商務(wù)英語會話

okay.Howwasyourflight?B:Itwasprettybumpy,alsoabitlong,alltogetherabout5hours.A:Thatisalongflight.Youhadalayovertoo,isthatright?Youmustbetired.B:ActuallyIfeelquiterested.Iwasabletosleepontheplane.A:Good!Here,letmehelpyouwithyourbag.IsityourfirsttimetoSeattle?I’dbehappytotakeyouaroundthiscityandshowyouthesightstonightifyou’reuptoit.B:Thatwillbeverynice.You'retookind.A:I’vealreadymadeahotelyou,let'sgotothehotelfirstanddropoffyourthings.Then,I’dliketohaveadrinksothatwecangetbetteracquainted.I’vebookedatableatanexclusiverestaurantdowntown.Afterwards,I’vemadearrangementstotakeyoutoseethecitylight.Seattle’snightlifecanbereallyquiteexciting.Howdoesthatschedulesoundtoyou?B:Soundsgreat.Thankyouforyourhospitality.TelephoneReservation電話預(yù)訂客房A:Hello!ThisisGoldenCardOffice,NewWorld這里是新世界大酒店金卡辦公室CanIhelpyou?B:Hello,thisisBobJacksonfromStarCompany.我是斯達公司的鮑勃杰克遜I’dliketoreservearoomfromthe21sttothe24ththismonth.2124你具體想要什么樣的房間?B:Ineedadoubleroom.我要一間雙人房。Ipreferaroomoverlookingthegarden.我想要能俯視花園的房間/Ipreferaroomwithagoodviewofthesea.我想要能眺望海的的房間./Ipreferaquietroomawayfromthestreet.我想要避開街道的安靜房間A:Noproblem.沒問題。Ourhotelisafive-starhotel.我們酒店是五星級的酒店Weguaranteeourguests’satisfaction.我們保證讓客人滿意。Bytheway,whattimeareyouarriving?順便問一下，你們幾點抵達？B:Aroundfour.,the21stofthismonth.這個月21日下午4點左右。Howcanwefindthehotelafterweleavetheairport?我們離開機場后如何才能找到酒店？A:Don’tworry.別擔心AnEnglishspeakingguidewillbemeetingyouattheairport.一位說英語的導(dǎo)游會在機場接你們Andtherewillbeacarorshuttlebuspick-upservice,whichisfreeofcharge.并且有免費的小轎車或班車接送B:That’sgreat.太棒了Howmuchdoyouchargefortheroom?/What’stheroomcharge? A:988yuanRMBpernight, plus15percent charge.98815%服務(wù)費。B:I’vegotaGoldenCardforyour我有你們酒店的金卡Willyougivemesomediscount？可以打折嗎?A:Oh,yes,Mr.Jackson.Areyouthecardholderyourself?請問你是否是持卡人本人？B:No.Afriendofminelentittome.不是，是一位朋友借給我的CanIenjoydiscountinthatcase?這樣也能享受優(yōu)惠嗎?A:Yes,youcan.可以的Butwe’llgiveyoujust25percentoff,andtheholderhimself canenjoya50percentdiscount.不過我們只能給你25%的優(yōu)惠。持卡人本人可以享受50%的優(yōu)惠。B:But25percentwillbequiteallright. 25%也相當不錯了。Bytheway,howfarisyourhotelthe InternationalExhibitionCenter?順便問一下，你們酒店距國際會展中心有多遠？Wehavebusinessthereeveryday. 我們每天在那里都有業(yè)務(wù)。A:It's15minutes'drivefromhere.開車大約15分鐘。B:Verygood.很好B:Verygood.很好I'vegotit.我知道了A:Wouldyoupleaseconfirmyourreservationthreebeforeyourarrival？能否勞駕你在到達這里的三天前確認你的預(yù)訂B:Sure.好的 Bye.再見Checkingin 登記住宿A:Goodafternoon,sir.MayIhelpyou?B:Yes,I’dliketocheckin.