2021安徽資格英語(yǔ)考試考前沖刺卷

1、第 頁(yè)2021安徽資格英語(yǔ)考試考前沖刺卷本卷共分為1大題50小題，作答時(shí)間為180分鐘，總分100分，60分及格。一、單項(xiàng)選擇題（共50題，每題2分。每題的備選項(xiàng)中，只有一個(gè)最符合題意） 1.When customers arent happy with your business, they usually wont complain to you. (144) , theyll probably complain to just about everyone else they know-and take their business to your competition next ti

2、me. Thats why an increasing number of businesses are making follow-up calls or mailing satisfaction questionnaires after the sale is made. They find that if they promptly follow up and resolve a customers complaint, the customer might be even more (145) to do business than the average customer who d

3、idnt have a complaint. In many business situations, the customer will have many more interactions after the sale with technical, service, or customer support people than he or she did with the sales people. So if youre serious about (146) customers or getting referrals, these interactions are the on

4、es that are really going to matter. (Source: BusinessT)AdetainingBretainingCremainingDsustaining 2.From: Myron Applebaum, EuroTravel To: Sally Legazia, IMT International Subject: Itinerary for European Trip Date: March 14, 9:45.25 a.m. Dear Ms. Legazia: Attached please find a copy of your itinerary.

5、 I was able to make all the reservations for your one-week trip in England, Germany, and Austria except for two. (1) The flights on your preferred carriers from London to Berlin were all full for Monday morning, March 27, both economy and business class. I can still get you on a low-cost carrier for

6、 that morning, or, if you prefer, I can get you on an afternoon flight at 1:45 from London to Berlin on SAS. Please let me know immediately. (2) Your requested hotel in Vienna does not have any suite vacancies for March 31-April 1. The Edelweiss Hotel, a four-star hotel in the suburbs, does. I can g

7、et you a large double room in your preferred downtown hotel. I would advise the latter because transportation on your tight schedule from suburbs to city could be a problem. As soon as I hear from you, I will make the changes suggested above or try any new ones you bring forward. When you are thorou

8、ghly satisfied, I will send you the bill for airlines and hotel reservations. Thanks for thinking of us at EuroTravel.In the e-mail, what does the term SAS in paragraph 1, line 6, refer toAAn airline carrierBA type of airline seatingCThe name of a countryDThe name of an airport 3.When were film rent

9、als at their lowestAIn the last quarterBIn the 3rd quarterCIn the 2rid quarterDIn the beginning of the year 4.Ms. Ruth Benedict 439 West Branch Road Yonkers, New York 10702 October 1 Dear Ms. Ruth Benedict: We are pleased to inform you that you are one of the finalists in our search for someone to f

10、ill the position of chief purser for Northeast Airlines. After (150) reviewing your resume, we would like to invite you to our head office in New York for an interview. The interview is scheduled (151) Tuesday morning, October 22 at 10:00 at Suite 12-A in the Prescott Building, 927 Third Avenue in M

11、anhattan. We have reserved a room for you at the New Yorker Hotel for Monday and Tuesday evenings, October 21 and 22. Your reservation code number is A424BQ. A voucher for US$100 may be applied towards any meals in their hotel restaurants. Transportation to and from New York is your own responsibili

12、ty. Successful candidates will be (152) on Monday, November 3. I wish you the best of luck. Sincerely, Gloria Woods Gloria WoodsAforBonCinDat 5.To: All restaurant personnel allpersonnel From: Bill Monroe genmanager Subject: Sick Leave Due to the large number of staff taking sick leave over the past

13、few months, the Blue Moon Restaurant management has been forced to (147) a new sick leave policy. Staff employed for over one year are allowed five paid sick leave days per year. That will not change. (148) , with the new policy, only those sick leave absences accompanied by a letter or prescription

14、 from a physician, clinic, or hospital will be (149) paid sick leave. Previously, calling in sick would automatically qualify for paid sick leave even without medical authentication. New staff employed for less than a year will be allowed two days of paid sick leave per year, again, with medical aut

