Toc505803522 3.3.4.項目人員職責(zé)分工集成商/廠商 PAGEREF _Toc505803522 h 136 HYPERLINK l _Toc505803523 3

29、.3.5.工程界面 PAGEREF _Toc505803523 h 137 HYPERLINK l _Toc505803524 3.3.6.雙方責(zé)任 PAGEREF _Toc505803524 h 137 HYPERLINK l _Toc505803525 3.4. 質(zhì)量管理措施 PAGEREF _Toc505803525 h 139 HYPERLINK l _Toc505803526 3.4.1.資源保障 PAGEREF _Toc505803526 h 139 HYPERLINK l _Toc505803527 .人員保障 PAGEREF _Toc505803527 h 140 HYPERL

30、INK l _Toc505803528 .技術(shù)保障 PAGEREF _Toc505803528 h 140 HYPERLINK l _Toc505803529 .財務(wù)保障 PAGEREF _Toc505803529 h 140 HYPERLINK l _Toc505803530 3.4.2.風(fēng)險管理 PAGEREF _Toc505803530 h 141 HYPERLINK l _Toc505803531 .技術(shù)風(fēng)險 PAGEREF _Toc505803531 h 141 HYPERLINK l _Toc505803532 .實施風(fēng)險 PAGEREF _Toc505803532 h 142 H

31、YPERLINK l _Toc505803533 .問題和風(fēng)險管理措施 PAGEREF _Toc505803533 h 147 HYPERLINK l _Toc505803534 .協(xié)作風(fēng)險 PAGEREF _Toc505803534 h 148 HYPERLINK l _Toc505803535 3.4.3.施工辦法及質(zhì)量保證措施 PAGEREF _Toc505803535 h 148 HYPERLINK l _Toc505803536 .工程管理與質(zhì)量控制體系 PAGEREF _Toc505803536 h 148 HYPERLINK l _Toc505803537 .項目管控流程 PAG

32、EREF _Toc505803537 h 150 HYPERLINK l _Toc505803538 .質(zhì)量管控流程 PAGEREF _Toc505803538 h 150 HYPERLINK l _Toc505803539 .訂貨環(huán)節(jié)的質(zhì)量保證措施 PAGEREF _Toc505803539 h 150 HYPERLINK l _Toc505803540 .到貨驗收時的質(zhì)量保證措施 PAGEREF _Toc505803540 h 151 HYPERLINK l _Toc505803541 .安裝調(diào)試階段的質(zhì)量保證措施 PAGEREF _Toc505803541 h 151 HYPERLINK

33、 l _Toc505803542 .售后服務(wù)階段的質(zhì)量保證措施 PAGEREF _Toc505803542 h 153 HYPERLINK l _Toc505803543 .系統(tǒng)安全保密措施 PAGEREF _Toc505803543 h 153 HYPERLINK l _Toc505803544 3.5. 工程實施階段主要內(nèi)容 PAGEREF _Toc505803544 h 153 HYPERLINK l _Toc505803545 3.5.1.城實施模板 PAGEREF _Toc505803545 h 154 HYPERLINK l _Toc505803546 3.5.2.城實施規(guī)范 PA

34、GEREF _Toc505803546 h 155 HYPERLINK l _Toc505803547 3.5.3.現(xiàn)場安裝、調(diào)試階段 PAGEREF _Toc505803547 h 156 HYPERLINK l _Toc505803548 3.5.4.業(yè)務(wù)接入 PAGEREF _Toc505803548 h 156 HYPERLINK l _Toc505803549 3.5.5.培訓(xùn) PAGEREF _Toc505803549 h 156 HYPERLINK l _Toc505803550 3.5.6.驗收階段（SAT） PAGEREF _Toc505803550 h 156 HYPERL

35、INK l _Toc505803551 3.6. 測試及驗收，包括設(shè)備測試、系統(tǒng)測試的方法和環(huán)境 PAGEREF _Toc505803551 h 157 HYPERLINK l _Toc505803552 3.6.1.項目測試驗收方案 PAGEREF _Toc505803552 h 157 HYPERLINK l _Toc505803553 3.6.2.無線驗收工具 PAGEREF _Toc505803553 h 157 HYPERLINK l _Toc505803554 3.6.3.無線驗收方法（示意） PAGEREF _Toc505803554 h 158 HYPERLINK l _Toc

36、505803555 3.7. 溝通計劃 PAGEREF _Toc505803555 h 158 HYPERLINK l _Toc505803556 3.7.1.會議制度 PAGEREF _Toc505803556 h 159 HYPERLINK l _Toc505803557 3.7.2.管理文件制度 PAGEREF _Toc505803557 h 161 HYPERLINK l _Toc505803558 .日報 PAGEREF _Toc505803558 h 161 HYPERLINK l _Toc505803559 .周報 PAGEREF _Toc505803559 h 165 HYPE

