酒店英語(yǔ) 課件 第九章酒吧服務(wù)

ChapterNine

BarServices

酒吧服務(wù)Baseontheabovepassage,decidewhetherthefollowingstatementsaretrueorfalse.WriteTfortrueandFforfalse.

1.____________Itisknownasa“cashbar”whenbarserviceisofferedtoguestsfreeofcharge.Thisisincontrastwithhostedbar,atwhichguestsareexpectedtopayfortheirowndrinks.2.____________Abartendershouldmaintaineyecontactwithin30secondswhiletakingordersoffoodandbeverage.3.____________Useofaguestpositionnumberingsystemcanhelpthebartendertoknowwhattheguestordered.4._____________Abartendermayworkinfullviewofthecustomerandperformhistakestodemonstrate.5._____________Neveraskforadrinkorderinamannerwhichcanbeanswered“yes”or“no”.6._____________Offeringabeveragebybrandnameifaguestdoesnotspecifyabrandofliquorisatypicalexampleofup-selling.VodkaRumGinWhiskyBrandyTequliaBloodyMaryMojitoGinandTonicWhiskyontheRocksManhattanBrandyandCokeTequilaSunriseManhattanMojitoBloodyMaryTequilaSunriseOldFashionedGinandTonicWhatclassiccocktailsdoyouknow?CommoncocktailsGinandtonicBloodyMaryManhattanMojitoWhiskyontherocksTequilaSunriseWarmup預(yù)熱練習(xí)

MatchthefollowingpictureswiththeirrelevantEnglishequivalent.Referencewords:bloodyMary,Singaporesling,ginandtonic,tonicwater,brandyandcoke,Longislandicetea,whiskyontherock,martini,sexonthebeach,Manhattan

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cocktailglassescocktailtoolsWhatcanIgetyou?Whatwouldyouliketodrink?What’llyouhave?請(qǐng)問(wèn)客人要喝點(diǎn)什么Anotherroundsir?Sameagain,madam?CanIgetyouanotherdrink,madam?積極推銷Areyouhereonbusiness/onholiday?Haveyoubeenanywhereyet?HaveyougotachancetoseeanythingofShenzhen?Whereareyoufrom?Whatawfulweather.What’stheweatherlikeoverthere?Areyouhavingagoodtime?與客人寒暄詢問(wèn)付款方式Areyouaguestatthehotel,madam?CanIchargethistoyourroom,sir?Whatdidthebartendersaywhenheservedtheguest?Whichdrinkshavebeenorderedbytheguests?Howdidthebartenderchatwithguests?Whatdidhesay?CaseStudy案例分析

1）Canthebartendertalkwiththeguestaboutthetopic“salary”?酒吧侍應(yīng)可以和客人聊工資的話題嗎？2）Whatiftheguestatthebardidn’tbringanycashorcreditcard,andforgothisroomnumber?如果客人沒(méi)有帶現(xiàn)金或信用卡，而且忘了自己的房號(hào)，該如何結(jié)賬？Translation翻譯

1)IntheUnitedStatesitiscustomaryforthewaitertopouricedwaterfortheguestsassoonastheyareseated.________________________________________________________________2)Howwouldyoulikethewhisky,straightorontherocks?_________________________________________________________________3)除了酒類飲料外，酒吧也提供各種不含酒精的飲料。______________________________________________________________4)關(guān)于“雞尾酒”這個(gè)名稱是怎么來(lái)的（comeabout）就有無(wú)數(shù)種說(shuō)法。_________________________________