管理人員表現(xiàn)評估報(bào)告(模板).doc

EXECUTIVE PERFORMANCE EVALUATION REPOR管 理 人 員 表 現(xiàn) 評 估 報(bào) 告員工資料Name Position姓名： 職位： Department Appraisal For部門： 評估事由： IIINDIVIDAUAL APPRAISAL評估項(xiàng)目1KNOWLEDGE OF THE JOB 業(yè)務(wù)知識Consider Knowledge of methods,procedures, standars of job requirements.指所需達(dá)到的工作方法、工作程序和工作標(biāo)準(zhǔn)。Complete grasp of all aspects. 安全掌握各個(gè)方面。Good understanding of practically all. 對各方面有很好的掌握。Adequate. 適當(dāng)掌握Knows some parts only. 僅僅了解其中一部分。Insufficient,needs constant coaching. 不能勝任工作，需要經(jīng)常接受培訓(xùn)。2.INTER-PERSONAL SKILLS 人際交往技能Consider dealing with superiors,peets,subordinate,guests and extemal contact. 指同上級、同級別的同事、下屬，客人的相處和同處界的聯(lián)系。Exceptional good human relation skills,exhibits tact and diplomacy,able to influence peers and superiors and commands respect from subordinates. 特別強(qiáng)的人際交往技能，體現(xiàn)出機(jī)靈和外交能力，在同級別的同事和上級中有影響力，并能博得下屬的尊重。Cenerally good human relation skills and can influence others.總體上良好的人際交往能力，并對他人有影響力。Sufficient human relations skills which sometimes falter when under pressure.足夠的人際交往技能，但有時(shí)在壓力下會(huì)覺得不自然。Needs improvement in dealings with some people and not always able to command respect from people. 需要提高同部分人的相處能力，不能經(jīng)常博得人們的尊重。Impersonal.Lacks insight and unskillful in dealings with people. 沒有人情味，缺乏洞察力和人際交往技能。3.PLANNINC AND ORGANISATION ABILITY 計(jì)劃和組織能力Consider the ability to anticipate business needs, priority setting, and efficiency in planning own work and that of others. 指預(yù)測生意需求的能力，主次分明，有效地/高效率地計(jì)劃自己和他人的工作。Habitually able to anticpate, maintains very high effetiveness習(xí)慣性地作出預(yù)測，并在部門內(nèi)保持高效率和有效性。Very effective and maintains high lecel of efficiency within department. 有效性高，并能在部門內(nèi)保持高效率。Meets effective and maintains high level of efficiency within department. 達(dá)到一定的效率和有效性。Efficiency and effectiveness sometimes fall short of job demands. 有時(shí)效率和有效性不能滿足工作需求。Total inefficient and ineffective. 總體上缺乏效率和有效性。4.DECISION MAKING 決策能力Consider resourcefulness, ability to obtain/analyze facts and applySound judgment/recommendations including introduction of changes/new ideas. 指能夠隨機(jī)應(yīng)變，能夠獲得/分析事實(shí)和運(yùn)用合理的判斷/建議，包括引進(jìn)一些革新的建議。Exceeptionally sond judgements, resourceful, innovative and has long-tem views. 特別強(qiáng)的判斷能力，能隨機(jī)應(yīng)變，具有創(chuàng)新精神和遠(yuǎn)見。Good judgement. 良好的判斷能力。Generally correct in decision-making related to own department. 總體上在處理部門內(nèi)部事務(wù)時(shí)決策正確。Sometime make bad decisions. 有時(shí)做出不正確的決定。Poor in decision making. 決策能力差。5.CONTROL控制能力Consider ability to meet targets, control of resources. 指達(dá)到目標(biāo)，控制資源的能力。Habitually meets target set even under unfavorable climate, able to maximize utilization of resources. 通常即使在不利的情勢下也能達(dá)到預(yù)定的目標(biāo)并能最大限度地利用資源。Always meets targets set and good control over utilization of resources.通常都能達(dá)到預(yù)定目標(biāo)并很好控制資源的利用。Has difficulty in meeting some targets.大體上能達(dá)到預(yù)定目標(biāo)并很好控制資源和利用。Always unable to meet targets set.在達(dá)到某些目標(biāo)時(shí)有困難。Always unable to meet targets.通常不能達(dá)到預(yù)定目標(biāo)。6.TRAINING& STAFF DEVELOPMENT 培訓(xùn)和員工發(fā)展Consider extent of on-job training in department and owm involvement in staff development.指在部門廣泛開展崗位培訓(xùn)，并致力于員工發(fā)展。Fully committed to training so thst on-job training in need areas is carded out.完全承擔(dān)培訓(xùn)任務(wù)，使崗位培訓(xùn)在相關(guān)的區(qū)域能夠得以實(shí)施。Well committed to training and staff development.很好地承擔(dān)起培訓(xùn)和員工發(fā)展的任務(wù)。Sufficient on-job training and staff development.部門內(nèi)部開展足夠的崗位培訓(xùn)。On-job training in department is occasionally lapsed.崗位培訓(xùn)偶爾在部門不能得以開展。