37、RLINK l _Toc505803560 .月報 PAGEREF _Toc505803560 h 167 HYPERLINK l _Toc505803561 3.7.3.管理日志制度 PAGEREF _Toc505803561 h 168 HYPERLINK l _Toc505803562 3.7.4.工作報告制度 PAGEREF _Toc505803562 h 168 HYPERLINK l _Toc505803563 3.7.5.項目中問題匯報（升級）制度 PAGEREF _Toc505803563 h 169 HYPERLINK l _Toc505803564 3.8. 文檔管理 PA

38、GEREF _Toc505803564 h 169 HYPERLINK l _Toc505803565 3.8.1.文檔的密級管理 PAGEREF _Toc505803565 h 170 HYPERLINK l _Toc505803566 .文檔的密級劃分 PAGEREF _Toc505803566 h 171 HYPERLINK l _Toc505803567 .文檔密級變更及解密 PAGEREF _Toc505803567 h 171 HYPERLINK l _Toc505803568 3.8.2.文檔的借閱管理 PAGEREF _Toc505803568 h 171 HYPERLINK

39、l _Toc505803569 3.8.3.文檔的登記和保管 PAGEREF _Toc505803569 h 172 HYPERLINK l _Toc505803570 .文檔的登記 PAGEREF _Toc505803570 h 172 HYPERLINK l _Toc505803571 .文檔的保管及安全要求 PAGEREF _Toc505803571 h 173 HYPERLINK l _Toc505803572 .文檔的保管 PAGEREF _Toc505803572 h 173 HYPERLINK l _Toc505803573 3.8.4.文檔的銷毀和監(jiān)毀 PAGEREF _Toc

40、505803573 h 173 HYPERLINK l _Toc505803574 .文檔的鑒定 PAGEREF _Toc505803574 h 173 HYPERLINK l _Toc505803575 .文檔的銷毀和監(jiān)毀 PAGEREF _Toc505803575 h 174 HYPERLINK l _Toc505803576 3.8.5.本次項目提交文檔的計劃 PAGEREF _Toc505803576 h 174 HYPERLINK l _Toc505803577 3.8.6.項目實施文檔范本（部分） PAGEREF _Toc505803577 h 175 HYPERLINK l _T

41、oc505803578 .技術(shù)文檔 PAGEREF _Toc505803578 h 175 HYPERLINK l _Toc505803579 .安裝計劃 PAGEREF _Toc505803579 h 176 HYPERLINK l _Toc505803580 .系統(tǒng)配置計劃 PAGEREF _Toc505803580 h 177 HYPERLINK l _Toc505803581 .安裝文檔 PAGEREF _Toc505803581 h 179 HYPERLINK l _Toc505803582 .測試文檔 PAGEREF _Toc505803582 h 180 HYPERLINK l

42、_Toc505803583 .驗收文檔 PAGEREF _Toc505803583 h 182 HYPERLINK l _Toc505803584 .過程文檔 PAGEREF _Toc505803584 h 183 HYPERLINK l _Toc505803585 .變更文檔 PAGEREF _Toc505803585 h 184 HYPERLINK l _Toc505803586 第四章 場地及環(huán)境準備要求 PAGEREF _Toc505803586 h 186 HYPERLINK l _Toc505803587 4.1. 機房場地要求 PAGEREF _Toc505803587 h 18

43、6 HYPERLINK l _Toc505803588 4.1.1.總體說明 PAGEREF _Toc505803588 h 186 HYPERLINK l _Toc505803589 4.1.2.場地要求匯總 PAGEREF _Toc505803589 h 188 HYPERLINK l _Toc505803590 4.1.3.場地環(huán)境調(diào)查 PAGEREF _Toc505803590 h 189 HYPERLINK l _Toc505803591 4.2. 室內(nèi)AP安裝要點 PAGEREF _Toc505803591 h 191 HYPERLINK l _Toc505803592 4.2.1

44、.WLAN的勘測與規(guī)劃 PAGEREF _Toc505803592 h 191 HYPERLINK l _Toc505803593 4.2.2.AP部署 PAGEREF _Toc505803593 h 192 HYPERLINK l _Toc505803594 4.2.3.無線信號的干擾 PAGEREF _Toc505803594 h 194 HYPERLINK l _Toc505803595 4.2.4.AP安裝流程 PAGEREF _Toc505803595 h 195 HYPERLINK l _Toc505803596 4.2.5.無線控制器和接入交換機的安裝 PAGEREF _Toc5

