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GreeningCompanies
2
GreeningDigitalCompaniesReport2024
Copyrightandpublicationinformation
Requiredcitation:ITUandWBA.2024.GreeningDigitalCompanies2024.GenevaandAmsterdam.
ISBN978-92-61-39581-0
?InternationalTelecommunicationUnionandWorldBenchmarkingAlliance,2024
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orWBAendorsesanyspecificorganization,productsorservices.TheunauthorizeduseoftheITUorWBAnamesorlogosisnotpermitted.Ifyouadapttheworkunderthislicense,thenyoumustlicenseyourwork
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Third-partymaterials.Ifyouwishtoreusematerial
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Theriskofclaimsresultingfrominfringementofanythirdparty-ownedcomponentintheworkrestssolelywiththeuser.
Generaldisclaimers.ThedesignationsemployedandthepresentationofthematerialinthispublicationdonotimplytheexpressionofanyopinionwhatsoeveronthepartofITU,orWBAconcerningthelegalstatusofanycountry,territory,cityorareaorofitsauthorities,orconcerningthedelimitationofitsfrontiersor
boundaries.Dottedanddashedlinesonmaps
representapproximateborderlinesforwhichthere
maynotyetbefullagreement.Theideasandopinionsexpressedinthispublicationarethoseoftheauthors;
theydonotnecessarilyreflectthoseofITUand
WBA.Thementionofspecificcompanies,products
orservicesdoesnotimplythattheyareendorsedor
recommendedbyITUorWBAinpreferencetoothersofasimilarnaturethatarenotmentioned.Errorsand
omissionsexcepted;thenamesofproprietaryproductsaredistinguishedbyinitialcapitalletters.AllreasonableprecautionshavebeentakenbyITUandWBAtoverifytheinformationcontainedinthispublication.However,thepublishedmaterialisbeingdistributedwithout
warrantyofanykind,eitherexpressedorimplied.Theresponsibilityfortheinterpretationanduseofthe
materiallieswiththereader.InnoeventshallITUorWBAbeliablefordamagesarisingfromitsuse.
Acknowledgements
ThisreportwaswrittenbyMichaelMinges(WBA)
andRosieMcDonald(ITU),withcontributionsfrom
VanessaGray(ITU).TheauthorswishtothankexpertsfromWBA(PernillaBergmark,LuisCosta),ITU(ReynaUbeda),Orange(Jean-ManuelCanet)andGSMA
(GeorgeKamiya)whogenerouslycontributedtheirtimeandinsightstoreviewingthereport.
Design:StrategicAgenda|
3
GreeningDigitalCompaniesReport2024
TableofContents
Listoftables,figuresandboxes4
Acronymsandabbreviations
6
Foreword
7
Executivesummary9
AboutITUandWBA11
1Climateimpactofdigitalcompanies13
2
Scope3emissions
21
2.1
Introduction
22
2.2
AnalysisbyScope3emissioncategory
29
2.2.1
Purchasedgoodsandservices
29
2.2.2
Capitalgoods
30
2.2.3
Fuel-andenergy-relatedactivities
31
2.2.4
Upstreamtransportationanddistribution
32
2.2.5
Wastegeneratedinoperations
33
2.2.6
Businesstravel
34
2.2.7
Employeecommuting
36
2.2.8
Upstreamleasedassets
37
2.2.9
Downstreamtransportationanddistribution
38
2.2.10
Processingofsoldproducts
39
2.2.11
Useofsoldproducts
40
2.2.12
End-of-lifetreatmentofsoldproducts
41
2.2.13
Downstreamleasedassets
43
2.2.14
Franchises
44
2.2.15
Investments
45
2.3
Scope3targets
47
3
Assessment
49
4
Conclusions
51
5
Annex
56
5.1Assessmentmethodology65
5.1.1Target
65
5.1.2Data65
5.1.3Performance65
5.1.4Assessmentexample
66
4
GreeningDigitalCompaniesReport2024
Listoftables,figuresandboxes
Tables
Table2.1:Mostrelevantcategoriesfordigitalcompanyindustries28
Table2.2:Devicesrecoveredbytelecommunicationoperators,202243
Table2.3:Singtelinvestmentemissions,202246
Table2.4:CompanieswithmeasurableScope3targets,202347
Table4.1:CurrentandemergingScope3emissiondisclosurerequirements55
Table5.1:Companyoverview57
Table5.2:AssessmentcalculationforApple68
Table5.3:Assessmentscore70
Table5.4:ScienceBasedTargetinitiative(SBTi)emissionsreductiontarget79
Figures
Figure1.1:Top10companiesbyoperationalScope1and2emissions,20221
4
Figure1.2:Top10companiesbyelectricityusedandcompaniespurchasing100percent
