信息系統(tǒng)復(fù)習(xí)參考2

1、ManagementInformationSystemsl,2e(Laudon)Chapter2GlobalE-BusinessandCollaboration1) Operationalmanagementisresponsiblefordirectingtheday-to-dayoperationsofthebusinessandthereforeneedstransaction-levelinformation.Answer:TRUEDiff:1PageRef:45AACSB:ReflectiveThinkingCASE:ContentObjective:2.22) Youwouldus

2、eanMIStohelpdecidewhethertointroduceanewproductline.Answer:FALSEDiff:2PageRef:47-48AACSB:AnalyticSkillsCASE:AnalysisObjective:2.33) Onlinecollaborationtoolseliminatetheneedforglobalfirmstohavesynchronouscollaboration.Answer:TRUEDiff:1PageRef:66AACSB:UseofITCASE:AnalysisObjective:2.44) Transactionpro

3、cessingsystemsaremostcommonlyusedbytheseniormanagementlevelofanorganization.Answer:FALSEDiff:2PageRef:45-46AACSB:UseofITCASE:ContentObjective:2.25) Atransactionprocessingsystemisacomputerizedsystemthatperformsandrecordsthedailyroutinetransactionsnecessarytoconductbusiness.Answer:TRUEDiff:1PageRef:46

4、AACSB:UseofITCASE:ContentObjective:2.516) Ahotelreservationsystemisatypicalexampleofamanagementinformationsystem.Answer:FALSEDiff:2PageRef:46,47-48AACSB:UseofITCASE:ContentObjective:2.57) Managementinformationsystemstypicallysupportnonroutinedecisionmaking.Answer:FALSEDiff:2PageRef:48AACSB:UseofITCA

5、SE:ContentObjective:2.28) Enrollingemployeesinbenefitsplansisabusinessprocesshandledbythefinanceandaccountingfunction.Answer:FALSEDiff:2PageRef:43AACSB:UseofITCASE:ContentObjective:2.19) Functionalsystemsthatsupportbusinessprocesseswithinasinglefunctionalgroup,suchashumanresources,arebeingphasedouti

6、nfavorofcross-functionalsystems.Answer:TRUEDiff:2PageRef:45AACSB:UseofITCASE:ContentObjective:2.210) ManagersneedTPSstomonitorthestatusofinternaloperationsandthefirmsrelationswiththeexternalenvironment.Answer:TRUEDiff:2PageRef:46AACSB:UseofITCASE:ContentObjective:2.211) MostMISsusesophisticatedmathe

7、maticalmodelsorstatisticaltechniques.Answer:FALSEDiff:2PageRef:48AACSB:UseofITCASE:ContentObjective:2.2212) Decision-supportsystemshelpmanagersmakedecisionsthatareunique,rapidlychanging,andnoteasilyspecifiedinadvance.Answer:TRUEDiff:1PageRef:48AACSB:UseofITCASE:ContentObjective:2.213) Decision-suppo

8、rtsystemsuseinternalinformationaswellasinformationfromexternalsources.Answer:TRUEDiff:2PageRef:48AACSB:UseofITCASE:ContentObjective:2.214) ESSsaredesignedtoservethemiddlemanagementoftheorganization.Answer:FALSEDiff:2PageRef:50AACSB:UseofITCASE:ContentObjective:2.215) ESSsaredesignedtoincorporatedata

9、aboutexternalevents,buttheyalsodrawsummarizedinformationfrominternalMISandDSS.Answer:TRUEDiff:2PageRef:50AACSB:UseofITCASE:ContentObjective:2.216) ASkypeconferencecallusingVOIPandwebcamsisanexampleofaremote,synchronouscollaborationtool.Answer:TRUEDiff:2PageRef:62,67AACSB:UseofITCASE:AnalysisObjectiv

10、e:2.417) ESSsaredesignedprimarilytosolvespecificproblems.Answer:FALSEDiff:2PageRef:50AACSB:UseofITCASE:ContentObjective:2.2318) Informationsuppliedbyanenterprisesystemisstructuredaroundcross-functionalbusinessprocesses.Answer:TRUEDiff:2PageRef:51AACSB:UseofITCASE:ContentObjective:2.319) Enterprisesy

