ebay店鋪描述模板

1、ebay店鋪描述模板篇一：ebay設(shè)置裝修店鋪裝修店鋪ebay店鋪裝修非常簡單且個(gè)性化，裝修店鋪能吸引更多買家瀏覽并喜歡上您的店鋪，同時(shí)帶來更多銷量。裝修店鋪創(chuàng)建一個(gè)適合業(yè)務(wù)背景的店鋪將會(huì)幫助您的店鋪脫穎而出，給買家樹立專業(yè)、高檔的店鋪形象，進(jìn)而受到更多買家的關(guān)注和喜愛，大幅提高市場核心競爭力。請(qǐng)按照下面步驟裝修ebay店鋪： 第一步： 以ebay美國站點(diǎn)為例，完成登錄后進(jìn)入“my ebay”頁面。第二步： 點(diǎn)擊“my ebay”頁面左側(cè)邊欄中的【selling manager pro】，進(jìn)入“專業(yè)版售賣專家”頁面。第三步： 在“selling manager pro summary“頁面右下

2、方的”manage my store“模塊中點(diǎn)擊【manage my store】，進(jìn)入”管理店鋪“頁面【圖1】。【圖1】第四步： 如您未開通“selling manager pro/專業(yè)版售賣專家”，可在“my ebay”頁面點(diǎn)擊【account】進(jìn)入“賬戶”頁面，在左側(cè)邊欄中點(diǎn)擊【subscriptions】進(jìn)入“訂閱”頁面；如已開通”ebay店鋪”，可點(diǎn)擊“basic store”/”premium store”/ “anchor store”對(duì)應(yīng)的【manage my store】進(jìn)入”管理店鋪“頁面【圖2】?！緢D2】第五步： 在“manage my store”頁面中點(diǎn)擊【store

3、 categories】進(jìn)入“管理店鋪分類”頁面，即可開始設(shè)置店鋪刊登物品分類【圖3】。提示：店鋪刊登物品的分類可讓物品更有條理，買家也可更方便的通過不同分類快速找到所需物品。店鋪刊登物品的分類將會(huì)出現(xiàn)在店鋪的左側(cè)導(dǎo)航欄中?！緢D3】第六步： 可在“管理店鋪分類”頁面點(diǎn)擊分類管理列表右上方的【add category】,新增店鋪刊登物品主分類【圖4】?！緢D4】第七步： 可在”添加店鋪分類”頁面【category name】下文本框中輸入主分類名稱，如需添加更多主分類可點(diǎn)擊下方的【add more categories】【圖5】。提示：主分類名稱不能超過30個(gè)字符（一個(gè)英文字母為一個(gè)字符）?！緢D5

4、】第八步： 在“管理店鋪分類”頁面中點(diǎn)擊主分類名稱，可進(jìn)入“管理店鋪主分類”頁面，點(diǎn)擊主分類管理列表右上方的【add category】,可新增子分類【圖6】【圖7】?！緢D6】【圖7】提示：1. 子分類名稱不能超過30個(gè)字符（一個(gè)英文字母為一個(gè)字符）。2. 如果子分類下還需添加二級(jí)分類，可參照添加子分類的步驟，點(diǎn)擊需要添加二級(jí)分類的子分類，在需要編輯的子分類頁面下操作【圖8】?！緢D8】第九步： 分類添加完成后，可在“管理店鋪分類”頁面點(diǎn)擊分類管理列表右上方的【reorder categories】重新排序【圖9】?！緢D9】第十步： 在“重新排序”頁面，可點(diǎn)選自動(dòng)排序方式【alphabetica

5、l order】（按字母順序排列）篇二：ebay買家溝通郵件模板_買家溝通郵件模板1. 當(dāng)收到買家的付款以后dear valued customer,your payment has been received for the following item. we will ship it within _ business days as promised. after doing so, we will send you a notification letter, with tracking number information if applicable.（中文：我們已經(jīng)收到了您訂購商

6、品的款項(xiàng)。我們將在承諾的個(gè)工作日內(nèi)為您發(fā)貨。商品發(fā)出后，您將會(huì)收到一封發(fā)貨提醒郵件，若您的訂單可以提供追蹤查詢，郵件內(nèi)亦會(huì)包含跟蹤號(hào)碼。）two points for clarification:（中文：兩點(diǎn)聲明）1. shipping charge: some buyers might think our shipping charge is high. but the fact is not, we charge you based on the actual shipping cost.（中文：關(guān)于運(yùn)費(fèi)：有的買家可能會(huì)認(rèn)為我們的運(yùn)費(fèi)偏高，其實(shí)不然，運(yùn)費(fèi)是根據(jù)實(shí)際運(yùn)輸成本來計(jì)算的）2. s

7、hipping time: because you bought the item from the other side of the world, it will need to be shipped and the shipping period the seller has no control over the amount of time it will take the shipping company to deliver the item to you. what we can ensure is that the item is shipped within certain