renewableelectricity,202215
Figure1.3:Topcorporatepurchasersofrenewableenergy,GW,202216
Figure2.1:Threescopesofemission23
Figure2.2:Sourceofdigitalcompanyemissions,202223
Figure2.3:Emissionsaremutuallyexclusive
24
Figure2.4:Emissionsarecounterbalanced25
Figure2.5:Doublecountingallowed26
Figure2.6:NokiadistributionofScope3emissions,202227
Figure2.7:Top10companiesbyabsoluteandrelativeemissions,Category1-Purchasedgoods
andservices,202229
Figure2.8:Applesuppliercleanenergyprogramme30
Figure2.9:Top10companiesbyabsoluteandrelativeemissions,Category2-Capitalgoods,202231
Figure2.10:Top10companiesbyabsoluteandrelativeemissions,Category3-Fuel-andenergy-related
activities,202231
Figure2.11:Top10companiesbyabsoluteandrelativeemissions,Category4-Upstreamtransportation
anddistribution,202232
Figure2.12:Top10companiesbyabsoluteandrelativeemissions,Category5-Wastegenerated
inoperations,202234
Figure2.13:Top10companiesbyabsoluteandrelativeemissions,Category6-Businesstravel,202234
5
GreeningDigitalCompaniesReport2024
Figure2.14:Capgeminibusinesstravelemissions35
Figure2.15:Top10companiesbyabsoluteandrelativeemissions,Category7-Employeecommuting,202236
Figure2.16:Infosysemployeecommutingemissions;andtop10companiesbycommutingemissions
peremployee,202237
Figure2.17:Top10companiesbyabsoluteandrelativeemissions,Category8-Upstreamleasedassets,202238
Figure2.18:Top10companiesbyabsoluteandrelativeemissions,Category9-Downstreamtransportation
anddistribution,202239
Figure2.19:Top10companiesbyabsoluteandrelativeemissions,Category10-Processingofsold
products,202239
Figure2.20:Top10companiesbyabsoluteandrelativeemissions,Category11-Useofsoldproducts202241
Figure2.21:Top10companiesbyabsoluteandrelativeemissions,Category12-End-of-lifetreatment
ofsoldproducts,202242
Figure2.22:Top10companiesbyabsoluteandrelativeemissions,Category13-Downstreamleased
assets,202244
Figure2.23:Companiesbyabsoluteandrelativeemissions,Category14-Franchises,202245
Figure2.24:Top10companiesbyabsoluteandrelativeemissions,Category15-Investments,202246
Figure3.1:Companiesscoringatleast75percentontheclimateassessment50
Boxes
Box2.1:Emissionallocationprinciples24
Box2.2:Innovativewastemanagement33
Box2.3:Intelemployeebusinesstravel35
6
GreeningDigitalCompaniesReport2024
Acronymsandabbreviations
AIArtificialintelligence
CO2eCarbondioxideequivalent
CSDDDCorporateSustainabilityDueDiligenceDirective
CSRDCorporateSustainabilityReportingDirective
DIBDigitalInclusionBenchmark
EPRExtendedproducerresponsibility
ESGEnvironmental,socialandgovernance
EUEuropeanUnionFYFiscalyear
GHGGreenhousegas
GPUGraphicsprocessingunit
HQHeadquarters
ICTsInformationandcommunicationtechnologies
IEAInternationalEnergyAgencyIoTInternetofThings
IPCCInternationalPanelforClimateChange
ISOInternationalStandardisationOrganisation
ISSBInternationalSustainabilityStandardsBoard
ITInformationtechnology
ITUInternationalTelecommunicationUnion
kW,kWhkilowatt,kilowatt-hours
MW,MWhMegawatt,megawatt-hours
SBTiScienceBasedTargetsinitiative
UNUnitedNations
USDUnitedStatesdollar
TW,TWhTerawatt,terawatt-hours
WBAWorldBenchmarkingAlliance
7
GreeningDigitalCompaniesReport2024
Foreword
Inaneramarkedbyrapidtechnologicaladvancementandanurgentcallforenvironmentalsustainability,digital
technologycompaniesstandattheforefrontoftheglobaltransitiontoanet-zerosociety.Theenvironmentalimpactofthedigitalindustryiscomplex,presentingbothbenefitsandsignificantchallenges.Theirpotentialtodrive
climatechangemonitoring,energyoptimization,andtheadoptionoflow-emissiontechnologiesbecomesevident;
yet,digitalizationalsosparksenvironmentalconcerns,includingaboutincreasedenergyandwaterconsumption,rawmaterialdepletion,ande-waste.Forexample,the
GlobalE-wasteMonitor2024
reported62billionkgof
e-wastewasgeneratedgloballyin2022.