我要辦理入住登記Isthereadoubleroomavailable?有空的雙人房嗎？A:Haveyoumadeareservation?你有預(yù)訂嗎？B:Yes.MynameisBobJackson.Thisismywife,AnneJackson.Icalledtoreserveadoubleroomtwoweeksago.兩周前我打電話來預(yù)訂了一間雙人房A:Justamoment,sir.先生請稍等I’llcheckonyourreservation.我查一下你們的預(yù)訂登記Wehaveyouinourrecord.有的。CanIseeyourIDcardsorpassports,Mr.andMrs.Jackson?請出示你們的身份證或護照B:Sure,hereyouare.好的，請看。A:Thankyou,Mr.Jackson.You’llhavearoomonthetopfloorwithaverygoodviewofthe 你們住在頂層的一套雙人房，可以看到海港的美麗景色。B:Great!Iliketheroomfacingthesea.太好了，我喜歡朝海的房間。A:Willyoupleasefillouttheregistrationform,Mr.Jackson?請你填寫這張登記表好嗎？B:Sure.行。A:Also,youarerequiredtopayoneday'sroomchargeasadeposit.你們還必須交一天的房錢作為押金。Andifeverythingisallright,we'llreturnyourdepositwhenyoucheckout.如果一切正常，你退房的時候，我們會歸還你的押金。B:Canweuseacreditcard?我們可以使用信用卡嗎？A:Yes,weacceptcreditcards,includingAmericanExpress,Master,Visa,GreatWallsandPeonycards.我們接受信用卡，包括美國運通、萬事達、維薩、長城和牡丹卡。B:Good,weuseVisa.很好，我們用維薩卡。A:MayIseeyourcard,Mr.Jackson?可以讓我看看你的信用卡嗎？OK,thankyou.好的，謝謝。Hereisyourkeycard.這是你的鑰匙卡B:CouldyoutellmewhereIcanputtheseimportantdocumentsI’vebrougthwithme?請問我該把帶來的這些重要文件放在什么地方?A:Well,youhaveasafetydepositboxinyouroryoucanleavethemhereatthefrontdesk.你們房間里有一個保險柜，或者你也可以放在前臺。We takecareofguests’valuables.我們可以替客人保管貴重物品Whichwaydoyouprefer?你看怎么樣？B:IthinkI’dliketoleavemydocumentsheresincewe’lloftengoout.我看還是放在你們這兒吧，因為我們經(jīng)常要外出。A:Good.Hereisaspecialenvelope.這里有一個特制的信封Pleaseputyourdocumentsinitandsignyournameacrossthesealingstrip.B:Good.Imayneedtheminthreedays'time.好，三天后我需要用這些文件A:Noproblem.沒問題Weoffer24-hourserviceatthefrontdesk.我們前臺提供24小時服務(wù)。B:Thanksalot.多謝了Iwonderwherewehavesupper.我想知道我們在哪里吃晚餐。A:Wehavetworestaurants.TheChineseoneisonthesecondfloorandtheWesternoneisonthethirdfloor.我們有兩個餐廳，中餐廳在二樓，西餐廳在三樓。Supperisservedfromfivethirtytill5：309Yourbreakfastsarefreeofcharge.你們的早餐是免費的Hereareyourbreakfastcoupons.這是你們的早餐券。B:Thankyou.Wouldyoutellmewhenthecheck-outtimeis?請告訴我退房時間好嗎？A:Thecheck-outtimeistwelveatnoon,butwecanstillkeepluggageforyouafteryoucheck12Nowthebellboyisheretoshowyouuptoyourroom.現(xiàn)在門僮來領(lǐng)你上樓去你的房間。Haveanicestay!Mrs.Jackson.住店快樂！Showinggueststotheroom.先生，讓我?guī)湍闾嵝欣詈脝?？B:Yes,thanks.Thisonecontainsfragile好的，謝謝。這里面有易碎品Pleasebecareful.請小心。A:Isee.我知道了Thisway,please.請這邊走。Thatwayleadstothehotel’sBusinessCenter/FitnessRoom/BeautySaloon/IndoorTennisCourt/swimming-pool.