2015版質(zhì)量管理手冊

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GGGGGG公司

質(zhì)量\健康\安全(QHSE)管理手冊

發(fā)布日期：2017年6月1日實施日期：2017年6月15日

GGGGGG公司發(fā)布

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目錄

前言....................................................................................................................................5

頒布令................................................................................................................................6

方針和目標發(fā)布令...........................................................................................................7

QHSE管理體系組織結(jié)構(gòu)圖..........................................................................................8

QHSE管理體系主要職能活動分配表.........................................................................9

質(zhì)量手冊..........................................................................................................................13

1、范圍.......................................................................................................................13

2、規(guī)范性引用文件...................................................................................................13

3、術(shù)語和定義...........................................................................................................13

4、組織環(huán)境...............................................................................................................13

4.1理解組織及其背景環(huán)境......................................................................................13

4.2理解相關(guān)方的需求和期望..................................................................................13

4.3確定QHSE管理體系的范圍.............................................................................14

4.4QHSE管理體系...................................................................................................14

4.4.1過程方法...........................................................................................................14

4.4.2成文信息...........................................................................................................15

5領(lǐng)導作用..................................................................................................................15

5.1領(lǐng)導作用與承諾..................................................................................................15

5.1.1針對QHSE管理體系的領(lǐng)導作用與承諾....................................................15

5.1.2針對顧客需求和期望的領(lǐng)導作用與承諾.....................................................15

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5.2QHSE方針............................................................................................................15

5.2.1制定質(zhì)量方針...................................................................................................15

5.2.2溝通質(zhì)量方針...................................................................................................16

5.3組織的崗位、職責和權(quán)限..................................................................................16

5.3.1總經(jīng)理................................................................................................................16

5.3.2管理者代表.......................................................................................................17

5.3.3工程副總...........................................................................................................17

5.3.4銷售副總...........................................................................................................17

5.3.5生產(chǎn)副總...........................................................................................................18

5.3.6總經(jīng)辦................................................................................................................18

5.3.7企業(yè)管理部.......................................................................................................19

5.3.8人力資源部.......................................................................................................19

5.3.9財務(wù)部................................................................................................................19

5.3.10市場部.............................................................................................................20

5.3.11采購部.............................................................................................................20

5.3.12技術(shù)管理部.....................................................................................................21

5.3.13質(zhì)量管理部.....................................................................................................22

5.3.14研發(fā)中心.........................................................................................................22

5.3.15OEM部............................................................................................................23

5.3.16安技環(huán)保部.....................................................................................................23

5.3.17質(zhì)量檢驗部.....................................................................................................23

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5.3.18綜合部.............................................................................................................24

5.3.19生產(chǎn)中心.........................................................................................................24

5.3.20工程部.............................................................................................................25

6策劃...........................................................................................................................28

6.1風險和機遇的應(yīng)對措施......................................................................................28

6.2QHSE目標及其實施的策劃...............................................................................28

6.3變更的策劃...........................................................................................................28

7支持...........................................................................................................................29

7.1資源.......................................................................................................................29

7.1.1總則....................................................................................................................29

7.1.2基礎(chǔ)設(shè)施...........................................................................................................29

7.1.3過程環(huán)境...........................................................................................................29

7.1.4監(jiān)視和測量設(shè)備...............................................................................................29

7.1.5知識....................................................................................................................30

7.2能力.......................................................................................................................30

7.3意識.......................................................................................................................30

7.4溝通.......................................................................................................................30

7.5成文信息...............................................................................................................31

7.5.1總則....................................................................................................................31

7.5.2編制和更新.......................................................................................................31

7.5.3文件控制...........................................................................................................31

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8運行...........................................................................................................................31

8.1運行策劃和控制..................................................................................................31

8.2產(chǎn)品和服務(wù)的要求..............................................................................................32

8.2.1顧客溝通...........................................................................................................32

8.2.2產(chǎn)品和服務(wù)要求的確定..................................................................................32

8.2.3產(chǎn)品和服務(wù)要求的評審..................................................................................32

8.2.4產(chǎn)品和服務(wù)要求的更改..................................................................................33

8.3產(chǎn)品和服務(wù)的設(shè)計和開發(fā)..................................................................................33

8.3.1總則....................................................................................................................33

8.3.2設(shè)計和開發(fā)策劃...............................................................................................33

8.3.3設(shè)計和開發(fā)輸入...............................................................................................33

8.3.4設(shè)計和開發(fā)控制...............................................................................................34

8.3.4.1輸入評審........................................................................................................34

8.3.4.2設(shè)計和開發(fā)驗證...........................................................................................35

8.3.4.3設(shè)計和開發(fā)確認...........................................................................................35

8.3.5設(shè)計和開發(fā)輸出...............................................................................................35

8.3.6設(shè)計和開發(fā)更改...............................................................................................36

8.4外部提供的過程、產(chǎn)品和服務(wù)的控制.............................................................36

8.4.1總則....................................................................................................................36

8.4.2控制類型和程度...............................................................................................36

8.4.3提供外部供方的信息.......................................................................................37

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8.5生產(chǎn)和服務(wù)提供..................................................................................................37

8.5.1生產(chǎn)和服務(wù)提供的控制..................................................................................37

8.5.2標識和可追溯性...............................................................................................38

8.5.3顧客或外部供方的財產(chǎn)..................................................................................38

8.5.4產(chǎn)品防護...........................................................................................................38

8.5.5交付后的活動...................................................................................................38

8.5.6變更控制...........................................................................................................38

8.6產(chǎn)品和服務(wù)的放行..............................................................................................39

8.7不合格產(chǎn)品和服務(wù)..............................................................................................39

9績效評價..................................................................................................................39

9.1監(jiān)視、測量、分析和評價..................................................................................39

9.1.1總則....................................................................................................................39

9.1.2顧客滿意及合規(guī)性評價..................................................................................40

9.1.2.1顧客滿意........................................................................................................40

9.1.2.2合規(guī)性評價....................................................................................................40

9.1.3數(shù)據(jù)分析與評價...............................................................................................40

9.2內(nèi)部審核...............................................................................................................40

9.3管理評審...............................................................................................................41

10改進........................................................................................................................42

10.1總則.....................................................................................................................42

10.2不符合與糾正措施............................................................................................42

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10.3改進.....................................................................................................................42

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前言

GGGGGG公司（以下簡稱“GGGG”）是GGG。

法人代表：GGG

總經(jīng)理：GGG

公司地址：GGGGGGGGGGGGGGG

郵編：GGGGGG

電話：0451-GGGGGG傳真：0451-GGGG