ThisthirdeditionoftheGreeningDigitalCompaniesreport,acollaborativeeffortbytheTelecommunication
DevelopmentBureau(BDT)oftheInternationalTelecommunicationUnion(ITU)andtheWorldBenchmarking
Alliance(WBA),assessesgreenhousegas(GHG)emissionsandenergyuseof200digitalcompanies.Thereport
offersadetailedanalysisofdata,deliveringinsightsintobestpracticesaimedatimprovingcompanies’emission
reductionperformance,advancingtowardslow-carbonoperations,andenhancedclimatereporting.Thereporthasrevealedthattheracetodevelopartificialintelligence(AI)andexpanddatacentersisdrivingunprecedentedgrowthinthedigitalsector,yetitisalsofuellingasharpriseinGHGemissionsandenergyconsumption.Thesecompaniesaremakingsignificantinvestmentsinrenewableenergy,yetthechallengesofintegratingtheseresources,especiallyasAI-drivenenergydemandsgrow,remainsubstantial.
Whilemanydigitalcompaniesdisclosetheiroperationalemissions,asignificantportionoftheircarbonfootprint
-relatedtotheirentirevaluechain,includingsuppliers,transportation,andproductuse-remainsunderreported.Ofthe200companiesreviewed,onlyafractionfullydisclosesthesebroaderemissions,whichareonaverage,
sixtimeslargerandthereforeoftenconstitutemostoftheirenvironmentalimpact.Moreover,just42companies
havecommittedtoreducingtheseemissionsacrossallrelevantcategories,underscoringtheneedformore
comprehensiveandtransparentreportingpractices.AddressingthecomplexitiesofGHGemissionreportinginthedigitalsectorrequiresconcertedeffortstowardsstandardization,transparency,andambitiousreductiontargets.
Asregulatorybodiestightenemissionreportingrequirements,itisclearthatdigitalcompaniesmustbalancetheir
innovativedrivewithastrongercommitmenttoenvironmentalsustainability.Tosupportthis,thereportrecommendsthatgovernmentsshouldestablishapproachesformonitoringofnationalICTsectorGHGemissionsandenergyuse,andplayaroleinacceleratinggreenenergyavailability.
Thereportshedslightonthedisparitiesinrenewableenergyadoptionacrossregions.Whilecompanies
headquarteredinEuropeleadinsourcing100percentrenewableelectricity,thoseinEastAsiadominateinoverallelectricityconsumption,oftenrelyingheavilyonnon-renewablesources.Thisimbalancehighlightstheneedforamoreequitableglobalapproachtoenergysustainabilityinthedigitalsector.
Datafromthisreporthighlightsthatthe200companiesassessedcollectivelyaccountfornearly1percentofglobalGHGemissionsandaround2percentofelectricityusewiththeactualnumberscertainlyhighersincecompanies
donotreportedacrossallGHGemissioncategories.Thegoalofachievinga“twintransition”-simultaneouslyadvancingdigitalgrowthandenvironmentalsustainability–isfacingchallengesasthesector’scarbonfootprintcontinuestogrow,raisingconcernsaboutitsprogresstoglobalclimategoals.