15、hentication. The new policy will begin on March 1.ArejectedBdeniedCinvitedDgranted 6.What will the ticket holder receiveAAnother ticketBA trip to the BahamasCA glass bowlDThree free drinks 7.From: Myron Applebaum, EuroTravel To: Sally Legazia, IMT International Subject: Itinerary for European Trip D

16、ate: March 14, 9:45.25 a.m. Dear Ms. Legazia: Attached please find a copy of your itinerary. I was able to make all the reservations for your one-week trip in England, Germany, and Austria except for two. (1) The flights on your preferred carriers from London to Berlin were all full for Monday morni

17、ng, March 27, both economy and business class. I can still get you on a low-cost carrier for that morning, or, if you prefer, I can get you on an afternoon flight at 1:45 from London to Berlin on SAS. Please let me know immediately. (2) Your requested hotel in Vienna does not have any suite vacancie

18、s for March 31-April 1. The Edelweiss Hotel, a four-star hotel in the suburbs, does. I can get you a large double room in your preferred downtown hotel. I would advise the latter because transportation on your tight schedule from suburbs to city could be a problem. As soon as I hear from you, I will

19、 make the changes suggested above or try any new ones you bring forward. When you are thoroughly satisfied, I will send you the bill for airlines and hotel reservations. Thanks for thinking of us at EuroTravel.What is the problem with hotel accommodations in ViennaAThe suites available are too expen

20、sive.BThe double room available is too expensive.CNo suite is available in the requested hotel.DNo suite is available in suburban hotels. 8.Ms. Ruth Benedict 439 West Branch Road Yonkers, New York 10702 October 1 Dear Ms. Ruth Benedict: We are pleased to inform you that you are one of the finalists

21、in our search for someone to fill the position of chief purser for Northeast Airlines. After (150) reviewing your resume, we would like to invite you to our head office in New York for an interview. The interview is scheduled (151) Tuesday morning, October 22 at 10:00 at Suite 12-A in the Prescott B

22、uilding, 927 Third Avenue in Manhattan. We have reserved a room for you at the New Yorker Hotel for Monday and Tuesday evenings, October 21 and 22. Your reservation code number is A424BQ. A voucher for US$100 may be applied towards any meals in their hotel restaurants. Transportation to and from New

23、 York is your own responsibility. Successful candidates will be (152) on Monday, November 3. I wish you the best of luck. Sincerely, Gloria Woods Gloria WoodsAnotifiedBreportedCpresentedDprosecuted 9.Which income group attends the greatest number of playsAThe lowest income groupBThe highest income g

24、roupCPeople making between $25,001 and $50,000 per monthDPeople making less than $10,000 per month 10.MEMORANDUM 11.When will the drawing be heldAIn 20 yearsBAt the end of the monthCWhen the evening comes to an endDAt the next reunion 12.What was the most expensive item Mr. Buckley purchasedAAn elec

25、tric hand-held drillBAn electric hand-held sanderCAn eight-foot ladderDA tool kit 13.Important Information for Use of Bacitracin Gel 14.Fabulous Photo Agency 15.What happens to the rate of video rentals as income increasesAIt increases.BIt remains the same.CIt decreases.DIt changes both ways. 16.How

26、 did Mr. Buckley purchase his goodsAIn cashBBy personal checkCBy credit cardDBy installments 17.MEMORANDUM 18.Important Information for Use of Bacitracin Gel 19.Terry Wesley Godric Computers Claremont, CA 92056 To Whom It May Concern: I work for the Programming Department at Godric Computers, a loca

27、l IT firm. We are searching for a location for our annual team building and planning event. We are considering renting one of the halls at the Anaheim Convention Center for this purpose. Factors that will play a part in our decision are cost, facility size, and technological amenities. Our seminar w

28、ill be a three-day event (Friday to Sunday) during a weekend in January. Please send a copy of your reservation schedule and a price list to the above address. Regards, Terry Wesley Terry Wesley Godric Computers Thank you for your interest in the Anaheim Convention Center. If you have any questions