11、stemsoftenincludetransactionswithcustomersandvendors.Answer:TRUEDiff:2PageRef:51AACSB:UseofITCASE:ContentObjective:2.320) Supplychainmanagementsystemsaremoreexternallyorientedthanenterprisesystems.Answer:TRUEDiff:3PageRef:53AACSB:AnalyticSkillsCASE:AnalysisObjective:2.321) Anexampleofacollaborationt

12、oolthatsupportscolocated,asynchronous步協(xié)作collaborationisA) ateamroom.B) e-mail.C) aMUD.D) awalldisplay.一個(gè)支持協(xié)同定位轉(zhuǎn)交的協(xié)作工具的示例，異步協(xié)作是a)一間小組室。B)電子郵件。C)泥漿。D)墻上陳列。Answer:ADiff:3PageRef:67AACSB:AnalyticSkillsCASE:AnalysisObjective:2.422) IdentifyingcustomersisaresponsibilityU客戶的責(zé)任ofthe_salesandmarketing肖售和營(yíng)銷的功

13、能function.識(shí)別客戶是銷if而能A) financeandaccountingB) humanresources4C) manufacturingandproductionD）salesandmarketings售和營(yíng)銷識(shí)別客戶是責(zé)任的功能。A）財(cái)務(wù)和會(huì)計(jì)B）人力資源C）制造和生產(chǎn)D）銷售和銷售Answer:DDiff:1PageRef:43AACSB:ReflectiveThinkingCASE:ContentObjective:2.2523) Producingbillsofmaterialsisabusinessprocesswithinthe.manufacturingandp

14、roduction制造和生產(chǎn)_function.A) financeandaccountingB) humanresourcesC) manufacturingandproductionD) salesandmarketing生產(chǎn)物料清單是一個(gè)業(yè)務(wù)過程中的功能。A)財(cái)務(wù)和會(huì)計(jì)B)人力資源C)制造和生產(chǎn)D)銷售和市場(chǎng)營(yíng)銷Answer:CDiff:1PageRef:43AACSB:ReflectiveThinkingCASE:ContentObjective:2.223)Whichofthefollowingisanexampleofacross-functionalbusinessprocess

15、?以下哪一項(xiàng)是跨職能業(yè)務(wù)流程的示例？A) identifyingcustomersB) creatinganewproduct建新的產(chǎn)品C) assemblingaproductD) payingcreditorsA)識(shí)別客戶B)創(chuàng)建新產(chǎn)品C)組裝產(chǎn)品D)支付債權(quán)人Answer:BDiff:2PageRef:43AACSB:AnalyticSkillsCASE:AnalysisObjective:2.125) Whichtypeofsystemwouldyouusetochangeaproductionschedifleikeysupplierwaslate遲至Uindeliveringgoo

16、ds?關(guān)鍵客戶遲至UA)ESSB)TPS豐田-交易處理系統(tǒng)-主要處理上下游C)MISD)DSS如果關(guān)鍵供應(yīng)商在交貨時(shí)遲到，您將使用哪種類型的系統(tǒng)來更改生產(chǎn)計(jì)劃？Answer:B6Diff:2PageRef:45-46AACSB:AnalyticSkillsCASE:AnalysisObjective:2.226) Tomonitorthestatusofinternaloperationsandthefirmselationswiththeexternalenvironment,managersneed_transactionprocessing易系統(tǒng)_systems.監(jiān)督內(nèi)部業(yè)務(wù)的狀況和公司

17、與次部環(huán)境的關(guān)系，管理人員需近系統(tǒng)。A)決策支持B)知識(shí)C)交易處理TPSD)管理信息A) decision-supportB) knowledgeC) transactionprocessingD) managementinformationAnswer:CDiff:2PageRef:46AACSB:UseofITCASE:ContentObjective:2.2727) Whichsystemsaretypicallyamajorsourc冰源ofdataforothersystems?A) transactionprocessingsystemsTPSB) managementinfor

