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1、 IMPLEMENTATION QUALITY MANAGEMENT SYSTEMS ISO 9002 AIM: The aim of this project is implementing quality system ISO 9002 for a fabric company. ISO 9000: It is a set of standards governing documentation of quality program, providing to the external qualified examiner that the company compiled with al
2、l the requirements. It indicates to the customer that company can provide documentation to support whatever claim about quality.ISO 9002: This standard focuses on 20 aspects of quality programs for a company that design or produce to customer designs or have their design and services to other locati
3、ons.BACKGROUND: The Company is a manufacturer of fabrics and mainly depends on the customer orders; there has been always pressure to implement a formally recognized quality system. Thus the top management with a view that this is aligned with the organizations strategy approved this project proposa
4、l.To do this project, management should allocate resources, the task and schedule dates are assigned among managers and staff. To keep a high level of customer satisfaction, by on time delivery, competitive cost through maintaining quality, reducing down time by adopting a good quality system proced
5、ure and successfully to meet the expected output. This project is expected to meet these requirements.OVERVIEW OF THE PROJECT: This project qualifies as a project because of the following reasons:1) Implementing a quality system has a specific objective aligned with the organization goal2) Specific
6、start and finish time, hence there is a life cycle identified.3) This involves resources and people from various departments and it is cross functional process.4) It is a temporary endeavor by a team to implement a quality system which was never done before in the company.5) This project is bounded
7、by cost, time and quality constraint.6) Specific deliverables and the output are intangiblePROJECT STAKEHOLDERS: 1) Managing director 2) External audit members 3) All staff members 4) Customers 5) Certification body.There are various stake holders with different perspective on this project. The top
8、level management uses this project as a strategy to achieve their goal as number one company in the industry. This project is an opportunity to excel in their respective fields and in the company as well. Customers are only concerned with the end result of the project; they are the indirect benefici
9、aries of the project. The audit members and certification body are involved in the closing stage of the project and they decide the end result of the project.PROJECT SCOPE: The scope is identified because these would be the final deliverables and the client expects us to meet these requirements:1) c
10、reate documents and implement procedures to meet the requirement for ISO9002 certification.2) Train all staff to follow procedures and maintain the standards.3) Conduct internal audit to check the systems performance.4) Prepare the company for audit certification.PROJECT STRUCTURE:The project is to
11、be organized as a dedicated team1) The project does not directly relate to the ongoing operations.2) The project has the needed focus and tends to get done more quickly.3) High level of motivation, cohesiveness and integration.PROJECT MILESTONES:These are the milestones identified during the plannin
12、g stage in the life cycle of this project. These show significant developments, achievements and major tasks ahead to complete this project.1) project approval -25/10/042) production plan- 23/11/043) implementation of approved document-10/12/044) certification audit 15/12/04PROJECT PRIORITY MATRIX:L
13、IMITATIONS OF PROJECT: These are the major constraints to this project in terms of cost and time allocated to complete this project.1) Budget limit is $40,0002) Project must be completed by 70 days PROJECT RISK:There was no major risks identified in this project, however there are some minor uncerta
14、inties like1) Time delay may occur in implementation phase at all times.2) Unpredictable production pressure.3) Reluctance may be shown by the staff members in adopting the new procedures.4) Failures and missing of electronic and manual copies of documents.PROJECT RISK ANALYSIS:A risk analysis is ma
15、de to find out some plans to minimize their affect; this is done in various stages as follows:EVENTPROBABILITYEFFECTDETECTIONWHENPLANTime delaysHighHighHighImplementationTraining should be done simultaneously.Production pressureLow MediumHighImplemenation, disposalTraining in batchesReluctance from
16、staffMedium High LowImplementationInvolving in meetingsMissing of documentsLow HighLowAt all stagesGood control CREATION OF WBS:This is an important tool for the project planning, all the major activities involved and also the work packages are clearly identified in various stages of the project. Ha
17、ving defined the scope clearly the work package should be within the cost, time and quality constraints. The project can be completed successfully only after completing every single work package involved in the work break down structure. Every work package is clearly identified by a specific number,
18、 which is used for coding reference in all the planning documents. The WBS developed does not show the person or department responsible for each and every work package. The timing schedule is not indicated in the WBS and also the logical relation ship between occurrences of each activity cannot be i
19、dentified. The resources that would be used up and estimate of cost of the project are also not identified in at this stage. To overcome these problems we have to develop a Gantt chart, Cost estimate and budget.REFERENCES:1) GRAY C.F, LARSON, E.W; PROJECT MANAGEMENT- THE MANAGERIAL PROCESS, 20022) P
20、ROJECT MANAGEMENT INSTITUTE-PMI, THE BODY OF KNOWLEDGE(PMBOK), 19963) ISO 9002: MEETING NEW INTERNATIONAL STANDARDS. PERRY L. JOHNSON.APPENDIX A1) ACTIVITIES REALTION: IDWBS NO TASK NAMEPRECEDING ACTIVITY ID1PROJECT PROPOSAL AND APPROVALNONE2MEMBERSHIP13DOCUMENT APPRAISAL24REVIEW EXSITING DOCUMENTS3
21、5PREPARE NEW DOCUMENTS46APPROVAL OF NEW DOCUMENTS57IMPLEMENTATION OF DOCUMENTS68PREPARE LIST OF INSTRUMENTS39CALIBRATION OF INSTRUMENTS810PREPARE AND MAINTAIN RECORDS911INSPECTION AND QUARANTINE AREA1012TRAIN AND CHECK PROCEDURES1013WORKSHOP LAYOUT314MATERIAL STORAGE PLAN1315WORK INSTRUCTIONS1416PRO
22、DUCTION PLANNING317FOLLOWING OF CONTARCTS, PURCHASE PROCEDURES AND TIDY OF RECORDS.1618IMPLEMENTATION AUDIT17,15,11,719CERTIFICATION AUDIT182) ACTIVITIES DURATION: TASK NAMEHOURSPROJECT PROPOSAL AND APPROVAL15MEMBERSHIP12DOCUMENT APPRAISAL6REVIEW EXSITING DOCUMENTS42PREPARE NEW DOCUMENTS180APPROVAL
23、OF NEW DOCUMENTS12IMPLEMENTATION OF DOCUMENTS34PREPARE LIST OF INSTRUMENTS12CALIBRATION OF INSTRUMENTS45PREPARE AND MAINTAIN RECORDS20INSPECTION AND QUARANTINE AREA4TRAIN AND CHECK PROCEDURES20WORKSHOP LAYOUT16MATERIAL STORAGE PLAN12WORK INSTRUCTIONS20PRODUCTION PLANNING22FOLLOWING OF CONTARCTS, PUR
24、CHASE PROCEDURES AND TIDY OF RECORDS.8IMPLEMENTATION AUDIT8CERTIFICATION AUDIT123) PROJECT EXPENDITURE: TASK NAMEHOURSCOSTTOTAL COST($)PROJECT PROPOSALAND APPROVAL1530450MEMBERSHIP1280960DOCUMENT APPRAISAL6100600REVIEW EXSITING DOCUMENTS42351470PREPARE NEW DOCUMENTS180458100APPROVAL OF NEW DOCUMENTS1280960IMPLEMENTATION OF DOCUMENTS34 2X302040PREPARE LIST OF INSTRUMENTS1230360CALIBRATION OF INSTRUMENTS45251125PREPARE AND MAINTAIN RECORDS20 2X301200INSPECTION AND QUARANTINE
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