8
GreeningDigitalCompaniesReport2024
Thedigitalsectorhasthepotentialtoleadinthefightagainstclimatechange,butthisrequiresarenewedfocus
onreducingemissionsacrosstheentirevaluechain,investinginsustainableenergysolutions,andensuringthat
therapidadvancementsinAIdonotcomeatthecostofourplanet’sfuture.Findingsofthereportwillbeused
tomonitorICTsectorcommitmentstowardsnet-zeroandprogressonITU’s
GreenDigitalAction
.ITUandWBA
remaincommittedtosupportingdigitalcompaniesintheseendeavours,drivingtheinformationandcommunication
technologysectortowardsamoresustainableandlow-carbonfuture.Weinviteyoutoexplorethedataandexamplesinthisreport.
DrCosmasLuckysonZavazava
Director,TelecommunicationDevelopmentBureauInternationalTelecommunicationUnion
MsLourdesO.Montenegro
Director,ResearchandDigitisationWorldBenchmarkingAlliance
9
GreeningDigitalCompaniesReport2024
Executivesummary
Digitaltechnologycompaniesarepivotalintheglobaltransitiontoalow-carboneconomy,spearheading
initiativestoreducegreenhousegas(GHG)emissionsthrough,interalia,significantinvestmentsin
renewableenergyandbyenablingothersectors
tolowertheiremissionsviadigitalproductsand
services.Advancementsintechnologieslikethe
InternetofThings,roboticsandartificialintelligence,offerpotentialforclimatechangemonitoring,
energyoptimization,andadoptionoflow-emissiontechnologies.However,digitalizationalsohas
considerableimpactsontheenvironmentincludingGHGemissions,energyandwaterconsumptionande-waste.
ThisjointInternationalTelecommunicationUnion(ITU)andtheWorldBenchmarkingAlliance(WBA)report,nowinitsthirdedition,evaluatestheGHGemissionsandenergyuseof200leadingdigitalcompanies.
Thereportoffersinsightsandbestpracticestohelpthesecompaniestoimprovetheiremissionsreductionperformance,achievelow-carbonoperationsand
improvetheirclimatereporting.
This2024editionofthereportfocusesoncorporatevaluechain(Scope3)emissions.Scope3emissions,whichincludeupstreamanddownstreamactivities,accountforthefargreaterpartoftheemission
footprintofdigitalcompanies.ThereportfoundthatScope3emissionsare,onaverage,oversixtimes
greaterthanoperational(Scope1and2)emissions,underscoringtheircriticalroleinacompanycarbonfootprint.
Scope1and2emissionsforthe166digitalcompaniesthatdiscloseclimatedata(accountingfor98percentoftherevenueofthe200companies)were293milliontCO2ein2022,or0.8percentoftheworldtotal
energy-relatedemissions.Thetop10highestScope
1and2emittingcompanies–allfromEastAsiaor
theUnitedStates–accountedfor55percentofthe
total.Allbutoneofthetenreportedanincreasein
operationalemissionsin2022.WorrisomeisthateightofthetenhavenotsubmittedatargettotheScienceBasedTargetinitiative(SBTi)committingthemto
reduceScope1and2emissionswithina1.5°Calignedscenario.
Ofthe200companies,148reportedtheirelectricityconsumption,estimatedat518TWhin2022or
1.9percentoftheworldtotal.Thetop10with
thehighestconsumptionlevelswerereportedby
companiesheadquarteredinEastAsiaandtheUnitedStates.Thesetenconsumed51percentofthe
totalelectricityreportedbyallcompanieswiththeir
consumptionrising9percentin2022.Four(Alphabet,Amazon,MicrosoftandDeutscheTelekom)purchase100percentrenewableelectricityalthoughtheyare
notalwaysgettingitwheretheyneedit.Twoofthe
Asiancompanies(SamsungandTSMC)belongto
RE100,agroupwhosemembersarecommittedto
procuring100percentrenewableelectricity.However,theirtargetdateforreaching100percentisfarinto
thefuture(2050and2040respectively).ThethreeChinaheadquarteredtelecommunicationsoperatorsonthelisthavenotmadecommitmentstowards
100percentrenewableelectricity.