那條道通向酒店的商務(wù)中心/健身房/美容院/室內(nèi)網(wǎng)球場/游泳池.Pleasetakethiselevatortothetwenty-second您請乘這部電梯到二十二樓I’lltakethebaggageelevatorontheother我從那邊的行李電梯上去。B:Verywell,seeyouthen.很好，待會兒見。A:Hereweare.Pleasegoin.我們到了，請進吧。B:Thisroomlooksverynice.這房間看上去很不錯的。A:Hereisyourbaggage.這是你的行李Pleasecheckandseeifit’sallright.請查一下行李是否安好。B:That’sallright.一切都好Thankyou,boy. 謝謝你了，服務(wù)員。A:Theemergencyexitsarelocatedatbothendsofthehallway.緊急出口在走廊兩邊的盡頭。Letmeintroducetheroomfacilitiestoyou.我來給你介紹一下房間的設(shè)施。B:Nobother.Thanks.不麻煩你了，謝謝I’dliketoknowifthereisanInternetconnection plugformyportablecomputer.我想知道這兒有沒有手提電腦上網(wǎng)用的插座。A:Theyarebesidethewritingtable.在寫字臺旁邊。B:That’swonderful.那太好了I'dlikeadrinkinmyroomifit’spossible.如果可以的話，我想要杯飲料。A:Certainly,sir.當然，先生。Thereisaselectionofcolddrinkssuchasbeerandwhiskyinthemini-barhere.在這個小型吧里有各種冷飲，如啤酒和威士忌。AlsoyoucanmakeChineseteawiththeseteabagsandhotwater.您也可以用熱水沖泡袋泡茶。Ifyouwouldlikecoffeeorotherdrinks,pleasecallservice.如果您要咖啡或其他飲料，請打電話到送餐服務(wù)部There’sanicedispenserneartheelevatoronthisfloor.這樓層的電梯旁邊有一臺制冰機。B:Allright.Thanksalot.好的，多謝了。Andthisisforyou.這是給你的小費A:Iappreciatethethought,sir.謝謝您的好意，先生。Butwearenotsupposedtoacceptanytips.不過我們不應(yīng)收小費。B:Takeit.Youdeserveit.拿著吧，你該拿的。RoomService 送餐服務(wù)A:RoomService.這里是客房送餐服務(wù) MayIhelpyou?B:I’dliketohavetwohotsandwichesandalargepotofcoffeesentuptomyroomrightnow.請馬上送兩份熱牛肉三明治和一大壺咖啡到我的房間。A:Noproblem,sir.沒問題。MayIhaveyournameandyourroomnumber,sir?請問先生尊姓大名，住幾號房間？B:ThisisBobJackson,room2216.我是鮑勃杰克遜。住2216房間。A:Good.I’llbeupinacoupleofminutes.好的，我馬上送過來。B:Bringussomesugarandcream.Mywifedoesn’tlikeblack我太太不喜歡清咖啡。(Knockatthedoor) 敲Comein,please.請進。A:Here’rethesnacksyouordered,Mr.Jackson.你要的點心來了。B:Thankyou.CanIhaveitchargedtomyaccount?可以記在我的帳上嗎？A:Certainly,sir.當然Wouldyousignhere,please?請你在這兒簽個名。AnythingelseIcandoforyou?還有什么可以為你們效勞的？B:Doyouhavedifferentstylesofbreakfastforroomservice?你們的客房送餐服務(wù)還供應(yīng)其他品種的早餐嗎？A:Yes,weserveContinentalbreakfast,AmericanbreakfastandChinesebreakfast.是的，我們供應(yīng)的早餐有歐式、美式和中式三種。B:Prettygood.很好Whattimedoyoubeginyourserviceinthemorning?送餐服務(wù)早上幾點開始Tomorrowwe’llbeoutveryearly.明天我們一大早就要出去的。A:Weusuallystartfromseven.frontdeskthenightbefore.Oryoucanalsotellme如果你有特殊要求，請在前一天晚上告訴前臺。或者你現(xiàn)在告訴我也可以。We’llsendyourfoodoveratyourrequestedtime.我們會按你要求的時間送餐的。B:Verygood.CouldyousendtwoAmericanbreakfaststoourroomat 6:30tomorrowmorning?好極了。你們明天早上6點半能不能送兩份美式早餐？Wemustleavethehotelbefore7.我們七點前必須離開酒店。A:Noproblem.沒問題SoRoom2