29、about this information, call us at: 909-719-7401. Guide: White: Unavailable* *The Anaheim Convention Center only rents spaces in periods of 24 hours.What is the main purpose of the letterATo request informationBTo make a purchaseCTo give scheduling detailsDTo announce an event 20.Tech Magazines Cell

30、 Showdown!What is the main purpose of the articleATo convince people to buy the Todorola phoneBTo debate the pros and cons of a few phonesCTo declare which phone is the most stylishDTo describe big advances in phone technology 21.You may have dreamed of getting rich by working from home, but you pro

31、bably never thought it was really possible. There are many offers for get-rich-quick schemes out there. Everyone knows that most of these are scams. Dont be fooled by imitations. Trust RealBucks! Weve been the most trusted name in work-from-home contract services for over 20 years. If youre interest

32、ed in clerical work, translation, dictation, data entry, freelance writing, and more, RealBucks is the company for you. In the Internet age, companies dont need to have a lot of employees around full time. All they need is someone with a computer who wants to earn some cash. Thats why RealBucks matc

33、hes the most motivated people out there with the best companies. The result: a lot of money going straight into your pocket. Are you ready to make $1,000, $5,000, or even $10,000 per month without leaving the comfort of your home Let us help turn your dream into a reality. You WILL make money with u

34、s. Thats the RealBucks promise! September 28 Dear RealBucks: My name is Susan Granger. I read your advertisement in a magazine, and I am writing to inquire about employment with RealBucks. Ill be happy to send a complete resume. However, for the time being, here is some information regarding educati

35、on, work experience, etc. I am 35 years old, and I have a secondary school diploma. I have some college education from Northern Birmingham University, though I did not complete my course of study there. During my time at university, I majored in history. Since leaving school, I have had extensive wo

36、rk experience in various fields, including hospitality and guest relations. However, my main area of occupation has been clerical work. Most recently, I have been working as an executive assistant to the regional manager of a logistics firm in Birmingham. Before this, I performed a number of tasks a

37、t various companies including filing, typing, data entry, and dictation. Because of my work history, I feel that I am uniquely qualified for the sorts of positions you have advertised. I am very eager to find work through RealBucks and I hope that my qualifications and enthusiasm will meet your requ

38、irements. Please send me any and all information you have regarding the current job openings you have and what the needs are for these. Thank you in advance for your assistance. Sincerely, Susan Granger Susan GrangerWhat is being offered in the advertisementAA job with a computer companyBJobs that p

39、eople can do at homeCA dictation contestDProtection from Internet scams 22.How is the group that makes more than $50,000 a month different from the othersAThey go to the movies more often than they rent movies.BThey watch more plays than movies.CThey attend plays less often than they watch movies.DT

40、hey rent movies fewer times than they go to plays. 23.Fabulous Photo Agency 24.Greenstreak is an international non-profit agency dedicated to the preservation of natural habitats and the animals that rely on them. With offices in over 20 countries, Greenstreak is one of the leading organizations in

41、the fight to preserve our worlds precious resources. Since 1946, Greenstreak has worked with nonprofit groups, world leaders in politics, business and industry, and government organizations like the United Nations to change the way people think about conservation. As part of our mission, Greenstreak

42、 offers a number of courses for interested individuals and groups of all levels on a range of topics related to ecology, biology, green riving, and conservation. We have a great deal of experience speaking to youth groups, schools, university symposia, and government conferences. In the interest of

43、spreading the important message about honoring our planet, Greenstreak can customize a presentation to the specific needs of any group. If your organization is interested in having Greenstreak show up at your next event, please call your local Greenstreak office or visit us on the Web at . From: bar

44、tmansteadschools.greenbrier.alberta.ca To: events.ca Date: April 13, 01:40.23 p.m. Good morning! My name is Bart Manstead, and Im a science teacher at Greenbrier Middle School in Greenbrier, Alberta, Canada. We are arranging a special science fair for Earth Day this year at the school. Im currently