8、 biz days as promised.（中文：運(yùn)送時(shí)間：因?yàn)槟强鐕W(wǎng)購，所以商品的運(yùn)輸和派送時(shí)間較長且屬于賣家的不可控因素。但是我們可以保證我們的發(fā)貨是非常及時(shí)的。）therefore, please dont leave us with negative feedback. we wish your could give us positive ratings.（中文：因此我們希望您收到商品后給我們積極正面的而不是負(fù)面的評(píng)價(jià)。） yours sincerely,seller name or id2. 當(dāng)物品發(fā)出以后a. 如果使用的掛號(hào)運(yùn)輸方式，如ems或者掛號(hào)小包dear value

9、d customer,the postman just picked up your item from our office. it is estimated to arrive in 7-10 days in normal conditions. if not, please dont hesitate to contact us.（中文：您訂購的商品已經(jīng)交付郵局，估計(jì)正常情況下該商品將在7到10個(gè)工作日送達(dá)。如果在上述時(shí)間內(nèi)您沒有收到貨的話，請(qǐng)及時(shí)與我們聯(lián)系。）here is the tracking number of your parcel , and you can check t

10、he updated shipping information at .（中文：您的訂單包裹跟蹤號(hào)是 ， 您可以在 官方查詢網(wǎng)站 查詢包裹的物流狀態(tài)。） here are some kind reminders on rating sellers postage time and shipping charge. we warmly welcome your feedback（中文：以下是關(guān)于如何評(píng)價(jià)賣家的貨物運(yùn)輸時(shí)間和物流費(fèi)用的溫馨提示。）1. when rating sellers on postage time, please rate the seller on the time it

11、 took us them to mail theitem, not the time it took you to receive the item. sellers should not be held responsible for delays in mail services, international customs delays or for the time it took for your payment to clear. （中文：在給賣家的運(yùn)輸時(shí)間評(píng)分時(shí)，請(qǐng)根據(jù)賣家在接到您的訂單后的發(fā)貨速度來評(píng)分，而不要根據(jù)您花了多場時(shí)間才收到貨來評(píng)分。您不應(yīng)該讓賣家來承擔(dān)發(fā)生郵局運(yùn)輸

12、延誤、海關(guān)檢查延誤或者是您的款項(xiàng)到帳發(fā)生延誤等相關(guān)責(zé)任。）2. when rating the seller on postage and handling charges, remember that sellers may charge actual packaging material cost and a reasonable handling fee to cover the sellers time and direct cost associated with postage. for international transactions, you may also be res

13、ponsible for possible duties, taxes, and customs clearance fees as requested by country laws.（中文：在給賣家的郵費(fèi)和訂單處理費(fèi)用評(píng)分時(shí)，請(qǐng)記住賣家有可能會(huì)收一部分與成本相關(guān)的包裝材料費(fèi)和一些合理的訂單處理費(fèi)。對(duì)于國際網(wǎng)購，您還需要做好承擔(dān)有可能出現(xiàn)的關(guān)稅以及一些與清關(guān)相關(guān)的費(fèi)用的準(zhǔn)備。）thanks again for shopping with us and your great understanding. we sincerely hope our item and customer servi

14、ce can give you the best buying experience.yours sincerely,seller name or idb. 如果使用的是不掛號(hào)小包dear valued customer,the postman just picked up your item from our office. (we will write you another e-mail later to prove we shipped the item.) it is estimated to arrive in 14-21 days in normal conditions. if

15、 not, please do not hesitate to contact us. we shall do whatever we can to help you.（中文：郵局工作人員已取件（我們會(huì)給您一封單獨(dú)的發(fā)貨證明郵件）。正常情況下，您的商品預(yù)計(jì)將在14-21個(gè)工作日后達(dá)到。如果到時(shí)您沒有收到貨，請(qǐng)及時(shí)與我們聯(lián)系。） here are some kind reminders on rating sellers postage time and shipping charge:（中文：以下是關(guān)于如何評(píng)價(jià)賣家的貨物運(yùn)輸時(shí)間和物流費(fèi)用的溫馨提示。）1. when rating seller

16、s on postage time, please rate the seller on the time it took us them to mail the item, not the time it took you to receive the item. you should not hold sellers responsible for delays in mail services, international customs delays or for the time it took for your payment to clear.（中文：在給賣家的運(yùn)輸時(shí)間評(píng)分時(shí)，請(qǐng)

17、根據(jù)賣家在接到您的訂單后的發(fā)貨速度來評(píng)分，而不要根據(jù)您花了多場時(shí)間才收到貨來評(píng)分。您不應(yīng)該讓賣家來承擔(dān)發(fā)生郵局運(yùn)輸延誤、海關(guān)檢查延誤或者是您的款項(xiàng)到帳發(fā)生延誤等相關(guān)責(zé)任。）2. when rating the seller on postage and handling charges, remember that sellers may charge actual packaging material cost and a reasonable handling fee to cover the sellers time and direct cost associated with pos