18、mationsystemsC) executivesupportsystemsD) decision-supportsystems哪些系統(tǒng)通常是其他系統(tǒng)的主要數(shù)據(jù)源？A)交易處理系統(tǒng)TPS-處理了以后的數(shù)據(jù)才能給其他的系統(tǒng)用B)管理信息系統(tǒng)MISC)執(zhí)行支助系統(tǒng)ESSD)決策支持系統(tǒng)DSSAnswer:ADiff:2PageRef:46AACSB:UseofITCASE:ContentObjective:2.228) Whichtypeofsystemwouldyouusetodetermin定thefivesupplierswiththeworstrecordindeliveringgood

19、sontime?哪個(gè)系統(tǒng)能夠確定5個(gè)供應(yīng)商的壞記錄A) ESSB) TPSC) MIS信息管理系統(tǒng)-確定5個(gè)供應(yīng)商的不好記錄D) DSSTPS事務(wù)處理系統(tǒng)MIS信息管理系統(tǒng)DSS決策支持系統(tǒng)ESS執(zhí)行支持系統(tǒng)Answer:CDiff:2PageRef:47-48AACSB:AnalyticSkillsCASE:AnalysisObjective:2.229) Arelocationcontrolsystemthatreportssummarie總結(jié)onthetotalmoving,house-hunting,andhomefinancingcostsforemployeesinallcompa

20、nydivisionswouldfallintothecategoryof以下哪一項(xiàng)是跨職能業(yè)務(wù)流程的示例？A) knowledgemanagementsystems.B) transactionprocessingsystems.C) executivesupportsystems.D) managementinformationsystems.MIS-everything重新安置控制系統(tǒng)，報(bào)告所有公司各司雇員的總搬遷、房屋搜尋和家庭融資費(fèi)用匯總，將屬8A)知識(shí)管理系統(tǒng)。B)交易處理系統(tǒng)。C)執(zhí)行支助系統(tǒng)。D)管理信息系統(tǒng)。Answer:DDiff:3PageRef:47-48AACSB:A

21、nalyticSkillsCASE:AnalysisObjective:2.230) ThetermmanagementinformationsystemsdesignatesaspecificcategoryofinformationsystemsservingA) integrateddataprocessingthroughoutthefirm.B) transactionprocessreporting.C) employeeswithonlineaccesstohistoricalrecords.D) middlemanagementfunctions中層管理職能”管理信息系統(tǒng)一詞指

22、定一個(gè)特定類別的信息系統(tǒng)服務(wù)于A)整個(gè)公司的綜合數(shù)據(jù)處理。B)交易過程報(bào)告。C)雇員在線查閱歷史記錄。D)中層管理職能。-MIS給中層管理人員使用的答：DAnswer:DDiff:1PageRef:47AACSB:UseofITCASE:ContentObjective:2.231) Non-typicalbusinessproblemswithcausesandeffectsthatarepidlychanging快速變化aretypicallyhandledbywhichtypeofinformationsystem?具有快速變化的因果性的非典型業(yè)務(wù)問題通常由何種類型的信息系統(tǒng)處理？A)

23、MISB) TPSC) ESSD) DSS決策支持系統(tǒng)Answer:DTPS事務(wù)處理系統(tǒng)A)transactionprocessingsystemsTPSMIS信息管理系統(tǒng)B)managementinformationsystemsESS執(zhí)行支持系統(tǒng)C)executivesupportsystemsDSS決策支持系統(tǒng)D)decision-supportsystems9Diff:2PageRef:48AACSB:UseofITCASE:ContentObjective:2.232) _Decision-support決策支持_systemsareespeciallysuitedtosituati

24、onsinwhichtheprocedureforarrivingatasolutionmaynotbefullydefinedinadvanc#先不適用于定義.系統(tǒng)特別適合于不事先完全定義到達(dá)解決方案的程序的情況。A) ManagementinformationB) TransactionprocessingC) Decision-support決策支持D) KnowledgemanagementAnswer:CDiff:2PageRef:48AACSB:UseofITCASE:ContentObjective:2.233) Whichtypeofsystemwouldyouusetofor

