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訂單評(píng)審程序PurchaseorderReviewProcedure1、 目的Purpose單進(jìn)展有效評(píng)審,特制定本程序。Thisprocedureisstipulatedinordertomeetcustomers’requirements,assortproductionreasonableandtimelyandensuretoreviewcustomers’orderandrequirementseffectively.2、 適用范圍Scope適用于公司全部客戶訂單的評(píng)審。Beapplicabletoallcustomers’orderreview.3、 定義Definition無No4、 訂單評(píng)審過程圖Purchaseorderreviewflowchart使用資源Resources1Computer使用資源Resources1Computer&internet23Faxmachine輸入部門:外部客戶Input: customer過程客戶:外部客戶Processclients:customer支持部門:工廠技術(shù)部、生產(chǎn)部Supportdept.:Factorytech.dept.;productiondept.過程責(zé)任者:Relatedprinciple:市場部經(jīng)理。其力量和資格見《崗位職務(wù)說明書》Marketmanager,Specifiedrequirementsspecificationseejob過程輸入:Procedureinput:12、訂單變45、生產(chǎn)力量;6、技術(shù)質(zhì)量要求1CustomerPO2POrevisedinformation;3Productinventoryinformation;4Rawmaterialinventoryinformation;5Productioncapacity;6Technicalandqualityrequirements

接口部門CX10訂單評(píng)審過程PurchaseOrderReviewProcedure

過程輸出:Procedureoutput:1PO confirmation transferback2、訂單評(píng)審表POreviewsheet3Productionorder4、訂單更改通知單Revised POnotification過程衡量指標(biāo):Proceduremeasurement1過程衡量指標(biāo):Proceduremeasurement1、訂單評(píng)審時(shí)效:一個(gè)工作日內(nèi)完成POreviewinatimely:OneworkdaySupport:No如何做〔方法/程序/技術(shù):echnologyPOreviewprocedure5、 作業(yè)內(nèi)容Procedure

權(quán)責(zé)部門/ 參考文件/序號(hào)No.

POreviewProcedure訂單接收

人RelatedDept./

作業(yè)要求Procedure5.1市場部收到客戶之訂單需交市

使用表單Related/sheet5.1

ReceiptofPO 市場部

場部經(jīng)理審核后復(fù)印至財(cái)務(wù)部作結(jié)Marketdept. 存之用,原件留市場部待完成訂單后連同相關(guān)資料一并交財(cái)務(wù)部。AllPurchaseorders’copyshouldbesubmittedtofinancialdepartmentforsettlementandarchivingaftercheck by market manager. originalpurchaseorder(PO)willpresenttofinancialdept.alsowhenorderscompleted.市場部收到客戶訂單時(shí)應(yīng)審5.2

訂單評(píng)審POreview

查產(chǎn)品名稱、圖號(hào)、數(shù)量、交貨期、《訂單評(píng)審交貨地點(diǎn)及其他各項(xiàng)要求。 表》部NG

Marketdept.salesmanshouldcheck POproductsname,drawno.,quantity,

review訂單

deliverdate,destinationandother 《報(bào)價(jià)治理協(xié)調(diào)NG OKpo訂單取

OK訂單調(diào)整

dept./dept.

requirements.對(duì)于產(chǎn)品訂單由市場部填寫《訂單評(píng)審表》連同圖紙,交技術(shù)部進(jìn)展技術(shù)力量評(píng)審。ForPOofnewproducts,thesalesmanshouldfillin“orderreviewsheet”andpresenttotechnology

程序》Quotationprocedure消 調(diào)整AdjustmentCancel

dept.withdrawings.程序》進(jìn)展報(bào)價(jià)及簽定相關(guān)協(xié)議。Forproductsnotquoted,salesmanshouldofferthepriceaccording“quotationmanagementprocedure”andsignrelevantagreementswithcustomers.對(duì)于客戶緊急訂單或交期少于生產(chǎn)周期時(shí),市場部應(yīng)填寫《訂單評(píng)審表》交工廠生產(chǎn)部評(píng)審是否有力量按期完成。ForurgentPOorshortdeliverdatePO,marketdept.salesmanshouldfillin“POreviewsheet”andpresenttoproduction dept. reviewing ofcapabilityofontimecompleteoffullorder.常規(guī)訂單市場部應(yīng)先查是否有庫存產(chǎn)品,假設(shè)有則減除庫存量。Forregularpurchasedorder,marketdept. salesman should checkwarehousereservationfirst,ifthereare stored products and have todecreasethequantityofproductionorder.5.3 訂單回簽SignPO&emailback生產(chǎn)通知

MarketDept.

