2021年獻血服務一科滿意度調查結果

1、2013年獻血服務一科滿意度調查結果分析（一）月份項目編號12345678910滿怠度權重0.050.10.050.150.10.10.150.150.10.051月項目總數24624624624624624624624624624698.9100數量23724324324124024324424324323450數量822442122100數量1111211112單項目滿意度98.099.299.298.898.499.299.499.299.297.22月項目總數36936936936936936936936936936999.5100數量3633653633673643653663673

2、6735950數量64625432280數量0000000002單項目滿意度99.299.599.299.799.399.599.699.799.798.43月項目總數44344344344344344344344344344399.4100數量43243944043843943944243644142450數量1143443171180數量0001010011單項目滿意度98.899.599.799.399.599.499.999.299.797.74月項目總數44944944944944944944944944944999.1100數量435443442438445442443443447

3、42950數量14671134562180數量0000131002單項目滿意度98.499.399.298.899.498.999.299.399.897.65月項目總數51651651651651651651651651651699.0100數量50250650950950451150550751249350數量131077124794180數量1000014005單項目滿意度98.599.099.399.398.899.498.599.199.696.92013年獻血服務一科滿意度調查結果分析（二）月份項目編號12345678910滿怠度權重0.050.10.050.150.10.10.1

4、50.150.10.05項目總數43443443443443443443443443443499.4100數量42743242942942742843043043442850數量72556334030數量0000131003單項目滿意度99.299.899.499.499.199.099.499.5100.099.0項目總數35835835835835835835835835835899.3100數量35035535635335435635735435332950數量832432145250數量0001100004單項目滿意度98.999.699.799.299.399.799.999.499

5、.395.4項目總數35435435435435435435435435435499.3100數量34434934634935435234935135232750數量1058502532260數量0000000001單項目滿意度98.699.398.999.3100.099.799.399.699.796.0項目總數462462462462462462462462462462100數量4514614614364564574574574604549月50數量11112452452799.10數量0002131001單項目滿意度98.899.999.997.099.299.199.499.599.

6、899.0項目總數516516516516516516516516516516100數量51351051650950750550551251350710月50數量360665842799.20數量0001363012單項目滿意度99.799.4100.099.298.898.498.699.699.698.92013年獻血服務一科滿意度調查結果分析（三）月份項目編號12345678910滿怠度權重0.050.10.050.150.10.10.150.150.10.0511月項目總數55655655655655655655655655655698.9100數量540548551547544547

7、53355255353350數量16759742243230數量0100551000單項目滿意度98.699.299.699.298.598.797.899.699.797.912月項目總數55555555555555555555555555555599.0100數量54054954954554254953954954852850數量1566101151565260數量0000211021單項目滿意度98.699.599.599.198.699.498.599.599.297.5合計項目總數525852585258525852585258525852585258525899.2100數量513452005205516151765194517052015223504550數量12256529166407556301890數量22161624131524單項目滿意度98.899.499.599.099.199.299.099.499.697.7備注:一.項目編號中1.獻血環(huán)境是否整潔舒適2.工作人員接待您時是否文明用語、微笑服務3.工作人員的儀表是否整潔 4.醫(yī)生是否認真指導您填寫健康征詢表5.醫(yī)生是否告訴您獻全血可以選擇獻 200ml或400m16.采血人員是否在采血前再次向您