45、05803596 h 197 HYPERLINK l _Toc505803597 4.2.6.測試方法及要點 PAGEREF _Toc505803597 h 197 HYPERLINK l _Toc505803598 4.2.7.主要施工用設(shè)備、機具及儀器儀表 PAGEREF _Toc505803598 h 199 HYPERLINK l _Toc505803599 4.3. 室外AP安裝要點 PAGEREF _Toc505803599 h 200 HYPERLINK l _Toc505803600 4.4. 線纜安裝工藝 PAGEREF _Toc505803600 h 202 HYPERLI

46、NK l _Toc505803601 4.4.1.施工內(nèi)容 PAGEREF _Toc505803601 h 202 HYPERLINK l _Toc505803602 4.4.2.施工流程 PAGEREF _Toc505803602 h 203 HYPERLINK l _Toc505803603 4.4.3.施工方法 PAGEREF _Toc505803603 h 203 HYPERLINK l _Toc505803604 .走橋架、線槽線纜敷設(shè) PAGEREF _Toc505803604 h 203 HYPERLINK l _Toc505803605 .管道線纜穿放 PAGEREF _Toc

47、505803605 h 203 HYPERLINK l _Toc505803606 .線纜測試 PAGEREF _Toc505803606 h 204 HYPERLINK l _Toc505803607 4.4.4.注意事項 PAGEREF _Toc505803607 h 206 HYPERLINK l _Toc505803608 第五章 技術(shù)支持服務(wù)計劃 PAGEREF _Toc505803608 h 207 HYPERLINK l _Toc505803609 5.1. 本次項目技術(shù)服務(wù)承諾 PAGEREF _Toc505803609 h 207 HYPERLINK l _Toc505803

48、610 5.2. 技術(shù)服務(wù)的定義 PAGEREF _Toc505803610 h 209 HYPERLINK l _Toc505803611 5.2.1.總體項目服務(wù) PAGEREF _Toc505803611 h 209 HYPERLINK l _Toc505803612 5.2.2.公司技術(shù)服務(wù)概述 PAGEREF _Toc505803612 h 209 HYPERLINK l _Toc505803613 5.2.3.保修服務(wù)支持結(jié)構(gòu) PAGEREF _Toc505803613 h 210 HYPERLINK l _Toc505803614 5.2.4.故障分級管理 PAGEREF _To

49、c505803614 h 211 HYPERLINK l _Toc505803615 5.2.5.響應(yīng)時間及方式 PAGEREF _Toc505803615 h 212 HYPERLINK l _Toc505803616 5.2.6.壞件返修 PAGEREF _Toc505803616 h 214 HYPERLINK l _Toc505803617 5.2.7.定期巡檢 PAGEREF _Toc505803617 h 214 HYPERLINK l _Toc505803618 5.2.8.質(zhì)量保證 PAGEREF _Toc505803618 h 216 HYPERLINK l _Toc5058

50、03619 5.2.9.技術(shù)支持體系 PAGEREF _Toc505803619 h 216 HYPERLINK l _Toc505803620 5.3. 技術(shù)服務(wù)的具體措施 PAGEREF _Toc505803620 h 217 HYPERLINK l _Toc505803621 5.4. 售后服務(wù)流程 PAGEREF _Toc505803621 h 219 HYPERLINK l _Toc505803622 5.5. 服務(wù)響應(yīng)措施 PAGEREF _Toc505803622 h 220 HYPERLINK l _Toc505803623 5.5.1.現(xiàn)場技術(shù)支持 PAGEREF _Toc5

51、05803623 h 221 HYPERLINK l _Toc505803624 5.5.2.遠程支持 PAGEREF _Toc505803624 h 221 HYPERLINK l _Toc505803625 5.5.3.熱線支持 PAGEREF _Toc505803625 h 223 HYPERLINK l _Toc505803626 5.5.4.駐場服務(wù) PAGEREF _Toc505803626 h 223 HYPERLINK l _Toc505803627 5.6. 運維保障方案 PAGEREF _Toc505803627 h 224 HYPERLINK l _Toc50580362

52、8 5.6.1.運維機構(gòu) PAGEREF _Toc505803628 h 224 HYPERLINK l _Toc505803629 5.6.2.管理規(guī)范 PAGEREF _Toc505803629 h 224 HYPERLINK l _Toc505803630 5.6.3.運維方案 PAGEREF _Toc505803630 h 225 HYPERLINK l _Toc505803631 第六章 產(chǎn)品保修 PAGEREF _Toc505803631 h 227 HYPERLINK l _Toc505803632 6.1. 本項目設(shè)備保修承諾 PAGEREF _Toc505803632 h 2

