2021年山東省職業(yè)院校技能大賽導游服務(wù)賽項-導游英語口語測試題庫

Dialogue1Performasatourguide.Yougetalastminutenoticeof“changeofplan”whichrequiresyoutorushtotheairporttomeetatourgroup.Thetouristshavebeenwaitingforalongtimewhenyougetthereandtheyarefullofgrumbles.Yourdialoguewillincludethefollowingpoints:Makeanapology.Explainthereasonsforbeinglate.Proposesomesolutions.Asktouriststofollowyoutotheparkinglot.Answerquestionsifthereareany.Dialogue2Performasalocalguide.Afteridentifyingyourgroup,youfindthataguestlosesonepieceofhisluggageandlooksveryanxious.Youtrytohelphimgetitback.Yourdialoguewillincludethefollowingpoints:A.Soothetheguest.B.Asktheguestdetailsabouttheluggage:size,color,material,etc.C.Contacttheconcerneddepartmentoftheairport.D.Telltheguestyouwillkeepincontactwiththedepartmentconcernedwhentheguestisinyourcity.E.Answerquestionsifthereareany.Dialogue3Performasatourleader.YouaretakingfifteentouriststoSanFranciscoattheairport.Theflighthasbeendelayedduetoenginetrouble.Youcontacttheclerkoftheairlinecounter.Yourdialoguewillincludethefollowingpoints:A.Telltheclerkwhoyouareandyourgroupnumber.B.Askifnewdeparturetimeisavailableandwhat’sthenewcheck-intime.C.TelltheclerkthatthegroupshouldarriveinBeijingbefore6:00p.m.foraconnectingflighttoSanFrancisco,andaskifthereisanotherflightavailable.D.Givethepassportsandboardingcardstotheclerkforthenewflight.E.Answerquestionsifthereareany.Dialogue4Performasalocalguide.Shortlybeforearrivingatthehotel,youaretalkingtothegroupaboutthefacilitiesofthehotelandarrangementofthenextday.Yourdialoguewiththetouristswillincludethefollowingpoints:Introducethefacilitiesofthehotel.Announcetheprogramsforthenextday.Tellthetouriststhemeetingtimeandplaceforthenextmorning.Answerquestionsifthereareany.Dialogue5Performasalocalguide.Amemberofaninboundgroupaskstocancelhisjourneyforanemergencyathome.Yourdialoguewillincludethefollowingpoints:A.Askforthereasonsforcancellation.B.Soothethetourist.C.Tellhimhecantalktohistravelagentabouttravelinsuranceclaimsandthepossibilityofarefundonanyunusedportions.D.Tellhimtheagencymayofferhelpforhisleavingbutallexpensesincurredaretobecoveredbyhimself.E.Answerquestionsifthereareany.Dialogue6Performasalocalguide.Atouristcomplainsthattherearetoomanysitesofhistoricalsitesintheitineraryandaskstochangeforsomenaturalscenery.Makeadialoguewiththetourist.Yourdialoguewillincludethefollowingpoints:Listenandrepeatthetourist’srequest.Explainthereasons.Tellthetouristthetourfunctionsaccordingtotheagreeditineraryasitispartofthecontract.Youareinnopositiontochangeit.Tellthetouristhecanvisitsomenaturalsceneryonfreeday.Answerquestionsifthereareany.Dialogue7Performasatourleader.YouarecallingRestaurantforthefirsttimetoreservemealforyourtourgroup.Yourdialoguewiththemanagerwillincludethefollowingpoints:A.Tellthemanagerwhoyouare.B.Givedetailedinformationofyourtourgroup.C.Askforaspecialfoodarrangementforsomevegetariansandsomelocalspecialdishesfortheotherguests.D.Answerquestionsifthereareany.Dialogue8Performasatourguide.Youtakethetouriststotherestaurantforlunch.Twoofthemarenotsatisfiedwiththerestaurantandwanttochangetoanotherone.Yourdialoguewiththesestouristswillincludethefollowingpoints:Showyouragreementordisagreement.Providesomereasonsforyouragreementordisagreement.Offersomesuggestionstothetourists.Answerquestionsifthereareany.Dialogue9Performasatourguide.YouareonthewaytoConfuciusTemple.Theguestsareveryinterestedinit.Makeadialoguewithhim.Yourdialoguewillincludethefollowingpoints:A.IntroducetheimportanceofConfuciusinChinesehistory.B.Giveabriefintroductiontothetemple.C.Answerquestionsifthereareany.Dialogue10Performasalocalguide.YouaretakingatourgrouponthewaytothescenicspotduringtheSpringFestival.ThetouristsareinterestedinChinesetraditionalfestivals.Yourdialoguewillincludethefollowingpoints:A.GiveabriefintroductiontoChinesetraditionalfestivals.B.GiveabriefintroductiontothecustomsoftheSpringFestival.C.Answerquestionsifthereareany.Dialogue11Performasalocalguide.Youareonthewaytothenextscenicspot,anditwilltakeyou3hoursbycoach.Inordertoenliventheatmosphere,youwouldliketoorganizesomegames.YouturntoMr.Smith,thetourleader,forhelp.Yourdialoguewillincludethefollowingpoints:A.ExplaintoMr.Smiththepurposeofthegames.B.Clarifytherules.C.Invitehimtojoininthegame.D.Awardaprizetothewinner.E.Answerquestionsifthereareany.Dialogue12Performasalocalguide.Amemberofaninboundgroupaskstocancelhisjourneyforanemergencyathome.Yourdialoguewillincludethefollowingpoints:A.Askforthereasonsforcancellation.B.Soothethetourist.C.Tellhimhecantalktohistravelagentabouttravelinsuranceclaimsandthepossibilityofarefundonanyunusedportions.D.Tellhimtheagencymayofferhelpforhisleavingbutallexpensesincurredaretobecoveredbyhimself.E.Answerquestionsifthereareany.Dialogue13Performasalocalguide.Asscheduled,thegroupwillvisittheMountainTaithismorning.Butitrainsheavilyandit’sverydangerousforthegueststogovisiting.Youaretalkingwiththetourleader.Yourdialoguewillincludethefollowingpoints:A.Analyzethedangerofgoingonthetourinsuchaheavyrain.B.Giveexplanations.C.Offersolutions.D.Answerquestionsifthereareany.Dialogue14Performasatourguide.Todayisafreeday,someyoungtouristsrequestthattheygoswimminginanearbybeach.Makeadialoguewiththem.Yourdialoguewillincludethefollowingpoints:A.Tellthemopenwatersthatarenotintendedforswimmeraredangerousforswimming.B.Forbidanyswimmingwithoutpermission.C.Tellthemtheycanusetheswimmingpoolinthehotel.D.Answerquestionsifthereareany.Dialogue15Performasalocalguide.AnAustraliantouristwantstobuyasilkcarpetbutunfortunatelyitiscurrentlyoutofstock.Sheasksyoutoassistinthepurchaseandarrangefortheshipmentwhenitisavailable.Makeadialoguewiththetourist.Yourdialoguewillincludethefollowingpoints:A.Suggestthatthetouristhavedirectcontactwiththeshopmanager.B.Suggestthetouristdiscusswiththemanagerthedetailsoftheprice,payment,shipmentanddeliveryonlinewhenthecarpetisavailable.C.Telltouristonlinetransactionismoreconvenient.D.Exchangee-mailaddresseswiththetourist,incasethereareanycomplicationsthatrequirefurthercommunication.E.Answerquestionsifthereareany.Dialogue16Performasatourguide.Atouristisgrumblingatthedirtybowlandthedelayedserviceoftherestaurant.Makeadialoguewiththetourist.Yourdialoguewillincludethefollowingpoints:A.Apologize.B.Giveexplanations.C.Offersolutions.D.Answerquestionsifthereareany.Dialogue17Performasalocalguide.SomeIrishtouristsareinterestedinChineseteaandtheyaskyoutomakesomerecommendations.Yourdialoguewillincludethefollowingpoints:A.BrieflyintroduceChineseteas.B.Uponrequest,tellthemthedifferencebetweenblackteaanddarktea.C.Makesomerecommendations.D.Answerquestionsifthereareany.Dialogue18Performasalocalguide.SomeforeigntouristsareinterestedinChinesesquaredance.Theywanttoknowmoreaboutit.Yourdialoguewillincludethefollowingpoints:A.BrieflyintroduceChinesesquaredance.B.Tellthemtheymayhaveacloselookatsquaredanceonthesquarenearthehotelduring6p.m.to8p.m..C.AnswerquestionsifthereareanyDialogue19Performasthelocalguide.Thetourleadertellsyouthatsomeguestsvomitseverely.Makeadialoguewiththetourleader.Yourdialoguewillincludethefollowingpoints:A.Inquirethedetails.B.Suggestthattheymaybesufferingfromfoodpoisoning.C.Offersolutions.D.Answerquestionsifthereareany.Dialogue20Performasatourguide.Intheendoflunch,twotouristsaskyouaboutwhenandwheretogoshopping.Makeadialoguewiththetourists.Yourdialoguewillincludethefollowingpoints:A.Tellthetouriststhisafternoonisfreetimeforthem.B.TellthemtherearedifferentwaysofpaymentandthemostpopularoneisAlipay.C.Introducesomesouvenirshopsinsideandoutsidethehotel.D.Givesomeprecautions.E.Answerquestionsifthereareany.Dialogue21Performasalocalguide.AnAmericantouristinyourgroupisapiousChristian.HehandsoutcopiesofBibleandotherreligioussouvenirstothelocalpeople.Makeadialoguewiththetourist.Yourdialoguewillincludethefollowingpoints:A.Showyourrespecttohisreligiousbelief.B.ShareChina’sreligiouspolicywithhimandtellhimhecannotdosoinChina.C.Answerquestionsifthereareany.Dialogue22Performasatourguide.Accordingtotheplan,yourgroupwillseeashowtonight,butoneofyourtouristssaysheistootiredandifpossible,hewouldliketoseeittomorrowevening,butgroupticketsfortheshowcannotbecanceledorrescheduled.Yourdialoguewiththetouristwillincludethefollowingpoints:A.Tellthetouristtherequestcannotbegrantedandexpressyourapology.B.Clearlyexplainthesituationandgiveyoursuggestion.C.Hopetogetyourtourist’sunderstanding.D.Answerquestionsifthereareany.Dialogue23Performasalocalguide.Twoforeigntouriststellyouthattheygetintouchwiththeirlonglostfriendsandwanttoinvitethemtotakepartintheactivitiesofthetourgroup.Yourdialoguewillincludethefollowingpoints:A.Figureouttheidentitiesoftheguests’friends.B.Tellthemthatyou’llhavetogetthepermissionofthetourleaderandothertouristsfirst.C.Tellthemcertainformalities(suchasprovidingvaliddocuments,fillingouttheformandpayingforthetour).D.Answerquestionsifthereareany.Dialogue24AtourguideisshowingagroupofforeigntouristsaroundtheAncientCultureStreet.Thetouristsshowspecialinterestinsomesouvenirs.Yourdialoguewillincludethefollowingpoints:A.GiveabriefintroductiontoChinesecalligraphyandChina’sfourtreasuresofstudy.B.Giveprecautions.C.Givetouristssometipsonbargain.D.Answerquestionsifthereareany.Dialogue25Performasatourguide.Aforeignreligioustourgroupwishestogotochurchduringtheweekend.Makeadialoguewiththetourists.Yourdialoguewillincludethefollowingpoints:A.Tellthemthatyouwillgetpermissionfromtheadministrationsofreligiousaffairsandpublicsecurityorgansfirst.B.Replytothemyourpositiveconfirmation.C.Tellthemsomedosanddon’tsinreligiousplaces.D.Answerquestionsifthereareany.Dialogue26Performasalocalguide.AtouristtellsyouthatheloseshiscameraafterthetourofDamingLake.Makeadialoguewiththetourist.Yourdialoguewillincludethefollowingpoints:A.Comfortthetourist.B.Trytoknowthedetailsofthecaseandrepeatsomeimportantinformation.C.Offerpossiblesolutionstothecase.D.Answerquestionsifthereareany.Dialogue27Performasatourguide.Youarebiddingfarewelltoatourgroup.Beforecheckingout,therearealotofthingstoattendto.Yourdialoguewillincludethefollowingpoints:Checkthenumberoftheluggagewiththetourists.Remindthetouriststoconfirmtheirownarticles,especiallythetravelcertificatesandvaluables.Askthetouristsifthereisanythingyoucandoforthemaftertheirdeparture.D.Answerquestionsifthereareany.Dialogue28Performasatourguide.Thetourgroupisnowonthewaytotheairport.Bidafarewelltothetourgroup.Yourdialoguewillincludethefollowingpoints:A.Reviewthewholetourprocessandthanktheguestsfortheirgoodcooperation.B.Askthetouristsforsomeadvice.C.Makeanapology