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1、 Wheres the trust?第一頁,共四十四頁。8 mao could cure a disease which requires 100,000 yuan?第二頁,共四十四頁。 A 6-day-old baby Congenital glant colon (先天性巨結(jié)腸(jichng))第三頁,共四十四頁。 Received the radical macrosigmoid operation (巨結(jié)腸(jichng)根治術(shù))第四頁,共四十四頁。A 15-month-old boy: Hand-foot-and-mouth disease. Seriously ill in ICU
2、.His parents: doubted about the doctors recorded the whole course of diagnosis and treatment.第五頁,共四十四頁。第六頁,共四十四頁。reasonWhat makes such a terrible misunderstanding between doctors and patients?第七頁,共四十四頁。Doctors or patients Who is chiefly responsible for this problem?第八頁,共四十四頁。Oath and PromiseWhat can
3、t we forget?第九頁,共四十四頁。What do we care about?Your pain and sadness第十頁,共四十四頁。Which would we chose, Benefits or morals? 第十一頁,共四十四頁。How to eliminate distrust?第十二頁,共四十四頁。How to live in harmonious ?第十三頁,共四十四頁。What should patients do ?What should I do?第十四頁,共四十四頁。intentionHarmonious Relationship第十五頁,共四十四頁。I
4、 am sick, please help me !第十六頁,共四十四頁。For the Patient .Sharing Your Point of View With Your DoctorChoosing a Relationship StyleLearning the InformationActively Cooperate with Your DoctorUnderstand and Respect Your Doctors Work第十七頁,共四十四頁。Sharing Your Point of View With Your Doctor第十八頁,共四十四頁。 Being hon
5、est about your viewpoint. Let your doctor know what are you thinking about. Heed reasonable warnings suggested by your doctor. When requesting a especial treatment, a friendly and firm request is likely to work best. 第十九頁,共四十四頁。Choosing a Relationship Style第二十頁,共四十四頁。Different stylesThe traditional
6、doctor-patient relationship, the doctor leads and the patient followsPartnership, where both doctor and patient contribute to the decision-making processSome patients prefer to make decisions and use a doctor primarily as a consultant.None of these relationship styles is right or wrong. Let your doc
7、tor know which style you prefer.第二十一頁,共四十四頁。Learning the Information第二十二頁,共四十四頁。 You can get the information of your disease from websites, hotlines and community organizations Ask your doctor specific questions during your visit. Self-learning should not be a substitute.第二十三頁,共四十四頁。Actively Coopera
8、te with Your Doctor第二十四頁,共四十四頁。 Cooperate with your doctors diagnosis and treatment, trust your dotor, tell him/her your true medical history, symptoms and your condition. Actively tell your doctor how you feel in the process of the treatment.第二十五頁,共四十四頁。Understand and Respect Your Doctors Work第二十六頁
9、,共四十四頁。 Understand and respect your doctors work, personality and power, do your best to establish harmonious patient-doctor relationship. Never do these barbarous actions, e.g. despise your doctor, extort medicine, enforce special examination and treatment, abuse your doctor in the foulest language
10、s, menace your doctor and assault your doctor第二十七頁,共四十四頁。For the Doctor .第二十八頁,共四十四頁。Effective Doctor Patient Communication gathering data, establishing a therapeutic rapport educating the patient第二十九頁,共四十四頁。第三十頁,共四十四頁。第三十一頁,共四十四頁。Supporting Your Patients Interests第三十二頁,共四十四頁。Supporting Your Patient
11、s Interests Support patient interest in monitoring and treatment Patients will often be willing to follow a doctors best-supported recommendations第三十三頁,共四十四頁。Being Flexible With Your Responses第三十四頁,共四十四頁。Being Flexible With Your Responses The expectation that patients will passively follow orders si
12、mply wont work with everyone, certainly not when doctors have no hard answers for many questions. To cope effectively, doctors must learn how each person wants to be treated.第三十五頁,共四十四頁。Describing Both Sides of the Issues第三十六頁,共四十四頁。Describing Both Sides of the Issues Be prepared to describe both si
13、des of the medical issues that confront patients, and do not feel insulted if the patient chooses a different option than you recommend. Today, many people take a strong role in the decision-making process. Doctors should help persuade patients to do what makes sense.第三十七頁,共四十四頁。Responding Medically第三十八頁,共四十四頁。Not Pushing Your Patient Dont push patients to begin treatment before s/he is ready to commit.第三十九頁,共四十四頁。IF YOU ARE A DOCTOR Every body, personality and condition is very unique and must be treated as such. A very thorough history and exam is necessary.第四十頁
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