53、27 HYPERLINK l _Toc505803633 6.2. 產(chǎn)品保修期 PAGEREF _Toc505803633 h 227 HYPERLINK l _Toc505803634 6.2.1.產(chǎn)品保修期定義 PAGEREF _Toc505803634 h 227 HYPERLINK l _Toc505803635 6.2.2.產(chǎn)品的保修期計算 PAGEREF _Toc505803635 h 227 HYPERLINK l _Toc505803636 6.2.3.本次項目產(chǎn)品的保修期 PAGEREF _Toc505803636 h 228 HYPERLINK l _Toc50580363

54、7 6.3. 產(chǎn)品保修方法 PAGEREF _Toc505803637 h 228 HYPERLINK l _Toc505803638 6.3.1.保修期內(nèi)的保修方法 PAGEREF _Toc505803638 h 228 HYPERLINK l _Toc505803639 6.3.2.保修期外的保修方法 PAGEREF _Toc505803639 h 228 HYPERLINK l _Toc505803640 6.3.3.產(chǎn)品保修文檔 PAGEREF _Toc505803640 h 229 HYPERLINK l _Toc505803641 第七章 安移通網(wǎng)絡(luò)科技（中國）有限公司服務(wù)體系 P

55、AGEREF _Toc505803641 h 230 HYPERLINK l _Toc505803642 7.1. 售后服務(wù)體系 PAGEREF _Toc505803642 h 230 HYPERLINK l _Toc505803643 7.2. 售后服務(wù)機構(gòu) PAGEREF _Toc505803643 h 230 HYPERLINK l _Toc505803644 7.2.1.受理中心 PAGEREF _Toc505803644 h 230 HYPERLINK l _Toc505803645 7.2.2.技術(shù)支持中心 PAGEREF _Toc505803645 h 231 HYPERLINK

56、 l _Toc505803646 7.2.3.現(xiàn)場服務(wù)機構(gòu) PAGEREF _Toc505803646 h 231 HYPERLINK l _Toc505803647 7.2.4.維修中心 PAGEREF _Toc505803647 h 231 HYPERLINK l _Toc505803648 7.2.5.備件中心 PAGEREF _Toc505803648 h 232 HYPERLINK l _Toc505803649 7.3. 售后服務(wù)內(nèi)容 PAGEREF _Toc505803649 h 232 HYPERLINK l _Toc505803650 7.3.1.技術(shù)咨詢服務(wù) PAGEREF

57、 _Toc505803650 h 232 HYPERLINK l _Toc505803651 7.3.2.故障處理服務(wù) PAGEREF _Toc505803651 h 232 HYPERLINK l _Toc505803652 7.3.3.現(xiàn)場支持服務(wù)(一級技術(shù)支持) PAGEREF _Toc505803652 h 233 HYPERLINK l _Toc505803653 7.3.4.二級遠程技術(shù)支持服務(wù) PAGEREF _Toc505803653 h 234 HYPERLINK l _Toc505803654 7.3.5.重大緊急情況處理 PAGEREF _Toc505803654 h 2

58、34 HYPERLINK l _Toc505803655 7.3.6.定期巡檢與交流 PAGEREF _Toc505803655 h 235 HYPERLINK l _Toc505803656 7.3.7.售后服務(wù)回訪 PAGEREF _Toc505803656 h 235 HYPERLINK l _Toc505803657 7.4. 安移通售后服務(wù)承諾 PAGEREF _Toc505803657 h 235 HYPERLINK l _Toc505803658 7.5. 客戶服務(wù)支持渠道 PAGEREF _Toc505803658 h 236 HYPERLINK l _Toc505803659

59、 7.5.1.安移通技術(shù)支持受理渠道 PAGEREF _Toc505803659 h 236 HYPERLINK l _Toc505803660 7.5.2.ARUBA針對本項目成立專門的廠家技術(shù)支持小組 PAGEREF _Toc505803660 h 236 HYPERLINK l _Toc505803661 7.6. 售后服務(wù)流程 PAGEREF _Toc505803661 h 238 HYPERLINK l _Toc505803662 7.6.1.安移通公司case處理流程 PAGEREF _Toc505803662 h 238 HYPERLINK l _Toc505803663 7.6

60、.2.維修RMA流程 PAGEREF _Toc505803663 h 239 HYPERLINK l _Toc505803664 7.6.3.ARUBA針對本項目的技術(shù)服務(wù)承諾 PAGEREF _Toc505803664 h 239 HYPERLINK l _Toc505803665 7.6.4.服務(wù)范圍 PAGEREF _Toc505803665 h 240 HYPERLINK l _Toc505803666 7.6.5.服務(wù)項目 PAGEREF _Toc505803666 h 240 HYPERLINK l _Toc505803667 7.6.6.可用性保證 PAGEREF _Toc505