Additionally,103companiesprovideddataonthe
proportionofrenewablestheypurchasedin2022.
Notably,16companiesreportedsourcing100percentrenewableelectricity.Thedatahighlightregional
disparities,withcompaniesheadquarteredinEastAsiadominatinginelectricityconsumption,whilecompaniesheadquarteredinEuropeleadinrenewableelectricityusage.CompaniesheadquarteredintheUnitedStatesfitintobothcategories.Thissuggestsvaryinglevels
ofavailability,emphasisandprogressonrenewableenergyadoptionacrossdifferentregions.
InregardstoScope1and2emissionsreductions,justoverhalfofthedigitalcompanieshavesubmitteda
targettotheScienceBasedTargetinitiative(SBTi).However,only69havebeenvalidatedbySBTiandtheycoveronly19percentofthe200companies’totalemissions.
ThereiswidevariabilityinthedisclosureofScope3
emissionsamongdigitalcompanies.Somecompanies
providecomprehensivedataacrossallrelevant
categories,whileothersomitsignificantportions.Manycompaniesfacechallengesinaccuratelycalculating
andattributingScope3emissions,includingalackofdatafromsuppliers,doublecountingandinconsistentapplicationofemissionallocationprinciples.
10
GreeningDigitalCompaniesReport2024
Discouragingly,lessthanhalfofthecompaniescoveredprovideafullinventoryoftheirScope3emissions.
GiventhatScope3emissionsare,onaverage,over
sixtimesgreaterthanScope1and2emissions
combined,thereissignificantpotentialforcarbon
reductioninthisarea.Italsohighlightstheimportanceforthe125companieswhichdonotdiscloseafull
Scope3emissioninventorytotrackandmonitortheseemissions.
While103digitalcompaniescoveredinthisreport
havesubmittedanemissionsreductiontargetto
SBTi,only73haveaScope3target.Ofthose,the
scope,qualityandtransparencyofScope3targets
vary.Only27digitalcompanies(i.e.,14percentof
the200assessed)haveanon-intensitybasedScope3targetthatcoversallrelevantcategoriesandfor
whichthebaseyearemissionscanbedetermined.
EighteencompaniesareontrackwiththeirtargetwithareductioninScope3emissionsfromthebaseline.Scope3emissionsarerisingintheother9companies.Itshouldbeborneinmindthatthevastmajorityof
digitalcompanieshavenooranon-measurableScope3target.
AddressingthecomplexitiesofScope3emission
reportinginthedigitalsectorrequireseffortstowardsstandardization,transparency,andambitiousreductiontargets.Itisimportanttoenhancetransparency
bypubliclydisclosingemissionmethodologies
andadoptingstandardizedreportingframeworksandguidance.Measurementpracticesneedtobe
enhancedinordertoavoidinconsistenciesanddoublecounting.Itisparticularlyimportanttocollaboratewithsuppliersandserviceprovidersfordataandtoachievecomprehensiveemissionreductions.Byimproving
Scope3emissionreporting,digitalcompaniescan
strengthensustainabilityinitiativesandcontribute
meaningfullytoglobalclimateandenvironmentgoals.
AI’srapidadvancementisdrivinganincreasein
energyconsumptionandGHGemissionsfordigitalcompanies,exacerbatingclimatechange.Leading
cloudprovidersGoogle,Microsoft,andAmazonwhoalsohavesignificantinvolvementwithAI,reporta
62percentriseinoperationalGHGemissionssince
2020,reaching47millionmetrictonsin2023,anda
78percentincreaseinelectricityusage,nowover
100TWh-equivalenttotheenergyconsumptionof
thePhilippines.Thesecompaniesareinvestingheavilyinrenewableenergy,butchallengespersist,especiallywiththeintegrationofAIintensifyingenergydemands.
Despiteahandfulofcompaniessettingambitious
climatetargets,manyarenowfacingchallenges
meetingtheseamidthegrowingenergyneedsofAItechnologies.TomitigatetheenvironmentalimpactofAI,companiesmustbalanceinnovationwith
sustainabilityandimprovetransparencyinreportingAI’senvironmentalfootprint.
The2024editionoftheGreeningDigitalCompanies
reporthighlightsaconcerningtrend
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