ISO基于風(fēng)險(xiǎn)的思維中英文版PPT課件

ISO9001 2015Risk basedthinking 1 Toexplaintheconceptofrisk basedthinkinginISO9001 2015 Purposeofthispresentation 2 Thispresentation DevelopedbytheISOsubcommitteeresponsibleforISO9001Availableforunrestrictedpublicuse 3 Whatisrisk basedthinking Risk basedthinkingissomethingwealldoautomaticallyandoftensub consciouslytogetthebestresult基于風(fēng)險(xiǎn)的思維是我們所有人都自動(dòng)地 經(jīng)常無意識(shí)地獲得最好的結(jié)果TheconceptofriskhasalwaysbeenimplicitinISO9001 thiseditionmakesitmoreexplicitandbuildsitintothewholemanagementsystem風(fēng)險(xiǎn)的概念一直隱含在ISO9001中 該版本使其更加明確 并將其構(gòu)建到整個(gè)管理系統(tǒng)中Risk basedthinkingensuresriskisconsideredfromthebeginningandthroughout基于風(fēng)險(xiǎn)的思維確保從一開始和整個(gè)過程考慮風(fēng)險(xiǎn)Risk basedthinkingmakespreventiveactionpartofstrategicandoperationalplanning基于風(fēng)險(xiǎn)的思維使預(yù)防性行動(dòng)成為戰(zhàn)略和業(yè)務(wù)規(guī)劃的一部分 4 WhereisriskaddressedinISO9001 2015 在ISO9001 2015中體現(xiàn)的風(fēng)險(xiǎn)在哪里 5 Introduction theconceptofrisk basedthinkingisexplained介紹 解釋基于風(fēng)險(xiǎn)的思維的概念Clause4 organizationisrequiredtodetermineitsQMSprocessesandaddressitsrisksandopportunities第4條 組織需要確定其QMS流程 并解決其風(fēng)險(xiǎn)和機(jī)會(huì)Clause5 topmanagementisrequiredto第5條 要求高層管理Promoteawarenessofrisk basedthinking提高對(duì)基于風(fēng)險(xiǎn)的思維的認(rèn)識(shí)Determineandaddressrisksandopportunitiesthatcanaffectproduct serviceconformity確定并解決可能影響產(chǎn)品 服務(wù)合規(guī)性的風(fēng)險(xiǎn)和機(jī)會(huì)Clause6 organizationisrequiredtoidentifyrisksandopportunitiesrelatedtoQMSperformanceandtakeappropriateactionstoaddressthem第6條 組織需要確定與質(zhì)量管理體系績效相關(guān)的風(fēng)險(xiǎn)和機(jī)會(huì) 并采取適當(dāng)措施加以解決 6 Risk basedthinkingisin Risk basedthinkingisin Clause7 organizationisrequiredtodetermineandprovidenecessaryresourcesClause8 organizationisrequiredtomanageitsoperationalprocessesClause9 organizationisrequiredtomonitor measure analyseandevaluatetheeffectivenessofactionstakentoaddressrisksandopportunitiesClause10 organizationisrequiredtocorrect preventorreduceundesiredeffectsandimprovetheQMSandupdaterisksandopportunitiesNote riskisimplicitwheneversuitableorappropriateismentioned clause7and8 第7條 組織需要確定和提供必要的資源第8條 組織需要管理其業(yè)務(wù)流程第9條 組織需要監(jiān)測(cè) 測(cè)量 分析和評(píng)估為應(yīng)對(duì)風(fēng)險(xiǎn)和機(jī)會(huì)而采取的行動(dòng)的有效性第10條 組織必須糾正 防止或減少不良后果 改善質(zhì)量管理體系 更新風(fēng)險(xiǎn)和機(jī)會(huì)注意 如果提及適當(dāng)或適當(dāng)?shù)脑?風(fēng)險(xiǎn)是隱含的 第7和8條 7 Whyuserisk basedthinking Successfulorganizationsintuitivelyapplyrisk basedthinkingbecauseitbringsbenefitsthat improvegovernanceestablishaproactivecultureofimprovementassistwithcomplianceassureconsistencyofqualityofproductsandservicesimprovecustomerconfidenceandsatisfaction成功的組織直觀地應(yīng)用基于風(fēng)險(xiǎn)的思維 因?yàn)樗鼛淼暮锰?改善治理建立積極主動(dòng)的改進(jìn)文化協(xié)助遵守確保產(chǎn)品和服務(wù)的質(zhì)量的一致性提高客戶信心和滿意度 8 HowdoIdoit Identifywhatyourrisksare itdependsoncontextUserisk basedthinkingtoprioritizethewayyoumanageyourprocessesISO9001 2015doesnotrequireformalriskmanagementISO31000Riskmanagement Principlesandguidelinesmaybeausefulreferencefororganizationsthatwantorneedamoreformalapproachtorisk butitsuseisnotobligatory 確定你的風(fēng)險(xiǎn) 它取決組織的環(huán)境使用基于風(fēng)險(xiǎn)的思維來優(yōu)化您管理流程的方式ISO9001 2015不需要正式的風(fēng)險(xiǎn)管理ISO31000風(fēng)險(xiǎn)管理 原則和指南可能是一個(gè)有用的參考 希望或需要一個(gè)更正式的風(fēng)險(xiǎn)方法 但不是強(qiáng)制性的使用 9 HowdoIdoit Balancerisksandopportunities平衡風(fēng)險(xiǎn)和機(jī)會(huì)Analyseandprioritizeyourrisks分析并優(yōu)先考慮您的風(fēng)險(xiǎn)whatisacceptable 什么是可接受的 whatisunacceptable 什么是不可接受的 Planactionstoaddresstherisks規(guī)劃應(yīng)對(duì)風(fēng)險(xiǎn)的行動(dòng)howcanIavoid eliminateormitigaterisks 如何避免 消除或減少風(fēng)險(xiǎn) Implementtheplan takeaction實(shí)施計(jì)劃 采取行動(dòng)Checktheeffectivenessoftheaction doesitwork 檢查動(dòng)作的有效性 它工作嗎 Learnfromexperience improve從經(jīng)驗(yàn)中學(xué)習(xí) 提高 10 Conclusions Risk basedthinking 基于風(fēng)險(xiǎn)的思維 isnotnew不是新的issomethingyouprobablydoalready是你可能已經(jīng)做的事情isongoing正在進(jìn)行ensuresgreaterknowledgeofrisksa