Has no interest in training and staff development,on-job training is minimal.對培訓(xùn)和員工發(fā)展沒有興趣，很少開展崗位培訓(xùn)。7.DELEGATION 指派工作Consider the ability to delegate without losing control.指在控制全局的情況下指派工作任務(wù)。Has a high trust in staff a capability, delegates as much as possible with good follow up.充分相信員工的能力，通常能盡量多地向員工指派工作任務(wù)并能很好地跟進(jìn)。Delegates most work which can be handled by subordinates.向下屬指派大多數(shù)他們能完成的工作任務(wù)。Delegates sufficiently.能充分指派工作任務(wù)Occasionally prefers to do work can be delegated to subordinates.偶爾親自完成能夠指派給下屬的工作任務(wù)。Has low trust in staff, handles all details personally.對員工的信任度很低，親自處理所有的工作細(xì)節(jié)。8.ATTITUDE 態(tài)度Consider the behavior towards work, superiors, Hotel interests, and the ability to accept Criticism,and change.指面對工作、上級、酒店利益所采取的態(tài)度，和接受批評意見和變化的能力。Always positive , willing to accept changes and take criticism well.總是積極向上，樂意接受各種變化和批評意見。Always positive even when under pressure.即使在有壓力的情況下也總是能積極向上。Generally positive except when under pressure.除了有壓力，在其他情況夏都能積極向上。Negative at time.偶爾比較消極。Negative&Irresponsible.消極，沒有責(zé)任心。9.SETTING EXAMPLES. 樹立榜樣Conside personal attitude, attire,and work habit, motivation of staff and inspiration of team work.指個(gè)人態(tài)度、穿著、工作習(xí)慣，對員工的推動(dòng)力和對團(tuán)隊(duì)工作的激勵(lì)。Excellent seff-discipline, gains respect from all, inspires good teamwork.自律能力強(qiáng)，受到所有人的尊重，能有效激發(fā)團(tuán)隊(duì)的合作。Sets good example for staff and peers.在員工和同級別的同事中樹立好的榜樣。Meets standards required for the function.符合工作職責(zé)標(biāo)準(zhǔn)。Occasionally fails o meet standars required for the function.偶爾達(dá)不到工作職責(zé)標(biāo)準(zhǔn)。Sets bad example.樹立不好的榜樣。10.ATTENDANCE 出勤Consider punctuality and responses positively when asked to put inextra time.指嚴(yán)格守時(shí)，并樂意接受加班。Always present, punctucal and responses positively when asked to put in extra time.當(dāng)被要求加班時(shí)，總是準(zhǔn)時(shí)到達(dá)，并且無任何怨言。Always present and punctual.通常都能準(zhǔn)時(shí)出席。Rarely absent and late for work.工作中很少缺席和遲到。Occasionally absent and late for work.工作中經(jīng)常缺席和遲到。11.ADDITIONAL RESPONSIBLITIS 額外的職責(zé)Consider the present abilities of the incumbent and the rsadiness for additional sphere of work and Responsibilities.指在現(xiàn)有職位上體現(xiàn)出的能力和為其他工作領(lǐng)域和職責(zé)范圍所作的準(zhǔn)備。Ready for promotion/extension of the field of responsibilities.可升職或賦予更大的工作責(zé)任。Yes, almost ready.差不多已作好準(zhǔn)備。In the right direction.有此趨勢。In three years maybe.大約3年后。Not at all.不可能。12.COMMIENTS 評語Is there any factor which may have influenced the Executives perfomance favorably or unfavorably During this period of appraisal,if so, please describe.在評估期內(nèi)，是否有影響評估的有利或不利的因素存在，如果有，請?jiān)斒觥?Total Grade （1） Attendance 出勤率 （2） Misconduct Record過失記錄 （3） Others其它 （4） Recommendations建議行動(dòng)： Satisfactory of employment 試用期合格 Unsatisfactory of employment試用期不合格 Probation to be extended for another months. 試用期延長多 月Termination of employment終止雇傭 Promotion升職 Contract be contionued續(xù)簽合同13.OVERALL PERFORMANCE RATNIG 總體評估標(biāo)準(zhǔn)Excellent Would almost never be given.It is a truly outstanding and exceptional perfor優(yōu)秀 who performs constantly above Hotel standards with no faults or Supervision ever Being required 幾乎沒有人能夠獲得這一分?jǐn)?shù)，能獲得這一分?jǐn)?shù)的是一個(gè)真正杰出和特別優(yōu)秀的人，他/她各個(gè)方面的表現(xiàn)經(jīng)常超過酒店的標(biāo)準(zhǔn)，沒有任何缺點(diǎn)，也不需要任何監(jiān)督和管理。Very Good Civen to an Executive who maintains a high standard and often performs above 非常好 shows consistent initiative and requirs little supervision and only occasional corrective training 各個(gè)方面的表現(xiàn)都高于酒店的標(biāo)準(zhǔn)，顯示一貫的積極主動(dòng)性，很少需要監(jiān)督管 Good Given to an officer who normally performs