5.3假設(shè)不能滿足訂單的要求由市場部以或書面準(zhǔn)時(shí)與客戶聯(lián)絡(luò)協(xié)調(diào),假設(shè)可以滿足或協(xié)調(diào)后的調(diào)整可以滿足,由營銷人員簽回或以協(xié)調(diào)結(jié)果簽回客戶訂單。Salesman should contact withcustomersbyphonecallorwrittenmaterialontimelyifwecannotmeetpurchaseorderrequirements.AndsalesmanshouldsignPOandpresentitbacktocustomerofdiscussedPOwhich isrevisedrequirements customerapproval.5.4.1營銷人員將確定的客戶訂單輸入電腦,并開出《生產(chǎn)任務(wù)通知5.4

Order

市場部/技部Marketdept./dept./Productiondept.

單》連同圖紙技術(shù)資料一并交給技術(shù)部,同時(shí)將《生產(chǎn)任務(wù)通知單》的電子檔發(fā)給技術(shù)部和生產(chǎn)打算員。SalesmaninputscustomerPOinformationtocomputerandissue“productionorder”,thenpresentproductionorderwithrelevantdrawingsandtechnicalrequirements’documentstotechnologydept.Atthesametime,thesalesmanshouldemailelectronicfileof“productionorder”totechnologydept.andproductionscheduler.5.4.2

《生產(chǎn)任務(wù)通知單》order訂單變更RevisePO

MarketDept.

術(shù)經(jīng)理在《生產(chǎn)任務(wù)通知單》上簽名確認(rèn)后交生產(chǎn)經(jīng)理確認(rèn)交期并簽名。經(jīng)簽核完整的《生產(chǎn)任務(wù)通知單》原件交回市場部,技術(shù)部保存復(fù)印件。Technologydept.inchargeofconvertdrawings.Manageroftechnologydept.shouldsignnameonproductionorderforconfirmationandthenpresentittoproductionmanager.Theproductionmanagershouldconfirmdeliverdate,signnameforconfirmationandpresentoriginalsignedproductionorderbacktomarketdept.,technologydept.onlyreservescopy.削減或取消訂單時(shí),市場部應(yīng)先了解該訂單的生產(chǎn)狀況,假設(shè)已投入生產(chǎn),要評(píng)估造成的損失,并向客戶協(xié)商處理。Ifthecustomeraskstodecreaseorcancelalreadyconfirmedorder,thenmarket dept. should learn manufacturestatusfirst,ifwehavestarted we shallevaluateourlossandnegotiatewithcustomerofsettlement.選購部等發(fā)出《訂單更改通知單。The principle should issue “orderrevision notification” totechnology,productionandpurchasedepartmentsifthecustomerconfirmtochangereviewedorder.如總經(jīng)理/市場部經(jīng)理查核產(chǎn)品庫存量及參考客戶訂單資料打算單更改通知單》Ifgeneralmangerormarketmanagerdecidedtomanufacturetheorderasware house products after

《訂單更改通知單》PO notificationinventory,

the

revisionnotification”

been訂單跟蹤

市場部

dispatched.應(yīng)先和生產(chǎn)協(xié)調(diào),了解實(shí)際生產(chǎn)狀況及其他客戶訂單交期,在可能狀況下盡量滿足客戶要求;假設(shè)可行應(yīng)準(zhǔn)時(shí)回復(fù)客戶和通知生產(chǎn)工廠;假設(shè)不行行,應(yīng)向客戶說明原由。Ifthecustomerrequireschangingdeliver date, the principle shouldnegotiate with production learnstatusofcurrentproductionanddeliverdateofothercustomerorders.Theprincipleshouldanswercustomerandnotifyfactorytimelyifwe can meet, or give reasonsifnot.客觀因素造成無法完成訂單時(shí),由市場部以書面或方式聯(lián)絡(luò)客戶,生產(chǎn)部調(diào)整生產(chǎn)排程表。Theprincipleofmarketdept.shouldinformcustomerbyphonecallorwrittenmessagetocustomerifwecannotfinishorderontimeduetofactorymachinery,workerandotherobjectivecauses.Andtheproductiondept. should adjust scheduleaccordingly.市場部追蹤訂單廠內(nèi)生產(chǎn)狀況及訂單完成交貨狀況。在每月5PO

Marketdept.日前統(tǒng)計(jì)核算出上月準(zhǔn)時(shí)交貨率,對(duì)未能按時(shí)出貨緣由進(jìn)展分析并提出考核意見。Marketdepttracksordermanufacturestatusandpunctualdeliveryrateeverymonth.Andthesupervisorshouldcalculateorderpunctualdeliverratebefore5theachmonth,proposeappraisesuggestionsandanalysisreasonsofordersnotdeliveredontime.求信息。Keepcontactwithcustomeralwaysandandlearntheirrequirements.6、 附加說明Additionalnotes務(wù)部做財(cái)務(wù)報(bào)表和本錢分析。Marketdept.supervisorshouldcollectcustomerorderinformationlike

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