蘇州供電公司行業(yè)對標(biāo)結(jié)果報告

1、蘇州供電公司業(yè)務(wù)流程優(yōu)化設(shè)計項目最佳實踐評估報告附件四 行業(yè)對標(biāo)結(jié)果報告第 1 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 2 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 4 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark r

2、eport_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 5 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael DingAnaheim Public Utilities Dept., CA New York State Electric & Gas, NYB.C. Hydro, BC Newfoundland & Labrador Hydro, NYBalt

3、imore Gas & Electric Company, MD Newfoundland Power, NFCentral Hudson Gas & Electric, NY Northern States Power Company, MNChicopee Electric Light Dept., MA Pacific Gas & Electric, CACleco Corporation, LA Pasadena Water And Power, CACommonwealth Edison Co, IL PECO Energy Co., PAConsolidat

4、ed Edison Co. of New York, NY Potomac Electric Power Company, DCDetroit Edison, MI Public Service Electric & Gas Company, NJDuke Power, NC Redding Electric Utility, CAEI Paso Electric Company, TX Reliant Energy-HL&P, TX EnMax Corporation, AB Riverside Public Utilities, CAEntergy Arkansas, AR

5、 Rochester Gas & Electric Corporation, NYEntergy GSU-LA, LA Roseville, CAEntergy GSU-TX, TX Sacramento Municipal Utility District, CAEntergy Louisiana, LA San Diego Gas & Electric Company, CAEntergy Mississippi, MS South California Edison Company, CAEntergy NOPSI, LATacoma Public Utilities,

6、WAEPCOR, CanadaToronto Hydro-Electric Commission, Ont.FirstEnergy Corp., OHTXU Electric & Gas, TXGlendale Public Service, CAUnited Illuminating, CTIllinois Power Company, ILWestern Resources, Inc., KSLee Country Electric Cooperative, FLWisconsin Electric Power Company, WILos Angeles Dept of Wate

7、r and Power, CAMemphis Light Gas and Water Division, TN第 7 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding樣本最優(yōu)值樣本最優(yōu)值樣本最差值樣本最差值不優(yōu)于蘇州不優(yōu)于蘇州供電的樣本供電的樣本數(shù)百分比數(shù)百分比第 8 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Revi

8、ewed By):Michael Ding樣本最優(yōu)值樣本最優(yōu)值樣本最差值樣本最差值不優(yōu)于蘇州不優(yōu)于蘇州供電公司的供電公司的樣本數(shù)百分樣本數(shù)百分比比0%0%0%0%12%12%12%12%13%13%-25%-25%0%0%25%25%50%50%75%75%100%100%單位線路費用單位線路費用單位回路費用單位回路費用單位邊際資本支出單位邊際資本支出變電站可靠性變電站可靠性用戶端中斷頻率用戶端中斷頻率, ,時間時間第 9 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Review

9、ed By):Michael Ding樣本最優(yōu)值樣本最優(yōu)值樣本最差值樣本最差值不優(yōu)于蘇州不優(yōu)于蘇州供電公司的供電公司的樣本數(shù)百分樣本數(shù)百分比比第 11 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding樣本最優(yōu)值樣本最優(yōu)值樣本最差值樣本最差值不優(yōu)于蘇州不優(yōu)于蘇州供電公司的供電公司的樣本數(shù)百分樣本數(shù)百分比比第 12 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (

10、Prepared By): 審核人(Reviewed By):Michael Ding單位客戶費用（成本）單位客戶費用（成本）領(lǐng)先領(lǐng)先單位兆瓦時費用落后單位兆瓦時費用落后于行業(yè)樣本水平于行業(yè)樣本水平單位回路單位回路/線路線路英里數(shù)英里數(shù)費用落后于行業(yè)樣本費用落后于行業(yè)樣本水平水平第 13 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 14 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark repo

11、rt_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 15 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding單位回路英里數(shù)的費用單位回路英里數(shù)的費用1.73.13.13.23.63.84.54.95.66.16.16.56.66.76.77.68.09.29.610.811.613.414.915.915.917.217.718.919.221.0107.40204

12、06080100120樣本樣本值（000美元/英里）統(tǒng)計柱狀圖蘇州供電公司第 16 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 17 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 18 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchma

13、rk report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 19 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 20 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 21 頁文件名 (Fi

14、le Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 22 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 23 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed

15、 By):Michael Ding第 24 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 25 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 26 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)

16、建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 27 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 28 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 29 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)

17、報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 30 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 31 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 3

18、2 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 33 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 34 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核

19、人(Reviewed By):Michael Ding第 35 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 36 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 37 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_

20、171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 38 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 40 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding樣本最優(yōu)值樣本最優(yōu)值樣本最差值樣本最差值不優(yōu)于

21、蘇州不優(yōu)于蘇州供電的樣本供電的樣本數(shù)百分比數(shù)百分比第 41 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding中斷頻率較高，落后中斷頻率較高，落后于行業(yè)水平于行業(yè)水平中斷時間較高，落后中斷時間較高，落后于行業(yè)水平于行業(yè)水平第 42 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Din

22、g第 43 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding系統(tǒng)平均中斷頻率系統(tǒng)平均中斷頻率0.20.20.40.40.50.60.60.60.70.70.80.80.91.01.11.21.31.31.31.31.31.51.51.51.61.61.71.71.71.71.71.81.92.02.02.12.42.52.62.82.92.93.03.13.14.96.601234567樣本樣本值（次/條）統(tǒng)計柱狀圖蘇州供電公司第 4

23、4 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 45 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 46 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核

24、人(Reviewed By):Michael Ding第 47 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 48 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 49 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_

25、171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 50 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 51 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 52 頁文件名 (File Name):

26、DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 53 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 54 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Micha

27、el Ding第 55 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 56 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 57 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepar

28、ed By): 審核人(Reviewed By):Michael Ding第 58 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 59 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 60 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchma

29、rk report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 61 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 62 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 63 頁文件名 (Fi

30、le Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 64 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 65 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed

31、 By):Michael Ding第 67 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding樣本最優(yōu)值樣本最優(yōu)值樣本最差值樣本最差值不優(yōu)于蘇州不優(yōu)于蘇州供電公司的供電公司的樣本數(shù)百分樣本數(shù)百分比比第 68 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 69 頁文件名 (

32、File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 70 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 71 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Review

33、ed By):Michael Ding第 72 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 73 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 74 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 W

34、W創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 75 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 77 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding樣本最優(yōu)值樣本最優(yōu)值樣本最差值樣本最差值不優(yōu)于蘇州不優(yōu)于蘇州供電公司的供電公司的樣本數(shù)百分樣本數(shù)百分比比第 78 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Michael Ding第 79 頁文件名 (File Name): DE_附件四行業(yè)對標(biāo)報告_benchmark report_171003 WW創(chuàng)建人 (Prepared By): 審核人(Reviewed By):Micha