25、ecastthereturnoninvestmentifyouusednewsupplierswithbetterdeliverytrackrecords更好的交貨記錄?如果您使用新的供應(yīng)商提供更好的交貨記錄，您將使用哪種類型的系統(tǒng)來預(yù)測(cè)投資回報(bào)率？A)ESSB)TPSC)MISD)DSS決策支持系統(tǒng)一預(yù)測(cè)投資回報(bào)率Answer:DDiff:2PageRef:48-49AACSB:AnalyticSkillsCASE:AnalysisObjective:2.234) Whichofthefollowingisnotoneofthefourmainclassificationsforcollab

26、orationtoolsidentifiedbythespace/timematrix?以下哪一項(xiàng)是不由空間/時(shí)間矩陣確定的協(xié)作工具的四主要分類之一？A)synchronous/colocatedB)sametime/remote同時(shí)間C)differenttime/remoteD)remote/colocatedAnswer:DDiff:2PageRef:67AACSB:AnalyticSkillsCASE:AnalysisObjective:2.435) AllofthefollowingstatementsregardingLotusNotesaretrueexceptfor哪個(gè)是錯(cuò)誤的

27、35)關(guān)于Lotusnotes的所有下列語句都是true除外A)它開始作為電子郵件和消息客戶端。錯(cuò)誤的lotusnote她花筆記10B)它是財(cái)富1000強(qiáng)公司中使用最廣泛的協(xié)作工具。C)大公司的Firmwide安裝需要專門的服務(wù)器,每年可能花費(fèi)上百萬美元。D)它提供電子郵件、日歷、服務(wù)臺(tái)、CRM、博客和wiki的工具。A) Itbeganasane-mailandmessagingclient.B) ItisthemostwidelyusedcollaborationtoolatFortune1000companies.C) Firmwideinstallationsatalargecompa

28、nyrequirespecializedserversandmaycostmillionsofdollarsperyear.D) Itprovidestoolsfore-mail,calendars,helpdesk,CRM,blogs,andwikis.Answer:ADiff:2PageRef:65AACSB:ReflectiveThinkingCASE:ContentObjective:2.436) ESSExecutivesupportsystem執(zhí)行支持系統(tǒng))arespecificallydesignedtoservewhichleveloftheorganization?36) E

29、SS的具體設(shè)計(jì)是為組織的哪個(gè)級(jí)別服務(wù)？A)業(yè)務(wù)B)最終用戶C)中層管理人員D)高級(jí)管理人員-高層管理人員executivesupportsystem敵行支持系統(tǒng)A)operationalB) end-userC) middlemanagementD) seniormanagementAnswer:DDiff:1PageRef:50AACSB:UseofITCASE:ContentObjective:2.237) ExecutivesupportsystemsESS-areinformationsystemsthatsupportthe37)執(zhí)行支持系統(tǒng)是支持A)高級(jí)管理層的遠(yuǎn)程規(guī)劃活動(dòng)。A)

30、long-rangeplanningactivitiesofseniormanagement.-ESSB) knowledgeanddataworkersinanorganization.C) decision-makingandadministrativeactivitiesofmiddlemanagers.D) day-to-dayprocessesofproduction.Answer:ADiff:1PageRef:50AACSB:UseofITCASE:ContentObjective:2.238) Whichsystemsoftendeliverinformationtosenior

31、executivesthroughaportal,whichusesa11Webinterfacetopresentintegratedpersonalizedbusinesscontent?哪些系統(tǒng)經(jīng)常通過門戶將信息傳遞給高級(jí)管理人員，使用Web界面來呈現(xiàn)集成的個(gè)性化業(yè)務(wù)內(nèi)容?A) transactionprocessingsystemsB) executivesupportsystems-高層管理管理人員-ESSC) managementinformationsystemsD) decision-supportsystemsAnswer:BDiff:2PageRef:50AACSB:Use