18、tage. for international transactions, you may also be responsible for possible duties, taxes, and customs clearance fees as requested by country laws.（中文：在給賣家的郵費(fèi)和訂單處理費(fèi)用評(píng)分時(shí)，請(qǐng)記住賣家有可能會(huì)收一部分與成本相關(guān)的包裝材料費(fèi)和一些合理的訂單處理費(fèi)。對(duì)于國際網(wǎng)購，您還需要做好承擔(dān)有可能出現(xiàn)的關(guān)稅以及一些與清關(guān)相關(guān)的費(fèi)用的準(zhǔn)備。）thanks once again for shopping with us. we sincerely

19、 hope our item and customer service can give you the best buying experience.yours sincerely,seller name or idc. 寄出證明（作為無法在網(wǎng)上查詢的包裹的跟進(jìn)）dear valued customer,please find prove of items shipping in below picture. it is estimated to arrive in 14-21 days in normal conditions. if not, please do not hesitate

20、 to contact us. we shall do whatever we can to help you.yours sincerely,seller name or id3. 貨物發(fā)出后的第10天（針對(duì)于無法在網(wǎng)上查詢的包裹）dear valued customer,10 days have passed since your item was shipped. it should reach you very soon. in normal conditions, it takes around 10-21 days from china to usa（中文：距離貨物發(fā)出已經(jīng)10天了

21、，您應(yīng)該很快就能收到您訂購的商品。正常情況下，中國到美國的貨運(yùn)時(shí)間是10-21天）when you receive it, we sincerely hope that you will like it and appreciate our customer services. if there is anything you feel unsatisfied with, please do tell us. this will help us know what we should do to help you as well as how we should improve.（中文：希望您

22、到時(shí)候會(huì)喜歡我們的商品并滿意我們提供的客服。如果您有任何不滿意的地方，請(qǐng)務(wù)必告訴我們，以便我們知道如何能更好地為您服務(wù)。）if you are satisfied, we sincerely hope that you can leave us a positive comment, which is of vital importance to the growth of our small company.（中文：若您收貨后感到滿意，我們誠摯地希望您能給我們一個(gè)好評(píng)，因?yàn)檫@個(gè)對(duì)我們的業(yè)務(wù)發(fā)展是至關(guān)重要的。）please do not leaves us negative feedback.

23、 if you are not satisfied in any regard, please tell us.thanks once more for your purchase!yours sincerely,seller name or id4. 貨物發(fā)出后的第20天（針對(duì)于無法在網(wǎng)上查詢的包裹）dear valued customer,20 days have passed since your item was shipped. have you received it? in normal conditions, it takes around 10-21 days from ch

24、ina to usa.（中文：距離發(fā)貨已經(jīng)20天了。您收到貨了么？正常情況下的到貨時(shí)間是10-21天。） if you havent received your item and this situation lasts to the 30th day, please do contact us. a full refund will be issued to you with no excuse. we do not want to give you a bad buying experience even when the shipping is out of our control.（中

25、文：如果您在商品發(fā)出的30天后依然沒有收到貨，請(qǐng)務(wù)必與我們聯(lián)系。我們提供無條件的全額退款服務(wù)。盡管運(yùn)輸時(shí)間不是我們可以控制的，我們還是不能夠給您差的購物體驗(yàn)。）but if you receive it, we sincerely hope you can leave us a positive comment if you like it andappreciate our customer services.thanks once more for your purchase.yours sincerely,seller name or id5. 包裹妥投后（針對(duì)于在網(wǎng)上查詢的到包裹）de

26、ar valued customer,according the tracking information, the item has been successfully delivered to you. we sincerely hope you will like it and be satisfied with our customer services. if you have any concerns, please dont hesitate to contact us. we would like to do whatever we can do to help you out

27、.（中文：根據(jù)運(yùn)單跟蹤信息，您訂購的商品已經(jīng)安全地投遞到您手中了。我們衷心地希望您會(huì)喜歡我們的產(chǎn)品并對(duì)我們提供的客服感到滿意。如果您有任何問題，請(qǐng)告訴我們，我們將盡一切可能地為您提供幫助。）if you dont mind, please take your time and leave us a positive comment, which is of vital importance to the growth of our small company.（中文：如果您不介意的話，請(qǐng)抽時(shí)間給我們一個(gè)好評(píng)，因?yàn)檫@個(gè)對(duì)于我們小公司的業(yè)務(wù)發(fā)展來說是至關(guān)重要的。）please do not leave us negative feedback. if you are not satisfied in any regard, please contact us for solution.（中文：請(qǐng)不要給我們負(fù)面的評(píng)價(jià)。若是您有任何不滿意的地方，在評(píng)價(jià)前請(qǐng)與我們協(xié)商解決的方案）thank you so much.yours sincerely,seller name or id6. 收到買家好