45、in the process of organizing guest speakers for the event, and I would like to extend an invitation to Greenstreak to be our Guest of Honor. We are a regional middle school for students in 5th through 8th grades (about 11-14 years old) for the city of Greenbrier and a number of surrounding districts

46、. We have approximately 3,500 students at the school. In order to determine if Greenstreak can provide what were looking for, I would appreciate it if you could send me more information about your presentations. Obviously, any kind of seminar would have to fit the needs of our students, the limits o

47、f our facilities, and the school budget. However, we would be delighted to arrange for you to be present at our science fair. Please reply at your convenience with the requested information. Thanks! Bart MansteadWhat is Greenstreak promoting in their advertisementAPresentations about environmental i

48、ssuesBJob openings at over 20 offices worldwideCAn ecology conference at the United NationsDA new series of Internet-based courses 25.Important Information for Use of Bacitracin Gel 26.MEMORANDUM 27.You may have dreamed of getting rich by working from home, but you probably never thought it was real

49、ly possible. There are many offers for get-rich-quick schemes out there. Everyone knows that most of these are scams. Dont be fooled by imitations. Trust RealBucks! Weve been the most trusted name in work-from-home contract services for over 20 years. If youre interested in clerical work, translatio

50、n, dictation, data entry, freelance writing, and more, RealBucks is the company for you. In the Internet age, companies dont need to have a lot of employees around full time. All they need is someone with a computer who wants to earn some cash. Thats why RealBucks matches the most motivated people o

51、ut there with the best companies. The result: a lot of money going straight into your pocket. Are you ready to make $1,000, $5,000, or even $10,000 per month without leaving the comfort of your home Let us help turn your dream into a reality. You WILL make money with us. Thats the RealBucks promise!

52、 September 28 Dear RealBucks: My name is Susan Granger. I read your advertisement in a magazine, and I am writing to inquire about employment with RealBucks. Ill be happy to send a complete resume. However, for the time being, here is some information regarding education, work experience, etc. I am

53、35 years old, and I have a secondary school diploma. I have some college education from Northern Birmingham University, though I did not complete my course of study there. During my time at university, I majored in history. Since leaving school, I have had extensive work experience in various fields

54、, including hospitality and guest relations. However, my main area of occupation has been clerical work. Most recently, I have been working as an executive assistant to the regional manager of a logistics firm in Birmingham. Before this, I performed a number of tasks at various companies including f

55、iling, typing, data entry, and dictation. Because of my work history, I feel that I am uniquely qualified for the sorts of positions you have advertised. I am very eager to find work through RealBucks and I hope that my qualifications and enthusiasm will meet your requirements. Please send me any an

56、d all information you have regarding the current job openings you have and what the needs are for these. Thank you in advance for your assistance. Sincerely, Susan Granger Susan GrangerWhat is the main purpose of SuSan Grangers e-mailATo send a resume to RealBucksBTo ask for a copy of an advertiseme

57、ntCTo express interest in marketingDTo describe her experience at RealBucks 28.Tech Magazines Cell Showdown!Why did Fiona Gray write a letter to the magazineATo compliment the authorBTo request more informationCTo correct false informationDTo offer some advice 29.Terry Wesley Godric Computers Clarem

58、ont, CA 92056 To Whom It May Concern: I work for the Programming Department at Godric Computers, a local IT firm. We are searching for a location for our annual team building and planning event. We are considering renting one of the halls at the Anaheim Convention Center for this purpose. Factors th

59、at will play a part in our decision are cost, facility size, and technological amenities. Our seminar will be a three-day event (Friday to Sunday) during a weekend in January. Please send a copy of your reservation schedule and a price list to the above address. Regards, Terry Wesley Terry Wesley Go

60、dric Computers Thank you for your interest in the Anaheim Convention Center. If you have any questions about this information, call us at: 909-719-7401. Guide: White: Unavailable* *The Anaheim Convention Center only rents spaces in periods of 24 hours.What information does Mr. Wesley NOT provide in