32、ofITCASE:ContentObjective:2.21239) Whichtypeofsystemwouldyouusetodeterminewhattrendsinyousuppliersindustrywillaffectyourfirmthemostinfiveyears?您將使用哪種類型的系統(tǒng)來確定您的供應(yīng)商行業(yè)在五年內(nèi)對(duì)貴公司的影響最大？A) ESS-executivesupportsystems-ESSt定供應(yīng)商對(duì)貴公司影響最大B) TPSC) MISD) DSSAnswer:ADiff:1PageRef:50AACSB:AnalyticSkillsCASE:Analysis

33、Objective:2.240) Whatisthemostimportantfunctionofanenterpriseapplication?企業(yè)最重要的功能shareinformationA) increasingspeedofcommunicatingB) enablingbusinessfunctionsanddepartmentstoshareinformation使業(yè)務(wù)職能和部門能夠分享信息C) enablingacompanytoworkcollaborativelywithcustomersandsuppliersD) enablingcost-effectivee-busi

34、nessprocessesAnswer:BDiff:3PageRef:51AACSB:AnalyticSkillsCASE:EvaluationObjective:2.341) _Enterpriseapplication企業(yè)應(yīng)用程序_aredesignedtosupportorganization-wideprocesscoordinationandintegration.用于支持全組織的過程協(xié)調(diào)和集成。A)決策支持系統(tǒng)B)管理信息系統(tǒng)C)CRM系統(tǒng)D)企業(yè)應(yīng)用程序A) Decision-supportsystemsB) ManagementinformationsystemsC) CRMs

35、ystemsD) EnterpriseapplicationsAnswer:DDiff:1PageRef:51AACSB:UseofITCASE:ContentObjective:2.342) A(n)_企ikenterprise_systemcollectsdatafromvariouskeybusinessprocessesandstoresthedatainasingle,comprehensivedatarepository,usablebyotherpartsofthebusiness.13A(n)系統(tǒng)從各種關(guān)鍵業(yè)務(wù)流程收集數(shù)據(jù)，并將數(shù)據(jù)存儲(chǔ)在單個(gè)、全面的數(shù)據(jù)存儲(chǔ)庫中，由業(yè)務(wù)的其他部

36、分使用。A)交易記錄B)企業(yè)enterpriseSystem=ERp=EnterpriseResourcePlanningC)自動(dòng)報(bào)告D)管理信息A) transactionB) enterpriseC) automaticreportingD) managementinformationAnswer:BDiff:2PageRef:51AACSB:UseofITCASE:ContentObjective:2.31443)YoumanagetheITdepartmentatasmallstartupInternetadvertiser.Youneedtosetupaninexpensivesys

37、temthatallowscustomerstoseereal-timestatisticssuchasviewsandclick-throughsabouttheircurrentbannerads.Whichtypeofsystemwillmostefficientlyprovideasolution?您管理IT部門在一個(gè)小型啟動(dòng)互聯(lián)網(wǎng)廣告客戶。你需要建立一個(gè)便宜的系統(tǒng)，讓客戶看到實(shí)時(shí)統(tǒng)計(jì)，如視圖和點(diǎn)擊查看他們目前的橫幅廣告。哪種類型的系統(tǒng)將最有效地提供解決方案？A)CRMB)企業(yè)制度C)外聯(lián)網(wǎng)extranet-小型的互聯(lián)網(wǎng)廣告D)內(nèi)聯(lián)網(wǎng)A) CRM=CustomerRelationshi

38、pManagementB) enterprisesystemC)extranetD)intranetAnswer:CDiff:3PageRef:55AACSB:AnalyticSkillsCASE:EvaluationObjective:2.344) Thepoint-of-salePulsesystemusedbyDominostomaintainconsistentandefficientmanagementfunctionsinitsrestaurantsisbestcategorizedaswhichtypeofsystem?多米諾的銷售點(diǎn)脈沖系統(tǒng)在其餐廳內(nèi)保持一致和高效的管理功能，最好歸類為哪種類型的系統(tǒng)？A) TPSB) DSSC) CRMD) morethanoneoftheabove=多米諾一所有者8選A)TPSB)DSSC)CRMD)以上一項(xiàng)以上Answer:DDiff: